GMC Sierra Complaints

15,732 consumer complaints on file.

#10576461April 1, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, ENGINE
WHEN MY ISSUES STARTED, I WOULD FILL MY GAS TANK AND THE GAS GAUGE WOULD PLUMMET TO EMPTY. WHILE DRIVING, IT WOULD GO TO FULL, BACK TO EMPTY OR BE ANYWHERE IN BETWEEN. AT THAT TIME, THERE NO NO MECHANICAL ISSUES, JUST THE ANNOYING FACT THAT YOU HAD NO IDEA HOW MUCH FUEL YOU ACTUALLY HAD. THIS WENT ON UNTIL THIS SPRING, WHEN I HAD THE FIRST POTENTIALLY DANGEROUS INCIDENT. I WAS DRIVING DOWN A COUNTY HIGHWAY AT APPROXIMATELY THE SPEED LIMIT AND THE TRUCK'S ENGINE JUST SHUT OFF. NO POWER STEERING, NOTHING. IT HAPPENED JUST AS I WAS COMING TO A STOP SIGN THANKFULLY. I WAS ABOUT 50 MILES FROM HOME AND WAS ABLE TO CALL A FRIEND THAT MANAGES THE COLLISION CENTER OF A LOCAL CAR DEALERSHIP TO SEE ABOUT GETTING A TOW OR HIS OPINION AS TO WHAT WAS WRONG. AFTER ABOUT TEN MINUTES AND AFTER NUMEROUS ATTEMPTS, IT RESTARTED. I TALKED TO SEVERAL MECHANICS AND GOT THE SAME ANSWER FROM ALL OF THEM: THE FUEL PUMP AND SENDING UNIT FAIL IN GMC TRUCKS AROUND THE MILEAGE, 95,000 MILES, THAT I CURRENTLY HAVE ON THE TRUCK. THE GAS GAUGE IS STILL ERRATIC, I HAVE HAD TWO EPISODES OF THE VEHICLE STALLING AND NOW THE SERVICE ENGINE SOON LIGHT IS COMING ON AND WHEN IT IS PUT ON AN ANALYZER IT SAYS EMISSIONS, BUT THERE IS NOTHING WRONG WITH THE EMISSIONS SYSTEM. I HAVE ALSO TALKED TO OWNERS WHO HAVE HAD THEIRS REPLACED AND EVERYONE SAYS TO GET A FACTORY MADE PUMP BECAUSE THE CHEAP AFTERMARKETS BREAK DOWN EVEN QUICKER. I GOOGLED THE INFORMATION AND THE PROBLEM APPEARS TO BE WIDESPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576465April 1, 2014
SERVICE BRAKES
BRAKE FLUID LINE RUSTED COMPLETELY THROUGH. LOST BRAKES WITH FAMILY IN TRUCK WHILE AT 45 MILES AN HOUR AND THREE (3) MILES FROM HOME. DROVE HOME ON SHOULDER OF ROAD WITH DRAG ON TRANSMISSION TO STOP. VERY DISAPPOINTED THAT THIS HAS NOT BE RECALLED SOONER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576141April 1, 2014
ELECTRICAL SYSTEM, ENGINE
MY VEHICLE WAS PARKED IN MY DRIVEWAY. I WAS WALKING DOWN THE DRIVEWAY AND THOUGHT THE CAR WAS BEING STOLEN AS IT WAS STARTING. THERE WAS NO ONE IN THE CAR. THE CAR DID START SEVERAL TIMES ON ITS OWN SO I DISCONNECTED THE BATTERY CABLE AND HAD IT SERVICED IMMEDIATELY. HOW LONG IT HAD BEEN DOING THIS I DO NOT KNOW. I DO KNOW IT HAD NOT BEEN DOING THIS ON THE PREVIOUS DAY AS I WALK BE THERE EVERY DAY AT LEAST 2 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575762March 31, 2014
STRUCTURE
I HAD THE OIL CHANGED AT THE DEALER ON THE FRIDAY PRIOR TO AUGUST 5, 2013 AND THE WARRANTY WAS EXPIRING (AT THAT TIME) IN THE VERY NEAR FUTURE. GOT IN THE TRUCK TO GO OVER TO MY FATHER'S HOUSE AND STOPPED AT A LOCAL GAS STATION THAT STILL DOES FULL SERVE (FOR A PENNY OR TWO HIGHER THAN THE SELF SERVE DOWN THE STREET). AS THE OWNER OF THE STATION WAS CLEANING MY FRONT WINDSHIELD HE ASK ME WHAT WAS WRONG WITH THE DASH AND THAT IS WHEN I SAW IT. TWO LITTLE CRACKS FROM THE PASSENGER AIRBAG UNIT TO THE DEFROSTER VENTS AND ONE THAT WAS COMING STRAIGHT UP THE DRIVERS SIDE DASH HUMP (WHERE ALL THE GAUGES GO). I CALLED THE DEALER IMMEDIATELY AND THE SERVICE MANAGER ASK ME TO SEND PICTURES OF THE CRACKS AND THE ODOMETER, SO HE COULD SUBMIT TO GM. THE FINALLY REPLACED IT, THOUGH THE OWNER OF THE GMC/BUICK/CADILLAC DEALERSHIP SAID THAT IF THE WARRANTY HAD NOT COVERED IT THE DEALERSHIP WOULD AND MY UNDERSTANDING WAS THAT GM WANTED THE CRACKED DASH BACK OR AT LEAST THE BATCH NUMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575971March 31, 2014
FUEL SYSTEM, GASOLINE
I HAVE 2 OF THESE VEHICLES AND KNOW A FEW FRIENDS WITH THE SAME. THE FUEL PUMP AND FUEL GAUGE IN THESE VEHICLES ARE FACTORY DEFECTIVE. THEY ARE VERY, VERY INACCURATE IN TELLING YOU HOW MUCH FUEL YOU HAVE. I HAVE RUN OUT OF FUEL MANY, MANY TIMES WITH 1/2 TANK, 3/4 TANK FULL OF FUEL. THIS IS VERY VERY DANGEROUS SINCE YOU HAVE NO WARNING AND LOSE ALL STEERING AND BRAKES WITH NO ENGINE POWER. A LOT OF MY FRIENDS HAVE HAD THE SAME PROBLEM WITH VERY SIMILAR MAKES AND MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575986March 31, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKES AND ABS WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ABS CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575996March 31, 2014
ENGINE AND ENGINE COOLING
I HAVE A 2001 GMC SIERRA THAT HAS BEEN LOSING COOLANT FOR ABOUT 2 YEARS NOW. I WAS TOLD IT WAS A COMMON PROBLEM WITH THESE TRUCKS JUST WANDERING WHY NOTHING HAS BEEN DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576079March 31, 2014
AIR BAGS
I PURCHASED A 2008 GMC SIERRA PICKUP IN 2012 FROM GEORGE GEE AUTOMOTIVE IN LIBERTY LAKE WA. I EXPERIENCED THE FIRST AIR BAG SERVICE LIGHT SHORTLY AFTER THE PURCHASE. I INFORMED THE DEALER GEORGE GEE ABOUT THIS AND WAS COMPLETELY IGNORED. I THEN TOOK THE VEHICLE TO PARKWAY AUTOMOTIVE IN DEER PARK WA.. PARKWAY NEVER REALLY FIGURED OUT WHY THE AIR BAGS HAD THE ERROR BUT AFTER TRYING A FEW THINGS THE ERROR LIGHT WENT OFF AND STAYED OFF UNTIL MARCH 26TH 2014 WHEN IT CAME BACK ON. AT FIRST IT WAS ON OCCASIONALLY FOR A FEW DAYS. NOW IT IS ON STEADY ALL OF THE TIME. I TOOK THE VEHICLE BACK TO PARKWAY TODAY 03/31/2014 AND WAS TOLD IT IS A MODULE ISSUE AND MY AIR BAGS ARE DISABLED BECAUSE OF IT. PARKWAY IS NOT A GM DEALER THEY ARE NOT ABLE TO REPAIR IT. I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS SAME AIR BAG ISSUE IN GM PRODUCTS AND FEEL THIS IS A VERY SERIOUS SAFETY ISSUE THAT GM SHOULD BE RESPONSIBLE FOR FIXING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575697March 30, 2014
STRUCTURE:BODY, ENGINE, WHEELS
WHILE THE VEHICLE WAS BEING DRIVEN, IT JUST WENT DEAD, NO ENGINE, NO ELECTRIC, NO NOTHING. THE VEHICLE WAS LEFT IN PLACE AND AT SOME POINT, CAUGHT FIRE AND BURNED. A TOTAL LOSS. TO DATE, THE INSURANCE COMPANY HAS NOT PAID ME FOR MY LOSS BUT RATHER HAS GONE TO GREAT LENGTHS TO INVESTIGATE ME PERSONALLY, LOOKING FOR ANY REASON TO NOT PAY. SO, I'VE BEEN MAKING TWO VEHICLE PAYMENTS FOR THE LAST 8 MONTHS. AS A RESULT, I AM STRUGGLING FINANCIALLY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10575074March 27, 2014
SERVICE BRAKES
WENT TO LEAVE DRIVEWAY AND THE PEDAL WENT TO THE FLOOR AND I COULD NOT STOP...HAD TO PUMP THE BRAKES A LOT. GOT OUT AND FOUND BRAKE FLUID ALL OVER THE PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574738March 25, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS 2008 GMC SIERRA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR COULD NOT BE OPENED DUE TO THE LOCK MALFUNCTIONING. THE VEHICLE WAS NOT TAKEN TO DEALER FRO INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574824March 25, 2014
SERVICE BRAKES
BRAKE LINE UNDER DRIVERS SIDE BROKE LEAVING VEHICLE WITHOUT ANY REGULAR STOPPING CAPABILITY AND REQUIRING TOW. ESTIMATED REPLACEMENT OF ALL LINES RECOMMENDED BY GMC DEALER DUE TO FAILURES BEING COMMON, $1,480 PLUS TAX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574316March 24, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
VEHICLE GOES INTO REDUCED ENGINE POWER MODE AT INTERSTATE SPEEDS WITHOUT WARNING AND INCREASES RISK OF BEING REAR ENDED, DOES NOT HAVE ENOUGH POWER TO SAFELY GET THE VEHICLE OFF THE ROAD WHEN IN THE LEFT LANE WITH OTHER CARS BEHIND. MORE INSTANCES OF THIS SAME SCENARIO OVER THE PAST FEW MONTHS THAN I CAN COUNT. THROTTLE BODY HAS BEEN CLEANED. THERE ARE TOO MANY INTERNET FORUM POSTS DETAILING MANY DIFFERENT PARTS HAVING BEEN REPLACED BY DEALERSHIPS AND OTHER MECHANICS AND THE PROBLEM STILL EXISTING TO JUST START REPLACING PARTS BECAUSE THE COSTS TOO QUICKLY IS UNSUSTAINABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574285March 23, 2014
SERVICE BRAKES
I WAS STOPPED AT A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE PEDAL WHEN SUDDENLY THE PEDAL WENT ALMOST COMPLETELY TO THE FLOOR. AFTER GETTING SAFELY OFF THE ROADWAY, I INSPECTED THE TRUCK AND SAW A LOT OF FLUID LEAKING FROM BENEATH THE REAR OF THE CARGO BED. I THEN DISCOVERED THAT A REAR BRAKE LINE HAD RUPTURED, APPARENTLY FROM CORROSION. I CHECKED THE BRAKE RESERVOIR AND FOUND THAT IT WAS ALMOST EMPTY. ONCE I GOT THE TRUCK TO A REPAIR SHOP I SAW THAT ALL THE TUBULAR BRAKE LINES WERE SEVERELY CORRODED AND ALL NEEDED TO BE REPLACED. I HAD STAINLESS STEEL LINES INSTALLED AND REPAIR COSTS EXCEEDED $1.200.00. I'VE OWNED THIS TRUCK SINCE IT WAS BRAND NEW AND HAVE ALWAYS KEPT IT VERY WELL MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574287March 23, 2014
AIR BAGS
WHILE DRIVING IN THE MOUNTAINS, I SWERVED TO MISS AN ANIMAL, TOOK THE DITCH, HIT TWO TREES, SOME BOULDERS AND THE AIRBAGS DID NOT DEPLOY. I WAS TRAVELING AT ABOUT 47 MPH. THE ACCIDENT REPORT SHOWED DAMAGES TO EVERY PART OF THE TRUCK EXCEPT THE ROOF AND TAILGATE. WE HAD A GRILL GUARD INSTALLED AT A GMC DEALERSHIP UPON PURCHASE, AND HAD IT NOT BEEN FOR THAT GUARD, THE ENGINE WOULD HAVE BEEN IN OUR LAPS. THE TRUCK SUSTAINED 20,000 DOLLARS IN DAMAGES, YET ALL GM HAD TO SAY WAS THAT THE AIRBAGS OPERATED AS DESIGNED. I SAY THAT THE DESIGN IS FATALLY FLAWED IF A CRASH OF THIS MAGNITUDE DOES NOT CAUSE THIS VERY IMPORTANT SAFETY FEATURE TO OPERATE. THE FOLKS WHO TOWED THE VEHICLE HAD SOME VERY STRONG OPINIONS ABOUT THIS FAILURE, AND SAID THAT THE GRILL GUARD WAS THE ONLY THING WHICH SAVED US, AND THAT HAVING IT INSTALLED SHOULD NOT HAVE HAD ANY EFFECT ON THE FUNCTION OF THE AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10574304March 23, 2014
ELECTRICAL SYSTEM
30 MINUTES AFTER MY WIFE PARKED OUR 2010 GMC SIERRA 1500 PICK-UP IN OUR DETACHED GARAGE, WE HEARD A BOOM AND I RAN OUTSIDE TO SEE THE GMC CAB AND HOOD ON FIRE. I IMMEDIATELY THOUGHT, MY GOD MY WIFE WAS JUST IN THERE AND THERE IS NO WAY SHE COULD HAVE SURVIVED. I PROCEEDED TO CALL 911 AND ALL THE NEIGHBORS TO EVACUATE THEIR HOMES BECAUSE WE LIVE IN A VERY WOODED AREA AND I THOUGHT THE FIRE WOULD SPREAD. IT BURNED THE GMC, MY SUBURBAN, OUR PONTOON BOAT, OUR SONS CHEVY Z-71 PICK-UP AND THE GARAGE TO THE GROUND. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10574135March 22, 2014
ENGINE, POWER TRAIN
70,000 MILES LOW OIL LIGHT COMES ON, JUST HAD MY OIL CHANGED 1000 MILE BEFORE. TOOK IN TO GM DEALER THEY TOLD ME OIL PAN GASKET WAS BAD. REPAIRED. 1000 MILES LATER LOW OIL LIGHT CAME ON, TOOK BACK TO DEALERSHIP. NO ISSUE FOUND. TRUCK JUST BURNING OIL! *TR THE TRUCK KEEPS USING 2 TO 3 QUARTS OF OIL DEALER WILL NOT DO ANYTHING. CALL GM THEY ADVISE TO GO TO DEALERSHIP AND DO OIL CONSUMPTION TEST. DID THIS TAKING IT BACK TO DEALERSHIP EVERY 500 MILES TO HAVE OIL CHECKED. USED 2-1/2 QUARTS OF OIL BETWEEN OIL CHANGES. TOLD DEALER THIS WAS NOT NORMAL TO FIX MY TRUCK. DEALER ADVISED GM WOULD NOT FIX MY TRUCK BECAUSE THIS IS NORMAL USAGE. IT IS NOW USING ABOUT 3 QUARTS BETWEEN OIL CHANGES. GM TOLD ME TO GO BACK TO DEALER TO HAVE ANOTHER OIL CONSUMPTION TEST DONE. WE SEE THEY HIDE PROBLEMS WELL, AS WAS THE LAST RECALL. HOW ABOUT GETTING THEM TO ADDRESS OR FIX THIS ISSUE. THEY ARE STILL ADVERTISING THE AFM ENGINE , AND RAISING THE NORMAL OIL USAGE FROM A QUART TO 2 QUARTS. AS ANYONE CAN SEE WITH THE LATEST RECALLS THEY WILL HIDE OR NOT ACKNOWLEDGE THE PROBLEM. THEY ARE WORRIED ABOUT THEIR BOTTOM LINE. NOT THE CUSTOMER. SEE HOW MANY CHANGES AND SERVICE BULLETINS HAVE BEEN ISSUED DUE TO THIS OIL CONSUMPTION ISSUE. MY GM CASE # 71-1118075589. THEY TEND TO CLOSE THESE CASE NUMBERS QUICK. AND THEN THEY ASSIGN YOU ANOTHER CASE NUMBER EACH TIME YOU CALL CUSTOMER SERVICE TO HIDE THE FACT THEY HAVE PROBLEMS. WHEN DEALER DOES OIL CONSUMPTION I FIND THEY DO NOT SHOW ANYTHING BACK TO GM OR ATTACH A RECORD TO YOUR VIN #. LAST COUPLE OF TIME I SPOKE TO GM CUSTOMER SERVICE, THEY HAD NO RECORD OF ME EVER HAVING AN OIL CONSUMPTION PROBLEM. AND MY LAST CASE NUMBER DID NOT SHOW UP IN THEIR SYSTEM. ALL YOU HAVE TO DO TO SEE THE PROBLEM IS "GOOGLE " GM 5.3 OIL CONSUMPTION PROBLEM. YOU WILL FIND MORE THAN A FEW COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574143March 22, 2014
STRUCTURE, AIR BAGS
DASHBOARD IS GETTING A LARGE CRACK IN IT EITHER DUE TO STRESS OR SUN HEATING AND COOLING(EXPANSION/CONTRACTION). THIS IS A PLEASURE VEHICLE, NO WORK, NOTHING EVER PUT ON THE DASHBOARD. CONCERN THAT AIRBAG MAY NOT DEPLOY PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574059March 21, 2014
ENGINE
THE VEHICLE HAD BEEN PARKED FOR OVER THREE HOURS AT WHICH TIME IT WAS ENGULFED IN FLAMES. THE ENTIRE ENGINE COMPARTMENT CONSUMED BY FIRE. WE HAD TAKEN THE VEHICLE 2 WEEKS EARLIER TO A DEALER TO HAVE THE RECALL COMPONENT REPLACED BUT IT APPEARS THAT THE PROBLEM WAS NOT CORRECTED AND NOW WE HAVE A VEHICLE WHICH WAS ONLY 4 MONTHS OLD AS A PIECE OF WORTHLESS PILE OF METAL. GM HAS BEEN SLOW TO REACT TO THIS ISSUE AND HAS REQUESTED THAT WE FIRST HAVE OUR INSURANCE COMPANY LOOK AT THE VEHICLE VS. SEEM SEND THEM ONE TO LOOK AT THE THIS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10574093March 21, 2014
SERVICE BRAKES
BRAKE LINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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