Honda Odyssey Complaints
12,890 consumer complaints on file.
- #11265344October 1, 2019SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL APPROXIMATELY 2/3 OF THE WAY DOWN BEFORE THE VEHICLE BEGAN TO SLOW DOWN OR STOP. THE CONTACT HAD THE VEHICLE REPAIRED IN 2010 FOR AN UNKNOWN RECALL REGARDING THE VSA MODULATOR CONTROL; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED BROWN HONDA (LOCATED AT 6155 W CENTRAL AVE, TOLEDO, OH 43615, 888-531-7712) AND WAS INFORMED OF TSB 10-017, NHTSA ID NUMBER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11265466October 1, 2019POWER TRAIN
VEHICLE IS HESITANT WHEN ACCELERATING AND JOLTS WHEN SHIFTING AND DOWN SHIFTING. I HAD MY VEHICLE SERVICED FOR A SERPENTINE BELT AND I WAS TOLD THE TIMING BELT TENSIONER WAS LEAKING SO THAT HAD TO BE CHANGED ALSO. EVERYTHING WAS 'CHECKED OUT' BY A CERTIFIED HONDA SPECIALIST AND THEY DIDN'T FEEL THE ISSUE. IT'S BECOMING WORSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11259070September 30, 2019SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
WHILE MAKING LEFT TURN ACCELERATED AFTER PRESSING THE BRAKE. THIS HAPPENED ON A CITY STREET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258950September 30, 2019VISIBILITY/WIPER
I WAS DRIVING ON THE 400 IN WEST SENECA NY AND A TRUCK ENTERED AT THE UNION RD EXIT. THERE WAS NO OTHER VEHICLE AROUND ME AND SOMETHING CAME OUT OF THE UNCOVERED DUMPSTER THE TRUCK WAS CARRYING AND HIT MY WINDSHIELD LEAVING A CRACK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258615September 27, 2019VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 HONDA ODYSSEY. WHILE THE CONTACT WAS INSIDE THE VEHICLE WITH HIS GRANDCHILD SEATED IN THE BACK SEAT, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO FISHER HONDA (6025 ARAPAHOE RD, BOULDER, CO 80303, (303) 245-6417), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 09920815. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258333September 26, 2019ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DRIVER DISCOVERED HE WAS ABLE TO START CAR BY USING KEY FOB TO PRESS THE START/STOP BUTTON. I DROVE TO DEALERSHIP & TOLD THEM EXACTLY WHAT HAPPENED. SAID THEY WOULD PERFORM THOROUGH INSPECTION. IT'S BEEN 1.5 DAYS & THEY STILL DON'T KNOW THE PROBLEM. SAID THEY COULDN'T REPLICATE PROBLEM. I'M SCHEDULED TO PICK UP MY CAR TODAY BUT AM HESITANT & AFRAID OF BEING STRANDED WITH MY FAMILY WHEN TRAVELLING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258172September 25, 2019STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIANCHI HONDA (LOCATED AT 8430 PEACH ST, ERIE, PA 16509,(814) 868-9678) WHERE IT WAS DIAGNOSED THAT THE GEAR ON THE REAR DRIVER'S SIDE SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED IN JULY OF 2019. ON SEPTEMBER 19, 2019, WHEN THE CONTACT DEPRESSED THE BUTTON TO OPEN THE REAR DRIVER'S SIDE SLIDING DOOR, THE CONTACT REACHED INSIDE THE SLIDING DOOR AS IT STARTED TO CLOSE. THE CONTACT SUSTAINED A FRACTURED LEFT RIB AND INJURIES TO THE UPPER RIGHT BACK AND SHOULDER. THERE WAS ALSO PAIN ON THE CONTACT'S RIGHT CALF. THE CONTACT SOUGHT MEDICAL ATTENTION AND WAS BREATHING IN A MACHINE FOR HER LUNGS NOT TO COLLAPSE. SHE ALSO VISITED AN ORTHOPEDIC SURGEON FOR THE MUSCLES IN HER BACK AND SHOULDER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11257589September 24, 2019AIR BAGS
MY AIRBAG LIGHT IS CONSTANTLY ON NOW. IS IT DEFECTIVE OR IS THIS A COMMON EVENT WITH THIS VEHICLE???
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11257594September 24, 2019AIR BAGS
INTERMITTENT SRS LIGHT. DEFECTIVE DRIVER'S SIDE SEAT BELL BUCKLE. THIS PART SHOULD BE RECALLED RATHER THAN DEPENDING ON THE MANUFACTURER VOLUNTARILY REPLACING AND DISCOURAGING CUSTOMERS TO SERVICE SYSTEM BY IMPOSING A "DIAGNOSTIC CHARGE" IF THEY STATE DEFECTIVE WAS NOT THE BUCKLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11257854September 24, 2019SERVICE BRAKES
MY CAR SHAKES WHEN I BRAKE. HONDA DEALERSHIP TELLS ME THAT'S OK, THE NEW BRAKES DO THAT A LITTLE. MY 2007 ODYSSEY DID NOT DO THIS. I HAVE TAKEN TO THE DEALER 3 TIMES TELLING THEM ABOUT THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11257380September 23, 2019STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE CONTACT'S HAND WAS IN THE MIDDLE OF THE TRACK OF THE REAR SLIDING DOOR, THE DOOR CLOSED ON HER HAND. THE CONTACT WAS INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.*DT FROM THE CONTACT'S WIFE MY NAME IS MARY JO WELZ, NUMBER XXX XXX XXXX. I AM THE WIFE OF THE CONTACT. I WAS IN THE BACK SEAT ATTEMPTING TO PULL THE SEAT BELT FORWARD AROUND ME WHEN THE DOOR WAS CLOSING AND CLOSED ON MY HAND. THERE WAS NO SENSOR THAT OPENED THE DOOR AND MY FINGERS WERE PINCHED IN THE DOOR WHEN MY HUSBAND IMMEDIATELY OPENED THE DOOR, AS I WAS YELLING IN PAIN. MY FINGERS WERE SWOLLEN FOR A FEW DAYS, AND THEY WERE SORE FOR ABOUT A MONTH. THEY SEEM OK BUT IF I HAVE ANY FURTHER PAIN OR STIFFNESS, I WILL SEE A DOCTOR. OUR CONCERN WAS, IF THERE WAS A CHILD OR PET, THEY COULD EASILY GET THEIR DIGITS CAUGHT IN THE TRACK WHILE THE DOOR IS CLOSING IF THERE IS NO SAFETY SENSOR INSTALLED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11257186September 22, 2019FUEL/PROPULSION SYSTEM
MY VIN DOES NOT APPEAR FOR A PISTON RING RECALL ON 2011-2013 HONDA ODYSSEYS. SPECIFICALLY, THE PISTON RINGS IN CERTAIN CYLINDERS ROTATE AND ALIGN, LEADING TO ENGINE OIL CONSUMPTION AND SPARK PLUG FOULING. I WOULD LIKE MY VIN ADDED TO THIS RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11257164September 21, 2019ELECTRONIC STABILITY CONTROL (ESC), STEERING
STEERING IS STIFF AND HARD TO TURN IN SLOW DRIVING WHILE PARKING OR TURNING.VSA SIGN IS ALWAYS ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256882September 20, 2019STRUCTURE:BODY
THE PAINT IS PEELING FROM THE ROOF AND THE HOOD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256686September 19, 2019POWER TRAIN
THE TRANSMISSION WAS SHUDDERING WHEN SHIFTING.THE DEALER SAID TO FIX ITTHEY WOULD HAVE TO FLUSH THE TRANSMISSION THREE TIMES WITH NEW FLUID ANDDO A COMPUTER UPGRADE TO FIX IT.SINCE MY CAR HAS IS SIX YEARS OLD AND OVER 75 THOUSAND MILES 86 THOUSAND.THEY CHARGED ME $550.00 FOR THIS SERVICE. MY PROBLEM IS THIS IS A KNOWN PROLEM WITH HONDA ODYSSEY, ITS ALL OVER THE INTERNET.MANY DIFFERENT YEAR MODELS, THE SERVICE MGR. AND MY SALESMAN BOTH TOLD ME 2014 WAS A YEAR THAT HAD MANY TRANSMISSION TROUBLES. IF ITS BEEN GOING ON FOR YEARS THEY SHOULD FIX IT. AND I SHOULD NOT HAVE TO PAY FOR ITBECAUSE OF THEIR NEGLECT WARRANTY OR NOT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256379September 18, 2019SEATS
FRONT SEAT BREAKS WHEN VEHICLE IS HIT IN REAR 2010 HONDA ODYSSEY INJURING OR KILLING PASSENGERS BEHIND FRONT SEAT DRIVER AND PASSENGER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256539September 18, 2019ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE AFFECTED IS A 2008 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE ABS WOULD ERRONEOUSLY ACTIVATE AND CAUSED THE VEHICLE TO SUDDENLY DECELERATE. DURING THE FAILURE, THE VEHICLE STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE IF COMING TO A COMPLETE STOP, AUTO WOULD NOT GO INTO GEAR WHEN ACCELERATOR PRESSED. WORKED BETTER IN D2, STILL HAVING SAME ISSUES. AND REVERSE NOT WORKING AT ALL. BURNING SMELL LIKE THAT OF RUBBER. BATTERY LIGHT WAS ALSO ON, HAD NOT BEEN ON BEFORE. VIN# IS (XXXXX). TAKING THE VEHICLE INTO MCKINNEY HONDA DEALERSHIP OF NORTH TEXAS HONDA GROUP. INCIDENT OCCURRED ON 9/18/2019, WILL BE TAKEN TO DEALER 9/19/2019 REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11255830September 16, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY ACCELERATED WITHOUT DEPRESSING THE ACCELERATOR PEAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11255260September 13, 2019STRUCTURE:BODY
ON SEPTEMBER 12TH 2019, AROUND 11PM I WAS DRIVING APPROX 45MPH ON A ROAD WITH NO OTHER CARS IN SIGHT. IT WAS ONE OF THE HOTTEST DAYS OF THE YEAR WITH THE HEAT INDEX THAT DAY OVER 100 DEGREES F. WHILE I WAS DRIVING THERE WAS A LOUD EXPLOSION ABOVE MY HEAD. AFTER RECOVERING FROM THE SHOCK, I LOOKED UP AND DISCOVERED THAT THE SUNROOF HAD SHATTERED COMPLETELY (STILL TOGETHER). I PULLED OVER. THERE WAS NO HOLES OR NICKS BUT A LARGE OUTWARD PROTRUSION AS IF THE IT EXPLODED OUTWARD FROM THE INTERIOR OF THE CAR. AS I DROVE IT HOME SOME OF THE TOP PIECES OF THE CRACK EVENTUALLY BROKE AWAY FORMING A HOLE. THE NEXT MORNING I TOOK IT INTO THE HONDA DEALERSHIP AND THEY DIDN'T EVEN LOOK AT IT BUT JUST CLAIMED THAT A ROCK MUST HAVE HIT IT. THEY TOLD ME THE LARGE UPWARD PROTRUSION WAS CAUSED MY DRIVING WIND AFTER THE CRACK HAD HAPPENED (BUT I PULLED OVER INSTANTLY). THIS SEEMS INCREDIBLY DANGEROUS AND I AM SAD THAT THE DEALER WON'T EVEN AKNOWLEDGE THE POSSIBILITY OF A DEFECT IN THE SUNROOF GLASS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11255352September 13, 2019ENGINE
CHECK ENGINE LIGHT CAME ON UPON STARTING VEHICLE. VEHICLE WAS STATIONARY AND IN PARK. OBD READER SHOWS CYLINDER 3 MISFIRE. MECHANIC REPORTS FOULED PLUG AND OIL CONTROL ISSUES DUE TO VCM. ALL MAINTENANCE PERFORMED ON SCHEDULE BY ASE CERTIFIED MECHANIC. VEHICLE HAS 73000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0