GMC Sierra Complaints

15,732 consumer complaints on file.

#10583642April 19, 2014
EXTERIOR LIGHTING
HEADLIGHTS ARE TERRIBLE. VERY DIM. BRIGHTS ARE NO BETTER. INSTALLED AFTERMARKET LIGHTING (JUST UNDER $400) JUST TO BE SAFE AT NIGHT. . MADE COMPLAINT WITH GM. THEY DID NOT ADMIT TO KNOWLEDGE OF THE PROBLEM AND OFFERED NOTHING TO MAKE SITUATION RIGHT. I AM EXTREMELY DISAPPOINTED AND WILL NOT BUY ANOTHER GMC WITH PROJECTION HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583437April 18, 2014
SERVICE BRAKES
TRAVELING SOUTH, NY RT. 12. ATTEMPTED TO SLOW FOR A RIGHT TURN. SIGNAL ON, TOWING AN EMPTY TRAILER APPROX WEIGHT 2000 LBS. APPLIED THE SERVICE BRAKE FOR THE TURN, PEDAL WENT TO FLOOR, NO BRAKES. LUCKILY NO INCIDENT. EXAMINED THE UNDERNEATH AND FOUND THAT THE STEEL BRAKE LINES WERE ROUTED OVER THE FRAME ON THE DRIVER SIDE (UNDERNEATH BODY UNDER THE DRIVER DOOR.) WHEN BRAKE LINE(S) FAILED, THERE WERE NO SIGN OF ANY BRAKING ABILITY. BOTH THE FRONT AND REAR BRAKE SYSTEMS WERE INOPERABLE. THE LINES HAD RUSTED THROUGH FROM APPARENTLY ROAD SALT OR (?), CREATING A VERY DANGEROUS SITUATION. SINCE THE INCIDENT I HAVE SPOKE WITH SEVERAL OTHER DRIVERS WHO HAVE EXPERIENCED THE SAME FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583305April 17, 2014
SERVICE BRAKES
I WAS DRIVING MY 2007 GMC SIEARRA CLASSIC 2500HD WT AND MY BRAKE LINE FAILED. I WENT THREW THE STOP SIGN OUT ONTO A MAIN ROAD AND JUST MISSED GETTING T-BONED BY A TRACTOR TRAILER. I HAD NO BRAKES AT ALL. MY BRAKES ARE ALL UP TO DATE. BRAND NEW BRAKE PADS AND ROTORS. I READ TONS OF COMPLAINTS ONLINE OF PEOPLE WITH THE SAME PROBLEM WITH GM VEHICLES BRAKE LINES RUSTING OUT PREMATURELY. MY TRUCK ONLY HAS 32,164 MILES ON IT AND IS WELL TAKEN CARE OF. I GET COMPLIMENTS ON MY TRUCK EVERYWHERE I GO. I GOT NOWHERE WITH GM CORPORATE OR MARTY'S GMC IN KINGSTON,MA WHERE I BOUGHT THIS TRUCK BRAND NEW. THEY ALL PRETENDED THEY DO NOT KNOW ANYTHING ABOUT THESE BRAKE LINES FAILING. THEY NOW USE A DIFFERENT COATED BRAKE LINE TO REPLACE THE CHEAPLY MADE BRAKE LINES AT THE CUSTOMERS EXPENSE. PLEASE MAKE GM DO A SAFETY RECALL ON THESE FAILING RUSTING BRAKE LINES BEFORE SOMEONE GETS KILLED. I WAS ALMOST NOT HERE TO TELL MY STORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583312April 17, 2014
STEERING
TL* THE CONTACT OWNS A 2010 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE REVERSING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 32,232. UPDATED 06/10/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583057April 16, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS AND THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE THEN ERRONEOUSLY ACCELERATED AND CRASHED INTO A STEEL POST THEN A TREE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FACIAL LACERATIONS ALONG WITH NECK AND BACK INJURIES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10582814April 15, 2014
SERVICE BRAKES
ABS ACTIVATES (NOTICED BY PULSING BRAKE PEDDLE) WHEN MOVING SLOWLY TO A STOP ON DRY CLEAN PAVEMENT. OCCURS RANDOMLY WHEN SLOWLY COMING TO A STOP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582840April 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500 HD. THE CONTACT STATED WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS THE SPEEDOMETER INTERMITTENTLY DISPLAYED THE INCORRECT SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,141. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582900April 15, 2014
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ON 04.12.2014 AFTER GOING TO THE STORE, PARKED UNDER THE CARPORT. THE TIME WAS 10PM. WHILE INSIDE HEARD A POP SOUND AROUND 10:15 PM. WENT OUTSIDE AND THE TRUCK WAS ON FIRE. PUT TRUCK IN NEUTRAL AND PUSHED IT FROM UNDER THE CARPORT, TRYING TO SAVE DAMAGE TO THE HOUSE. FIRE DEPT CAME AND PUT THE FIRE OUT. THE FIRE WARPED ALL THE VINYL UNDER THE CARPORT. LUCKY IT DIDN'T CATCH THE HOUSE ON FIRE. THE FIRE WAS WORSE ON THE PASSENGER SIDE OF THE VEHICLE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10582926April 15, 2014
SUSPENSION
MY WIFE WAS DRIVING APPROXIMATELY 45MPH IN FALL RIVER WHEN ALL OF A SUDDEN WE HEARD A LARGE BANG UNDERNEATH THE VEHICLE, UPON LOOKING IN THE REAR MIRROR I NOTICED A LARGE STEEL ITEM SHOOT OUT FROM UNDERNEATH THE VEHICLE SLIDING FAST BEHIND THE VEHICLE WITH SPARKS NOTICED AS IT WAS DARK, AND INTO ONCOMING TRAFFIC WHICH HAD TO SWERVE TO AVOID AN ACCIDENT AND AVOID THE PROPELLED STEEL LEAF SPRING. NO ACCIDENT OCCURRED, LEAF SPRING WAS RECOVERED FROM THE ROAD AFTER PULLING VEHICLE OVER AND NOTED IT CAME FROM RIGHT REAR OF VEHICLE WHERE IT HAD SNAPPED OFF. THIS INCIDENT CREATED AN EXTREMELY POTENTIALLY SERIOUS CONDITION WHICH COULD HAVE CAUSED IT TO GO INTO THE VEHICLE TRAVELING BEHIND US. UPON BRINGING THIS VEHICLE TO KELLY'S TIRES IN MIDDLEBORO, THEY STATED AND I QUOTE "LET ME GUESS YOUR VEHICLE IS A 2009 SIERRA, THIS HAS BEEN A COMMON PROBLEM WITH THIS PARTICULAR MAKE, MODEL AND YEAR VEHICLE, BUT THERE IS NO RECALL AT THIS TIME". THIS PROBLEM IS SERIOUS, NOT TO MENTION VERY COSTLY FOR THE CONSUMER TO REPAIR A FAULTY PART! THIS VEHICLE SHOULD HAVE A RECALL BEFORE SOMEONE GETS SERIOUSLY HURT IF IT HAPPENS AT A HIGH RATE OF SPEED, BECAUSE AT THE LOW RATE OF 45, WE WERE VERY LUCKY IT DID NOT KILL SOMEONE. NO EXCUSE GM NEEDS TO RECALL/REPLACE/REIMBURSE ITS CONSUMERS...UPDATED 06/03/14 *BF *TT UPDATED 8/22/2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582986April 15, 2014
AIR BAGS
MY 2008 GMC 1500 SIERRA "SERVICE AIR BAG" LIGHT CAME ON WHEN I STARTED MY TRUCK A FEW WEEKS AGO. FINALLY WAS AT THE DEALER, ROMEO GMC IN KINGSTON, NY. THEY RAN DIAGNOSTICS TESTING AND ADVISED ME THAT MY FRONT AIR BAG SENSOR SENSOR WAS BAD AND IT COST ME $469 TO REPLACE IT! THE SERVICE GUY SAID 'THEY ARE IN A BAD PLACE AND GET DAMAGED FROM THE WEATHER ETC AND THEY JUST GO LIKE THAT!' REALLY? THAT'S OK FOR A SAFETY DESIGN? ALSO, HOW CAN THIS SMALL SENSOR COST SO MUCH?? IS IT JUST DEALERSHIP GOUGING PARTS PRICES? I AM SEEING ONLINE THAT I COULD HAVE BOUGHT AN AFTER MARKET PRODUCT AND REPLACED IT MYSELF- A 10MM BOLT HOLDS IT ON! WAS I JUST ROBBED? MAYBE I CAN RETURN IT AD DRIVE WITHOUT THE AIR BAG! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579590April 14, 2014
ENGINE
EXHAUST MANIFOLD BOLT, DRIVER SIDE, AGAINST FIRE WALL, BROKE OFF UNDER NORMAL DRIVING. IT IS MY UNDERSTANDING THAT THERE HAS BEEN A BIG PROBLEM WITH THIS. GMC SHOULD BE MADE TO REPAIR THIS AT THEIR COST, THE EST. REPAIR COST FROM A DEALER IS $1,400 - $1,700. THIS IS A BUNCH OF BS. IS GM COVERING UP THIS SCREW UP TOO???? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579645April 14, 2014
FUEL SYSTEM, GASOLINE
ON APRIL 13 2014 MY TRUCK WAS LEAKING FUEL TOO BAD TO CONTINUE DRIVING. I HAVE BEEN SMELLING GAS FOR ABOUT A YEAR AND COULD NEVER FIND WHERE THE LEAK WAS COMING FROM. THEN ON APRIL 13TH WHILE I WAS DRIVING HOME I SMELLED GAS AND HAD TO PULL OVER, FRIGHTENED THAT THE TRUCK MIGHT CATCH FIRE AND EXPLODE. IT SEEMS THERE IS A LEAK AROUND THE FUEL TANK. I NOTIFIED GM AND THEY SAID THAT THEY WOULD ONLY PAY FOR A PORTION OF THE REPAIR. ANOTHER PROBLEM THAT STARTED ABOUT THE SAME TIME I STARTED SMELLING GAS WAS THAT THE KEY STARTED GETTING STUCK IN THE START POSITIOIN CONTINUALLY TURNING OVER THE STARTER. I THEN HAVE TO STRUGGLE FORCEFULLY TO GET THE KEY TO TURN TO THE OFF POSITION, FEARFUL OF CAUSING MORE DAMAGE TO MY VEHICLE OR POSSIBLY CATCHING FIRE. I DON'T UNDERSTAND HOW THESE TRUCKS DON'T HAVE A RECALL ON THEM!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579662April 14, 2014
SERVICE BRAKES
BRAKE LINES RUNNING ALONG FRAME HAVE COMPLETELY RUSTED OUT DUE TO THE WAY THEY WERE INSTALLED, THEY HOLD WATER AND SALT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582789April 14, 2014
SERVICE BRAKES
BASICALLY THE BRAKES ARENT DOING ITS JOB. EVERYTIME I DRIVE MY GMC I WOULD FEEL THE BRAKES GIVING OUT AND FEAR THAT IT GOING TO BLOW OUT ANY TIME SOON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579414April 13, 2014
SERVICE BRAKES
BRAKES ENGAGED THE ANTILOCK DEVICE EVEN AS I WAS DRIVING ON DRY PAVEMENT. THIS HAPPENED OFTEN, AND IF YOU ARE NOT CAREFUL WITH FOLLOWING DISTANCE YOU'LL REAR END THE VEHICLE IN FRONT OF YOU. THIS HAPPENS IN A RANDOM FASHION THAT THE ANTILOCK DEVICE GETS ENGAGED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579491April 13, 2014
SERVICE BRAKES
VEHICLE WAS PARKED IN MY DRIVEWAY WHEN I NOTICED BRAKE FLUID LEAKING UNDER IT. UPON FURTHER INSPECTION, I SAW THAT THE BRAKE LINE WAS CORRODED AND RUPTURED. WHEN I STARTED THE VEHICLE AND BACKED IT BACK AND FORTH IN THE DRIVEWAY I NOTICED THAT THE BRAKES ONLY WORKED IN THE FRONT FROM THIS POINT. I REPLACED THE RUPTURED BRAKE LINE BUT I AM WORRIED THAT THE REMAINING BRAKE LINES MAY RUPTURE AT ANY POINT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579383April 12, 2014
SERVICE BRAKES
AS I WAS LEAVING WORK I PROCEEDED TO STOP AT A RED LIGHT AND MY BRAKES WENT COMPLETELY OUT I WAS ABLE TO PULL INTO A PARKING LOT AND THAT'S WHERE I WAS ABLE TO SEE THAT MY BRAKE LINE WAS RUPTURED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578686April 9, 2014
ELECTRICAL SYSTEM
VEHICLE WOULD NOT START, IGNITION WOULD NOT WORK AND AIR BAGS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578313April 8, 2014
ENGINE AND ENGINE COOLING
I BEEN HAVING A PROBLEM WITH THE EXHAUST MANIFOLD BOLTS BREAKING OFF. I SPENT A TON OF MONEY REPLACING O2 SENSORS OVER THE LAST 4 YEARS. I'VE JUST CURRENTLY FOUND OUT THAT THE O2 SENSORS WERE NOT BAD, IT WAS ACTUALLY THE EXHAUST HEADER BOLTS BREAKING ALLOWING MY EMISSION SYSTEM TO MALFUNCTION. I'VE HAD 3 BOLTS REPLACED 2 MONTHS AGO AT A TIDY COST OF $1000.00. ONE WEEK AGO I WAS DRIVING DOWN THE ROAD AND SMELLED EXHAUST FUMES IN MY TRUCK CAB. I TOOK MY TRUCK TO MY MECHANIC AND HE FOUND 3 MORE BOLTS ON THE RIGHT SIDE OF THE ENGINE BROKEN OFF. NOT ONLY AM I WITHOUT A VEHICLE (BECAUSE AT THIS TIME I CANNOT AFFORD THE REPAIR) I THINK GENERAL MOTORS SHOULD CORRECT MY PROBLEM AND PAY FOR PREVIOUS REPAIRS. THIS IS POOR WORKMAN SHIP ON THEIR PART NOT TO MENTION A SERIOUS SAFETY HAZARD. ALL GM TRUCKS MANUFACTURED BETWEEN 1999 AND 2007 WITH V-8 ENGINES HAVE THIS PROBLEM. GM SHOULD MAN UP TO THIS ISSUE AND RECALL AND REPAIR THE FAULTY EXHAUST MANIFOLD BOLT PROBLEM. I FOR ONE THINK THIS COULD BE A SAFETY ISSUE AND ENVIRONMENTAL CONCERN. MY TRUCK CANNOT PASS AN ENVIRONMENTAL EMISSIONS TEST AT THIS TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10578328April 8, 2014
SERVICE BRAKES
WHEN IS THERE GOING TO BE A RECALL ON THE RUSTED BRAKE LINES, I ALREADY CRASHED IN 2006 WITH THE ABS SYSTEM WHICH FAILED AND WAS A FAILURE TO START WITH AND WHEN THEY FIXED, THE FIX ONLY LASTED FOR 14 MONTHS AND SINCE THEN I HAVE BE DRIVING WITH CONVENTIONAL BRAKES,SO ARE THEY WAITING FOR ME AND OTHERS TO CRASH AGAIN WITH THESE RUSTY BRAKE LINES. P.S. GOING ON 3RD. SET OF ROTORS IN THE REAR, ONLY 65,000 MI. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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