Honda CR-V Complaints

16,579 consumer complaints on file.

#10081680July 12, 2004
STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM
WHILE DRIVING, AND TRYING TO MAKE A TURN STEERING WHEEL FROZE AND THE CAR BECAME UNCONTROLLABLE. DEALER'S SERVICE MANAGER DROVE THE VEHICLE, AND AGREED THAT THE POWER STEERING UNIT WAS DEFECTIVE. HONDA WILL NOT REPAIR THE VEHICLE, AND STATED VEHICLE HAD NO DEFECTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080832July 12, 2004
ENGINE AND ENGINE COOLING
I CAN NOT BELIEVE THAT HONDA WILL NOT RECALL THERE 2003-2004 CRV TO PREVENT A FIRE OR LOSS OF LIFE HAPPENING TO SOMEONE. NOR CAN I BELIEVE THAT YOUR ORGANIZATION WILL ALLOW THIS PRACTICE TO GO ON. I HAVE RECENTLY PURCHASED MY CAR, HOPING FOR A PIECE OF MIND, YET I AM CONSTANTLY WORRIED THAT I OR MY 2 YEAR OLD SON WILL NOT BE ABLE TO GET OUT IN TIME. THAT IS A PRETTY HIGH PRICE TO PAY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081719July 12, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
SHORTLY AFTER THE FIRST OIL CHANGE WAS PERFORMED, SMOKE STARTING COMING FROM THE ENGINE WHILE DRIVING HOME. THIS OCCURRED BECAUSE THE OIL FILTER WAS INSTALLED WITH THE EXCITING O-RINGS, THUS CREATING AN OIL LEAK. THE OIL DRIPPED ON THE EXHAUST. THIS COULD RESULT IN AN ENGINE FIRE. TO AVOID THIS FROM RECURRING WHEN AN THE OIL FILTER AND THE O-RINGS HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081721July 12, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 30 MPH VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, DUAL AIRBAG DID NOT DEPLOY. AS A RESULT, DRIVER HIT FACE ON THE STEERING WHEEL, AND SUSTAINED BACK AND FACIAL INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10080892July 12, 2004
ENGINE AND ENGINE COOLING
I REFERRED WHAT TO ME WAS BURNING BRAKE SMELL TO MY DEALER DURING 15,000 MILE SERVICE; UPON PICK UP OF VEHICLE, SERVICE PERSON INFORMED ME THAT ORIGIN OF SMELL WAS ACTUALLY OIL LEAKING FROM FILTER ONTO EXHAUST SYSTEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081762July 12, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CONSUMER NOTICED THAT AFTER HAVING THE OIL FILTER CHANGED OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FILTER NEEDED TO BE REPLACED. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080801July 11, 2004
FUEL SYSTEM, OTHER
ON MAY 15, I TOOK MY 2004 HONDA CRV TO THE DEALERSHIP FOR ITS FIRST OIL CHANGE. MY DAUGHTER PICKED UP THE CAR 2 HOURS LATER AND DROVE 1-2 MILES WHEN PASSERAGES IN NEARBY CARS BEGAN BLOWING THEIR HORNS AND TELLING HER TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. MEN IN THE CAR BEHIND CALLED THE FIRE DEPT. AND BEING MECHANICS CHECKED THE OIL. IT WAS "BONE DRY." FIRE DEPT. CALLED FOR SAND TO BE LAID. THE CAR WAS TOWED TO THE HONDA DEALERSHIP WHERE THEY HAD CLEANED IT UP BY THE TIME I GOT TO THE DEALERSHIP. THEY WANTED ME TO GET IN THE CAR AND FEEL SAFE ABOUT MY NEW CAR WHICH HAD 3800 MILES. THEIR ANSWER TO WHY THIS HAPPENED WAS THAT THEY HAD LEFT THE OLD OIL GASKET ON AND HAD PUT THE NEW ONE ON TOP. IT HAD BLOWN OIL OUT THE TAILPIPE. I LEFT THE CAR THERE FOR 6 WEEKS WHILE I SOUGHT LEGAL HELP, HAD INDEPENDENT MECHANICS CHECK IT OUT, SENT OIL SAMPLES AND FILTER TO INDEPENDENT LABS FOR TESTING. DURING THIS TIME I CONTACTED HONDA COPORATION, LOCAL TV STATIONS, AND MADE NUMEROUS PHONE CALLS TO THE DEALERSHIP. I REQUESTED A NEW CAR AND TO HAVE THE SERVICE PLAN WHICH I HAD PURCHASED TRANSFERRED TO ANOTHER DEALERSHIP. TWO WEEKS AGO, THE DEALERSHIP DID AGREE TO ISSUE ME A 72 MONTHS/100,000 MILE WARRANTY AND THEY DID REFUND MY SERVICE PLAN SO THAT I MAY PURCHASE IT FROM ANOTHER DEALERSHIP. AMERICAN HONDA CORPORATION NEVER TOOK ANY OWNERSHIP FOR THE SITUATION. THEY AGREED WITH THE DEALERSHIP. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10080741July 10, 2004
ENGINE AND ENGINE COOLING
HAVING JUST HAD THE FIRST OIL CHANGE PERFORMED ON MY 2004 HONDA CR-V, I WAS ONLY A FEW BLOCKS AWAY FROM THE DEALERSHIP WHICH PERFORMED THE OIL CHANGE (HANOVER HONDA IN HANOVER, PA) WHEN SMOKE STARTED POURING OUT FROM UNDER THE HOOD AND THROUGH THE AIR CONDITIONING VENTS. I MANAGED TO GET THE VEHICLE OFF THE STREET AND THE IGNITION SWITCHED OFF WITHIN SECONDS OF THE LOW OIL WARNING LIGHT COMING ON. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT IT APPEARED THE OIL FILTER WAS DEFECTIVE. AFTER HEARING REPORTS IN THE NEWS (ON JULY 9, 2004) OF OTHER CR-V OWNER WHO EXPERIENCED FIRES IN THEIR VEHICLES THAT SEEMED TO ORIGINATE WITH THE OIL FILTER, I WANTED TO FILE THIS REPORT WITH NHTSA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080744July 10, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DURING FUELING OF VEHICLE, 1 TO 2 SECONDS AFTER PUMP AUTOMATICALLY STOPS, FUEL SPILLS OUT OF FILLER TUBE. EVEN UPON REMOVING GAS PUMP HANDLE, FUEL CAN BE SEEN FLOWING OUT OF FILLER TUBE FOR SEVERAL SECONDS, DOWN THE SIDE OF THE CAR AND ONTO THE GROUND. ESTIMATE 4 TO 8 OUNCES TOTAL. POTENTIAL FIRE AND ENVIRONMENTAL HAZARD. OCCURS ABOUT 50% OF THE TIME THE CAR IS FUELED, AND HAS OCCURED AT DIFFERENT GAS STATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080658July 9, 2004
ENGINE AND ENGINE COOLING
MY 2004 HONDA CRV IGNITED AND BURST INTO FLAMES. THIS OCCURRED THE SAME DAY AS THE FIRST OIL CHANGE. MILEAGE WAS 5,400.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10081600July 9, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER STATED AFTER THE FIRST OIL CHANGE OIL BEGAN TO LEAK FROM THE VEHICLE. DEALER STATED BECAUSE OF THE DESIGN OF THE VEHICLE IT WAS DIFFICULT TO CHANGE THE OIL FILTER WITHOUT CREATING A PUDDLE OF OIL ON TOP OF THE FRAME RAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080667July 9, 2004
ENGINE AND ENGINE COOLING:ENGINE
(1) VEHICLE (2004 HONDA CR-V, VIN#SHSRD68474U20079) WAS BROUGHT INTO BRAHMAN HONDA (LOCAL DEALERSHIP IN MIAMI) FOR ITS FIRST OIL CHANGE ON APRIL 12TH, 2004. CONTINUED NORMAL USAGE OF VEHICLE UNTIL ENGINE CAUGHT ON FIRE ON JUNE 16TH, 2004 AT 8PM.*AK (2) VEHICLE WAS BEING DRIVEN IN NORMAL TRAFFIC CONDITIONS ALONG MAJOR STREET. AS THE VEHICLE WE BEING DRIVEN, IT BEGAN EMITTING LARGE AMOUNTS OF SMOKE FROM ENGINE COMPARTMENT. DRIVER WAS ABLE TO DISENGAGE THE VEHICLE AT A MAJOR INTERSECTION. FIRE DEPARTMENT CAME TO EXTINGUISH THE FIRE AND MOVE THE DISABLED VEHICLE OFF THE ROAD. EVIDENCE OF SIGNIFICANT OIL LEAK CAN BE FOUND. EVIDENCE OF OIL LEAKAGE CAN BE FOUND INSIDE AND UNDERNEATH THE VEHICLE. (3) VEHICLE HAS BEEN BROUGHT INTO BRAHMAN HONDA. PENDING INSPECTION BY INSURANCE COMPANY AND HONDA MECHANICS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10080685July 9, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
PLEASE PROVIDE FAX NUMBER SO THAT I MAY FORWARD DETAILED DESCRIPTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081628July 9, 2004
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT 65 MPH CONSUMER WAS WARNED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. VEHICLE WAS PULLED OVER, AND THE CONSUMER STOPPED THE ENGINE. IMMEDIATELY, THE FIRE WAS EXTINGUISHED, BUT CONTINUED TO SMOKE. ONCE THE SMOKE CLEARED CONSUMER COULD SEE THAT THE WIRES IN THE ENGINE COMPARTMENT WERE MELTED. SEVERAL NEWS PAPERS WERE RUNNING ADDS CONCERNING FAULTY OIL CHANGES BY HONDA MECHANICS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10081644July 9, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE HIGHWAY A PASSING MOTORIST ALERTED CONSUMER TO THE FLAMES AND SMOKE SHOOTING OUT IN A BIG BALL FROM UNDERNEATH OF CONSUMER'S VEHICLE. CONSUMER IMMEDIATELY PULLED OF THE HIGHWAY, AND HAD THE VEHICLE TOWED TO A MECHANIC, WHO DETERMINED THAT THE ENGINE HAD A LARGE WHOLE IN IT. MECHANIC INSTALLED A REBUILT ENGINE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10080722July 9, 2004
ENGINE AND ENGINE COOLING
AFTER AN OIL CHANGE ON MY 2003 HONDA CR-V, THE OIL LEAKED OUT FROM THE FILTER LOCATIION ON THE BACK SIDE OF THE VEHICLE AND THE VEHICLE CAUGHT ON FIRE AND SATURATED THE UNDERSIDE OF THE CAR WITH OIL PROMPTING A COMPLETE CHANGE ON THE COMPUTER AND O2 SENSORS AND OTHER COMPONENTS. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10080595July 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PRIOR TO TURNING OVER 50,000 MILES, THE TRANSMISSION FAILED. WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE SHUDDERED AND BEGAN MAKING A WHINE. PULLED OVER IMMEDIATELY AND HEARD THE SOUND OF METAL PIECES ROLLING AROUND IN THE TRANSMISSION NO MATTER WHAT GEAR VEHICLE WAS IN. NO WARNING LIGHT INDICATION HAD OCCURRED. HAD THE VEHICLE TOWED TO HONDA DEALER AND MECHANIC STATED THAT THE TORQUE CONVERTER HAD FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. MANUFACTURE WARRANTY HAD EXPIRED, ESTIMATED COST WAS 3500 FOR PART AND 700 FOR LABOR. I FEEL IT SHOULD BE COVERED BY HONDA SINCE A FAILURE SHOULD NOT HAVE OCCURED THIS SOON IN THE LIFESPAN OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080497July 7, 2004
ELECTRICAL SYSTEM:IGNITION
SEVERAL TIMES THE CAR HAS STALLED WITH NO WARNING. MOST OF THE TIME IT HAS BEEN WHILE STOPPED BUT YESTERDAY IT HAPPENED ON THE HIGHWAY AT NORMAL SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081455July 7, 2004
AIR BAGS
CONSUMER RECEIVED RECALL 04V035000 CONCERNING SRS CABLE REAL CONNECTOR. NO PARTS WERE AVAILABLE. SERVICE MANAGER DINA CREEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080533July 7, 2004
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ON JUNE 29, 2004, MY WIFE WAS INVOLVED IN A MINOR FENDER BENDER IN BURBANK. THIS WAS A LOW-SPEED, REAR-END COLLISION THAT SHOULD HAVE RESULTED IN BOTH DRIVERS EXCHANGING INSURANCE INFORMATION AND GOING THEIR SEPARATE WAYS. INSTEAD, I RECEIVED AN HYSTERICAL PHONE CALL FROM MY WIFE, WHO WAS BEING TREATED BY PARAMEDICS FOR SEVERE SHOCK AND BURNS TO HER FACE AND ARMS. WE SPENT THE NEXT 6 HOURS IN THE EMERGENCY ROOM AT ST. JOSEPHS HOSPITAL. THE SOLE CAUSE OF THESE INJURIES WAS THE IMPROPER DEPLOYMENT OF BOTH AIRBAGS IN HER 1997 HONDA CR-V. IMMEDIATELY FOLLOWING THE ACCIDENT, PARAMEDICS THOUGHT HER NOSE MIGHT HAVE BEEN BROKEN BY THE DEPLOYING AIRBAG, WHICH HAD ALSO CAUSED ABRASIONS ON HER FACE AND LACERATIONS INSIDE HER MOUTH. THIS MORNING, SHE IS BEING TREATED AT THE GROSSMAN BURN CENTER, IN VAN NUYS, AND WE HAVE JUST LEARNED THAT SHE MAY HAVE TO UNDERGO SURGERY FOR A SKIN GRAFT ON HER RIGHT HAND. AFTER SPEAKING WITH SEVERAL ATTORNEYS ON THE SUBJECT, I HAVE LEARNED THAT AUTOMAKERS, SUCH AS AMERICAN HONDA, MAKE IT ALL BUT IMPOSSIBLE TO OBTAIN LEGAL REPRESENTATION FOR ANY POTENTIAL LAWSUIT BY SIMPLY MAKING IT TOO EXPENSIVE TO SUE. LAW FIRMS ARE NOT WILLING TO INVEST THE $50K TO $100K REQUIRED FOR THIS KIND OF LITIGATION UNLESS THERE IS THE POTENTIAL FOR A SIX-FIGURE AWARD. SINCE MY WIFES WOUNDS WILL EVENTUALLY HEAL, WITH SOME SCARRING TO HER ARMS, ANY AWARD IN A JURY TRIAL WOULD PROBABLY NOT MEET THAT STANDARD. FOR THAT REASON, LAWYERS WONT CONSIDER TAKING ON HER CASE. IT APPEARS TO BE COMMON PRACTICE FOR AUTOMAKERS TO INSTALL AIRBAGS THAT ROUTINELY DEPLOY IN LOW-SPEED COLLISIONS. IT ALSO SEEMS TO BE COMMON PRACTICE FOR THOSE SAME AUTOMAKERS TO IGNORE PEOPLE WHO HAVE BEEN INJURED IN THESE OTHERWISE MINOR MISHAPS, AND PROVIDE ZERO COMPENSATION FOR THE PAIN AND SUFFERING VICTIMS HAVE ENDURED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Honda CR-V