Honda CR-V Complaints

16,579 consumer complaints on file.

#10173023November 9, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STALLED WITHOUT WARNING. IT WAS MANEUVERED OFF THE ROAD AND RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172504November 2, 2006
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE INDICATOR LIGHT ON THE INSTRUMENT PANEL INDICATES THE REAR HATCH IS OPEN. THE LIGHT BLINKS INTERMITTENTLY EVEN THOUGH THE GLASS HATCH AND THE REAR CARGO DOOR ARE CLOSED. AT TIMES THE FAULTY SENSOR INDICATES THE DOOR IS NOT CLOSED NOT ALLOWING REMOTE DOOR LOCK. MY LOCAL HONDA DEALER HAS REPEATEDLY TRIED (AND FAILED) TO FIX THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172406November 1, 2006
AIR BAGS
DT*: THE CONTACT STATED THE SRS LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE SYSTEM WAS DEFECTIVE AND RECOMMENDED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171955October 27, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING ON THE FREEWAY, MY 2003 HONDA CRV STARTING MAKING A LOUD WHINING NOISE IN THE ENGINE COMPARTMENT AND THEN IT SOUNDED LIKE A METAL PART FELL OFF THE CAR. I IMMEDIATELY PULLED OFF THE ROAD AND FOUND THAT EVERYTHING WAS RUNNING FINE EXCEPT THE AIR CONDITIONER. THERE WAS STILL FREON IN THE SYSTEM, BUT I LATER FOUND OUT THAT THE COMPRESSOR WAS RUINED. OUR CAR ONLY HAD 48,000 MILES WHEN THIS HAPPENED. A REBUILT COMPRESSOR FOR THIS CAR IS NOT AVAILABLE ANYWHERE BECAUSE THE OLD COMPRESSORS ARE NOT REBUILDABLE. THE BILL FOR THIS FAILURE WAS OVER $1,700.00. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171724October 24, 2006
STEERING, SUSPENSION
WE PURCHASED A 2006 HONDA CR-V SE ON JANUARY 12, 2006. OUR MAIN CONCERN IS THAT THE VEHICLE SEVERELY PULLS TO THE RIGHT (PTTR). IF I LET GO OF THE STEERING WHEEL ON THE INTERSTATE, THE VEHICLE WILL CROSS OVER INTO THE ADJACENT LANE IN ABOUT 3-4 SECONDS. THE PULL IS MUCH WORSE ON SECONDARY ROADS THAT HAVE A CROWN. IN ADDITION, THE PTTR IS INCREASED BY EVEN MODERATE ACCELERATION. THIS CONDITION WAS APPARENT THE DAY WE PURCHASED THE VEHICLE, HOWEVER, WE WERE ASSURED THAT AN ALIGNMENT WOULD CORRECT THE PROBLEM. SO FAR, THE VEHICLE HAS BEEN IN FOR REPAIR 3 TIMES. THIS INCLUDED, AN ALIGNMENT, A 5 DAY PERIOD WHERE A HONDA TECHNICAL REPRESENTATIVE WAS CALLED IN TO OVERSEE THE REPAIRS, AND LASTLY A 4 DAY DEALER VISIT WITH REPAIR RECOMMENDATIONS FROM HONDA TECHNICAL. THE FINAL OUTCOME IS THAT HONDA HAS NOT BEEN ABLE TO CORRECT THE PTTR PROBLEM. WE FEEL THAT THE PTTR PROBLEM IS SEVERE AND IT CREATES AN UNSAFE DRIVING SITUATION. SUBSEQUENTLY, WE HAVE FILED A CLAIM WITH THE BBB THAT REQUESTS HONDA TO EITHER REPLACE OR REPURCHASE THE VEHICLE. HONDA HAS DENIED THE REQUEST. AN ARBITRATION HEARING IS PENDING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171301October 19, 2006
ELECTRICAL SYSTEM
WAS DRIVING DOWN THE HIGHWAY ABOUT TWO MONTHS AGO, I WAS SHOCKED OR BOLTED AND SOMETHING WENT THROUGH MY BODY. IT WAS LIKE AN ELECTRICAL SHOCK. ALSO, MY DOOR LOCKS KEEP OPENING AND CLOSING WHILE I AM DRIVING. ITS HAPPENED A COUPLE TIMES AND IT HAS SCARED ME. I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO WITH THE SHOCK I RECEIVED IN THE VEHICLE, AND SOMETHING KEEPS GOING OFF IN MY CAR, IT SOUNDS LIKE A TIMER. I TOOK IT TO HONDA, THEY KNOW NOTHING ABOUT THE SOUND I HEAR AND SINCE ITS NOT A MANUFACTURE WARRANTY, I DID SEND IN THE WARRANTY TO THE RADIO AND I THOUGHT THE RADIO AND THE LOCKS ARE CONNECTED ON MY VEHICLE FOR SECURITY PURPOSES. BEEN HAVING MEDICAL PROBLEMS, DON'T KNOW IF THE SHOCK COULD OF CONTRIBUTED TO IT. I THINK I KEEP GETTING SHOCKED EVERY TIME I DRIVE IT. THE NUMBER OF FAILURES WOULD BE A NUMBER I WOULDN'T KNOW SINCE IT HAPPENS EVERYDAY. *NM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10171339October 19, 2006
ELECTRICAL SYSTEM:WIRING
I HAVE A HONDA CRV 99 AND IT HAS BEEN HAVING THE SAME PROBLEMS/SYMPTOM AS DESCRIBED IN THE RECALL DETAIL. IT STALLS WHEN I STOP AT THE STOP SIGN OR TRAFFIC LIGHT. I HAVE SPENT MONEY TO REPLACE THE MAP SENSOR, IDLE CONTROL VALVE, TEMPERATURE SENSOR, TUNE UP...AND NONE OF THOSE HELP. I CHECKED WITH THE DEALER TO SEE IF MY CAR IS ON THE RECALL LIST AND THEY SAID NO. WHAT CAN I DO? MY CAR'S VIN #: HLRD2844XC012842 ANY HELP FROM YOU WOULD BE VERY MUCH APPRECIATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171378October 19, 2006
ENGINE AND ENGINE COOLING:ENGINE
EVENTS LEADING UP TO FAILURE: ENGINE RUNNING POOR FAILURE: BURNT VALVES, LOST 1 CYLINDER, 2 VALVES CORRECTION: REBUILT HEAD AND DO VALVE ADJUSTMENTS SOONER THAN MAINTENANCE RECORDS REQUIRE AND $1,500 IN REPAIRS PLUS RENTAL CAR COSTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170899October 16, 2006
ELECTRICAL SYSTEM:IGNITION, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
DT*: THE CONTACT STATED SEVERAL TIMES AFTER THE VEHICLE HAD BEEN PARKED, THE STEERING WHEEL AND THE IGNITION LOCKED, PREVENTING THE KEY AND THE STEERING WHEEL FROM BEING TURNED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE CONTACT WAS TOLD THAT THE SITUATION WAS NORMAL AND THE PROBLEM HAPPENS TO ALL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170862October 15, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE A/C COMPRESSOR FAILED AFTER ONLY 3 YEARS OF BUYING IT BRAND NEW FROM THE DEALERSHIP. THERE HAVE BEEN NUMEROUS COMPLAINTS CONCERNING THE SAME EQUIPMENT FAILURE FROM OTHER BUYERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170329October 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
ROUGH IDLE, ENGINE WOULD STUMBLE BUT RECOVER SEVERAL TIMES WHEN IDLING BEFORE FULLY WARMED UP, POOR FUEL MILEAGE. NO MIL (CHECK ENGINE LIGHT), AND NO CODES OR PENDING CODES DETECTED. DEALER TESTED AND STRONGLY RECOMMENDED VALVE ADJUSTMENT. ONLY 63K MILES ON IT AND VALVES WERE NOT NOISY. OWNER'S MANUAL STATES, "ADJUST VALVES AT 105, 000 MILES OR IF NOISY". NEITHER WERE TRUE. I RESEARCHED CR-V MESSAGE BOARDS AND FOUND LOTS OF "1ST GEN." CR-V'S (MAINLY FROM '99 TO '01) WERE HAVING PROBLEM WHEREBY SOME VALVE SEATS WERE RECEDING INTO CYLINDER HEAD CAUSING NEED FOR PREMATURE VALVE ADJUSTMENTS, BURNT EXHAUST VALVES, OR SOME EVEN NEEDING TO REPLACE CYLINDER HEAD. MOST PEOPLE WHO HAD THE MORE SEVERE PROBLEMS ALSO EXPERIENCED MIL LIGHTING UP & CODE INDICATING ENGINE MISFIRE. I CALLED AMERICAN HONDA CORP SEVERAL TIMES. THE 1ST TIME WAS LIKE PULLING TEETH TO GET THEM TO ADMIT THEY KNEW ABOUT THIS ISSUE, AND THE CORRESPONDING TSB (SERVICE BULLETIN) SENT TO DEALERS. THEY FINALLY ADMITTED IT. BUT AFTER REVIEWING MY CASE TWICE, BOTH TIMES THEY REFUSED TO REIMBURSE ME FOR THE VALVE ADJUSTMENT. THEY CLAIMED: 1) DEALERS ARE FRANCHISED & HAVE NOTHING TO DO WITH THEM, 2) IT'S A MACHINE, AND MACHINES NEED ADJUSTING FROM TIME TO TIME, 3) I DIDN'T PURCHASE EXTENDED WARRANTY SO THEY CAN'T HELP ME, 4) MAINTENANCE SCHEDULE IN THE OWNER'S MANUAL IS JUST A GENERAL GUIDELINE, VALVES SHOULD BE ADJUSTED SOONER, AND 5) SHOULD I REQUIRE CYLINDER HEAD REPLACEMENT IN THE FUTURE, THEY MIGHT OFFER ME SOME KIND OF RESTITUTION, BUT NO GUARANTEES. ENGINE RUNS FINE NOW AFTER VALVE ADJUSTMENT, BUT WHO'S TO SAY IN ANOTHER 10 TO 30K IT WON'T NEED IT AGAIN, PERHAPS ONLY TO FIND OUT IT'S TOO FAR OUT OF SPEC & WILL NEED NEW CYL. HEAD! IT'S PRINTED CLEARLY, IN BLACK & WHITE IN OWNER'S MANUAL: "ADJUST VALVES AT 105,000 MILES OR IF NOISY". PERHAPS WE SHOULD START CLASS ACTION SUIT AGAINST HONDA. THEY NEED TO STAND BEHIND THEIR PRODUCT, REDESIGN THE CYL. HEADS AND DO A RECALL! BUYERS BEWARE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170309October 9, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING ON THE INTERSTATE AND STARTING HEARING MY ENGINE MAKE STRANGE GRINDING-LIKE NOISES. AT FIRST I THOUGHT IT WAS A TIRE, BUT IT WOULD COME AND GO SO I KNEW THAT WASN'T IT. I STOPPED A FEW MILES LATER AND WHEN I PULLED IN THE PARKING SPACE AND STOPPED, THE ENGINE MADE AN INCREDIBLY LOUD GRINDING NOISE AND DIED. I TRIED TO RESTART IT AND IT MADE THE SAME LOUD NOISE AND DIED AGAIN. WHEN I TURNED OFF THE A/C, IT STARTED OKAY, BUT THEN TURNING ON THE A/C KILLED IT AGAIN. APPARENTLY, THE A/C COMPRESSOR FAILED, AND CONTAMINATED THE COMPLETE A/C SYSTEM. THE COMPLETE A/C SYSTEM HAD TO BE REPLACED. I WAS LUCKY IN THAT THE HONDA SERVICE MANAGER AT MY DEALERSHIP APPARENTLY REALIZES THAT THERE IS SOMETHING TERRIBLY WRONG WITH THE 2003 CR-V; HE HAD HAD FOUR OTHER 2003 CR-V''S COME IN FOR REPAIR FOR THE EXACT SAME PROBLEM OVER THE COURSE OF ONLY A FEW MONTHS. HE WAS ABLE TO GET HIS DEALERSHIP TO COVER THE COST OF THE PARTS. MY 2003 CR-V WAS BOUGHT FROM A DIFFERENT DEALERSHIP THAN THE ONE WHERE WE HAD THE REPAIRS DONE, SO THERE WAS BASICALLY NOTHING HE COULD DO TO HAVE THEM COVER THE LABOR. WE ENDED UP PAYING $1074.76. I FEEL THAT HONDA SHOULD HAVE COVERED THIS COMPLETELY, AND THE SERVICE MANAGER TOLD ME THE SAME THING. MY HUSBAND AND I HAVE CONTACTED HONDA DIRECTLY AS HE SUGGESTED, BUT WE HAVE NOT RECEIVED ANY TYPE OF RESPONSE. THIS IS OUR SECOND MAJOR ENGINE PROBLEM WITH THIS CAR. THE FIRST ONE WAS WITH THE EMISSIONS SYSTEM (ALSO COST OVER A THOUSAND DOLLARS). BOTH OF THESE PROBLEMS OCCURRED IN OUR NEIGHBOR'S IDENTICAL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170079October 6, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 30 MPH AT A STOP SIGN, THE VEHICLE LURCHED FORWARD FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE LIGHT. AFTERWARDS, THE VEHICLE WAS ABLE TO BE STOPPED BY USING FIRM BRAKE PRESSURE WITHOUT INCIDENT. UPON INSPECTION BY A DEALER, IT WAS DETERMINED THE THROTTLE BODY NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE PROBLEM PERSISTED. THE MANUFACTURER WAS CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169980October 5, 2006
TIRES:SIDEWALL
WE HAD A 2006 HONDA CRV. IN A 2 WEEK PERIOD WE EXPERIENCED 2 REAR WHEEL BLOW OUTS. THE FIRST OCCURRED ON A CITY ROAD AFTER DRIVING ON THE TOLL WAY. IT WAS A SIDEWALL BLOWOUT. THE SECOND OCCURRED ABOUT 2 WEEKS LATER WHILE DRIVING ON THE TOLL WAY. MY WIFE WAS DRIVING WHEN SHE EXPERIENCED A LEFT REAR TIRE BLOW OUT. IT CAUSED THE VEHICLE TO SPIN OUT OF CONTROL, HIT A SEMI, AND ROLL OVER SEVERAL TIMES. MY WIFE SUFFERED SERIOUS INJURIES AND IS STILL UNABLE TO BE OUT OF BED FOR MORE THAN A SHORT TIME. THE CAR WAS A TOTAL LOSS. AS OF THIS TIME, NO RESULTS ARE IN AS TO THE CAUSE OF THE SIDEWALL BLOWOUTS. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10169563September 29, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I WAS DRIVING MY 2004 HONDA CR-V WITH THE AIR CONDITIONER ON, AND I HEARD A POP AND THEN A RATTLE. THEN, MY AIR CONDITIONER STOPPED BLOWING COLD AIR. AS I TESTED THE AIR CONDITIONER, I COULD TELL THAT THE AIR CONDITIONER WAS NOT KICKING IN. I SCHEDULED AN APPOINTMENT WITH HONDA SERVICE, AND THEY TOLD ME THAT THE COMPRESSOR SHAFT WAS BROKEN, AND THAT THE AIR COMPRESSOR, CLUTCH, AND COIL NEEDED TO BE REPLACED. THIS REPAIR WAS VERY COSTLY ($1300) AND IT WAS NOT COVERED UNDER WARRANTY. I WAS VERY DISAPPOINTED THAT MY AIR CONDITIONER WOULD FAIL AFTER ONLY 2 YEARS OF USE. HONDA SERVICE TOLD ME THAT IT LOOKED LIKE NORMAL WEAR AND TEAR. MY COMPLAINT LIES IN THE POSSIBILITY THAT THIS PART WAS DEFECTIVE. IF NOT, THEN THIS INCIDENT COULD HAPPEN AGAIN IN ANOTHER 2 YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169374September 27, 2006
AIR BAGS
I WAS INVOLVED IN A ROLLOVER ACCIDENT IN NOV. OF 2005 AND I WAS DRIVING A HONDA CRV 2001. THE AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT OR AFTER. THE VEHICLE ROLLED SEVERAL TIMES AND THERE WAS OVER 100 FEET OF DEBRIS. WHY DIDN'T THE AIR BAGS DEPLOY? THE CRV WAS A TOTAL LOSS. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10169290September 26, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE NOW TAKEN MY 2003 CRV IN FOR THE THIRD TIME BECAUSE OF VIBRATION IN THE STEERING WHEEL. THE FIRST TIME THEY MACHINED THE ROTORS AND THE SECOND TIME THEY REPLACED THEM. NOW, AFTER ABOUT 15,000 MILES, THEY ARE TELLING ME THEY NEED TO BE REPLACED AGAIN. SOMETHING HAS GOT TO BE WRONG HERE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169315September 26, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE REAR HATCH DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE REAR HATCH DOOR LATCH WAS INOPERATIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168728September 20, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAD A PROBLEM WITH THE AIR-CONDITIONING SYSTEM IN MY 2003 HONDA CR-V. WHEN I TOOK IT TO MY DEALERSHIP, I WAS TOLD THAT THE A/C SYSTEM WAS NOT FUNCTIONING AND THAT METAL SHARDS FROM THE COMPRESSOR HAD TRAVELED THROUGHOUT THE A/C SYSTEM AND CONDEMNED MANY COMPONENTS. THE DEALERSHIP WAS AUTHORIZED REPLACEMENT OF THE A/C COMPONENTS TO BE PAID BY HONDA AND THE LABOR TO BE PAID BY ME. THE DEALERSHIP INFORMED ME THAT THE TOTAL BILL WOULD BE APPROXIMATELY $2500 AND THAT MY PORTION WOULD BE APPROXIMATELY $700. I SPOKE WITH A CSR AND EXPRESSED MY DISSATISFACTION WITH HONDA''S DECISION. I TOLD THE CSR THAT I WANTED FULL REIMBURSEMENT FOR THE A/C PROBLEM BECAUSE THE CAR WAS ONLY 2 YEARS OLD, THIS WAS NOT AN ISOLATED CASE AND HONDA WAS AWARE THAT IT HAD A DEFECTIVE PART(S). THE CSR ENCOURAGED ME TO TAKE HONDA''S DEAL STATING THAT THIS IS THE BEST OFFER THAT I WOULD BE GIVEN AND THAT IF I CONTINUED TO ''PUSH'' MY COMPLAINT THAT HONDA COULD WITHDRAWAL THE OFFER. I EXPLAINED TO HER THAT I WOULD ACCEPT THE OFFER (DESPITE BEING DISSATISFIED) AND THAT ONCE THE CAR WAS FIXED AND THE PARTS PAID FOR BY HONDA, I WOULD EXPRESS MY DISSATISFACTION AGAIN. I TOLD HER THAT I FELT LIKE I COULDN'T REALLY MAKE A VALID COMPLAINT GIVEN THE FACT THAT THE REIMBURSEMENT COULD BE WITHDRAWN. BASICALLY, I FELT THAT HONDA WAS SAYING ''TAKE IT OR LEAVE IT'' THE PARTICULARS DON''T MATTER. NEEDLESS TO SAY, I AM STILL DISSATISFIED WITH HONDA''S POSITION AND I AM ASKING FOR FULL REIMBURSEMENT OF ALL THE WORK DONE IN CONNECTION WITH THE A/C SYSTEM. I DO NOT UNDERSTAND WHY THIS IS NOT A RECALL ITEM. I''M ALSO CONCERNED THAT THERE MAY BE SAFETY RISKS GIVEN THE FACT THAT ''METAL SHARDS TRAVELED THROUGHOUT THE SYSTEM AND CONDEMNED MANY COMPONENTS". I DO KNOW THAT A 2 YEAR OLD CAR THAT HAS BEEN WELL MAINTAINED SHOULD NOT HAVE SUCH A MAJOR PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168786September 20, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
1) AFTER A COLD START, THE DASH GAUGES SWING UP AND DOWN VERY RAPIDLY AND THE DASH LIGHTS BLINK ON AND OFF VERY RAPIDLY ALSO. AFTER 5-10 MINUTES IT STOPS. 2) TOOK THE VEHICLE TO A INDEPENDENT HONDA REPAIR SHOP AND THEY DIAGNOSED THE PROBLEM AS A BAD MUITPLEX CONTROL UNIT. THE REPAIR SHOP CALLED HONDA TECH LINE, THEY ASKED IF THERE WAS A FIRE? I GUESS THERE HAVE BEEN FIRES RELATED TO THIS PROBLEM. 3) PARTS HAVE BEEN ORDERED AND THE REPAIR COST WAS $644. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda CR-V