Honda CR-V Complaints

16,579 consumer complaints on file.

#10187476April 10, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* - THE CONTACT OWNS A 2002 HONDA CRV. THE AIR CONDITIONER STOPPED WORKING. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 116,000. THE CONTACT STATED THAT BECAUSE THE AIR CONDITIONER DID NOT WORK THE WINDOWS FOGGED UP. THE CONTACT HAS AN ESTIMATE OF REPAIR INVOICE. THE CURRENT MILEAGE WAS 142,000.*AK UPDATED 10/03/08 *BF UPATED 10/07/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186080March 24, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I PURCHASED A 2007 HONDA CRV WITH 2 MILES ON IT THREE WEEKS AGO, THE OTHER DAY MY A/C STOPPED BLOWING COLD I CALLED THE DEALER AND TOOK IT IN. I WAS INFORMED IT WAS THE A/C CONDENSER AND HAD TO BE REPLACED, THIS WAS NOT COVERED BY THE WARRANTY ,AND THE COST WOULD BE $800 . ACCORDING TO THEM A ROCK OR SOME ROAD DEBRIS DAMAGED I. I COULD NOT BELIEVE THIS, IT WAS MY FIRST BRAND NEW CAR AND COULD AFFORD CAR PAYMENTS AND CAR REPAIRS. AFTER MAKING A FEW CALLS TO THE GENERAL SALES MANAGER THEY AGREED TO FIX IT, ONLY BECAUSE THE DEALERSHIP DEPOSITED MY CHECK EARLY AND IT BOUNCED. I HAVE CHECKED ONLINE, AND THIS HAS HAPPENED TO MANY MANY HONDA CUSTOMERS SO I CALLED 1-800-999-1009 AND SPOKE TO HONDA CUSTOMER SERVICE AND WAS TOLD THERE WAS NO RECALL, AND ITWAS NOT COVERED BY THE WARRANTY. HER AND THE SERVICE ECHNICIAN AT TAMPA HONDALAND BOTH TOLD ME THAT I NEEDED TO BUY OR HAVE MADE SOME KIND OF COVER M TO PROTECT THE A/C CONDENSER SO THAT IT HOPEFULLY WON'T HAPPEN AGAIN....WHAT? THIS WAS SOMETHING THAT SHOULD BE DONE BY HONDA OR THEY SHOULD WARRANTY THIS IF IT HAPPENED TO CONSUMERS. THANKS FOR TAKING THE TIME TO LISTEN TO ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185987March 23, 2007
POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:CLUTCH ASSEMBLY
VEHICLE: 2003 HONDA CRV WITH 5 SPEED MANUAL TRANSIMISSION. ON JANUARY 23, 2007 DURING NORMAL DRIVING THE MANUAL TRANSMISSION ON THE VEHICLE FAILED. THE SYMPTOM OF THE PROBLEM WAS THAT THE VEHICLE POPPED OUT OF THE GEAR THAT IT WAS ENGAGED IN WITHOUT ANY WARNING . THE CAR WAS BROUGHT TO A COMPLETE STOP, AND THE OPERATOR WAS ABLE GET THE CAR INTO 2 GEAR ONLY. THE VEHICLE WAS TOWED TO A HONDA DEALERSHIP WHERE IT REMAINED FOR TWO MONTHS WHILE THE PROBLEM WAS DIAGNOSED AND REPAIRED. THE FOLLOWINGWAS A LIST OF PARTS THAT WERE REPLACED WHICH DID NOT RESOLVE THE PROBLEM: MANUAL CLUTCH, MANUAL TRANSMISSION, PRESSURE PLATE AND CLUTCH CABLES. *AK TH OWNER WAS INFORMED THAT THE PROBLEM HAD TO DO WITH THE THRUST BEARINGS AND THRUST WASHERS BEING WORN AND IT WOULD REQUIRE THE SHORT BLOCK TO BE REPLACED. ALL WORK WAS COMPLETED AT A HONDA DEALER. HONDA HAD TO ENGAGE A HONDA CERTIFIED TECH TO REVIEW THE VECHICLE TO DETERMINE THE CAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185886March 22, 2007
SEATS:FRONT ASSEMBLY:RECLINER
2004 HONDA CRV HIT FROM BEHIND
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10184956March 13, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*- WHILE STOPPED AT A TRAFFIC LIGHT THE CONTACT PUT THE 2002 HONDA CR-V INTO PARK AND THEN SWITCHED THE GEAR BACK TO DRIVE, BUT THE SHIFT LOCKED INTO GEAR AND WOULD NOT SWITCH OVER TO DRIVE. THE CONTACT HAD EXPERIENCED THE FAILURE 3 TIMES THIS YEAR. THE CONTACT TOOK VEHICLE TO THE DEALERSHIP, AND THEY REPLACED A FUSE. THE CONTACT WAS NOT SURE WHICH FUSE THEY REPLACED BECAUSE HE DID NOT HAVE A COPY OF THE INVOICE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,000. *AK UPDATE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184837March 12, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ABS LIGHT CAME ON INTERMITTENTLY IN 2002 HONDA CRV. HONDA WANTED $500 TO REPLACE ABS CONTROL UNIT. I CALLED HONDA CUSTOMER SERVICE, AND HONDA AGREED TO FIX THE PROBLEM FOR $100 DEDUCTIBLE. I THINK THIS IS A SAFETY ISSUE--THIS SHOULD NOT BE HAPPENING IN A 5-YEAR-OLD VEHICLE--AND I WONDER IF IT IS A COMMON OCCURRENCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184677March 9, 2007
AIR BAGS, EQUIPMENT
(1) EVENT LEADING TO THE FAILURE I WAS IN A VEHICLE ACCIDENT AND MY DRIVER SIDE CURTAIN AIRBAGS DID NOT DEPLOY DISPITE THE DIRECT CONTACT ON THE DRIVER SIDE DOOR, WHICH BOLTED THE DOOR PERMANTLY SHUT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10184533March 8, 2007
VISIBILITY:WINDSHIELD
THE WINDSHIELD HAS LAMINATION PROBLEMS THAT ARE KNOWN BY HONDA. AS A RESULT, MY VISION IS IMPAIRED WHILE DRIVING. HONDA SERVICE COULD NOT DO ANYTHING, AS ALL THE CARS ON THE LOT HAVE THIS PROBLEM. I CALLED HONDA CUSTOMER SERVICE, AS THE SERVICE DEPARTMENT RECOMMENDED. CUSTOMER SERVICE RECOGNIZES THE PROBLEM, BUT CHOSE TO DO NOTHING ABOUT IT. THE CAR IS A BRAND NEW 2007 HONDA CRV. THEIR ANSWER IS NOT ACCEPTABLE TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183638February 27, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I HAVE A 2006 HONDA CRV, BOUGHT NEW FROM LEESBURG HONDA. ON FEB 18,2007 I LEFT CAR IN THEIR REPAIR SHOP BECAUSE WINDSHIELD WIPERS STOPPED WORKING. FEB 20 I PICKED UP CAR, NO REPAIR MADE. THEY CLAIM IT NEEDS A NEW WIPER TRANSMISSION, THAT NONE ARE AVAILABLE FOR NOW, AND THAT IT IS NOT A WARRANTY ITEM. I THINK IT SHOULD BE A WARRANTY ITEM & CALLED HONDA TO COMPLAIN AND WAS GIVEN CASE # N012007-02-2100228. FROM LOCAL AND NATIONAL HONDA I STILL DO NOT HAVE A DATE FOR REPAIR OR A DECISION AS TO WHY IT WAS TURNED DOWN FOR WARRANTY CLAIM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183100February 20, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PURCHASED NEW IN 2000 THE RIDE WAS LOOSE AND JITTERY AND THE CAR COULD NOT BE DRIVEN SAFELY OVER 60 MPH. BETWEEN 40 AND 45 THE FRONT END BOUNCED UNCONTROLLABLY. THE DEALER DROVE THE CAR (WOULD NOT ALLOW ME TO ACCOMPANY) AND DECLARED "THAT'S NORMAL FOR THIS MODEL...THAT'S JUST THE WAY SUV'S RIDE." AFTER 80,000 MILES AT SPEEDS BELOW 60 THE TRANSMISSION SELF-DESTRUCTED. AFTER REPLACING THE TRANSMISSION THE RIDE IS EXCELLENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182581February 14, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* - THE CONTACT OWNS A 2007 HONDA CRV. THE POWER WINDOW DEVICES AND CONTROLS WERE NOT WORKING PROPERLY. THE CONTACT HAD TO STOP THE VEHICLE 50 TIMES TO CLEAR THE WINDOWS MANUALLY. THE DEALER AND HONDA STATED THERE WAS NOTHING THEY COULD DO TO ASSIST HIM WITH DIAGNOSIS. THE CONTACT INDICATED THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGE WERE 2400.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182154February 9, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON SEVERAL OCCASIONS, MY ABS AND VSA LIGHT WOULD COME ON AND YOU WOULD HEAR THE BRAKE MAKING RATTLING NOISE. THEN THE LIGHT WOULD SHUT OFF AND IT WOULD BE GOOD FOR A COUPLE OF DAYS OR A FEW HOURS. THE LIGHTS CAME ON FOR THE LAST TIME AND STAYED ON. ALSO THE BRAKE WENT ALL THOUGH WAY TO THE FLOOR AND IT FELT LIKE THE STEERING WASN'T CONTROLLABLE. THE CAR WENT TO THE DEALERSHIP CT AND THEY FOUND OUT THAT IT NEEDED A NEW YAW SENSOR. SINCE I HAVE HAD IT BACK FIXED IT HAS NOT HAPPENED SINCE. I SUGGEST THAT ANYONE WHO HAS THESE ISSUES CALL YOUR DEALERSHIP AND HAVE THEM RUN THE COMPUTER DIAG. TEST ON THE CAR. THE SERVICE MANAGER AT THE CT DEALERSHIP SAID THAT SOME OF THE EARLIER '05'S NEEDED NEW MODULARS, TO FIX THIS PROBLEM... *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181727February 5, 2007
ELECTRICAL SYSTEM:IGNITION
VEHICLE WILL STALL AT RANDOM TIMES WHILE DRIVING AND ALSO WHILE IDLE. TYPICALLY, THERE IS NO WARNING BUT IN SOME CASES THE RPM'S WILL DROP AND THEN RETURN TO CURRENT RATE, WITH THE WHOLE ENGINE COMPLETELY SHUTTING OFF SECONDS LATER. TURN SIGNALS, RADIO, POWER STEERING ARE ALL DISABLED. HEADLIGHTS STAY ON, EMERGENCY FLASHERS STILL WORK, AND HEATER, IF ON, STILL WORKS AS WELL. IT USUALLY TAKES ABOUT 5 OR 6 TRYS TO RESTART THE VEHICLE. IN SOME CASES, IT WILL REOCCUR IMMEDIATELY AFTER CONTINUING TO DRIVE. REPLACED THE IGNITION MODULE AND THAT STILL DID NOT FIX THE PROBLEM. PROBLEM STILL OCCURS PRESENTLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181204January 31, 2007
ELECTRICAL SYSTEM
VEHICLE FAILED TO START..KEY TURNED TO START POSITION, NO RESPONSE FROM STARTER MOTOR. RETRIED, VEHICLE DID START; STARTER TURNED OVER SLOWLY. BATTERY CONNECTIONS APPEAR/FEEL TIGHT; CONDITION INDICATOR SHOWS BLUE (FULL CHARGE) HAS OCCURRED ABOUT SIX TIMES...*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181231January 31, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2005 HONDA CRV PURCHASED NEW FROM JEFF WYLER HONDA IN FLORENCE, KY. TWICE NOW, MY IGNITION HAS SIMPLY SHUT ITSELF OFF WHILE I WAS DRIVING. ONCE THIS OCCURRED ON THE HIGHWAY (IN 2006) AND AGAIN THIS WEEK (2007) ON A BUSY ROAD. WHEN THE CAR SHUTS OFF, THE GREEN KEY ICON IN THE DASH FLASHES. LUCKILY BOTH TIMES I WAS ABLE TO COAST OUT OF TRAFFIC, SHIFT INTO PARK AND RESTART. I HAVE BEEN ABLE TO RESTART IMMEDIATELY, BUT IT'S A REALLY DANGEROUS PROBLEM WHEN YOU ARE DRIVING 65 MPH AND YOUR CAR SHUTS ITSELF OFF. THE FIRST TIME THIS HAPPENED I HAD ABOUT 40,000 MILES ON THE CAR. NOW I HAVE NEARLY 60,000. OTHERWISE, THE CRV IS IN PERFECT CONDITION. I NOTICED THAT THERE WAS A RECALL ON HONDA CRV IGNITION SWITCHES IN 2002, AND THE DESCRIPTION SOUNDED IDENTICAL TO THE PROBLEM I'M HAVING. I THINK THAT THEY HAVE NOT FIXED THE PROBLEM YET. I TOOK IT TO THE DEALER FOR SERVICE A YEAR AGO, BUT THEY COULD NOT REPLICATE THE PROBLEM. THEY TOLD ME THAT THEY SUSPECTED IT WAS CELL PHONE INTERFERENCE WITH THE IGNITION SWITCH. IF SO, THAT'S A BIG FLAW BECAUSE...WHO DOESN'T HAVE A CELL PHONE IN THEIR PURSE IN THE CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181116January 30, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* - THE CONTACT CALLED REGARDING A 2002 HONDA CRV. THE DEALER PLACED AN ORDER FOR A SEAT BELT BUCKLE ON 1/19/07. THE CONTACT WAS TOLD THE BUCKLE WOULD ARRIVE ON 1/22/07. THE CONTACT CALLED THE HONDA DEALER ON 1/23/07, AND WAS TOLD THAT THE SEAT BELT BUCKLE WAS ON NATIONAL BACK ORDER. THE CONTACT STATED SHE COULD NOT BUCKLE HER SEAT BELT AND FELT UNSAFE.*AK UPDATED 02/22/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179269January 21, 2007
SERVICE BRAKES, HYDRAULIC
REAR BRAKES FAILED ON OUR HONDA CRV AT LESS THAN 22,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179008January 18, 2007
ENGINE AND ENGINE COOLING
A DEFECTIVE MADE, BRAND NEW HONDA 2007 MODEL CR-V HAD A DEFECTIVE OIL SEAL FROM THE FACTORY. IT WAS SOLD BY HONDA OF SERRAMONTE AT 485 SERRAMONTE BLVD., COLMA CITY, CA, 94014, (650) 758-4800 AT 16 MILES. LUCKILY, WE DID NOT GO TOO FAR AWAY--OTHERWISE, THE CAR WOULD HAVE STALLED ON THE FREEWAY WHEN OIL HAD BEEN DRAINED, WOULD LEADING TO AN FATAL ACCIDENT! WE HAD IT FOR ONLY 2 HOURS, FROM 6 TO 8 PM. ON NOV. 16, 2006, FROM THE DEALERSHIP TO DINNER. AFTER DINNER, WE FOUND A TRAIL OF OIL WAS COMING INTO THE GARAGE AND UNDER THE CAR ALL WAY TO THE ENGINE. THE NEXT MORNING, NOV. 17, 2006, THE CAR WAS RETURNED TO DEALER WITH A READING OF 51 MILES. THEY CASHED OUT OUR MONEY, $22,000 AND GAVE US A BROKEN CAR. AT THE DEALERSHIP, WE WERE NOT ABLE TO REACH THE MANAGER. AFTER 45 MINUTES SAD, ANGRY AND HELPLESSLY WAITING IN THE DEALERSHIP. WE HAD CONTACTED THE MAIN HONDA CUSTOMER OFFICE. FROM 10 AM TO 1:30 PM, WE WERE VERY FRUSTRATED. (1) THAT CR-V WAS MADE DEFECTIVELY. (2) IF OIL WAS LEAKING ALL OUT. IT IS A LIFE OR DEATH MATTER ON THE ROAD! (3) ORIGINALLY, OPERATION OF 2007 CR-V HAD CAUSED SOME DAMAGE. SOME PARTS HAD TO BE REPLACED. (4) IT MAY BE DEFECTIVE IN SOME OTHER PARTS. WE WERE AFRAID TO TAKE THAT DEFECTIVE CAR ON THE ROAD. (5) IT'S NOT A NEW CAR ANY MORE. THE LEAKING WILL AFFECTED AND DAMAGED SOME OTHER PARTS. A LOT OF PARTS WERE TAKEN APART TO MAKE REPAIRS. THEIR INSPECTIONS HAD FAILED BEFORE. (6) THE INSPECTOR HAD FAILED TO FIND THE PROBLEM. [IT WAS MADE DEFECTIVE IN FACTORY.] (7) THE CUSTOMER SERVICE WAS POOR. ON 11/17/2006, WE WERE LET WAITING TILL AFTER ALMOST AN HOUR HAD PASSED, AND THE HONDA MAIN OFFICE WAS CONTACTED. (8) THEY WERE UNWILLING TO SATISFY OUR REQUEST [THEY REFUSED TO REPLACED IT WITH ANOTHER ONE]. NEITHER HONDA AND DEALERSHIP, THEY DO NOT WANT TO TAKE CARE OF US. (9) ALSO THEY WANT TO MAKE PROFIT BY TAKING IT BACK FOR LESS THAN WE HAD PAY FOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178713January 15, 2007
TIRES:SIDEWALL
CLEAR DAY, COOL TEMPERATURE, PROPER INFLATION, NO LOAD, SPEED 70 MPH, I -24 EAST BOUND. TREAD SEPARATED FROM WHITE SIDE WALL ON RIGHT REAR TIRE. TIRES PURCHASED 4 MONTHS BEFORE FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178659January 14, 2007
ENGINE AND ENGINE COOLING
CHECK ENGINE CAME ON AT 76,000 MILES. ACCORDING TO DEALER THE EXHAUST VALES BURNT INTO CYLINDER HEAD, #4 CYLINDER WAS AT 25 PSI. ACCORDING TO DEALER THIS HAPPEN BEFORE TO THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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