Honda CR-V Complaints

16,579 consumer complaints on file.

#10086337August 6, 2004
ENGINE AND ENGINE COOLING
WE PURCHASED THE 2004 HONDA CRV IN FEBRUARY '04. IT HAD 3500 MILES ON IT WHEN THE OIL WAS CHANGED AT HOLLER HONDA IN WINTER PARK, FLORIDA. THE FOLLOWING WEEK WE DROVE IT TO WILLIAMSBURG, VIRGINIA ON VACATION. WHILE THERE, WITH MY 81 YEAR OLD MOTHER-IN-LAW AND 2 SISTERS-IN-LAWS IN THE CAR, WE EXPERIENCED WHAT SO MANY OTHERS HAVE REPORTED. PASSING CARS HONKED THEIR HORNS AND SCREAMED AT US THAT OUR CAR WAS ON FIRE. THAT WAS ON JULY 29TH. WE ARE NOW BACK HOME IN ORLANDO AND THE CAR IS AT WILLIAMSBURG HONDA IN VIRGINIA. I AM NOW TERRIFIED TO DRIVE A HONDA CRV. I DON'T WANT THE CAR BACK. I WANT MY MONEY BACK SO THAT I CAN GO BUY A CAR THAT I'LL FEEL SAFE DRIVING. IT HAS BEEN 8 DAYS AND HOLLER HONDA WON'T TALK TO ME. THEY TOLD ME TO HAVE MY INSURANCE COMPANY DEAL WITH THEIR INSURANCE COMPANY. I GUESS I NEED TO ENGAGE MY LAWYER AND THE TV STATIONS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10081737August 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 25 MPH VEHICLE CAUGHT ON FIRE UNDER THE ENGINE AREA. FIRE WAS EXTINGUISHED, AND THE VEHICLE WAS TOWED TO THE DEALER. DEALER INFORMED THE CONSUMER THAT THE PROBLEM WAS DUE TO THE OIL LEAKING FROM THE OIL FILTER. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10087426August 4, 2004
ENGINE AND ENGINE COOLING
ENGINE LIGHT ILLUMINATED AND VEHICLE STARTED BUCKING. *MR THE CHECK ENGINE LIGHT WOULD CONTINUALLY COME ON, THE VEHICLE WOULD INTERMITTENTLY BUCK, SMOKE THEN SHUT OFF, OIL WAS IN THE FILTER AND THE GASKET BLEW OUT, THE VTEC SYSTEM MALFUNCTIONED ALONG WITH FAULTY SOLENOID VALVES, AND THE OIL LEVEL WAS EXCESSIVELY LOW. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086168August 4, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
1) WHILE COMING TO A STOP OFF AN EXIT RAMP THE CAR TRIED TO ACCELERATE OT MAX SPEED. THE ONLY WAY TOM STOP THE CAR WAS TO HOLD BOTH FEET ON THE BRAKES AND SHUT CAR OFF. (THIS IS ONE OUT OF FOUR INCIDENTS BETWEEN 1000 AND 2000 MILES ON A BRAND NEW HONDA CR-V) 2)RESTART OF CAR CORRETED PROBLEM. THE NEXT DAY IT HAPENED AGAIN AND IT TOOK 5 RE- STARTS TO CORRECT THE PROBLEM. 3) HONDA LOOKED AT CAR TWO DIFFERENT OCCASIONS, AND SAID THEY COULD NOT FIND ANY PROBLEM WITH THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083199August 3, 2004
VISIBILITY:WINDSHIELD
CAR WAS PURCHASED ON 11-29-02. WINDSHIELD REPLACED ON 6-3-03. THREE MONTHS LATER ON 9-23-03, WINDSHILED NEEDED TO BE REPAIRED. AROUND 4-03, ANOTHER CRACK APPEARED. I CONTACTED THE HONDA CORPORATE OFFICE WHERE THEY SENT ME TO THE DEALERSHIP TO HAVE THE WINDSHILED CHECKED. THEIR CLAIM WAS THAT IT WAS A STONE THAT CRACKED IT. OBVIOUSLY SOMETHING HIT THE WINDSHIELD. HOWEVER I DO NOT BELIEVE THAT A WINDSHIELD SHOULD RECEIVE DAMAGE THAT EASILY. THIS IS THE FIRST CAR I HAVE EVER HAD WHERE THE WINDSHIELD HAD TO BE REPLACED. AT THE MOMENT, THERE ARE TWO SEALED CRACKS AND EVENTUALLY THE WINDSHIELD WILL NEED TO BE REPLACED AGAIN. EACH TIME THIS OCCURS, IT COST ME $100.00 OUT OF POCKET. I AM AFRAID THAT IF I KEEP CLAIMING ON MY INSURANCE, MY RATES WILL GO UP. I HAVE FAMILY AND FRIENDS THAT TRAVEL THE SAME ROADS AS I DO AND THEIR CARS WINDSHIELDS DON'T GET DAMAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086123August 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
OUR 2004 HONDA CR-V WAS TAKEN TO THE DEALER FOR ITS FIRST OIL CHANGE AFTER 6 MONTHS OF OWNERSHIP AND 2,038 MILES DRIVEN. AFTER DRIVING A FEW MILES TOWARD HOME THE OIL BEGAN DRAINING RAPIDLY FROM THE CAR AND SMOKE WAS BILLOWING FROM UNDERNEATH THE CAR. MY WIFE, FOLLOWING IN ANOTHER CAR, SIGNALED ME TO PULL OVER. I DID AND IMMEDIATELY SHUT THE ENGINE OFF. THE REMAINING OIL DRAINED OUT AND THE SMOKE AND HEAT SUBSIDED. WE BELIEVE A FIRE WOULD HAVE RESULTED IF I HAD DRIVEN MUCH FARTHER.*AK WHEN DROPPING OFF THE CAR, I MADE A SPECIAL POINT TO REMIND THE DEALER THIS MODEL HAD REPORTED FIRE PROBLEMS ASSOCIATED WITH OIL CHANGES. THE DEALER EXAMINED THE CAR AFTER THE INCIDENT AND ADMITTED THE FILTER HAD NOT BEEN PROPERLY INSTALLED. DESPITE THE REMINDER, ANY STEPS TAKEN BY HONDA TO REMEDY THE SITUATION, AND SERVICE BY A LARGE HONDA DEALER, THIS DANGEROUS SITUATION STILL RESULTED. WE BELIEVE BOTH HONDA AND NHTSA ARE REMISS IN NOT ORDERING A RECALL OF THIS VEHICLE FOR SOME MODIFICATION TO PREVENT SUCH OIL LEAKS FROM FALLING ONTO THE CATALYTIC CONVERTER OR OTHER PARTS HOT ENOUGH TO CAUSE COMBUSTION. WE DID NOT DRIVE THE CR-V AGAIN AND TRADED FOR A SAFER VEHICLE. THE DEALER INDICATED HE WOULD RESELL THE CR-V. WILL IT TAKE BURNING INJURIES OR DEATH BEFORE YOU TAKE ACTION?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086130August 3, 2004
ENGINE AND ENGINE COOLING
2004, HONDA CR-V CAUGHT FIRE AFTER FIRST SERVICE. NO PRIOR WARNING. THIS HAPPENED TODAY. HONDA HADE CONSUMER'S VEHICLE, AND KEPT IT FOR NEXT DAY. SOMETIMES, NOT SURE WHAT OUTCOME WILL BE. SAW PROGRAM ON INTERNET MSNBC ABOUT THIS PROBLEM RELATING TO OIL FILTER FAILURE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10084014August 2, 2004
AIR BAGS
WHILE DRIVING AIR BAG LIGHT (SRS) ILLUMINATED. DEALERSHIP RESET THE ELECTRICAL SRS MODULE THREE TIME AT CONSUMER'S EXPENSE OF $90.00 EACH TIME. DEALER INDICATED THERE WAS NO TBS OR RECALL ON THIS COMPONENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083184August 2, 2004
VEHICLE SPEED CONTROL
ENGINE THROTTLE STUCK AT FULL THROTTLE, SHIFTED TO NEUTRAL TO AVOID COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083122August 1, 2004
SUSPENSION:FRONT
RECENLY WHILE ON VACATION I PICKED UP A NEWS PAPER THE UNION TIMES SATURDAY JULY 10 2004. THE ARTICLE WAS IN THE B SECTION ABOUT A HONDA CRV CATCHING FIRE AFTER ITS FIRST OIL CHANGE. THE BLAME WAS PLACED ON THE DEALER?*AK HERES THE PROBLEM. HONDA RECENTLY SWITCHED TO 0W-20W OIL FOR THE 2003 AND 2004 HONDA`S. NOT MORE THAN THE VICOSITY OF COOKING OIL. WE ALL KNOW WHAT CAN HAPPEN WHEN COOKING OIL IS HOT? NOW HERE THE GOOD PART. WHEN THE OIL IS CHNAGE IN THE NEW BODY HONDA CRV THE OIL DRAINS DOWN ACROSS THE RIGHT SIDE SUB FRAME AND BEING THIS OIL VISCOSITY IS VERY ADHESIVE IT RUN DIRECTLY INTO THE RETANGLE HOLE ON THE SIDE OF THE FRAME. THEN WHEN THE VEHICLE LEAVES THE DEALER THE AIR TRAVELING UNDER THE VEHICLE CREATE A SPRAY NOZZLE DIRECTLY AT THE EXHAUST. IF THE PERSON HAS JUST COME IN FROM A LONG DRIVE THE EXHAUST WILL NEVER COOL DOWN ENOUGH BECAUSE OF HONDA REQUIRMENT FOR THE DEALERSHIP TO HAVE HONDA`S NEW "EXPRESS CHANGE " IN PLACE. IT LEAVES THE DEALERSHIP ALREADY HOT AND THE FIRE OCCURS. YOU MAY HAVE GUESSED YES I WORK FOR A DEALERSHIP. WE NOW USE A RUBBER STOPPER TO PLUG THE FRAME AND FILL IN THAT TROUBLESOME RECTANCLE HOLE WITH SILICONE PREVENTING OIL FROM ENTERING THE FRAME. WE KEEP WATER IN REFILLABLE SPAYERS TO EXTINGUSH FLAME BURST IF THEY OCCUR WHILE CHANGING OIL.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10083798July 29, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER WAS DRIVING WHEN THE GAS PEDAL STUCK. CONSUMER PULLED THE FLOOR MAT BACK AND APPLIED THE BRAKES, BUT VEHICLE DID NOT STOP. CONSUMER PUT VEHICLE IN NEUTRAL, AND TRIED TO SHUT IT OFF, BUT VEHICLE WOULD NOT SHUT OFF. A POLICE OFFICER URGED CONSUMER TO RAM VEHICLE IN ORDER TO SLOW IT DOWN. THEN, VEHICLE WAS TOWED TO THE DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082939July 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2002 HONDA CRV. ON NUMEROUS OCCASIONS I HAVE ACCIDENTALLY ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION WITH OUT THE TRANSMISSION BEING IN PARK AND HAVE BEEN SUCCESSFUL. NOT EVERY TIME. I DON'T KNOW THE EXACT DATES. HONDA HAD A SAFETY RECALL FOR AN INTERLOCK. I TOOK THE VEHICLE IN AND THEY ADVISED INTERLOCK WORKING AT THIS TIME. AFTER THAT ON AT LEAST TWO OCCASIONS I REMOVED THE KEY WITHOUT HAVING IN PARK. I RETURNED TO DEALER AGAIN AND AGAIN WHILE AT THE DEALER IT DID NOT FAIL. THE DEALER SAID THEY COULD NOT FIX UNTIL FAILED WHILE IN THEIR POSSESSION. I CALLED HONDA CUSTOMER SERVICE AND THEY ASKED ME TO TAKE IT BACK TO THE DEALER AGAIN. I ASKED WHAT HAPPENED IF IT DIDNT FAIL AT THE DEALER AGAIN. THEY SAID THEN THEY COULD NOT DO ANYTHING. SINCE THIS IS AN INTERMITTENT PROBLEM, I THINK HONDA SHOULD TAKE THE NECESSARY STEPS TO CORRECT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082945July 29, 2004
AIR BAGS
ON MONDAY JULY 26TH 2004 A MAN DROVE THROUGH A RED LIGHT AS I WAS DRIVING THROUGH MY GREEN LIGHT AT ABOUT 30MPH. I SLAMMED ON MY BRAKES IN MY 2002 HONDA CR-V WHEN I SEEN HIM RUN THE LIGHT, I END UP SMASHING INTO HIM, HE WAS DRIVING A SILVERADO TRUCK, MUCH LARGER THAN MY CR-V. MY TRUCK SPUN SLIGHTLY AND WHEN I LOOKED UP NOT ONE AIRBAG HAD DEPLOYED IN MY VEHICLE, I KNOW THAT I HAD SIDE, DRIVERSIDE, AND PASSENGER SIDE AIRBAGS, THAT IS WHY I BOUGHT THE CR-V. I WOULD FIND OUT LATER THAT THE SENSOR WAS DEFINATLY HIT. I TOOK PICTURES. MY INSURANCE AGENCIE DECIDED NOT TO TOTAL MY VEHICLE, THEY ARE GOING TO FIX IT. HOW AM I TO KNOW THEY LOOKED INTO THE AIRBAG ISSUE AT ALL? I HAVE TOLD THEM AND THEY STILL DID NOT LIST IT ON THE REPAIR LISTING. I DON'T WANT TO TAKE THE VEHICLE BACK BECAUSE I MAY NOT BE AS LUCKY NEXT TIME IF THE AIRBAGS DO NOT WORK PROPERLY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10083676July 28, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER HAVING AN OIL CHANGE, AND WHILE DRIVING BLUE SMOKE COME FROM UNDER HOOD, AND FIRE ERUPTED FROM UNDER THE CARRIAGE. VEHICLE WAS TOWED TO DEALERSHIP. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10083951July 26, 2004
AIR BAGS:FRONTAL
DEFECT REGARDING WIRING HARNESS OF THE DRIVER'S FRONT AIR BAG BEING INCORRECTLY WIRED. *MR THE VEHICLE WAS IN AN ACCIDENT. IN ORDER TO AVOID BEING STRUCK BY AN ONGOING VAN, THE CONSUMER SKIDDED OFF THE ROAD AND HIT A POLE. THE AIR BAG NEVER DEPLOYED. *SC THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE WIRING OF THE AIR BAG. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082633July 26, 2004
EXTERIOR LIGHTING:HEADLIGHTS
I NOTICED THAT THE MOST RECENTLY BUILT HONDA CRV'S SEEM TO HAVE POORLY FOCUSED HEADLIGHTS. I DRIVE ONCE A WEEK AND LAST NIGHT I DROVE 100 MILES AND EXPERIENCED A PROBLEM WITH HEADLIGHTS REFLECTED IN THE DRIVER SIDE REAR VIEW MIRROR, THE VEHICLE WAS LATE MODEL CRV WITH THE TALL TAIL LIGHTS. DRIVING BACK HOME I EXPERIENCED THE SAME PROBLEM AGAIN A LATE MODEL CRV. I THOUGH IT MIGHT OF BEEN HIGH BEAMS BUT AFTER THE SECOND INCIDENT I THOUGHT IT MIGHT BE THE HEADLIGHT DESIGN. SHORTLY AFTER THE SECOND CRV, I NOTICED THE THIRD VEHICLE WITH BLINDING HEADLIGHTS AND AGAIN IT WAS A LATE MODEL CRV. I OBSERVED A COUPLE OF OTHER CRV'S PASS WITHOUT A PROBLEM, THEY WERE THE OLDER CRV'S WITH THE SHORTER TAIL LIGHT ASSEMBLIES. I BELIEVE THAT THIS COULD BE A BADLY DESIGNED HEADLIGHT ASSEMBLY ON THE LATEST CRV'S. BRIAN BLUM FORMER SUMMER INTERN IN THE OFFICE OF TECHNOLOGY ASSESSMENT 1980.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076208July 26, 2004
AIR BAGS:FRONTAL
AFTER REAR ENDING ANOTHER VEHICLE 50 AT MPH FRONT AIR BAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. HONDA WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10082566July 24, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE OIL FILTER WAS CHANGED ON THE FIRST OIL CHANGE FOR A NEW VEHICLE WHEN THE FILRE WAS CHANGE ONE OF THE GASKETS STUCK TO THE ENGINE,THE DOUBLE BANDED GASKET BURST AND OIL WAS RELEASED ONTO THE EXHAUST, CAUSING A FIRE.*AK A NEW OIL FILTER WAS INSTALLED AFTER THE EXTRA GASKET WAS REMOVED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10083792July 23, 2004
UNKNOWN OR OTHER
CONCERNS INVOLVING HONDA CRV'S THAT BURSTING INTO FLAMES AFTER OIL CHANGES. *MR THE CONSUMER HEARD ON THE NEWS THAT THE 2003-2004 HONDA CRV'S WERE BURSTING INTO FLAMES AND WAS CONCERNED THAT THIS MAY HAPPEN TO HER VEHICLE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082516July 23, 2004
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, ENGINE AND ENGINE COOLING
PURCHASED A 2004 HONDA CR-V IN JANUARY, 2004 AND WITH ITS FIRST OIL CHANGE ON MARCH 26, 2004, BECAUSE OF THE DOUBLE-GASKET (NOT REMOVED), IT INTERNALLY LEAKED ALL FLUIDS LEAVING NO OIL IN PAN AND CAUSING DIFFICULTY IN REMOVING THE FILTER.*AK SERVICE MGR., MARK KORALLUS AND A MECHANIC CAME TO WHERE CAR HAD STOPPED, JUST A COUPLE OF BLOCKS FROM DEALERSHIP, WITH A 5 GALLON TANK OF OIL. UPON INSPECTION OF VEHICLE, MR. KORALLUS, INFORMED ME THAT IT WAS CAUSED BY THE DOUBLE GASKET. THEY THEN PROCEEDED TO CLEAN THE MESS UP WITH 6 CANS OF BRAKE FLUID. HOW SAFE CAN THIS BE? THERE'S NO GUARANTEE THAT THIS NEGLIGENCE ON HONDA'S PART WON'T CAUSE SERIOUS DAMAGES TO THE CAR IN THE FUTURE. WORSE YET, INJURIES. MY CAR IMMEDIATELY LOST ITS "NEW CAR" AFFECT AND I TRULY BELIEVE THAT IT'S NOT OPERATING AT ITS OPTIMAL PERFORMANCE AS HONDA SO HIGHLY PROMOTES. I HAVE LEFT SERVERAL PHONE MESSAGES FOR MR. KORALLUS, BUT TO DATE, HE HAS CHOSEN TO IGNORE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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