Honda CR-V Complaints

16,579 consumer complaints on file.

#10190931May 16, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT ATTEMPTED TO START THE VEHICLE AND IT STALLED. SHE DEPRESSED THE ACCELERATOR PEDAL ALL THE WAY DOWN TO THE FLOOR TO RESTART THE VEHICLE. THE VEHICLE RESTARTED AFTER TWO TO THREE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADJUSTED THE HEADS IN THE ENGINE. THE CONTACT STATED THAT SHE WAS NOT NOTIFIED OF THE TECHNICAL SERVICE BULLETIN REGARDING THE ENGINE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 109,000 AND FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190828May 15, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2003 CRV - AIR CONDITIONER STARTED MAKING CLANGING NOISE, THEN SMOKE CAME FROM UNDER HOOD. TURNED OFF AIR, TOOK IT TO THE DEALER. THEY REFERRED TO THE PROBLEM AS THE BLACK DEATH"BECAUSE METAL SHARDS WENT EVERYWHERE AND RUINED THE WHOLE AIR CONDITIONING ASSEMBLY. VEHICLE WAS 200 MILES AWAY FROM THE END OF THE HONDA EXTENDED WARRANTY OF 100,000 MILES. WARRANTY COVERED COMPLETELY NEW AIR CONDITIONING SYSTEM. IF NOT FOR THE WARRANTY, DEALER SAID , THAT THE WHOLE ASSEMBLY ALONE AT THEIR COST WOULD BE $3800, NOT INCLUDING LABOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189854May 5, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP FAILURE, ASKED ON THREE OCCASIONS WHILE IN THE REPAIR SHOP ABOUT A NOISE IN THE ENGINE, IT WAS IGNORED OR I WAS TOLD IT WAS SOMETHING ELSE. MY CAR THEN OVERHEATED NEARLY CAUSING AN ACCIDENT, BECAUSE IT STALLED. I HAD AN EXTENSIVE REPAIR BILL NEARLY $1000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189630May 3, 2007
FUEL SYSTEM, OTHER
WE PURCHASED A HONDA CR-V 2007 AT OURISMAN HONDA IN BETHESDA, MARYLAND, ON DECEMBER 28TH, 2006. ONE OF THE MAIN REASONS WE BOUGHT THIS CAR IS THE MPG ADVERTISED BY HONDA AMERICA, WHICH IS 22/MPG IN THE CITY AND 28/MPG ON THE HIGHWAY (PERFECTLY VISIBLE ON THE BIG STICKER ON THE SIDE WINDOW OF THE CAR). UNFORTUNATELY, THE CAR IS NOT PERFORMING WITHIN THESE NUMBERS, THAT IS THE REASON WHY WE CONTACTED YOU ALREADY AND GOT THIS CASE NUMBER. NOW, AFTER DRIVING THE CAR FOR ALMOST FOUR MONTHS AND OVER 2,500 MILES THE ACTUAL MPG IS STILL MUCH LOWER THAN ADVERTISED. THE OVERALL MPG IS AROUND 17/MPG (WHICH IS NOT EVEN CLOSE TO THE 25/MPG ADVERTISED BY HONDA, IN FACT IT IS AROUND 45% LESS THEN ADVERTISED), THE ACTUAL MPG FOR THE HIGHWAY IS LITTLE OVER 22 MPG (AGAIN NOT EVEN CLOSE TO THE MPG ADVERTISED WHICH IS 28 MPG, IN FACT IT IS 30% LOWER) AND THE ACTUAL MPG IN THE CITY IS AROUND 15 MPG (AGAIN NOT EVEN CLOSE TO THE 22 MPG ADVERTISED, IN FACT IT IS 40% LOWER THEN ADVERTISED). THIS IS A CLEAR CASE OF FALSE ADVERTISING FROM HONDA. WE WENT TO OURISMAN HONDA AND THEY DID SOME CHECKS, WHICH ALL CAME BACK NEGATIVE. THEY DROVE THE CAR ONCE ON THE HIGHWAY TO GET THE MILEAGE FOR THE HIGHWAY, WHICH WAS LITTLE OVER 22 MPG. WE DON'T DISPUTE THE FACT THAT THE MILEAGE ON THE HIGHWAY IS BETTER THEN IN THE CITY, BUT UNFORTUNATELY WE DO LIVE IN THE CITY AND THIS IS OUR MAIN PLACE FOR DRIVING OUR CAR. BUT AS YOU CAN SEE BY LOOKING AT THE NUMBERS, THE CAR IS UNDERPERFORMING IN MPGS THROUGH ALL THE LEVELS OF DRIVING (CITY, HIGHWAY AND OVERALL). THE DEALER ALSO MENTIONED THE 5000 MILES ?BREAK-IN PERIOD, AFTER WHICH WE SHOULD BE ABLE TO SEE THE REAL MPG. TO BEGIN WITH, NOBODY MENTIONED THAT BEFORE WE BOUGHT THE CAR. SECOND, IT IS NOT MENTIONED IN THE OFFICIAL HONDA BROCHURES, WHICH CAME WITH THE CAR. IF WE WOULD HAVE KNOWN ABOUT THIS BREAK IN PERIOD, WE WOULD HAVE NEVER BOUGHT THE CAR IN THE FIRST PLACE. AGAIN, HONDA IS HIDING SOME IMPORTANT FACTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189703May 3, 2007
SEATS:MID/REAR ASSEMBLY
I BOUGHT A HONDA CRV 2007. THE SECOND ROW OF SEATS HAS A SMALL DIVISION THAT CAN LEAN FORWARD. IF A CHILD PUTS HIS ARM BETWEEN ONE OF THE OTHER TWO SEATS AND THE SMALL SECTION AND ANOTHER PERSON RETURNS IT TO IT'S VERTICAL POSITION THE CHILD'S ARM CAN BE INJURED. THAT CAN HAPPEN IF A TODDLER IS SEATING ON HIS CARSEAT IN ONE OF THE SIDE SEATS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188794April 25, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VSA DIAGNOSTIC TROUBLE CODE. VSA LIGHT COMES ON AND OFF AT WILL. SOMETIMES THE VSA LIGHT IS PRECEDED BY A LOUD BANGING NOISE WHEN BRAKING AND TURNING. CAR JERKS AND SCREECHES. VSA LIGHT GOES OFF WHEN RESTARTING CAR. DEALERSHIP WILL ONLY DIAGNOSE AND WORK ON UNDER WARRANTY IF VSA LIGHT IS ON. AFTER PERSISTENT VISITS TO DEALERSHIP, THEY WERE ABLE TO DIAGNOSE AND ORDER A PART EVEN THOUGH VSA LIGHT WAS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188831April 25, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER, UNKNOWN OR OTHER
AIR CONDITIONER WENT OUT AT 36,000 MILES NO WARNING. COST $1500. MY EXTENDED WARRANTY COVERED PART BUT NOT ALL. SHREDDED METAL ALL THROUGH OUT THE AIR CONDITIONER. HAD TO WAIT 7 HOURS FOR A REPAIR AS DEALER 50 MILES AWAY HONDA CRV 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188865April 25, 2007
SEAT BELTS, AIR BAGS:FRONTAL, ELECTRICAL SYSTEM
THE SRS LIGHT CAME ON IN MY 2002 HONDA CRV WHICH HAS ONLY 35000 MILES. I TOOK IT TO THE DEALER WHO INFORMED ME THAT THE SRS MUST HAVE WENT BAD AND IT WOULD COST $700 TO FIX. I ASKED IF THE LIGHT ON COULD BE CAUSED BY THE FRONT PASSENGER SEAT BELT LOCKING UP REGULARLY WHICH TEMPORARILY DOES NOT ALLOW YOU TO GET ENOUGH SEAT BELT TO ACTUALLY REACH THE BUCKLE AND THE DEALER SAID THAT MIGHT BE THE PROBLEM BUT I STILL WOULD NEED TO REPLACE THE WHOLE SRS SYSTEM. I ASKED IF THIS WAS A RECALL AND HE SAID NOT AT THIS TIME. I NOW HAVE CHECKED THE RECALLS AND SEE THAT THE SEAT BELTS AS WELL AS THE AIR BAGS HAVE BEEN RECALLED AND I HAVE NOT BEEN NOTIFIED OF EITHER BY THE DEALER AND I WOULD THINK THIS WOULD BE IMMEDIATELY CORRECTED ESPECIALLY SINCE THE SRS LIGHT CAME ON WHICH IS DIRECTLY RELATED TO BOTH OF THESE SAFETY DEVICES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188355April 19, 2007
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 15 MPH, WITHOUT WARNING, THE FRONT AXLE OF HER VEHICLE BROKE. HONDA ADVISED THE CONTACT THAT SHE WOULD HAVE TO PAY $6,000 FOR THE DAMAGE SINCE THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 43,197 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188203April 18, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE DRIVING IN WARM AND VERY WET WEATHER I HEARD A LOUD POP AND THE AIR CONDITIONER ON THE 2004 CR-V STOPPED BLOWING COLD AIR. IN ORDER TO SEE THROUGH THE FOGGED WINDOWS WE HAD TO RUN THE WIDOW DEFOGGER ON HIGH, BLOWING HOT AIR FOR THE REMAINING 3 HOURS OF OUR ROAD TRIP. WE WERE MISERABLE, TO SAY THE LEAST. UPON RETURNING TO HOUSTON I TOOK THE CAR TO A MECHANIC ,WHO ELEVATED IT AND SHOWED ME THE AIR COMPRESSOR. THE HOUSING OF THE COMPRESSOR IS SHATTERED. IT LOOKS LIKE A HARD-BOILED EGG SHELL AFTER BEING CRACKED. THIS IS A FAULTY PART, WHICH I'M TOLD WILL COST $700 FOR JUST THE COMPRESSOR. THE MECHANIC TOLD ME THAT WHEN HE CONTACTED A DEALER, THE SERVICE MANAGER TOLD HIM THEY HAD SOLD 5 FROM THAT DEALER ALONE THAT MONTH! IN OCTOBER! THE CAR WAS ONLY 2 YEARS OLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188052April 16, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 HONDA CR-V. WHILE DRIVING 55 MPH THE VEHICLE AUTOMATICALLY ACCELERATED TO APPROXIMATELY 80 MPH. THE CONTACT WAS ABLE TO DECREASE IN SPEED BY DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT THERE WAS A DEFECT WITH THE THROTTLE CAP AND MADE THE REPAIR. NO OTHER FAILURES HAVE OCCURRED SINCE THE REPAIR WAS PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 75,000. *AK THE CONSUMER STATED WHEN BRINGING THE VEHICLE IN FOR SCHEDULED MAINTENANCE THE RECALL WAS PERFORMED FOR ISSUES WITH THE CRUISE CONTROL. THE CONSUMER STATED WHILE REPORTING TO THE DEALER IN 2005 THAT THE VEHICLE WOULD SUDDENLY ACCELERATE BUT UPON BRAKING THE ISSUE WOULD RESOLVE AND COULD NOT BE DUPLICATED BY THE DEALER. ON THE 2ND INCIDENT IS WHERE THE VEHICLE ACCELERATED TO 80 MPH BY FLOORING THE BRAKE THE CONSUMER WAS ABLE TO GET THE VEHICLE TO DECELERATE BUT THE VEHICLE WOULD NOT STOP EVENTUALLY STOPPING THE VEHICLE BY PUTTING IT INTO PARK. THE DEALER STATED THE THROTTLE PLATE WAS STICKING. UPDATED 08/03/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187643April 12, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE SRS LIGHT CAME ON , INDICATING THAT THE RESTRAINT SYSTEM FAILED. A SAFETY CONCERN FOR US. HONDA REPLACED A CONNECTOR IN THE STEERING WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187646April 12, 2007
ELECTRICAL SYSTEM:HORN
THE HORN FAILED. A SAFETY CONCERN FOR US. HONDA REPLACED A CONNECTOR IN THE STEERING WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187648April 12, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL SYSTEM FAILED. A SAFETY CONCERN FOR US. HONDA REPLACED A CONNECTOR IN THE STEERING WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187653April 12, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
AIR CONDITIONER COMPRESSOR FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. REPLACED BY HONDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187656April 12, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER SYSTEM FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. ALSO, DEFROSTER NOT WORKING PROPERLY. REPLACED BY HONDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187651April 12, 2007
SEATS:FRONT ASSEMBLY:RECLINER
THE DRIVER'S SIDE SEAT BRACKET FAILED AND WOULD ALLOW MOVEMENT AS YOU DROVE. A SAFETY CONCERN FOR US. A $314.07 BRACKET WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187696April 12, 2007
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT FAILS TO RETRACT APP 25 % OF THE TIME 2006 HONDA CRV 2 WHEEL DRIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187691April 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*- THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD INTERMITTENTLY STICK. THE VEHICLE WAS INVOLVED IN RECALL 03V422000. THE VEHICLE WAS INSPECTED BY A HONDA DEALER AS APART OF THE RECALL, AND THEY DID NOT FIND A PROBLEM, THEREFORE, NOTHING WAS REPAIRED. THE IGNITION SWITCH RECENTLY BECAME STUCK, AND THE VEHICLE WAS TOWED TO A HONDA DEALER. THE IGNITION SWITCH AND ASSEMBLY WERE REPLACED. THE CONTACT STATED THAT THE FAILURE WOULD NOT BE COVERED UNDER THE PREVIOUS RECALL. THE FAILURE MILEAGE WAS 57,000, AND THE CURRENT MILEAGE WAS 57,498. *AK THE CONSUMER STATES THAT WHEN HE CAME TO PICK UP THE VEHICLE AT THE DEALERSHIP THAT THERE WERE WAS FOOD LEFT IN THE CAR AND EVIDENCE OF BLOOD ALL OVER THE PLACE. THE CONSUMER TOOK PICTURES AND FILED A POLICE REPORT JUST IN CASE SOMETHING HAPPENED IN THE CAR. THE CONSUMER HAS PROVIDED A COPY OF THE POLICE REPORT. THE CONSUMER WAS INFORMED THAT THE MECHANIC WAS CUT ON THE DASHBOARD THAT IS WHY THE BLOOD WAS LOCATED IN THE CAR. THE CONSUMER WANTS TO BE REIMBURSED FOR ALL SERVICES PERFORMED ON THE CAR. UPDATED 05/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187615April 11, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 65 MPH ON THE HIGHWAY THE HOOD FLEW UP AND HIT THE WINDSHIELD. I WAS IN THE RIGHT LANE SO I WAS ABLE TO SAFELY PULL OVER. I HAD TO GET OUT OF THE CAR, PRY THE HOOD DOWN, AND ATTEMPT TO SECURE IT TO DRIVE TO A BODY SHOP. LUCKILY , THE WINDSHIELD WAS NOT DAMAGED, BUT THE HOOD WAS DESTROYED, AND THE ROOF JUST ABOVE THE WINDSHIELD ,WAS SEVERELY DENTED. THE ORIGINAL ESTIMATE WAS AROUND $1700. THE LATCH WAS DAMAGED, AND APPARENTLY THERE WAS NO WAY TO DETERMINE IF THE LATCH WAS DAMAGED PRIOR OR AFTER THE INCIDENT. EARLIER THAT DAY THE HOOD HAD BEEN OPENED AND CLOSED, BUT I HAD DOUBLE CHECKED THAT IT WAS PROPERLY CLOSED. IT WAS NEARLY UNBELIEVABLE THAT I AVOIDED A CRASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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