GMC Terrain Complaints

3,167 consumer complaints on file.

#11193889April 4, 2019
ELECTRONIC STABILITY CONTROL (ESC)
STOP AND GO TRAFFIC ON I-75. THE VEHICLE JUMPED FORWARD. DRIVER TRYING TO PUSH THE BRAKE PEDAL BUT IT WAS NOT WORKING, AUTO SENSORING HAD TAKEN OVER THE VEHICLE AND CAUSED THE VEHICLE TO REARENDED THE VEHICLE AHEAD OF IT PUSHING THAT VEHICLE INTO THE VEHICLE AHEAD OF THAT ONE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11193321April 2, 2019
VISIBILITY/WIPER
WHILE DRIVING 70 MPH ON AN INTERSTATE IN FLORDIA ON VACATION, IN A RAIN STORM OUR WIPERS QUIT WORKING... MY KIDS AND FAMILY WERE IN THE CAR. MY HUSBAND WAS DRIVING AND I HAD TO HANG OUT THE WINDOW TO STOP TRAFFIC FROM PASSING US SO WE COULD GET TO THE SHOULDER. WE THEN HAD TO WAIT FOR THE RAIN TO STOP SO WE COULD MAKE OUR WAY TO THE NEXT EXIT. WE GOT OFF THE EXIT AND MADE IT TO A GAS STATION AND A MECHANIC HAPPENED TO BE THERE AND HELPED US FIGURE IT OUT. WE THAN HAD TO DRIVE TO THE NEXT EXIT TO THE PARTS STORE TO GET THE PART AND FIX IT. THE BALL JOINT NO LONGER STAYS IN THE BUSHING ON THE ARM. TWO WEEKS LATER THE OTHER BUSHING DID THE SAME THING AND THEY STOPPED WORKING AGAIN.. CANADA HAS ISSUED A RECALL ALREADY ON THIS PART BACK IN 2016 & 2018... RECALL NUMBER 2016318 AND 2018137.. WHY WOULD CANADA ISSUE A RECALL BUT NOT THE UNITED STATES!!!! ABSURD!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193383April 2, 2019
POWER TRAIN, UNKNOWN OR OTHER
THE CAR AUTOMATIC BRAKING SYSTEM LOCKED UP AS DRIVING ON HIGHWAY. COULD NOT GET CAR TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193426April 2, 2019
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHEN DRIVING DOWNHILL, THE VEHICLE STALLED AND WOULD NOT ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO ANCHOR BUICK GMC (1 AUTOMOTIVE BLVD, ELKTON, MD 21921, (443) 406-4623) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192831April 1, 2019
AIR BAGS
THE AIRBAG READINESS LIGHT IS ILLUMINATED AND "SERVICE AIR BAG" MESSAGE IS DISPLAYED. THERE HAVE BEEN RECALLS FOR THIS ON 2011 GMC TERRAINS BUT WHEN I LOOKED IT UP IT SAYS MY VEHICLE ISN'T COVERED IN THE RECALL. I'M PRETTY SURE THAT THIS, IN COMBINATION WITH THE TAKATA AIR BAG RECALL, HAS AFFECTED MORE GMCS THAN THE COMPANY CARES TO ADMIT. THIS RECALL SHOULD BE EXTENDED TO ALL 2011 GMC TERRAINS. THE SERVICE AIR BAG LIGHT AND AIR BAG WARNING BELL CONSTANTLY COME ON WHILE I'M DRIVING MY CAR. IT COMES ON WHEN I START THE CAR AND CONTINUES TO GO ON AND OFF THE ENTIRE TIME I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193123April 1, 2019
ENGINE
MY CAR CONSUMES OIL IN BETWEEN OIL CHANGES, CATALYTIC CONVERTER HAS GONE BAD WHICH SHOULD NOT BE HAPPENING IN A 2012, AND REAR PASSENGER DOOR ELECTRICAL FAILURE. THEY HAVE BEEN RECALLED IN OTHER AREAS FOR THE OIL CONSUMPTION AND CATALYTIC CONVERTER BUT NOT FOR MY SPECIFIC VIN NUMBER. GMC NEEDS TO RECALL THE TERRAINS TO FIX THE OIL CONSUMPTION, CATALYTIC CONVERTER ISSUE, AND THE REAR PASSENGER DOORS. THE OIL CONSUMPTION AND CATALYTIC CONVERTER ARE TWO MAJOR ISSUES THAT SHOULD BE FIXED IMMEDIATELY BY GMC SINCE THEY KNOW IT IS AN ISSUE WITH THAT YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192795March 31, 2019
VISIBILITY/WIPER
THE CAR WAS TRAVELING APPROXIMATELY 70MPH ON I-77N IN OHIO DURING HEAVY RAIN. WITHOUT ANY WARNING, THE WIPER BLADES STOPPED WORKING AT ALL AND GOT STUCK IN A HYPER-EXTENDED "UP" POSITION. THIS CAUSED IMMEDIATE "BLINDNESS" TO THE ROAD. FORTUNATELY THE VEHICLE WAS ABLE TO BE DRIVEN SLOWLY TO THE SHOULDER, WHERE I GOT OUT AND INSPECTED THE WIPERS. I COULD PUSH THEM MANUALLY, BUT THERE WAS NO MOTORIZED CONTROL WHATSOEVER. UPON GETTING A TOW HOME BECAUSE THERE WAS NO WAY TO SAFELY DRIVE IN THE HEAVY RAIN WITH NO WIPERS (AN ORDEAL THAT TOOK UPWARDS OF FOUR HOURS), I FOUND THAT THE CHINTZY PLASTIC WIPER ARM LINKAGE BUSHINGS HAD WORN OUT AND COME OFF OF THE BEARING. THIS SEEMS TO BE A COMMON ISSUE AND HAS BEEN REPORTED BEFORE. THE BUSHING THAT LITERALLY DICTATES WHETHER YOU WILL SEE OR NOT WHILE DRIVING IN RAIN IS MADE OF A CHEAP PLASTIC THAT BROKE AFTER FOUR YEARS OF USE. FOUR YEARS. WE WERE TRAVELING AT 70MPH IN POURING RAIN ON A BUSY HIGHWAY. WE LOST ALL VISIBILITY IN AN INSTANT. WE COULD HAVE DIED. THIS NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192623March 30, 2019
VISIBILITY/WIPER
TAKATA RECALL MY WINDSHIELD WHIPERS QUIT WORKING, THEY STOPPED IN FEBRUARY WHEN I WAS DRIVING DOWN THE ROAD LEAVING THE STORE. I HAVE SPENT ALOT OF MONEY TRYING TO GET IT FIX THE PROBLEM AND I HAVNT BEEN ABLE TO FIX IT YET. THIS PROBLEM IS SO UNSAFE, IT IS MY MAIN DRIVING VEHICLE NEED IT TO GET TO AND FROM WORK AND I AM UNABLE TO DRIVE IN THE RAIN OR SNOW. I LIVE IN MISSOURI THIS IS A HUGE INCONVENIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192658March 30, 2019
SEAT BELTS
FRONT SEAT BELTS WON"T RETRACT AND GET CAUGHT IN DOOR WHEN CLOSED AND THE PLASTIC COVER ON THE SEAT BREAKS AND THEN IT WILL NOT LATCH. THIS CAUSES THE SEAT BELT TO BE INOPERABLE. IT THEN CANNOT RESTRAIN THE OCCUPANT THUS IT CAUSES A SAFETY CONCERN AS WELL AS VIOLATION IN NOT WEARING A SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192431March 29, 2019
STEERING, WHEELS
WHILE DRIVING ON A SNOW- COVERED ROAD WITH ANY AMOUNT OF SNOW, THE SNOW GETS PACKED INSIDE OF THE WHEELS AND THROWS THE WHEEL BALANCE OFF CAUSING THE STEERING WHEEL TO SHIMMY BADLY AT HIGHWAY SPEEDS. I HAVE TO REMOVE THE SNOW PACK EVVERY DAY, AND I BELIEVE THAT THIS IS AN AERODYNAMIC DESIGN FLAW WITH THE WHEELS WHERE THE SNOW DOESN'T GET BLOWN OUT OF THE WHEEL WHILE THE CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192527March 29, 2019
ENGINE
I WAS DRIVING AND MY VEHICLE TOTALLY SHUT DOWN.I HAD STOPPED TO MAKE A RIGHT HAND TURN. AS SOON AS MY TURN WAS COMPLETE; IT SHUT DOWN.AND WOULD NOT RESTART I HAD TO HAVE IT TOWED HOME.PREVIOSLY TO THIS IT WOULD STALL, AND I WOULD HAVE TO PUT IT IN NUETRAL TO RESTART IT. THEN NEXT DAY I HAD IT TOWED TO BE SEVICED THINKING IT WAS THE FUEL PUMP. GOT THE CALL FROM MECHANIC TELLING ME THE PROBLEM IS THE TIMING CHAIN BROKE AND HAS CAUSED SERIOUS ENGINE DAMAGE...... PISTON AND VALVES TORN ALL UP..... OBVIOUSLY A HUGE PROBLEM WITH THIS VEHICLE MODEL. I HAVE READ SO MANY COMPLAINTS ABOUT THIS ISSUE IN REGARDS TO THIS MODEL. MY TERRAIN ONLY HAS A LITTLE OVER 100,000 MILES ON IT. I HAVE TO PAY $5,000. TO HAVE A REBUILT MOTOR PUT IN IT...... SHAME ON GMC FOR PUTTING SO MANY OF US CUSTOMERS IN DANGER OF BEING SERIOUSLY INJURED. AND CAUSING US TO PAY FOR THIS PROBLEM; THAT THIS VEHICLE OBVIOUSLY HAS. I'M SURE THE MECHANIC SHOPS LOVE SEEING US TOWING OUR JUNK TERRAINS COME ROLLING IN. THEY ARE MAKING SOME SERIOUS MONEY ON REBUILDING MOTORS THAT SHOULD NEVER BE HAVING THESE PROBLEMS.... COME ON WITH RECALLS PLEASE... I CAN'T AFFORD THIS EXTRA EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191598March 26, 2019
SEATS
I REMOTE STARTED MY CAR AND WHEN I GOT NEAR MY CAR I COULD SMELL SOMETHING BURNING AND I OPENED THE DOOR AND SAW SMOKE COMING UP THROUGH THE DRIVERS SEAT. BURNED A HOLE ABOUT THE SIZE OF A DIME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11190567March 21, 2019
SERVICE BRAKES, ENGINE
I GOT A DIAGNOSTIC ALERT: SERVICE THE ENGING AND TRANSMISSION SYSTEM IN YOUR 2018 TERRAIN WITHIN 7 DAYS. THE CODE WAS P050F. I HAVE A LITTLE OVER 10,000 MILES ON HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190583March 21, 2019
ENGINE
DRIVING ON A CITY STREET WHEN THE VEHICLE OIL LIGHT CAME ON, THEN IT PROCEEDED TO TELL ME TO TURN OFF THE VEHICLE, WHICH I DID AND TURN IT BACK ON. THE ENGINE REVVED UP AND STARTED TO SPURT UNTIL I MADE IT HOME. LATER FOUND OUT THAT THE ISSUE I WAS HAVING WAS PART OF RECALL 14882, BUT MY VIN IS NOT INCLUDED ON THE LIST TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190164March 20, 2019
WHEELS
I'VE BEEN NOTICING THAT DRIVING IN THE SNOW THE THE WHEELS LOCK UP UP ESPECIALLY WHEN I AN TAKING A TURN. I BROUGHT THIS BACK TO CARMAX WHERE I PURCHASED THE VEHIC AND THEY STATED THAT THIS IS NORMAL AND THERE IS NOTHING WRONG WITH MY ANTILOCK BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190064March 19, 2019
ENGINE, POWER TRAIN
I'VE TOOK IT TO CAR SHOP AND THEY SAID IT'S BURNING OIL. I HAVE TO GET OIL CHANGES EVERY 2500 MILES, AND IT'S LOW AFTER 2 WEEKS. I'VE CONSTANTLY ADDING OIL AND CHECK IT BETWEEN OIL CHANGES. THIS IS MY FIRST GMC AND I'M NOT TOO HAPPY ABOUT THIS ISSUE I'M HAVING. 104561 MILEAGE AND ENGINE LIGHT JUST CAME ON THIS WEEK. I'M VERY SCARE AND I CAN'T AFFORD ANOTHER ENGINE. IT'S TICKING LOUD AND MAKES NOISE WHEN I ACCELERATE. I ONLY WORK LESS THAN 5 MILES FROM HOME AND THIS IS JUST CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187112March 15, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO 500 AUTOMOTIVE CHEVROLET BUICK GMC (1700 IN-163, CLINTON, IN 47842, (765) 832-2421) WHERE IT WAS DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187146March 15, 2019
ENGINE
TIMING CHAIN BROKE AND RUINED ENGINE. 4100 DOLLARS TO FIX.65500 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186778March 14, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE AUTOMATIC EMERGENCY BRAKING SYSTEM INDEPENDENTLY ACTIVATED AND THE SPEED DECELERATED TO 45 MPH. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE RETURNED TO CRUISE CONTROL MODE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HALL BUICK GMC (LOCATED AT 3010 S SW LOOP 323, TYLER, TX 75701, (903) 771-2886) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5110159147. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 4,473.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185912March 11, 2019
ENGINE
REAR MAIN SEAL FAILED DUE TO CLOGGED PCV VALVE. ONE DAY THE CAR SEAMED FINE, NO VISABLE OIL LEAKS, THE NEXT DAY, DAUGHTER BACKED OUT OF DRIVEWAY AND THERE WAS A LARGE PUDDLE OF OIL UNDER HER VEHICLE. SHE DIDN'T SEE THE PUDDLE, ALL THE OIL LEAKED OUT OF THE VEHICLE, NO ENGINE LIGHT CAME ON, HAD TO HAVE IT TOWED TO SHOP, $1200 ESTIMATE TO REPAIR. THIS IS A KNOWN ISSUE WITH GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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