Honda Odyssey Complaints

12,890 consumer complaints on file.

#11278857November 8, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING MORE THAN 20 TO 25 MPH, THE VEHICLE JERKED AND STALLED. NALLEY HONDA (4197 JONESBORO RD, UNION CITY, GA 30291, (404) 994-4321) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE CONTACT BELIEVED THAT THE DEALER HAD PERFORMED SOME REPAIRS AND DID NOT TELL HER. THE CONTACT RESEARCHED ONLINE AND SAW MULTIPLE COMPLAINTS FROM OTHERS EXPERIENCING THE SAME FAILURE. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THE CONTACT THAT THE MANUFACTURER HAD NEVER HEARD OF THIS TYPE OF FAILURE. THE CONTACT SUSPECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278763November 7, 2019
STRUCTURE:BODY
THE TAILGATE LATCHING MECHANISM STOPS WORKING WHEN THE WEATHER GETS COLD AND NOT ABLE TO OPEN THE TAIL GATE. THE VEHICLE WAS SERVICE BEFORE FOR THE SAME PROBLEM BUT IN COLD WEATHER IT STOPS WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278229November 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE WAS IN MOTION, WHEN THE CHECK ENGINE LIGHT STARTED FLASHING AND THE VEHICLE STARTED JERKING. I RUSHED TO THE DEALERSHIP AND I WAS INFORMED THAT THERE WAS MISFIRING AND THEY HAD TO UPDATE THE SOFTWARE, REPLACE THE SPARK PLUGS. THEY ALSO INFORMED THAT THE PISTON RINGS WERE LEAKING AND SOME OF THE ENGINE OIL WAS BURNT, I ALSO HEARD THAT THIS WAS AN ISSUE ON THIS VEHICLE THAT OTHERS HAD FACED, A CLASS ACTION LAWSUIT HAD BEEN FILED WHERE HONDA HAD PROVIDED A WARRANTY EXTENSION AND NOT A RECALL, SO THE ISSUE WILL HAVE TO BE HANDLED BY ME. I WAS WORRIED ABOUT MY FAMILY'S SAFETY AND HONDA WAS NOT READY TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278279November 5, 2019
ENGINE
ENGINE MOUNT CAUSING VIBRATION AND SOUND UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278105November 4, 2019
AIR BAGS
THE SRS LIGHT STAYS ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277680November 2, 2019
SEAT BELTS
THE FRONT SEAT BELT RETRACTOR TENSIONERS DON'T WORK CONSISTENTLY. SOMETIMES THE BELT IS A LITTLE LOOSE WHEN FASTENED AFTER MOVING AROUND A BIT, OR DOESN'T RELEASE WHEN TRYING TO PUT THE BELT ON. WHEN EXITING THE VEHICLE THE BELT OFTEN DOESN'T RETRACT THE BELT ENOUGH TO KEEP THE BELT OR BUCKLE/LATCH FROM GETTING CLOSED IN THE DOOR. IT HAS BEEN AN ONGOING PROBLEM OVER THE LAST FEW YEARS AND THE DEALER SAID THEY ARE NOT COVERED BY ANY WARRANTY. AS THE PRIMARY SAFETY DEVICE IN A VEHICLE, I BELIEVE THEY SHOULD BE DESIGNED TO WORK RELIABLY FOR THE LIFE OF THE VEHICLE. OTHER VEHICLES OF THE SAME AGE DON'T HAVE THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277490November 1, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WE WERE ON A VACATION 5 MONTHS AFTER PURCHASE AND 40 MINUTES INTO OUR TRIP THE ENTERTAINMENT SYSTEM, TO INCLUDE AUDIO AND VISUAL ALL TURNED OFF. WE HAD TO RESTART THE ENTIRE CARE. REPAIRS WERE SUPPOSEDLY MADE THE INCIDENT CONTINUED TO HAPPEN OFF AND ON FOR A FEW MONTHS. VAN WAS TAKEN IN ON A THURSDAY FOR REPAIRS, ADVISED IT WAS FIXED. THE SAME ERROR OCCURRED AGAIN TWO DAYS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276899October 29, 2019
POWER TRAIN
ON THE FREEWAY, DRIVING 65MPH BUT IT FEELS LIKE THE RPM IS A LITTLE HIGH, WE APPROACHED TRAFFIC POSSIBLE GEAR WENT TO A LOWER GEAR, WHEN THE SPEED TRIES TO SPEED UP AGAIN I FELT A JOLT, WE FELT IT THE ENTIRE VAN MULTIPLE TIME WHEN ACCELERATED SPEED OR FROM LOWER GEAR TO HIGHER GEAR AUTO. THEN WE REACHED THE STREETS OF STOP AND GO, FROM LOWER GEAR SWITCHING TO HIGH GEAR WE EEL THE BIG JOLT, LIKE WE HIT A VERY BIG DIP WHEN EVER IT SWITCH GEAR. I COMPLETELY STOP THE ENGINE AND START THE CAR AGAIN, THE PROBLEM WENT AWAY FOR NOW, BROUGHT IT TO THE DEALER AND THEY CAN'T FIND ANY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276959October 29, 2019
UNKNOWN OR OTHER
DRIVER ENTERED CAR IN GROCERY STORE PARKING LOT. CAR WAS STARTED AND PUT INTO DRIVE. CAR THEN SPONTANEOUSLY ACCELLERATED RAPIDLY INTO THE CONCRETE BASE OF A LIGHT POLE. CAUSE UNKNOWN. DRIVER SUSPECTS PROBLEM WITH COMPUTER THAT CONTROLS THE ACCELLERATOR. CAR TOWED TO DEALER 1 WHO FOUND NOTHING. I CALLED HONDA AND THEY ARE SENDING ME TO ANOTHER DEALER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11277001October 29, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
DRIVING ON AN EXPRESSWAY, THE CARS IN FRONT OF ME ARE SLOWING DOWN, MY CAR'S COLLISION MITIGATION BRAKING SYSTEM SENDS A VISUAL ALERT WITH THE "BRAKE" SIGNAL COMING ON AND I FEEL THE BRAKES ENGAGING, SIMULTANEOUSLY I SLAM ON THE BRAKES, AND WHILE THERE WAS STILL DISTANCE BETWEEN THE CAR IN FRONT OF MINE AND MINE, I AM NOT ABLE TO BRAKE. THE BRAKES SEEM CONFUSED, AND THE IMPACT IS SO STRONG THAT MY HEAD ALMOST REACHES THE STEERING WHEEL. THE SEATBELT IS LOCKED IN PLACE AND LEAVES ME SORE. ONCE I AM ABLE TO GET AHOLD THAT I WAS JUST IN A CAR ACCIDENT, I AM UNABLE TO LOWER THE WINDOWS, THE CAR IS ABLE TO CALL FOR HELP ON IT'S OWN AND DOES SO ALTHOUGH NOTHING COMES OF THAT IN THAT NO HELP COMES. ONCE I GET OFF THE VAN I NOTICE THE PLATE IS KNOCKED AND ON THE FLOOR, THE BUMPER HAS FALLEN OFF AND THE HOOD AND GRILL ARE CURLED UP PICTURES ATTACHED. THE CAR SEEMS TO BE LEAKING A FLUID AND WE ARE UNABLE TO START IT. I BELIEVE THAT BECAUSE WE (THE CAR AND I) SIMULTANEOUSLY HAVING THE SYSTEM ENGAGING ON IT'S OWN AND MY SLAMMING ON THE BRAKES PREVENTED THE BRAKES FROM WORKING. THE IMPACT WAS WITH SUCH VELOCITY THAT IT'S IMPOSSIBLE TO HAVE HAD THEM WORKING PROPERLY. THIS IS AN IMPORTANT SAFETY CONCERN IF THE DRIVER AND THE SYSTEM ARE UNABLE TO WORK TOGETHER OR TOO CONFUSING FOR THE SYSTEM. INTERESTINGLY, THE AIR BAGS DIDN'T DEPLOY! ADDITIONALLY, THE INITIAL SCAN BY THE AUTO BODY SHOP HAD MANY ALERTS COME UP BUT THE ONES I WOULD LIKE TO HIGHLIGHT ARE ABS - ECM FAILURE AND INTEGRATED DRIVER SUPPORT SYSTEM - BRAKE ACTUATOR MALFUNCTION, ATTACHING THAT SCAN TOO.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11271672October 28, 2019
POWER TRAIN
NOV OF 2016 TOOK MY 2011 HONDA ODYSSEY INTO THE DEALERSHIP FOR A SHUDDER BETWEEN 40-45 MPH. SERVICE TECH STATED THAT THE TRANSMISSION FLUID NEEDS TO BE DRAINED PER HONDA PROCEDURE. FLUIDS WERE DRAINED AND SHUDDER STOPPED. MAY 2018 TOOK BACK TO THE DEALERSHIP SAME PROBLEM AS BEFORE IN 2016 AT THIS TIME SERIVCE TECH STATES THAT MY FRONT BRAKE CALIPER, LEFT FRONT DRIVE SHAFT NEED REPLACING. THOSE ITEMS WERE REPLACED. THEN OCT 2019 BACK AT THE SAME DEALERSHIP AGAIN WITH THE SHUDDER AT 40-45 MPH. THE SERICE TECH NOW STATES THAT MY TRANSMISSION FLUID NEEDS TO BE CHANGED AGAIN PER HONDA PROCEDURE THAT ITS DARK AND DIRTY. AFTER LOOKING AT TRANSMISSION FLUID ITS NOT DARK OR DIRTY. STILL TRANSPARENT AND NO BURNT SMELL OF BAD FLUID. AFTER RESEARCHING THESE YEAR MODEL VANS ARE BIG ON TORQUE CONVERTER PROBLEMS. SERVICE TECH PERFOMED A SNAP SHOT AND VERIFIRED TORQUE CONVERTER JUDDER BUT ARE NOT WANTING TO FIX THE PROBLEM. SOFTWARE HAS BEEN UPDATED AND STILL HAVING SAME ISSUE WITH SHUDDER. HONDA DECLINES TO ACCEPT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270949October 25, 2019
STRUCTURE:BODY
THE SIDE DOORS FELL OFF THE TRACK. BOTH OF THEM WITHIN DAYS. ONE WHEN OPENING IT AND THE OTHER DRIVING DOWN MY DRIVEWAY. I'M JUST GLAD IT DIDNT HAPPEN ON THE HIGHWAY BECAUSE THAT SERIOUSLY COULD HAVE HURT SOMEONE. I LOOKED THIS ISSUE UP AND FOUND IT IS VERY COMMON ON THESE VAN'S AND A LOT OF PEOPLE ARE HAVING THIS HAPPEN. ONE DOOR IS NOW HELD ON WITH A STRAP AND THE OTHER ONE WE GOT CLOSED AND BACK ON BUT WE CANNOT OPEN THEM. MY KIDS HAVE TO CLIMB OVER THE FRONT SEATS TO GET TO THEIR SEATS. I AM VERY WORRIED THEY WILL FLY OFF DRIVING DOWN THE HIGHWAY LIKE I'VE READ OTHERS HAVE. THE SIDE OF MY VAN IS ALL SCRATCHED UP FROM THEM FALLING OFF TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271099October 25, 2019
VISIBILITY/WIPER
IN MULTIPLE VEHICLES AFTER CONTACTING THE DEALER AND LOOKING AT TWO VEHICLES IT APPEARS AS THOUGH THE REAR GLASS HAS NOT BEEN MANUFACTURED CORRECTLY AS THERE ARE OBSCURITIES IN THE GLASS AND THOSE OBSCURITIES CREATE A BLURRY PATCH TO THE RIGHT AND THE LEFT OF CENTER AT THE EDGES OF THE GLASS. IF YOU CAN SEE IT'S FAINTLY LIKE A CORDUROY EFFECT IN BETWEEN THE LAYERS OF GLASS. A MANAGER AT FROM SUNSET HONDA IN SAN LUIS OBISPO HAS SEEN THE DEFECTS NOTICED IT AND OTHER VEHICLES BUT DECLINED TO DO ANYTHING SINCE IT WAS THE SAME IN TWO VEHICLES. I STATED THAT THAT DOESN'T PROHIBITED FROM BEING A DEFECT IN THE MANUFACTURING HE AGREED THAT THERE WAS BLURRY VISION AND THAT HE COULD SEE THE LINES THAT I'M SPEAKING OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271138October 25, 2019
STRUCTURE:BODY
WHEN IT GET COLD WEATHER THE SLIDING DOORS OPEN WHILE DRIVING WHAT IF KIDS ARE SITTING THERE HAS HAPPENED A FEW TIMES I FIXED IT BUT EVERY YEAR SAME PROBLEM WITH COLD AND FREEZING WEATHER DOORS DON'T CLOSE AND IF THEY DO WHILE DRIVING WILL OPEN BY THEM SELF IT HAS HAPPENED TO ME ON HIGHWAY AND REGULAR STREET MY KIDS WERE SITTING RIGHT BY THEM WHEN DOOR OPENED THANK GOD THEY WERE IN SEATBELTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270713October 24, 2019
SERVICE BRAKES
FOUR TIMES IN LAST 3 MONTHS WHEN HEADING INTO SUN, 40 MPH, EMPTY RURAL ROAD,, AUTO BRAKING SYSTEM FLASHED CRASH WARNING ON SCREEN IN BACK OF STEERING WHEEL. THERE WERE NO HAZARDS. I QUESTION WHETHER THE BRAKES MIGHT BE APPLIED. SANTA FE HONDA DEALER, ON OCT 23, 2019 SAID THIS HAPPENS BUT IS NOT A PROBLEM IF I MOVE THE STEERING WHEEL A LITTLE, THEN THE WARNING WILL GO AWAY AND NO BRAKING WILL OCCUR. NOTHING DANGEROUS DID OCCUR, BUT I AM CONCERNED AND DISENGAGE THE SYSTEM IF I REMEMBER. MUST BE DONE EVERY TIME ENGINE IS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270832October 24, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, STEERING
THE PAINT IS CHIPPED OFF THE CAR SLOWLY , AND THE ELECTRONIC PART OF THE CAR ACTING WEIRD, THE DAISY DOOR SOME TIMES WORK AUTOMATICALLY AND SOME TIMES NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270565October 23, 2019
AIR BAGS
I JUST PURCHASED THIS VEHICLE WITHIN THIS COUPLE THIS PAST WEEK AND THE INDIVIDUAL THAT I PURCHASED GARY/MYONG BREWER, WHO IS THE ORIGINAL OWNERS SINCE WHICH THIS VEHICLE IS NEW TOLD ME THAT ALL OF THE BAG ISSUES WITH THIS VEHICLE IS ALL FIXED. WHAT SHOULD I SHOULD BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270188October 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE SPARK PLUGS WERE CHANGED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE NUMBER ONE SPARK PLUG WAS COVERED WITH OIL AND CHANGED, THE OIL WAS REFILLED TO THE PROPER LEVEL, AND ANOTHER SPARK PLUG WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SCOTT HONDA OF WEST CHESTER (706 AUTOPARK BLVD, WEST CHESTER, PA 19382) WHERE THE CONTACT WAS INFORMED THAT IT WOULD COST OVER $3,000 TO REPLACE THE PISTON RINGS AND CLEAN THE PISTONS. THERE WAS AN EXTENDED WARRANTY THAT COVERED EARLIER MODELS, BUT THE MANUFACTURER STATED THAT THE CONTACT'S VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270326October 22, 2019
AIR BAGS, STRUCTURE:BODY
WAS TRAVELING ROUGHLY 70 MPH ON HWY 45 JUST OUTSIDE OF BUCKATUNNA, MS WHEN 2 DEER WERE SEEN ON THE MEDIAN OF THE HWY A SHORT DISTANCE AWAY. AS SOON AS THEY WERE SEEN, THE DEER SAW OUR HEADLIGHTS AND JUMPED INTO OUR LANE OF TRAVEL HITTING THE DRIVERS FRONT CORNER DAMAGING THE BUMPER, GRILL, HEADLIGHT, AND LEFT FRONT PANEL. WHAT'S CONCERNING IS EVEN THOUGH THE IMPACT WAS ON THE DRIVER SIDE AND 99% OF DAMAGE TO DRIVERS SIDE, ONLY THE FRONT PASSENGER'S AIRBAG DEPLOYED, NOT THE DRIVER SIDE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11269876October 21, 2019
AIR BAGS
WENT TO TURN RIGHT GETTING OFF THE HIGHWAY AND THE WHOLE PASSENGER SIDE AIRBAGS WENT OFF. WAS JUST TURNING THE CORNER AND BOOM THE WHOLE SIDE, I HAD JUST STARTED TO MOVE SO WAS NOT EVEN GOING 10MPH. DID NOT HIT ANYTHING JUST TURNING AT THE EXIT LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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