GMC Terrain Complaints

3,167 consumer complaints on file.

#10776497September 24, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
OKAYTHE TRUCK FIRST STARTED WITH THE CAR ALARM GOING OFF AT ANYTIME. WE WENT TO THE DEALERSHIP AND SAID NOTHING WAS WRONG. WE TOOK IT HOME AND NOTHING. THEN THE EVERYTHING IN THE FRONT BOARD (RADIO SCREEN, DASHBOARD) WAS STAYING ON WHEN NO ONE WAS IN THE CAR AN OFF WHEN SOMEONE DRIVES IT. WE TOOK IT BACK TO THE DEALERSHIP AND AND SAID SOMETHING ABOUT THE A TIMER. WE BOUGHT WARRANTY AND IT DIDN'T COVER IT. OKAY, I ASK IF IT WOULD BE A PROBLEM TO WAIT 2 WEEKS FOR I CAN HAVE MONEY TO FIX IT LATER AND THEY SAID YEAH. A COUPLE OF DAYS AFTER. A FAMILY MEMBER DRIVES THE CAR ON THE FREEWAY AND THE CAR JUST SHUTS DOWN ON HER. WE TOOK IT BACK TO THE DEALERSHIP AND NOW THEY ARE SAYING IT'S THE CAMSHAFT. THE WARRANTY DOESN'T COVER THAT EITHER. STILL BEING PATIENT, I DECLINED SERVICE BECAUSE I HAD NOT ENOUGH MONEY FOR THE FIX AND FIND ODD THAT IS A DIFFERENT PROBLEM. COUPLE DAYS AFTER, THE CAR WON'T TURN ON. IT WOULD ONLY TURN ON WHEN IT FEELS LIKE IT. LONG STORY SHORT. TOOK IT BACK TO THE DEALERSHIP AND NOW THEY ARE SAY IS THE BATTERING. GOT INTO AN ARGUMENTS TALK TO EVERY SUPERVISOR BECAUSE THEY DON'T KNOW WHATS THE PROBLEM BUT WHATEVER IT IS IS NOT COVERED BY THE WARRANTY. WAS ABLE TO GET GM TO PAY SOMETHING FOR REPAIRS AND PAID ONLY DEDUCTIBLE. CAR IS FIX FROM EVERYTHING. OKAY WEEK, LATER THE CAR IS REPEATING THE STEPS. TOOK THE CAR IMMEDIATELY TO THE DEALERSHIP AND THEY ARE SAYING THERE'S NOTHING WRONG. I'M GETTING FRUSTRATED NOW, THEY ARE NOT CHECKING THE CAR AND IT GETS WORSE WHEN I BRING IT BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767506September 22, 2015
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
IN THE EARLY MORNING OF 9-5-15 MY DAUGHTER BEGAN DRIVING HOME FROM PITTSBURGH TO DE. SHE SWERVED TO AVOID AN ANIMAL ON THE PA TURNPIKE, HIT THE JERSEY WALL ON THE RIGHT, ROLLED OVER COMPLETELY TWICE TO THE LEFT, LANDING UPRIGHT IN THE MEDIAN. LUCKILY THE SEAT BELT SAVED HER AND SHE HAD ONLY MINOR INJURIES. HOWEVER THE SIDE AIR BAGS DID NOT DEPLOY. IN FACT ONSTAR CALLED 911 BECAUSE THEIR MONITORING EQUIPMENT SHOWED THAT THE AIR BAGS HAD DEPLOYED, BUT THEY DID NOT. THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE IS NO RECALL ON THIS VEHICLE FOR AIRBAG PROBLEM THOUGH I'VE HEARD THAT THERE SHOULD BE SO I WANTED TO REPORT THIS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10766422September 21, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. UPON STARTING AND DRIVING THE VEHICLE, THE SPEEDOMETER FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,115. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763755September 14, 2015
ELECTRICAL SYSTEM
RADIO STOPPED FUNCTIONING ON AUGUST 26TH. THERE WAS NO VOLUME, I COULD NOT CHANGE THE STATIONS BY STEERING WHEEL OR TOUCH. THE BLUETOOTH WOULD NOT WORK. THE DASH LIGHTS WOULD NOT TURN OFF AND REMAINED ON THE ENTIRE EVENING. I CALLED GMC SUPPORT AND THEY SAID TO UNPLUG THE BATTERY, BUT I DID NOT DO SO AS I DIDNT WANT TO MESS ANYTHING UP. I TOOK THE CAR IN TO THE DEALERSHIP THE FOLLOWING DAY. I WAS TOLD THEY SEE THIS ISSUE OFTEN AND BY UNPLUGGING AND RESETTING THE BATTERY, IT WILL FIX THE ISSUE. PROBLEM RESOLVED. RADIO STOPPED FUNCTIONING AGAIN ON SEPTEMBER 2ND. SAME ISSUES AS ABOVE. TOOK THE CAR IN AND WAS TOLD THIS TIME THAT IT HAS SOMETHING TO DO WITH ONSTAR AND THEY ARE WORKING ON A FIX. UNTIL THEY HAVE A PERMANENT SOLUTION, I WAS TOLD IF THE ISSUE HAPPENS AGAIN TO PRESS THE WHITE BUTTON ON MY REARVIEW MIRROR. PROBLEM RESOLVED. RADIO STOPPED FUNCTIONING AGAIN ON SEPTEMBER 3RD. PRESSED THE WHITE BUTTON ON THE REARVIEW MIRROR FOR OVER 20 MINUTES BEFORE THE RADIO STARTING FUNCTIONING PROPERLY AGAIN. PROBLEM RESOLVED. I CALLED GMC TO FILE A COMPLAINT ON SEPTEMBER 12 BECAUSE THE DEALERSHIP GENERAL MANAGER HAD NOT RESPONDED TO ME. GMC CALLED THE DEALERSHIP AND CONFIRMED THE ISSUE WAS INDEED RELATED TO THE ONSTAR COMPONENT AND THAT THERE IS NO FIX. GMC SAID THAT IT WAS PROBABLY NOT SAFE TO DRIVE THE VEHICLE IF THE DASH LIGHTS STAYING ON ARE DRAINING THE BATTERY. THEY WENT AS FAR AS SAYING THEY COULD GET ME A LOANER CAR UNTIL MY ISSUE IS FIXED, BUT THERE IS NO ETA. WITH GMC SAYING IT'S NOT SAFE TO DRIVE WITH THAT ISSUE, I'M NOW NOT SURE WHAT TO DO WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763120September 11, 2015
ENGINE, POWER TRAIN
WHILE DRIVING BACK FROM WORK, IN A 2010 2.4L GMC TERRAIN PURCHASED AT STAR BUICK GMC, THE CAR WAS MAKING A HORRIBLE RATTLING NOISE, WHICH HAS OCCURRED SEVERAL TIMES. STOPPING AT A RED LIGHT CAUSED THE ENTIRE CAR TO SHUT DOWN. IT WOULD NOT TURN OVER AND I WAS IN THE MIDDLE OF RUSH-HOUR TRAFFIC WITH A CAR THAT WOULDN'T RESPOND. SEVERAL TIMES OVER THE YEARS I HAVE TAKEN MY CAR TO THE JOYCEKOONS GMC DEALERSHIP FOR REQUIRED MAINTENANCE AND SERVICE, BECAUSE THE TIMING CHAIN WAS DAMAGED, AND THE CAR APPEARS TO BE LOSING SIGNIFICANT AMOUNTS OF OIL BETWEEN OIL CHANGES. THIS TIME WHEN HAVING THE VEHICLE TOWED TO THE DEALERSHIP I'M TOLD THAT THE ENTIRE ENGINE NEEDS REPLACEMENT BECAUSE METAL HAS GOTTEN INSIDE, AND CONVENIENTLY I'M 3 MONTHS OUTSIDE OF MY POWERTRAIN WARRANTY. THIS SORT OF ISSUE PUTS LIVES AT RISK (ENGINE FAILURE IN TRAFFIC) AND I WOULD LIKE THE GOVT. TO INVESTIGATE SO THAT OTHERS DO NOT SUFFER FROM THIS PROBLEM IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763161September 11, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION BEGAN TO HESITATE AND JERKED. IN ADDITION, THE TRANSMISSION SLIPPED GEARS INTERMITTENTLY WITH A RAPID LOSS OF ENGINE OIL. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE TRANSMISSION FLUID WAS FLUSHED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763011September 10, 2015
FUEL/PROPULSION SYSTEM
UPON ENTERING GARAGE,SMELLED ODOR OF GAS BY CAR...LOOKED UNDERNEATH,,SMALL PUDDLE OF FUEL,,CLOSER EXAMINATION FOUND PINHOLE IN RUST PATCH ON FUEL LINE..OTHER RUST AREAS NOTICED,BUT THIS WAS ONLY LEAK.CORROSION IS TO BE EXPECTED.BUT NOT TO THE POINT OF FAILURE AFTER ONLY 4 AND ONE HALF YEARS..CAR WAS BOUGHT NEW AND WELL MAINTAINED ,ALSO ALWAYS GARAGE KEPT.BEING OUT OF WARRANTY (OF COURSE!), I HAD TO NEGOITIATE WITH THE DEALER FOR A DECENT COST OF THE REPAIR..I BELIEVE INFERIOR QUALITY IS TO BLAME AND BELIEVE THIS CAN AND WILL HAPPEN TO OTHERS,HOPEFULLY WITHOUT SERIOUS CONSEQUENCES...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762702September 9, 2015
ENGINE
THIS HAPPENS EVERY TIME I DRIVE. IT IS LIKE MY CAR IS NOT GETTING ENOUGH FUEL. IT WILL STALL WHEN WE ARE DRIVING SLOW AND IF I AM ON A HILL IT WILL COMPLETELY LOOSE POWER. WHEN I LOOSE POWER THE ENGINE IS STILL RUNNING BUT I CAN'T PUT IT IN GEAR. I THE. HAVE TO SHUT MY CAR OFF START IT AGAIN AND PUT IT IN NEUTRAL TO GET OFF THE HILL. I AM AFRAID THAT I WILL LOOSE POWER OR STALL ON THE HIGHWAY AND I WILL GET IN AN ACCIDENT. MY WARRANTY RAN OUT LESS THAN 2 MONTHS AGO AND I HAVE BEEN TALKING TO THE DEALERSHIP FOR ALMOST THREE MONTHS. THEY KEPT SAYING NOTHING WAS WRONG NOW THEY ARE SAYING I HAVE ALL THESE ENGINE PROBLEMS BUT NOW IT'S OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762505September 9, 2015
POWER TRAIN
WE WERE ALMOST REAR END WHEN TRAVELLING DOWN THE HIGHWAY THE CAR JUST STOPS MOVING WITH ENGINE RUNNING. THE DRIVER WHO ALMOST HIT US AND OTHER DRIVERS GOT OUT TO ASSIST US IN GETTING MY CAR OFF THE HIGHWAY. WE TRAVEL ALOT IN THIS CAR WHAT IF WE WERE ON INTERSTATE WE WOULD PROBABLY BEEN KILLED. THANK GOD THAT DID NOT HAPPEN. THE DEALER HAD THE CAR OVER A WEEK TRYING TO FIND THE PROBLEM FIRST THEY SAID IT WAS A CRANK SHAFT SENSOR NOW THEY ARE SAYING IT'S THE PLATES IN THE TRANSMISSION. THE COST BETWEEN $3150 AND $4000. WE CAN'T AFFORD THAT WITH ONLY 5 PAYMENTS LEFT ON A CAR WE PURCHASED NEW KEPT UP WITH ALL THE SERVICES INCLUDING A TRANSMISSION SERVICE THE DEALER SAID WE NEEDED TO COVER ANY FUTURE PROBLEMS WE MAY INCUR. WHY IN THE WORLD WOULD A TRANSMISSION GO OUT AT 87,000 MILES. I JUST WANT THE GOVERNING AUTHORITY TO LOOK INTO THIS PROBLEM TO SAVE SOMEONE LIFE. THERE WAS NO WARNING BEFORE THIS HAPPENED TO US. I THINK GMC SHOULD BE ORDER TO ISSUE SOME TYPE OF RECALL. I'M STILL WAITING FOR A CALL FROM GMC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762364September 8, 2015
POWER TRAIN
WE WERE TRAVELING WEST ON HIGHWAY 78 AT A SPEED ABOUT 45 OR JUST A LITTLE OVER SPEED LIMIT WHEN ALL OF A SUDDEN THE CAR STOPS IN MID TRAFFIC WE ALMOST GOT REAR ENDED. PASSENGER FROM OTHER VEHICLES DECIDED TO GET OUT AND HELP US PUSH IT OFF THE HIGHWAY THANK GOD WAS NO INJURIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760923September 2, 2015
POWER TRAIN
PROBLEM WITH GMC PRODUCTS I PURCHASED A BRAND NEW 2010 GMC TERRAIN FROM STAR GMC . SINCE 2013 I'VE HAVING PROBLEMS WITH THE STBILITRAK LIGHT COMES, CAR WILL NOT MOVE AND THE ENGINE IS RUNNING BUT NOT POWER. THIS HAS HAPPENED TO ME THREE TIMES SINCE I HAVE HAD THIS CAR. ONE TIME THE DEALER TOLD ME IT WAS BECAUSE THE GAS CAP WAS NOT TIGHT. THAT IS THE ERROR CODE THEY GOT, WHICH IS NOT TRUE, I ALWAYS TIGHTEN TILL I HEAR IT CLICK.3 TIMES SINCE I HAVE HAD THE AUTOMOBILE, THE STABILTRAK LIGHT WOULD COME ON, THE ENGINE WAS RUNNING, BUT NO POWER, THE CAR WOULD NOT MOVE. NOW THE LAST TIME I BROUGHT IT IN FOR THIS PROBLEM, SERVICE TELLS ME THEY FOUND AN ELECTRONIC LINK SWITCH WHICH WAS NO GOOD AND THEY REPLACED IT,MEAN TIME I GO ON GOOGLE AND FIND THERE ARE MANY SAME SUCH PROBLEMS OUT THERE, AND THE DEALERS DO NOT KNOW HOW TO DEAL WITH THIS PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AD SHOULD BE INVESTIGATED RIGHT AWAY BEFORE SOMEONE GETS KILLED. I'M STILL NOT SURE THAT THEY FOUND THE PROBLEM, AND I WORRY EVERY TIME MY WIFE TAKES THE CAR OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760636September 1, 2015
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
THE CAR HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THIS PROBLEM ONLY TO HAVE THE DEALERSHIP FIX EVERYTHING BUT THE TIMING CHAIN NOW WE ARE NOT IN "WARRANTY" WHATEVER THAT CRAP MEANS. SO WE ARE RESPONSIBLE FOR 1400.00 BILL ON A TIMING CHAIN FOR A CAR THAT HAS 77000 MILES ON IT. WE HAVE A 2003 WITH 200000 MILES ON IT AND NEVER HAD TO REPAIR ALL THIS ENGINE STUFF. I THINK GM IS THE WORST CAR MAKER IN THE WORLD. I AM NEVER BUYING ANOTHER GM PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760013August 28, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
GEAR SHIFT AND DASHBOARD LIGHTING FADING ON AND OFF AT THE RADIO AND GEAR SHIFT LOCATIONS, INCLUDING TIME, TEMP, DRIVE, RADIO DISPLAY, PARK, REVERSE, NEUTRAL, DRIVE AND MANUAL WITH POWER STEERING NOISE COMING FROM RIGHT FRONT SIDE OF VEHICLE WHEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759011August 24, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DASHBOARD LIGHTING FADING ON AND OFF AT RADIO PORTION, INCLUDING TIME, TEMP, AND STATION. AT SAME TIME, NOISE COMING FROM RIGHT FRONT SIDE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758526August 22, 2015
VISIBILITY/WIPER
MY WIFE WAS DRIVING 65 MILES AN HOUR ON THE INTERSTATE IN THE POURING RAIN, AND HER WINDSHIELD WIPERS SUDDENLY STOPPPED WORKING, CAUSING AN IMMEDIATE AND TOTAL LOSS OF VISION. LUCKILY, SHE DID NOT WRECK, BUT THIS WAS A VERY DANGEROUS SITUATION THAT COULD HAVE ENDED VERY BADLY. I REMOVED THE TRIM COVERING THE WIPER MOTOR, AND FOUND THAT THE TRANSMISSION LINKAGE ARM THAT CONNECTS THE WIPERS TO THE MOTOR HAD BECOME DISCONNECTED. THE NYLON BUSHING THAT HOLDS IT IN PLACE WAS VERY BADLY WORN. THERE IS NO DIRECT REPLACEMENT BUSHING AVAILABLE, SO I REPLACED IT WITH A BUSHING THAT SORT-OF FIT. AS YOU CAN IMAGINE, THIS REPAIR ONLY LASTED ABOUT 2 MONTHS. THE SAME THING HAPPENED AGAIN TO MY WIFE TWO DAYS AGO. SHE WAS ON HER WAY TO WORK (IN THE POURING RAIN, NO LESS) WHEN THE LINKAGE ARM AGAIN DISCONNECTED. SHE WAS ON A NARROW BRIDGE ACROSS A RIVER THAT WAS UNDERGOING ROADWORK AT THE TIME IT HAPPENED. AGAIN, SHE WAS BADLY FRIGHTENED AND SHAKEN UP BY THE ORDEAL. LUCKILY, SHE WAS NOT INVOLVED IN A WRECK. THIS TIME, I ORDERED A NEW WIPER TRANSMISSION FOR HER CAR. IT CAME AT A COST OF $175, WITH A ONE WEEK WAIT FOR IT TO BE DELIVERED. IN THE MEANTIME, MY WIFE IS WITHOUT A RELIABLE CAR. I HAVE SEEN THIS COMPLAINT ENOUGH THAT I BELIEVE GMC SHOULD ISSUE A RECALL AND REIMBURSE REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748566August 13, 2015
ENGINE
NOW I DID NOT HAVE AN INCIDENT. IM WRITING YOU BECAUSE I VERY RECENRLY BOUGHT A USED 2011 GMC TERRAIN SLE . AND LIKE EVERYTHING ELSE I DO MY RESEARCH. AND THE ONE THING IVE NOTICED IS A WHOLE LOT OF PEOPLE HAVE HAD THE SAME VERY SERIOUS PROBLEM WITH THERE CAR. THE STABILITY CONTROL LIGHT COMES ON AND THE REDUCE SPEED LIGHT AS WELL. AND IMMEDIATELY SLOWS THE VEHICLE TO A SPEED OF 10 MPHS. AS WELL AS LOCKING THE STEERING WHEEL. UNBELIEVABLY DANGEROUS. IVE PERSONALLY READ ALMOST 100 CASES OF THE SAME THING ALL ACROSS THE COUNTRY. ALL WITH THIS SAME VEHICLE. ITS A MIRACLE NOBODY WAS KILLED. NOW FOR MY POINT. WHAT ARE YOU AND GMC DOING WAITING TO FIX THIS PROBLEM. ARE YOU WAITING FOR SOMWONE TO LOSE THERE LIFE. AS A PARENT MYSELF THIS IS VERY TROUBLEING.IF ME OR MY FAMILY IS TO BE HARMED BECAUSE OF SOMWONE ELSES NEGLEGENCE WOULD BE A TERRIBLE TRAGEDY. SOMEONE NEEDS TO FIX THIS PROBLEM. IVE READ THE REPORTS I HAVE READ THESE PEOPLES PLEAS. AND NOTHING IS BEING DONE. HOW DO YOU SLEEP AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747073August 7, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
WHILE DRIVING TRACTION CONTROL, AWD, AND ABS SYSTEM SHUTS OFF PROMPTING TO SERVICE STABILITRAK. UPON TAKING THE VEHICLE TO DEALER NOTHING IS FOUND. BUT IM FORCED TO DRIVE WITHOUT KEY SAFETY FEATURES. MY STOPPING TIME IS DRASTICALLY INCREASED MAKING IT HARDER TO FEEL SAFE KNOWING I HAVE TO DRIVE IN VARIOUS WEATHER CONDITIONS WITH OUT ABS. EVEN NORMAL CITY DRIVING HAS BEEN NERVE WRECKING. I PURCHASED THIS VEHICLE 8 DAYS AGO AND HAVE BEEN BACK TO THE DEALER 4 TIMES FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747132August 7, 2015
UNKNOWN OR OTHER
WHEN RENTING A GMC 2015 TERRAIN FROM NATIONAL CAR RENTAL IN PHOENIX AZ IN MAY 2015, UPON RETURNING THE VEHICLE WE NOTICED THAT THE SUN ROOF WAS SHATTERED. THERE WAS A SLIDING DOOR BETWEEN THE SUN ROOF AND THE INTERIOR OF THE VEHICLE AND WE NEVER OPENED THE SUN ROOF OR THE SLIDING DOOR AND WAS SURPRISED WHEN THE SUN ROOF WAS SHATTERED. WE WERE CHARGED BY NATIONAL CAR RENTAL $750.00 FOR THE REPAIR AND STILL CAN'T FIGURED OUT HOW OR WHEN THIS HAPPENED. WE DIDN'T EXPERIENCE ANY EXTREME HOT PHOENIX TEMPERATURES DURING THAT TIME AND THE VEHICLE WAS PARKED IN A GARAGE WHEN NOT USED. WE DIDN'T EVEN KNOW THAT THERE WAS A SUN ROOF AS WE WERE TRANSPORTING OUR 1 YEAR OLD GRAND DAUGHTER AROUND IN AN INFANT SEAT IN THE BACK SEAT. IF WE WOULD HAVE EVEN KNOWN ABOUT THE SUN ROOF WE WOULDN'T HAVE OPENED ANYWAY. WE DON'T KNOW IF WE RENTED THE VEHICLE THAT HAD THIS DAMAGE BEFORE WE LEFT THE RENTAL AREA OR NOT AS WHO EVER LOOKS FOR DAMAGE ON TOP OF A RENTAL VEHICLE AND WE ALWAYS CHECK AROUND THE VEHICLE, WE WILL NOW CHECK AND PROBABLY NEVER RENT ANOTHER VEHICLE WITH A SUN ROOF. IT IS UNFORTUNATE THAT RENTAL CAR COMPANIES HAVE POLICIES THAT NEVER ALLOW THESE TYPES OF DAMAGES TO BE REPORTED WHEN SAFETY IS AT RISK. UPDATE 9/15/15*CW *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747052August 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED REPEATEDLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC INFLATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746790August 6, 2015
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2010 GMC TERRAIN EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P235/55R18. WHILE HAVING THE VEHICLE SERVICED AT THE DEALER, THE TECHNICIAN NOTIFIED THE CONTACT THAT ALL FOUR SIDEWALLS WERE SEPARATING FROM THE TREAD AND NEEDED TO BE REPLACED. THE TIRES WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 36,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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