Honda CR-V Complaints

16,579 consumer complaints on file.

#11628894December 4, 2024
FUEL/PROPULSION SYSTEM
The vehicle stalls when driving and breaks suddenly. The dealership said that there was a problem with the fuel pump similar to other recalls but this vin is not included in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628883December 4, 2024
STEERING
Steering needs excessive correction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628782December 4, 2024
FUEL/PROPULSION SYSTEM, STEERING
Manufacturer refuses to fix open recalls via its dealer network. I have been calling my local Honda dealer, Wolfchase Honda in Bartlett, TN (ZIP: 38133) for almost two months asking them to fix my vehicle. They tell me they do not have the parts for either the steering gearbox recall (NHTSA recall number: 24V-744) or the fuel pump recall (NHTSA recall number: 24V-763) and to call back. When I call back they tell me then tell me they have given all the parts to other customers, despite having promised me a call back and my having called repeatedly to schedule service over the past two months. I recently spoke with American Honda and they confirmed that limited part availability is NOT mentioned in their recall bulletins, i.e., that part availability should not be an issue. The potentially faulty steering and propulsion system endanger myself and my two year old son every day as I take him to day care and the systems are at risk of failing and causing a crash. American Honda appears interested in resolving the recall, but Wolfchase Honda, their local dealer in Bartlett, TN, refuses to provide required recall service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628777December 4, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628769December 4, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I have experienced several instances where the car accelerates for a few seconds even after l let go the accelerator pedal. I will select the most recent date as I experience this almost once everyday
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628488December 3, 2024
VISIBILITY/WIPER
Drivers side outside side mirror spontaneously cracked from top to bottom while parked in the cold weather. There was no impact or other damage to cause such a crack. It makes is difficult to see to change lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628516December 3, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628522December 3, 2024
FUEL/PROPULSION SYSTEM
American Honda sent me a letter notifying of recall for fuel pump issue in February of 2024 and a followup letter in May 2024. I called you on September 27, 2024 and was told to call American Honda. I called them that day and was told parts would probably be available in late October or early November. I called them again today and they transferred my call to a local Honda dealership (Penske on 96th St in Indianapolis). The dealer indicated they had trouble getting parts from Honda and to call back in a month. This issue has been know for nearly a year and Honda has done nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628530December 3, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the road and passing through an intersection, my car suddenly applied the brakes automatically, attempting to stop the vehicle. During this time, there were no obstacles in front of the car, and I did not step on the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628571December 3, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628594December 3, 2024
FUEL/PROPULSION SYSTEM
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628599December 3, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628634December 3, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628656December 3, 2024
FUEL/PROPULSION SYSTEM
There is a Fuel pump recall in my 2018 Honda CRV , i call yesterday to dealer where i bought car from, i talk to the person in part department and he told me they have new fuel pump to replace he transfer me to service department to set up appointment and i did, when i went there today they told me we have part but not the tool to replace your fuel pump, which i believe is total [XXX] and gross discrimination by dealer, i mean million of dollar dealership don't have part to replace recall item. i urge NHTSA to take strong action against Honda Automobile and the dealer, there may be million other like me. Dealer name Honda Universe 1085 Ocean Ave Lakewood NJ 08701 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628685December 3, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My wife was driving the Honda CRV (61k miles, 2019) through a parking lot when suddenly all kinds of buzzers and warning lights came on. There was no warning anything was wrong before this. All of the Driver Assist features read failures, none of the gauges worked, all of the dash was lit up like a Christmas Tree. Sufficed to say this freaked my wife out. She was in a parking lot, she's very anxious and this nearly caused an accident in the lot. There was no visible loss of power, but if we were on the freeway? Terrible accident! We've heard of other people having the same issue from CRV forums. Anyway, we took it to two different places to get the codes checked, and the codes were p0172 (fuel system too rich) and u0401-68 (ecm failure). We then went to a mechanics shop who diagnosed the problem but said they couldn't touch anything until the ECM was fixed by a dealer. We went to Honda West in Las Vegas, NV (W Sahara location), but they said there was no issue with the ECM. In fact, they said that "it's normal for everything to shut off like that when one system goes wrong or bad." Well, the problem is my wife suffers from occasional anxiety and panic attacks, but can drive normally. We've had a check engine light come on before and we've handled it. But the whole dash lighting up for 1 or 2 issues? A potential loss of power, skid control, driver assist features, all out the window because of two codes? By the way, the dealer said nothing was wrong with the ECM. Then why did a code populate for it? This needs to be fixed. The fact that I'm out $200 for a diagnostic fee, to be told that the issue is the fuel injectors (lines up with p0172 code) is fine, but why is everything lighting up like that? It's dangerous, and it's also a KNOWN issue. They need to recall their fuel injectors on their CRVs. I only found out AFTER I BOUGHT ONE. The ECM also CLEARLY needs to be fixed. Now, again, they're making money from misery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628677December 3, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle has under 5000 miles. On 4 separate drives, the warning light came on for the COLLISION MITIGATION BRAKING SYSTEM. The warning message told me to go to the dealer. The second time it came on the car made a false brake (there was no car in front of me) I have taken it to the dealer twice and left it with them. The first time they could not find anything wrong and told me to come back if it happened again. The second time they said my sensors may have been dirty and that's why they came on. The third and fourth time my sensors are clean and the message still appeared. I am worried that The automatic braking system can cause an accident by breaking when it shouldn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628621December 3, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628559December 3, 2024
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact's partner owns a 2022 Honda CR-V. The contact stated while driving approximately 70 MPH, the “BRAKE” warning light illuminated, and the vehicle almost stopped on the roadway. The contact stated the vehicle started moving forward again but nearly caused a crash. The contact stated that the failure had occurred intermittently while driving at various speeds. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 61,615.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628539December 3, 2024
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2025 Honda CR-V. The contact stated while driving 30 MPH, the contact slammed on the brakes to make an emergency stop. The vehicle stopped, but the engine revved to 500-800 RPMS. The contact stated that upon releasing the brake pedal, the vehicle lurched forward, and the RPMs were significantly higher than normal. The contact depressed the brake pedal, and the contact released the brake pedal again; however, the failure recurred. The contact stated that upon turning off and restarting the vehicle, the failure persisted. The contact pulled into a parking lot and turned off the vehicle for an hour. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628501December 3, 2024
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
I leased a 2024 CR-V Sport Hybrid in April 2024. And in early October I backed out of a parking spot. When I applied the brakes there was no response and I back into a parked car. No damage was done to it but I had an estimate of $2000.00 to mine since it was on the hatch back door. I didn't report it because I thought it was my fault. But on Friday Nov. 29, 2024 as I was parallel parking I reversed into the spot and straighten out my vehicle. I put it into gear and started moving forward about six feet slowly. When I went to apply the brakes nothing happened again and I hit my wife’s car in front of me. The CR-V Owners Club has reported a similar incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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