GMC Terrain Complaints

3,167 consumer complaints on file.

#11141485October 19, 2018
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING IN THE MIDDLE OF A RAINSTORM IN AN UPRIGHT POSITION. MAKING VISIBILITY VERY LOW. HAD TO PULL THE CAR OVER AND WAIT UNTIL THE RAIN STOPPED. MOTOR IS STILL MAKING NOISES BUT CASE SEEMS TO BE SIMILAR OR THE SAME AS THE RECALL ON THE 2013 GMC TERRAINS. POSSIBLE CORROSION OF THE LINKAGE. ACCIDENT WAS ALMOST CAUSED BECAUSE OF THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141339October 18, 2018
SERVICE BRAKES
TAKATA RECALL MY COMPLAINT DOES NOT STEM FROM THE DEALERSHIP FIXING THE ISSUE, AS I HAVE NOT BROUGHT THE TRUCK IN YET FOR THE FIX. MY ISSUES LIES IN THE FACT THAT I HAVE TWO YOUNG CHILDREN AGES 3 AND 5 YEARS OLD. I AM NOW STUCK IN A LEASE FOR 3 YEARS KNOWING THE BRAKING SYSTEM IS UNSTABLE. THAT CAUSES ALARMING CONCERN TO ME AND MY WIFE. I DO NOT WANT TO DRIVE THIS CAR WITH MY CHILDREN IN IT AND NOW I HAVE NO CHOICE BUT TO SO FOR THE REMAINDER OF THE LEASE WHICH IS ALMOST 3 YEARS AS I JUST LEASED THE VEHICLE IN JULY. THERE IS NO GUARANTEE THAT THIS CAN'T HAPPEN AGAIN AND I THEREFORE ASK TO BE ABLE TO LEASE ANOTHER VEHICLE AT THE PRICE I AM CURRENTLY PAYING PER MONTH. THE SAFETY OF MY FAMILY IS FIRST AND FOREMOST. UNLESS I RECEIVE A GUARANTEE FROM THE MANUFACTURER THAT THIS WILL NOT HAPPEN AGAIN WITH MY VEHICLE I AM LEFT WITH MORE CONCERNS THAT ONE WHO LEASES A NEW VEHICLE SHOULD BE LEFT WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141182October 18, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE STARTED ON ITS OWN AND WOULD NOT TURN OFF UNTIL THE KEY WAS PLACED IN THE IGNITION. THE CONTACT STATED THAT THE VEHICLE RECENTLY SELF-STARTED WHILE PARKED IN THE GARAGE. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141150October 17, 2018
ENGINE
THE AUTO STOP FEATURE IS A SAFETY HAZARD. ON SEVERAL OCCASIONS WHEN FOOT IS TAKEN OFF BRAKE IT IS SLOW TO MERGE INTO TRAFFIC, AND BEING IN SOUTH LOUISIANA EVEN WITH AC ON HI IT STILL SHUTS DOWN AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140330October 15, 2018
ENGINE
4 CYLINDER ENGINE - OIL CONSUMPTION PER 1000 MILES DRIVEN 2.7 QUARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140481October 15, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
CRASH CONTROL KEEPS BRAKING FOR A CRASH WHEN THERE IS NOTHING IN FRONT OF. HAD THE BRAKES REPLACED SO I KNOW IT IS NOT THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133213October 3, 2018
ENGINE
USES A MINIMUM OF 3 QUARTS OF OIL EVERY 3000 MILES BROUGHT IT IN TO SEE IF THERE WAS A BULLETIN OR WARRANTY AND WAS TOLD BY GM DEALER THEY HAD NO NOTICE OF THIS HAPPENING ON THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132984October 2, 2018
VISIBILITY/WIPER
TURNED WIPERS ON TO THE LOW SETTING. THE WIPER BLADE ARMS MOVED TO THE UP POSITION AND STOPPED. I TURN THE SWITCH TO OFF, WAITED A FEW SECONDS AND TURNED THEM BACK ON. WIPERS BLADE ARMS DID NOT MOVE, BUT I COULD HEAR THE MOTOR RUN LIKE IT WOULD IF I WERE TO TURN THEM ON. IT'S ALMOST LIKE THE ARMS BECAME DISLOCATED FROM THE JOINT THE SHOULD BE CONNECTED TOO! I WAS PARKED IN MY LOT AT WORK, POURING DOWN RAIN. I GOT OUT AND TRIED GIVING THE ARMS A LITTLE PUSH TO MAYBE GET THEM TO MOVE . NOTHING. I WAS ABLE TO MANUALLY MOVE THEM TO DOWN POSITION AND WAITED FOR THE RAIN TO STOP SO I COULD DRIVE HOME. I'VE ALREADY HAD THIS CAR TO THE DEALERSHIP A FEW TIMES AND IS CURRENTLY UNDER THE OIL CONSUMTION RECALL. REPLACED THE TIMING CHAIN, NEW PISTONS AND RINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132844October 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE ENGINE DID NOT SHUT DOWN. THE CONTACT HAD TO INSERT THE KEY INTO THE IGNITION SWITCH SEVERAL TIMES TO SHUT OFF THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132443October 1, 2018
ENGINE
MY FAMILY AND I WERE DRIVING BACK HOME FROM MONTGOMERY AL AND OUR GMC TERRAIN SLE 2013 SUDDENLY JUST TURNED OFF. WE HAD TO HAVE IT TOWED HOME AND AFTER OUR MECHANIC LOOKED OVER THE CAR HE CAME TO THE CONCLUSION THAT IT WAS THE TIMING CHAIN AND DO TO THE TYPE OF ENGINE IT WOULD HAVE DAMAGED VALUES AND POSSIBLY THE HEADS AND THAT IT WOULD BE BETTER TO REPLACE THE WHOLE ENGINE. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THIS IS A KNOWN ISSUE WITH THE GMC TERRAIN 2.4L 4CLY ENGINE TIMING CHAIN BREAKING. MY FAMILY COULD HAVE BEEN IN A SERIOUS ACCIDENT DRIVING DOWN 167 TO ENTERPRISE AL, WE COULD HAVE LOST OUR LIVES BEING REAR-ENDED BY A SEMI. I CAN'T BELIEVE GM WOULD MAKE A VEHICLE WITH THIS DEFECT AND NOT PUT OUT A RECALL FOR THE TIMING CHAIN, IS COMPLETELY UNACCEPTABLE AND DISRESPECTFUL TO THE CONSUMER. NOT ONLY DID I BUY THIS VEHICLE BECAUSE IT WAS A GM PRODUCT 'BEING A TRUE GM FAN BELIEVING IN A QUALITY PRODUCT' BUT NOW LOSING FAITH IN GM FOR MAKING SUCH A POOR QUALITY SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132821October 1, 2018
ENGINE
VEHICLE'S ENGINE MAKE LOUD NOISE WHEN STATIONARY AND IN MOTION. NEVER HAS MADE THIS SOUND BEFORE. ALL RECALLS THAT WERE LISTED WHICH WERE THE HIGH FUEL PUMP AND CARBON MONOXIDE HAVE BEEN COMPLETED YET NO CHANGE IN VEHICLE. DEALERSHIP STATED THAT IT MAYEXHAUST AND CATALYST CONVERTER ARE THE ISSUES. AFTER DOING SOME RESEARCH ONLINE, I'VE DISCOVERED THAT OTHER OWNERS OF THIS VEHICLE ALONG WITH OWNERS OF THE EQUINOX HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132088September 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I PURCHASED MY VEHICLE FROM A DEALER IN JUNE 2018, AND ABOUT A MONTH OF PURCHASING IT MY VEHICLE HAS BEEN HESITATING IN ACCELERATION, AT FIRST I DIDN'T THINK ANYTHING OF IT, BUT IT STARTED GETTING WORSE. TWO DAYS AGO WHEN I WAS DRIVING MY VEHICLE IN THE DOWNTOWN AREA (CITY STREETS), IT WAS BUCKING A LOT. WHEN I GOT TO MY DESTINATION AND RESTARTED THE VEHICLE, I PUT IT IN REVERSE AND PROCEEDED TO DRIVE BACK BUT THE CAR SHUDDERED AND THEN SHUT OFF COMPLETELY AND THE MALFUNCTION INDICATOR LAMP LIGHT CAME ON (BUT IT DIDN'T STAY ON LONG). TODAY AS I WAS DRIVING IT CONTINUED TO JERK, ESPECIALLY WHEN I WAS DRIVING AROUND 20 MPH OR BELOW (WHICH I HAD TO DO BECAUSE OF THE SCHOOL ZONES). MY VEHICLE SHUT OFF AGAIN AS I BEGAN TO PULL OFF FROM DROPPING MY CHILD OFF AT SCHOOL, WHICH ALMOST CAUSED ANOTHER PARENT TO CRASH IN THE BACK OF ME. THE ONLY WAY I COULD KEEP THE CAR FROM SHUTTING OFF AGAIN IS BY ACCELERATING ON THE GAS ABOVE 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131700September 26, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING WITHOUT WARNING. THE CONTACT EXITED THE FREEWAY, PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, AND WAITED FOR THE RAIN TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131148September 25, 2018
VISIBILITY/WIPER
WHILE DRIVING ON HWY 121 IN A HEAVY RAINSTORM MY WIPERS FROZE! THE RIGHT WIPER ARMS STOPPED AT 12 O CLOCK POSITION RIGHT IN FRONT OF MY VIEW WHILE THE LEFT ARM STOPPED OFF TO MY FAR LEFT AT APPROX 9 OCLOCK POSITION STICKING OUT PAST MY DRIVER SIDE MIRROR!!!I HAD TO PULL OVER TO SHOULDER AND MANUALLY PLACE ARMS IN FLAT (OFF) POSITION. I CALLED AAA TO TOW ME TO SAFETY. I CHECKED FUSES, THEY WERE FINE AND WIPER MOTOR ALSO RUNNING BUT ARMS WILL NOT MOVE FOR FRONT WIPERS AT ALL. REAR WIPER STILL FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131569September 25, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE THE CONTACT WAS DRIVING IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER BLADES FAILED, BUT THE WIPER MOTOR WAS STILL OPERABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BRUCE LOWERY, 711 SOUTHWEST RT. 820, FORT WORTH, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131060September 24, 2018
SEATS
MY FRONT PASSENGER MANUAL SEAT IS STUCK IN THE LAST POSITION IT WAS IN. THE FRONT DRIVER'S MANUAL SEAT MOVES VERY SMOOTHLY. AM HAVING THE CAR CHECKED WEDNESDAY, 9-26, BUT THOUGHT I'D CHECK ON POSSIBLE RECALLS PRIOR TO GETTING IT LOOKED AT. THE CAR WAS STATIONARY WHEN I FIRST DISCOVERED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130431September 20, 2018
ENGINE
I TURNED THE IGNITION OFF, EXITED THE VEHICLE, WALKED 10-20 STEPS FROM THE VEHICLE AND THE VEHICLE RESTARTED ITSELF. THIS IS A KNOWN ISSUE WITH THIS YEAR, MAKE AND MODEL. PLEASE ADD THIS PARTICULAR VEHICLE TO THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130434September 20, 2018
ENGINE
I PARKED, TURNED THE VEHICLE OFF AND EXITED THE VEHICLE. THE VEHICLE WAS PARKED FOR APPROXIMATELY AN HOUR AND A HALF BEFORE I RE-ENTERED THE VEHICLE TO RETRIEVE SOME ITEMS FROM THE PASSENGER SIDE. AS I CLOSED THE DOOR AND USED THE KEY FOB TO LOCK THE VEHICLE, IT RESTARTED ITSELF. THIS HAS HAPPENED MULTIPLE TIMES AND THE DEALERSHIP TELLS ME THAT IT IS NOT THEIR ISSUE AND THAT IT IS A MANUFACTURING ISSUE. PLEASE ADD THIS PARTICULAR VEHICLE TO THE RECALL CALL LIST FOR THIS ISSUE PRIOR TO PERSONAL INJURY OR DAMAGES OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130441September 20, 2018
ENGINE
THIS VEHICLE CONTINUES TO RESTART ITSELF AFTER I HAVE EXITED AND LOCKED THE VEHICLE. THEY KEYS ARE NOT IN THE IGNITION, THE KEYS ARE IN MY HAND. PLEASE PUT THIS VEHICLE ON THE RECALL LIST AND MAKE THINGS RIGHT. THIS IS GETTING RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130498September 20, 2018
VISIBILITY/WIPER
WHILE DRIVING RAN WASHER FLUID BUT WINDSHIELD WIPERS DID NOT WORK. COULDN'T SEE AND HAD TO FIND A PLACE TO PULL OVER. VERY HAZARDOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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