Honda Odyssey Complaints
12,890 consumer complaints on file.
- #11252282August 29, 2019ELECTRONIC STABILITY CONTROL (ESC)
I HAVE BEEN INCREASINGLY CONCERNED WITH THE AUTOMATIC BRAKE FEATURE, WHICH ACTIVATES AT TIMES IN A SURPRISE. IT IS TOO "TOUCHY" IN SLOW CITY TRAFFIC, AND I AM AFRAID THAT I CAN GET REAR-ENDED IF/WHEN IT ACTIVATES. NOTHING HAS HAPPENED YET. THE WORST PROBLEM IS WHEN TRAVELING ON A TWO-LANE HIGHWAY WITH SPEED LIMITS IN THE RANGE OF 45-55 MPH. WHEN THE ROAD IS TURNING TO THE RIGHT, THE SENSOR WILL PICK UP ONCOMING TRAFFIC (BECAUSE IT SEES THE ONCOMING CAR AS IN MY LINE OF TRAVEL) AND PUT ON THE BRAKE. THIS IS VERY UNSAFE, AND I ALMOST LOST CONTROL ON ONE OCCASION. I HAVE SINCE LEARNED I CAN TURN THIS FEATURE OFF, BUT IT REACTIVATES EVERY TIME THE CAR IS RESTARTED. THUS I HAVE TO REMEMBER ALWAYS TO TURN OFF THE FEATURE WHEN I RESTART THE CAR. THIS IS ANNOYING, AND CAN STILL LEAD TO A PROBLEM IF I FORGET TO TURN IT OFF. THE MOST FRIGHTENING EXPERIENCE WAS ON/ABOUT AUGUST 7, 2019. I WAS TRAVELING SOUTH ON U.S. 31 ABOUT 15 MILES SOUTH OF CHARLEVOIX, MI. THE HIGHWAY CURVED TO THE RIGHT, AND SUDDENLY THE AUTOMATIC BRAKE DEPLOYED AS AN ONCOMING CAR APPROACHED. MY SPEED WAS ~55MPH (THE SPEED LIMIT) AND I BELIEVE THE ONCOMING CAR WAS DOING THE SAME. THE SUDDEN ACTION OF THE AUTOMATIC BRAKE FEATURE REALLY SURPRISED ME, AND I WAS FORTUNATE TO MAINTAIN CONTROL OF THE CAR. THIS SO-CALLED SAFETY FEATURE IS MORE HELP THAN I NEED. PLEASE TELL CAR COMPANIES NOT TO ADD THIS FEATURE. IF THEY FEEL THEY MUST DO IT, PLEASE REQUIRE A PERMANENT SHUT-OFF FEATURE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11251921August 28, 2019UNKNOWN OR OTHER
ON AUGUST 28,2019 MY VAN HAD BEEN PARKED IN THE GARAGE ALL MORNING UNTIL I DECIDED TO GO PICK UP LUNCH. I DROVE ABOUT 10 MINS TO THE RESTAURANT, PARKED FOR AROUND FIVE MINS, THEN GOT BACK IN CAR TO DRIVE HOME. ABOUT FIVE MINS INTO THE DRIVE HOME I HEARD WHAT SOUNDED LIKE A BOMB GOING OFF AND THEN A SCATTERING SOUND. I WAS SHOCKED BC THERE WAS NO CARS BEHIND ME ON THE ROAD AND ONLY ONE SMALL SEDAN TRAVELING ABOUT TWO CAR LENGTHS IN FRONT OF ME. I HAD BEEN WATCHING CLOSELY TO THE BACK OF THE SEDAN BC IT HAPPENED TO BE A FRIENDS AND WE WERE TALKING ON THE PHONE TOGETHER. AND NO POINT DID ANYTHING FLING UP FROM THE ROAD AND THERE WERE NO TREES, BRIDGES, OR ANYTHING ABOVE THE ROAD. SHE COULD HERE THE NOISE FROM HER CAR AS WELL AND WE BOTH WERE LIKE OMG WHAT WAS THAT SOUND, AND THEN A SECOND TIME THE BOMB LIKE SOUND HAPPENED. ABOUT TWO MINS LATER I PULLED BACK INTO MY GARAGE AND BEGAN INSPECTING MY CAR AND THAT WHEN I REALIZED IT WAS MY SUN ROOF. MY SUN ROOF EXPLODED OUT OF NO WHERE. I LIVE IN SOUTHEAST LOUISIANA AND ON THIS DAY WE WERE UNDER YET ANOTHER HEAT ADVISORY. AT THE TIME OF THE INCIDENT AROUND 12:53PM IT WAS CLEAR SUNNY SKIES AND 95 DEGREES OUTSIDE WITH A HEAT INDEX OF 115. THE ACHING A/C WAS SET TO 71 INSIDE OF MY VEHICLE. THE INTERIOR COVER TO SUNROOF WAS CLOSED THANKFULLY BECAUSE OTHERWISE THINGS COULD HAVE BEEN WORSE WITH GLASS FLYING AND FALLING EVERYWHERE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11246339August 26, 2019AIR BAGS
TL* THE CONTACT OWNS A 2006 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, ANOTHER VEHICLE MAKING A LEFT TURN AT AN INTERSECTION, WHILE THE CONTACT WAS DRIVING STRAIGHT, AND THE CONTACT COULD NOT AVOID THE OTHER VEHICLE, AS A RESULT THE CONTACT CRASHED INTO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK FROM THE SEAT BELT AND BACK. THE FRONT PASSENGER SUSTAINED NECK AND BACK INJURIES AND REAR LEFT PASSENGER SUSTAINED NECK INJURIES ALL REQUIRED MEDICAL ATTENTION. THE CONTACT MENTION THE OTHER DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HE WAS NIER HIS RESIDENCE AND DROVE THE VEHICLE THERE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED OF THE ACCIDENT DAMAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #11246458August 26, 2019STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS FAILED TO FUNCTION PROPERLY. WHEN PRESSING THE AUTOMATIC BUTTON TO CLOSE THE DOORS, THE DOORS REVERSED INSTEAD OF MOVING FORWARD TO CLOSE. THE CONTACT STATED THAT THE DOORS COULD ONLY CLOSE MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11246288August 25, 2019UNKNOWN OR OTHER
OIL OR FUEL LEAK FOUND AFTER DRIVING VEHICLE. WONDERING IS IT RELATED TO SAFETY#16V41700. AS WELL AS EXCESSIVE RUST ON LATCH/MUFFLER, PARKS OF THE ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11246051August 23, 2019ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11246082August 23, 2019ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AFTER THE SLIDING DOOR ON THE DRIVER SIDE STOPPED WORKING, WE WAS STILL ABLE TO SWITCH OFF THE SWITCH AND OPEN/CLOSE IT MANUALLY A FEW TIMES. THE FOLLOWING MORNING TRYING TO DO THE SAME THING IT ONLY OPENED HALFWAY AND THEN WOULDNT LATCH CLOSED AS I TRIED THE SECOND TIME TO GET IT TO LATCH CLOSED THE WHOLE DOOR JUST FELL OFF TRACK. LUCKILY IT HAPPENED SITTING IN MY MOMS DRIVEWAY. I WOULD HATE TO HAVE SEEN WHAT WOULD HAD HAPPENED HAD I BEEN DRIVING WHEN IT CAME OFF SINCE MY 4 YEAR OLDS SEAT IS RIGHT THERE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245798August 22, 2019POWER TRAIN
MY 2001 HONDA ODYSSEY WAS SHAKING AND WHEN I WOULD SHIFT IT IN GEAR AND WOULDN'T SHIFT AND IT WOULD DRIVE ROUGH. I CHANGED ALL THE SOLENOID BUT THE PROBLEM IS STILL THERE. NOW I'M JUST GOING TO JUNK IT I CAN'T AFFORD PUTTING A NEW TRANSMISSION IT ONLY HAS 112,000 MILES. I ONLY USED MY HONDA TO GO TO WORK AND HOME IN THE CITY STREETS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245568August 21, 2019UNKNOWN OR OTHER
THE INFOTAINMENT SYSTEM STARTED SHUTTING DOWN AND CRACKLING STARTED IN THE SPEAKERS WHEN THE CAR WAS 3 WEEKS OLD. THE BLUETOOTH OPTION AND APPLE CAR PLAY ARE COMPLETELY UNUSABLE DUE TO THE CRACKLING. THEY STOP WORKING APPROXIMATELY 30 SECONDS INTO USE. NO SOUND. THE ENTIRE SYSTEM WILL SHUT DOWN RANDOMLY, STATING NO NETWORK COMMUNICATION AND RADIO UNAVAILABLE BEFOREHAND. THE DEALERSHIP HAS REFUSED TO REPLACE ANY PARTS, INCLUDING THE RADIO HARNESSES, WHICH ARE THE MAIN SUSPECTS FOR THE CRACKLING. CRACKLING SOUND WORSENS DURING TURNS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245438August 21, 2019SEATS
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE SECOND ROW DRIVER'S SIDE SEAT WOULD NO LONGER LATCH INTO THE FORWARD POSITION, WHICH CAUSED THE BACK SUPPORT TO BECOME LOOSE. THE VEHICLE WAS TAKEN TO GWINNETT PLACE HONDA (3325 SATELLITE BLVD, DULUTH, GA 30096, 678-534-2208) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS DAMAGED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09804235. THE MANUFACTURER STATED THAT THEY WOULD PROVIDE GOODWILL ASSISTANCE FOR THE REPAIR; HOWEVER, THE CONTACT WOULD HAVE TO PAY A SMALL FEE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244885August 19, 2019STRUCTURE:BODY
THE SLIDING DOOR STRUGGLED TO CLOSE IN A PARKING LOT, CONTINUALLY STOPPING MID SLIDE AND OPENING UP AGAIN. AFTER TRYING TO CLOSE IT A FEW TIMES, THE WHEEL ON THE TOP OF THE DOOR FELL OFF THE TRACK, LEAVING THE DOOR HANGING ONLY BY THE GUIDE WIRE IN THE MIDDLE OF THE DOOR. THE PAINT ON THE SIDE OF THE VEHICLE WAS SCRATCHED BADLY AND THE VEHICLE REQUIRED A TOW AND A TRIP TO THE MECHANIC. THE DOOR FELL OFF AGAIN ONLY A WEEK LATER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244922August 19, 2019ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SEATS
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245136August 19, 2019ELECTRICAL SYSTEM
CAR DOORS GET JAMMED DUE TO ELECTRIC CABLE, WILL NOT OPEN OR CLOSE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244800August 18, 2019FUEL/PROPULSION SYSTEM
REFERENCE CAMPAIGN ID: 14V112000. AFFECTS 888,000+ HONDA ODYSSEY MINI-VANS BUILT BETWEEN 2005 TO 2010. RECALL ISSUE: FUEL PUMP COVER MAY CRACK & LEAK FUEL. FUEL PUMP IS LOCATED IN CENTER REAR OF AUTO. A SMELL OF GASOLINE IS PRESENT AFTER THE MINI-VAN HAS BEEN RUNNING. COMPLAINT: VIN FOR 2008 HONDA ODYSSEY SHOWING 0 (ZERO) RECALL ISSUES UNATTENDED. HOWEVER, THE FUEL PUMP COVER ON THIS ODYSSEY IS LEAKING. POSSIBLE CAUSES: 1) RECALL NOTICE AND SERVICE TO REPLACE FUEL PUMP COVER WAS NOT ISSUED; 2) REPLACEMENT FUEL PUMP COVER SERVICE WAS PERFORMED BUT WAS NOT INSTALLED PROPERLY, OR HAS FAILED AGAIN. HONDA WAS SUPPOSED TO REPLACE FUEL PUMP COVER W/ IMPROVED VERSION THAT WAS DESIGNED TO ELIMINATE THIS PROBLEM. IF AN ORIGINAL PART REPLACEMENT COVER WAS INSTALLED AS PART OF THE RECALL, THIS WAS TO BE CONSIDERED TEMPORARY UNTIL THE IMPROVED VERSION WAS AVAILABLE, HONDA WAS TO NOTIFY OWNERS AND REPLACE THE FUEL PUMP COVER W/ IMPROVED VERSION. WHAT REMEDIES/ACTIONS ARE AVAILABLE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244515August 16, 2019POWER TRAIN
THIS CAR HAD AN ISSUE WHEN WE PURCHASED IT WITH THE TRANSMISSION FEELING 'JUMPY' OR LIKE IT DIDN'T SHIFT GEARS CORRECTLY. IT BOUNCED MY FAMILY ACROSS AN INTERSECTION IN A TOTALLY OUT OF CONTROL JOLT. WE HAD IT TOWED TO THE NEAREST HONDA DEALERSHIP AND THEY DID A 'SOFTWARE' UPDATE. THE PROBLEM, LIKE OTHERS HAVE STATED IS THAT THE ISSUE IS NOT CONSISTENT BUT IT IS SCARY AND UNSAFE. I WISH HONDA WOULD DO A RECALL AND FIX THIS ISSUE. WE WERE ACCELERATING FROM A STOPPED POSITION TO CROSS AN INTERSECTION WHEN THIS OCCURRED THE SECOND TIME. IT SEEMS LIKE IT'S ALWAYS IN A LOW GEAR. IT HAPPENS MILDLY EVERY TIME I TURN INTO MY OWN STREET. IT DOES NOT SHIFT SMOOTHLY AND FEELS LIKE THE TRANSMISSION IS NOT WORKING PROPERLY. WE HAVE HAD HIS VEHICLE FOR 4 YEARS AND HAVE ALWAYS HAD THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244107August 15, 2019POWER TRAIN
I WAS DRIVING MY ODESSEY HOME FROM WORK IN AVERAGE RUSH HOUR TRAFFIC. 30 MINUTES AFTER LEAVING WORK, I CAME TO A STOP AT A STOP LIGHT. WHEN I ACCELERATED UPON THE LIGHT TURNING GREEN MY VAN SHUDDERED/JERKED WHEN SHIFTING GEARS BETWEEN 15 & 20 MPH. I THOUGHT IT MIGHT HAVE BEEN A FLUKE OR BUMP IN THE ROAD. THEN I CAME TO ANOTHER STOP AT A SECOND STOP LIGHT, NOT FIVE MINUTES LATER, AND AGAIN WHEN ACCELERATING IT REPEATED THE SHUDDER/JERK UPON SHIFTING BETWEEN 15-20MPH. I THEN CONTINUED ANOTHER 20-30 MINUTES HOME AND THE ISSUE REPEATED EVERY TIME I HAD TO SLOW MY SPEED BELOW 20MPH IT SHUDDERED/JERKED UPON ACCELERATING. I MADE IT HOME, DID NOT TURN OFF THE VAN, MY HUSBAND GOT IN AND DROVE IT TO A LOCAL SHOP ABOUT 5MIN DOWN THE ROAD AND EXPERIENCED ROUGH SHIFTING FROM PARK INTO DRIVE AND THE CONTINUED ISSUE OF ROUGH SHIFTING BETWEEN 15-20MPH. AT OUR ARRIVAL TO THE SHOP HE TURNED OFF THE VEHICLE FOR ABOUT 5 MINUTES AND THEN RESTARTED IT AND WE RETURNED HOME. ON THIS RETURN TRIP AND THE NEXT DAY ON MY COMMUTE TO WORK THERE ARE NO FURTHER ISSUES OF ROUGH SHIFTING OR JERKING WHEN SWITCHING GEARS. BUT NOTHING WAS DONE TO CAUSE THIS TO START AND OTHER THAN TURNING OFF THE VAN AND RESTARTING IT, NOTHING WAS DONE TO REMEDY IT EITHER. I DID NOT TAKE IT TO A SERVICE CENTER, BECAUSE THE ISSUE CAN NOT BE REPLICATED AT THIS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244160August 15, 2019UNKNOWN OR OTHER
SAFETY FEATURE DEFECT...INFOTAINMENT FAILS WHICH CAUSES NO BACKUP CAMERA WHEN YOU BACK UP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244210August 15, 2019ELECTRICAL SYSTEM
CABIN WATCH SCREEN GOES BLACK AND SHOWS ERROR "CAMERA SYSTEM PROBLEM IMAGE CANNOT BE DISPLAYED". THIS OCCURS WHILE IN USE TRAVELING. CONTINUES TO HAPPEN INTERMITTENTLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244049August 14, 2019STRUCTURE:BODY
SLIDING DOOR ON DRIVERS SIDE STARTED TO BECOME HARD TO OPEN WITHOUT RESISTANCE. EVENTUALLY DIDN'T OPEN MORE THAN HALF WAY. IT BECAME SO HARD TO CLOSE THAT IT NEEDED TO BE PUSHED AFTER THE INITIAL CLOSING. BEFORE IT WAS TAKEN IN FOR REPAIRS THE DOOR COMPLETELY FELL OF THE TRACK ALONG THE SIDE AND TOP OF THE DOOR TRACK. IT WAS HANGING ON BY THE BOTTOM TRACK ALONE. IT APPEARS THE ROLLERS FOR THE TRACK HAVE BROKEN COMPLETELY AND ARE NO LONGER ATTACHED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11243785August 13, 2019VEHICLE SPEED CONTROL
I WAS DRIVING THE CAR AT 40 MILES PER HOUR ON A BACK ROAD WITHOUT CRUISE CONTROL ENGAGED. THE ROAD WAS ONE LANE EACH DIRECTION, FULLY MARKED WITH LINES, AND GENTLE ROLLING HILLS. IN A ABOUT MILE LONG STRAIGHT STRETCH I CAME UPON A CYCLIST USING THE CENTER OF MY LANE AND CLIMBING ONE OF THE HILLS. I COASTED A LITTLE BIT SLOWER AND THEN MOVED FULLY INTO THE ONCOMING LANE TO GIVE THE CYCLIST PLENTY OF ROOM. AT THIS SAME TIME A CAR POPPED OVER THE FURTHEST VISIBLE HILL A LITTLE LESS THAN MILE AWAY. AT THIS MOMENT THE CAR STOPPED TAKING ACCELERATOR INPUT. I WAS GOING UP A HILL NEXT TO A CYCLIST AND LOSING SPEED RAPIDLY. WHAT SHOULD HAVE BEEN A PASS WITH MAYBE 4 SECONDS TO SPARE ENDED UP BEING LESS THAN 2 SECONDS AND A LITTLE FRIGHTENING. I PULLED IN FRONT OF THE CYCLIST MUCH CLOSER THAN I WOULD HAVE LIKED. ONCE I WAS BACK IN THE LANE THE CAR GAVE ME CONTROL OF THE ACCELERATOR AGAIN. DURING THE INCIDENT THE WERE NO WARNINGS AUDIBLE, VISIBLE, OR HAPTIC PROVIDED BY THE CAR. THE ONLY THING THAT WAS UNUSUAL WAS THE ENGINE GOING TO IDLE AND THE ACCELERATOR NOT RESPONDING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0