Honda CR-V Complaints

16,579 consumer complaints on file.

#11628493December 3, 2024
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact scheduled an appointment for recall repair; however, after the contact arrived to the scheduled appointment, the contact was informed that the parts were unavailable and on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628248December 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. Additionally, the vehicle shuddered and lost motive power. The vehicle was towed to the dealer where it was diagnosed with a failed low pressure fuel pump and a failed high pressure fuel pump. The contact was informed that the low-pressure fuel pump and high-pressure fuel pump needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the contact was informed that the high-pressure fuel pump was not covered under the recall. The contact was informed that the vehicle was not drivable without the replacement of the high-pressure fuel pump. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628368December 2, 2024
ENGINE, VEHICLE SPEED CONTROL
I was on the highway going approximately 65mph for 10 minutes when my engine light turned on and began blinking. Immediately when it turned on I lost the ability to accelerate and had to go across 3 lanes of extremely busy and fast traffic to pull over onto the shoulder. Once I was on the shoulder, I shut my car off for 2 minutes and restarted it and the car worked as normal again. The initial incident occurred on October 4th, 2024, and it has happened again on November 29th, 2024. I do have an image of the engine light on that was taken on October 4th if that would be helpful at all. I've looked online to find out that other Honda CR-V Hybrid owners have had this issue with no fix provided from Honda at all. Their advice is to leave the car running and get it towed to a Honda dealership immediately, which can be extremely expensive depending on your distance to a dealership and sometimes not feasible if I'm on my way to my job and cannot call out "sick". I feel as though this is irresponsible of the dealership to put the onus on consumers, and is clearly a recall waiting to happen that they just haven't admitted to yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628381December 2, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
Drove car for about 10 minutes, parked car while the engine was still running (approx 5 minutes) then began driving on 25 mph roadway with light traffic (4 lane road). After driving for a couple of minutes, I could no longer accelerate to maintain the speed, all the warning lights came on the instrument panel (see attached pictures for some of the alert messages), and a message came on the dash that said something along the lines that get off the roadway immediately but safely. Upon finding a parking lot about 0.5 mile away, it was very difficult to slow down as brake pedal felt hard- I had to slam on the brakes for it to begin coasting to a stop. Once parked, I turned off the car. When turning on the car again, all the warning lights came on and warning messages started to cycle through on the dash. My safety and the safety of others were greatly affected as I could not stop the vehicle adequately. When towed to the Honda dealership, the dealership was unable to reproduce the symptoms. The Honda Dealership said they would not diagnose the vehicle since it was modified by a QAP mobility equipment dealer. When towed to the mobility dealer, who installed adaptive equipment, they too were unable to reproduce the symptoms. The vehicle was inspected but no issues found with adaptive equipment. See attached invoices and photos of the warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628374December 2, 2024
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628307December 2, 2024
STEERING, FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628302December 2, 2024
FUEL SYSTEM, GASOLINE, STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628293December 2, 2024
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628266December 2, 2024
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628221December 2, 2024
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628057November 30, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Honda CRV 2018.all warning lights on dashboard .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628091November 30, 2024
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
This is a complaint about the unresolved recall that I have been put on a waitlist for many months now. The Dealership said that Honda will mail me when the parts will be ready for repaired, but it’s been many months since the NHTSA saying the remedy is available. My appointment with the dealership had been canceled the last minute by my dealership after a promise of a mailing notice, but time has flew long enough. I am afraid for my safety on the road as my new vehicle is completely within the range of damage for the unresolved remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628093November 30, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
What component or system failed or malfunctioned, and is it available for inspection upon request? Available for inspection. The automatic braking is malfunctioning, we turned off the crash detention breaking as the CR-V would suddenly break without notice. Despite this being turned off, the vehicle will still break. It often happens when driving any speed over 25 mph. No vehicles in front or the side and the vehicle will simply break. No warning lights will appear (unlike with the crash detection turned on). It comes in suddenly and goes away suddenly. How was your safety or the safety of others put at risk? Mostly the risk of being rear ended. Fortunately no one has been immediately behind us. If there was, we would be in many accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it cannot be reproduced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, we are taking it in to have it looked at again for this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights, messages, or other symptoms. It only happens (so far) when the vehicle is on cruise control. It will I just break for no reason. The normal dinging sound you hear when it trying to prevent a crash also doesn’t appear or sound. It just breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627953November 29, 2024
FUEL SYSTEM, GASOLINE, STEERING
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627993November 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving 65 MPH with her pregnant daughter inside the vehicle, the vehicle jerked 3 times causing the vehicle to abruptly decelerate to 5 MPH. The contact stated that the emergency automatic braking, ABS, another braking system, traction control, tire pressure, steering wheel, an unknown warning light, the check engine, and two other unknown lights had illuminated. Upon attempting to depress the accelerator pedal, the vehicle revved aggressively; however, the speed failed to exceed 5 MPH. The contact was able to safely pull into a parking lot, where the vehicle was parked and restarted. Upon restarting the vehicle there was an abnormally long buffer until the vehicle started. Several unknown warning lights were displayed on the instrument panel and remained illuminated. The contact turned on the hazard lights, and drove to the residence; however, the vehicle almost stalled. The contact stated that the neighbor diagnosed the vehicle and found that there were two recalls related to the DTC codes displayed. The contact related the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was towed to a local dealer where the vehicle was diagnosed for a second time confirming the original diagnosis. The contact was advised that the fuel pump that caused the failure was the high-pressure fuel pump, and the dealer would not be able to cover the costs as the recall NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE) did not include the repairs for the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627921November 29, 2024
STEERING
Dealer Coggin Honda in Orlando, Florida unable to repair recall 24V-744. Honda has not provided the dealer the parts necessary to perform the repair. No timeline provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628006November 29, 2024
UNKNOWN OR OTHER
Vehicle’s wireless and cable CarPlay functions skip/lag, and then cause the infotainment system to shut down and restart several times during each drive. Vehicle was taken to dealership (where dealer was unable to replicate). Service department performed a hard reset of the head unit, problem was resolved for 3 days before problem began again and has not been resolved after several system resets. Problem persists with different phones, as well as in a personal friend’s 2025 Pilot Trailsport. The problem happens multiple times during freeway trips.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627665November 27, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact stated while driving and making a right or left turn, the steering wheel was momentarily stiff. The local dealer was notified of the failure, but no assistance was offered. The vehicle was not diagnosed or repaired. The contact recently received notification of NHTSA Campaign Number: 24V744000 (Steering); and related the failure with the recall. The manufacturer was not contacted. The failure mileage was 3,500. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627685November 27, 2024
STEERING, LANE DEPARTURE: WARNING
Steering requiered red light in the dashboard and a lane departure warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627709November 27, 2024
FUEL/PROPULSION SYSTEM, ENGINE
The fuel pump failed while I was driving on the highway. My car entirely and suddenly stopped working while I was driving in an extremely busy highway almost causing me to get into an accident. There was a recall issued for my year and type of vehicle but my vin number was not listed and I was not notified or contacted of the potential danger. I spoke with Honda and they told me my vehicle vin was not under the recall. I had lights flash in my dashboard almost immediately before my gas just stopped working and I had to almost coast to the side of the road. Terrifying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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