GMC Terrain Complaints

3,167 consumer complaints on file.

#10969032March 28, 2017
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE VEHICLE WOULD OCCASIONALLY FAIL TO START WITH THE REMOTE STARTER. THE VEHICLE WAS TAKEN TO AN AUTO PART STORE AND DIFFERENT FAILURE CODES APPEARED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968307March 24, 2017
UNKNOWN OR OTHER
LIFTGATE NOT WORKING. ACCESS TO THE BACK COMPARTMENT IS COMPROMISED AS THE LIFTGATE DOES NOT WORK EITHER USING THE WIRELESS KEYS OR PRESSING ON THE BUTTON TO MANUALLY OPEN THE LIFTGATE. THE DOOR CONTINUOUSLY LATCHES AND MAKES IT NEARLY IMPOSSIBLE TO OPEN. I HAVE TO TRICK THE TIMING AND ATTEMPT TO PULL (USING GREAT FORCE) BEFORE THE LIFTGATE WILL LATCH AGAIN. LOTS OF FORCE HAS TO BE USED AS COMPRESSED AIR MAKES IT VERY DIFFICULT TO LIFT AND CLOSE THE BACK LIFTGATE. ALTHOUGH GM HAS HAD NEARLY 900,000 VEHICLES RECALLS WITH THE SAME PROBLEM, I WAS TOLD MY VEHICLE DOES NOT FALL IN THIS RECALL. PLEASE CONSIDER MY 2011 GMC TERRAIN AS PART OF THIS RECALL, SO I CAN GET IT REPAIRED. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967913March 23, 2017
VISIBILITY/WIPER
WIPERS STOPPED WORKING ON ME TWICE AND BOTH TIMES I WAS DRIVING DURING HEAVY RAIN. ALTHOUGH I COULD NOT SEE, LUCKILY I WAS ABLE TO PULL OVER EACH TIMES THE OCCURRENCE HAPPENED. I WAS SO SCARED BECAUSE I WENT FROM VISIBILITY TO NON IN SECONDS AND TO PULL OVER IN AN AREA UNFAMILIAR TO ME THE FIRST TIME. I HAVE BEEN TO HENNESSY GMC SERVICE TWICE, AN ON BOTH OCCASIONS; I WAS TOLD ABOUT RECALL AND THAT PARTS HAS TO COME FROM CANADA SINCE CAR ORIGIN IS FROM CANADA. I ALSO WAS TOLD THE WIPERS ARE TEMPORARILY REPAIRED. NO WIPERS ARE NOT. THE FIRST TIME I DID NOT HAVE TO SIGN PAPERS BUT THE 2ND TIME I DID WHEN I WENT BACK TO THE DEALERSHIP BOTHIN ANGER AND NERVOUSNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966485March 17, 2017
ENGINE
I HAVE A VEHICLE THAT HAS EXCESSIVE OIL CONSUMPTION. IT USES A QUART EVERY 900 MILES. THE DEALERSHIPS SAY IT IS NOT COVERED BECAUSE MY VEHICLE VIN IS NOT INCLUDED IN THE SPECIAL COVERAGE OF 10 YEARS, 120000 MI. HOWEVER, MY VEHICLE ENGINE WAS COMPLETELY REPLACED BY A DEALERSHIP FOR THE SAME ISSUE. THIS NEW ENGINE IS NOT THE ORIGINAL ENGINE. I ASKED THE DEALERSHIP IF THEY CAN TRACE THE ENGINE SERIAL NUMBER BACK AND SEE IF IT WAS BUILT IN THE SAME TIMEFRAME AS THE SUSPECT ENGINE. HOWEVER THEY WILL NOT DO THAT. DEALERSHIP IS CHANGING THE TIMING CHAIN FOR SPECIAL COVERAGE THOUGH. I WILL PROBABLY HAVE THE DEALERSHIP FIX THE OIL CONSUMPTION PROBLEM OUT OF MY OWN POCKET SINCE THE THEY HAVE TO TAKE THE ENGINE APART FOR THE TIMING CHAIN ISSUE. IT'S CHEAPER THAN DOING IT BY ITSELF OR CHANGING THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966310March 16, 2017
ENGINE
STALLING WHEN TURNING, COMING UP TO STOP LIGHTS AND GOING DOWN HILLS, ENGINE MAKING LOUD NOISES AND EXCESSIVE OIL CHANGES. ENGINE IS NOW UNOPERABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966316March 16, 2017
STRUCTURE:BODY
TAILGATE DOES NOT STAY OPEN. SLOWLY CLOSES. STARTED HAPPENING 3/1/2017. HAPPENS WHENEVER I OPEN REAR TAILGATE FOR ACCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966111March 15, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 65 MPH, THE WINDSHIELD WIPERS STOPPED WORKING DURING A RAINSTORM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,550. UPDATED 05/19/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965882March 14, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY/WIPER). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965962March 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 45 MPH, THE CONTACT NOTICED AN ODOR OF BURNING OIL EMITTING FROM THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED SMOKE UNDERNEATH THE VEHICLE. THE CONTACT THEN OBSERVED OIL POURING FROM UNDERNEATH THE VEHICLE. THERE WAS NO POLICE OR FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR MAIN ENGINE SEAL FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO A SECOND INDEPENDENT MECHANIC WHERE IT WAS ALSO DIAGNOSED THAT THE REAR MAIN ENGINE SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10960434March 13, 2017
VISIBILITY/WIPER
WINDSHIELD WIPER RECALL GENERAL MOTORS IS STALLING RECALLED WINDSHIELD WIPER REPAIR CAUSING SAFETY CONCERN FOR MY GRANDDAUGHTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959834March 9, 2017
POWER TRAIN, UNKNOWN OR OTHER
GMC TERRAIN HAVE A RECALL 2010-2014 ON A HIGH PRESSURE FUEL PUMP THAT IS FAULTY AND THE ECM UNIT IS NOT ACCURATE THAT CAUSE THE TRANSMISSION TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959182March 7, 2017
UNKNOWN OR OTHER
SIDE BLIND SPOT ALERT COMES ON AND OFF WHEN RAINING OR SNOWING WITH NOTHING THERE, THEY SHOULD TELL YOU THIS WILL HAPPEN BEFORE YOU PAY EXTRA FOR THIS PACKAGE, HOW DO YOU KNOW IF IT WORKS OR NOT WHEN DRIVING DOWN HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958820March 6, 2017
ENGINE, POWER TRAIN
TIMING CHAIN JUMPING OFF OF SPROCKETS AND EATING AWAY AT THE CHAIN GUIDES AND TENSIONERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958012March 2, 2017
ELECTRICAL SYSTEM
CENTER INSTRUMENT PANEL CONTROLS AND DISPLAYS FAIL TO FUNCTION ON PERIODIC OCCASION. PANEL ILLUMINATION FLICKERS ON AND OFF. THIS OCCURS WHILE VEHICLE IS IN MOTION. THERE IS RECALL FOR THIS PARTICULAR ISSUE BUT MY LOCAL GM DEALERSHIP SAYS OUR VIN IS NOT LISTED IN THIS RECALL. ID#09V489000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957893March 1, 2017
ENGINE
I HAVE A GMC 2012 SLT 1 WITH 2.4 CYLINDER CAR THAT I BOUGHT IN 2011. IT HAS 75K MILES NOW. RECENTLY GOT TO KNOW FROM MY DEALER THAT THERE IS A ISSUE WITH THE ENGINE OIL CONSUMPTION AND PISTON NEEDS TO BE REPLACED AND WAS REFERRED TO A SPECIAL COVERAGE INFORMATION FOR 2011 VEHICLE WITH SIMILAR ISSUE BUT NOT FOR A 2012 VEHICLE - HTTP://GM.OEMDTC.COM/3953/15285-EXCESSIVE-ENGINE-OIL-CONSUMPTION-2011-CHEVROLET-EQUINOX-GMC-TERRAIN IF MY 2012 CAR BOUGHT IN 2011 IS ALSO GIVING THE SAME PROBLEM AS CONFIRMED BY CERTIFIED GMC SERVICE DEALER, THEN WHY IS IT NOT COVERED UNDER GM'S SPECIAL COVERAGE. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957477February 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
GETTING GAS IN OIL RUNS WHEN YOU SHUT IT OFF RUFF IDLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957571February 28, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION 3K MILES 2 QUARTERS OF OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957651February 28, 2017
STRUCTURE:BODY
THE BACK HATCH OF MY 2013 GMC TERRAIN HAS PERFORATING CORROSION AND THE DEALERSHIP (WHITE'S MOUNTAIN, CASPER, WY) WON'T REPAIR IT AND NEITHER WILL GENERAL MOTORS DESPITE IT STILL BEING UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957663February 28, 2017
POWER TRAIN, UNKNOWN OR OTHER
EXHAUST MANIFOLD CRACKED BETWEEN CYLINDERS 2 AND 3 UPSTREAM OXYGEN SENSOR FROM HOT EXHAUST GASES FROM THE LEAK PASSING ON THE WIRES AND HEATER ELEMENT WITHIN THE OXYGEN SENSOR AND EXHAUST MANIFOLD TOP HEAT SHIELD. CARBON MONOXIDE LEAKING THROUGH FLOOR BOARD
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10957706February 28, 2017
ENGINE
EXCESSIVE ENGINE OIL CONSUMPTION 2 QUARTERS PER EVERY 3000 MILES. VEHICLE IS NOW 71K MILES I CHANGED THE OIL 3 WEEKS AGO AND IT WAS MISSING 2.5 QUARTERS OF OIL I HAVE DRIVEN THE CAR AROUND 800 MILES AFTER THE OIL CHANGE AND IS HALF WAY ON THE DEEP STICK AM AFRAID IF I KEEP DRIVING IT FOR 3 TO 4K MILES IT WILL BE VERY LOW ON OIL AGAIN AND I PURCHASED THIS CAR 7 MONTHS AGO FRO THE DEALERSHIP AND IT HAD 55K MILES AT THE TIME I ALWAYS NOTICED TO BE LOW OF MOTOR OIL AND I THOUGHT IT WAS NORMAL BUT IT'S GETTING WORSE BY THE TIME GOING BY. I THINK IS TOO SOON TO BE BURNING MOTOR OIL AT THOSE LOW MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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