GMC Sierra Complaints

15,732 consumer complaints on file.

#10573663March 20, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE HE APPROACHED A STOP WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE FAILED TO ENGAGE AND CAUSED THE CONTACT TO DRIVE THROUGH THE INTERSECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED AND ADVISED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS REPAIRED AND THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,635 AND THE CURRENT MILEAGE WAS 115,599.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573350March 19, 2014
SERVICE BRAKES
I WAS TRAVELING ON THE INTERSTATE TOWING A 5TH WHEEL TRAILER AND TRAFFIC CAME TO AN ABRUPT STOP. I APPLIED MY BRAKES AND HAD BRAKES THAN THE PEDAL WENT TO THE FLOOR AND I LOST BRAKING POWER. I LET OFF THE BRAKES AND REAPPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR WITH LOW BREAKING AFFECT. I PULLED THE TRUCK OVER AND FOUND BRAKE FLUID COMING OUT FROM ABOVE THE GAS TANK. I CAREFULLY TOOK THE TRUCK OFF AT THE NEXT EXIT USING MY TRAILER BRAKES TO STOP THE VEHICLE. I TOOK THE TRUCK TO THE FIRST SERVICE STATION THAT I SAW AND HAD THEM LOOK AT IT. THEY FOUND THAT THE REAR BRAKE LINE HAD CORRODED AT A CLIP ABOVE THE FRAME RAIL ABOVE THE GAS TANK AND ADVISED ME THAT THEY WOULD HAVE TO REPLACE THE REAR BRAKE LINE. UNFORTUNATELY I WAS STUCK AWAY FROM MY TOOLS AND SERVICE SHOPS THAT I USE AND WAS STUCK BEING GOUGED BY THE SERVICE CENTER THAT I WAS ABLE TO GET TO FOR A REPAIR. AFTER I RETURNED HOME FROM VACATION I QUESTIONED THE MGT OF THE SERVICE CENTER ABOUT THE BILL. THEY CHECKED WITH THE LOCAL DEALER ABOUT THE HOURS FOR THE REPAIR AND THE LOCAL DEALER ADVISED THEM THAT THEY SEE THIS ALL THE TIME ON THIS VEHICLE. I LOOKED FOR A RECALL ON THIS AND FOUND NONE. I CONTACTED GM ABOUT THIS AS JUST ABOUT EVERYONE THAT I TALK TO ABOUT THIS PROBLEM HAS ALL SEEN IT. GM ADVISED ME THAT IT WAS AN ISOLATED PROBLEM AND THAT THEY COULD NOT HELP WITH THE REPAIR SINCE THE TRUCK WAS 9 YEARS OLD. I ADVISED THEM THAT THIS IS A COMMON PROBLEM AND THEY DENY IT BUT THEY DID OFFER ME $2000 TOWARDS A NEW GM VEHICLE. I ADVISED THEM THAT WAS NOT WHAT I WAS AFTER AS I DO NOT NEED A NEW VEHICLE NOR WANT AN NEW VEHICLE. WHAT I DID ASK FOR WAS 50% OF WHAT THE REPAIR WAS AS IT WAS A 9 YEAR OLD TRUCK AND THEY REFUSED. THEY WILL NOT EVEN PUT THE REFUSAL IN WRITING. THIS NEEDS TO BE A RECALL BEFORE THIS PROBLEM KILLS SOMEONE AS IT IS A COMMON PROBLEM. I SEEN AN INVESTIGATION TO 03 BUT MINE IS 04 WITH SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573416March 19, 2014
SEATS
THIS IS THE E-MAIL I SENT TO GM REGARDING THE PROBLEM WITH THE BACK SEAT AND HOW I FEEL THIS IS A SAFETY ISSUE. THEY DID NOT RESPOND TO MY E-MAIL SO BY THE 8TH DAY I CALLED AND THEY SAID THEY CLOSED THE CASE BASED ON WHAT THE DEALER SAID, "CONDITION DOES NOT REPRESENT A SAFETY HAZARD." I STRONGLY DISAGREED AND PURSUED IT FURTHER GETTING THE SAME ANSWER. HERE IS THE E-MAIL: I HAVE A 2007 SIERRA GMC WITH A BACK SEAT THAT HAS MOVEMENT (PLAY) IN IT DUE TO WHAT GM CALLS A "RATTLE CLIP" BREAKING. I QUESTIONED THE DEALERSHIP WHEN TAKING THE VEHICLE IN FOR A DIFFERENT REPAIR AND WAS TOLD THAT IT WAS JUST A RATTLE CLIP. I HAVE CALLED GM REGARDING THE SAFETY ISSUE AND WAS GIVEN AN AUTHORIZATION FOR A COVERED DIAGNOSTIC ON THE TRUCK. AGAIN, THE DEALERSHIP SAID, "FOUND 2 SEAT BACK RATTLE CLIPS BROKEN. CONDITION DOES NOT REPRESENT A SAFETY HAZARD." I DECLINED THE REPAIR BASED ON THE FACT THERE IS NO KNOWN CAUSE FOR THE FAILURE OF THESE CLIPS EXCEPT FOR THE SIMPLE FACT THEY ARE CHEAP PLASTIC. I DO NOT FEEL REPLACING A PLASTIC CLIP WITH ANOTHER PLASTIC CLIP WILL FIX THE PROBLEM. IT WILL ONLY BE A MATTER OF TIME BEFORE THEY FAIL AND THE SEAT HAS PLAY IN IT. I QUESTION IF THEY WOULD EVEN HOLD IN THE EVENT OF AN AUTOMOBILE ACCIDENT. WHEN STRAPPING IN A CHILD'S CAR SEAT THERE IS TO BE NO MOVEMENT IN IT IN CASE OF AN ACCIDENT FOR OBVIOUS SAFETY REASONS. I DO NOT SEE HOW A BACK SEAT THAT HAS A 1 1/2 INCH OR MORE OF PLAY IN IT IS NOT CONSIDERED A SAFETY ISSUE. I HAVE A VIDEO I WOULD LIKE TO E-MAIL YOU SO YOU CAN DETERMINE THIS FOR YOURSELF. I AM REQUESTING THEY ADDRESS THIS SAFETY ISSUE SO MY FAMILY AND ANY OTHER PASSENGERS CAN BE SAFE WHILE RIDING IN MY GMC. I WOULD LIKE TO POINT OUT ALTHOUGH THEY NAMED THIS PART A "RATTLE CLIP" IT SERVE MORE OF A PURPOSE THAN TO JUST STOP A RATTLE NOSE. IT SECURES THE BACK OF THE SEAT TO THE FRAME OF THE TRUCK SO THERE IS NO MOVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573404March 19, 2014
SERVICE BRAKES, STRUCTURE:BODY
WHILE SLOWING DOWN FOR A LIGHT ON A 4 LANE HIGHWAY MY BRAKE LINES BURST IN TWO PLACES FAILED FROM BEING WEAKEN BY RUST....I HAD NO CHANCE TO STOP OR ADVERT THE CAR AND CRASHED INTO AND TOTALED A NEW BUICK.....THE DRIVER WAS TAKEN TO THE HOSPITAL...THE FRONT OF MY TRUCK NEED REPAIR....GM MADE THE LINES OUT OF STEEL EVEN THOUGHT THE EXHAUST SYSTEM AND FUEL LINE WERE MADE OUT OF RUST RESISTANT MATERIAL ( GO FIGURE)....I HAVE MY TRUCK SERVICED AT THE LOCAL GM DEALERS AND THEY NEVER MENTIONED THE POTENTIAL HAZARD....WHEN SEARCHING THE INTERNET I FOUND THAT MANY OTHER OWNERS HAD THE SAME EXPERIENCE.....I HAD ALSO BEEN ON THE LOCAL AND NATIONAL NEWS YET GM BUT THEY NEVER ADVISE ME OF THIS CONDITION, AND I'M THE ORIGINAL OWNER....UNDER DIFFERENT CIRCUMSTANCES IT COULD OF BEEN MUCH WORSE...MY INSURANCE WENT UP 1000.00 AND THE AGENT SAID THE BREAK LINES ON HER GM TRUCK HAD JUST BURST AND CRASHED IN A DITCH...PEOPLE ARE DRIVING THEIR CARS LONGER AND THERES GOING TO BE A BAD ACCIDENT...I SEE ON THE NET YOUR DEPARTMENT HAS BEEN INVESTIGATING IT FOR SEVERAL YEARS, YET NO ACTION....YOU COULD AT THE VERY LEAST ADVISE OWNERS OF THE DANGER....I FILED A CLAIM WITH GM FOR HELP IN THIS MATTER AND WAS DENIED BECAUSE I ALREADY HAD THE BRAKE LINED REPAIRED.... *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10573132March 18, 2014
POWER TRAIN
HELLO, THE DATE AND MILEAGE ABOVE IS NOT ACTUAL DATE OF FIRST INCIDENT, BUT IS THE FIRST TIME I TOOK IT IN FOR THE FIRST OIL CHANGE AND VEHICLE INSPECTION WHICH ALSO WAS THE FIRST TIME I COMPLAINED TO THE DEALERSHIP ABOUT THE ISSUE. MY TRANSMISSION SLIPS BETWEEN 2ND AND 3RD GEAR AT LEAST 4 TIMES A MONTH. THE DEALER TOLD ME THAT IF I CANT PROVE IT OR IF IT DOESN'T DO IT WHEN THEY DRIVE IT THEN THEY CANT PERFORM A DIAGNOSTIC TEST TO FIX THE PROBLEM. THE SELLER WHO SOLD ME THE VEHICLE CALLED ME TWICE TO SEE HOW IM ENJOYING MY TRUCK AND I COMPLAINED TO HIM BOTH TIMES ABOUT THE ISSUE AND HE TOLD ME THE SAME THING ABOUT MY ISSUE. I EVEN LEFT VOICEMAILS TO HIM ABOUT IT AND HE NEVER RETURNED MY CALLS UNTIL I MADE A YEAR (3/16/14) OWNING MY TRUCK AND CLAIMS HE DON'T REMEMBER ME TELLING HIM THIS THE FIRST TIME. IM A STRONG GM FAN BUT I FEEL IM NOT BEING HELPED WITH MY ISSUE AND ITS ANNOYING THAT I HAVE TO DRIVE MY TRUCK CAUTIOUS GUESSING WILL IT SLIP THIS TIME OR WILL IT SLIP NEXT TIME? IF ITS PROFESSIONAL GRADE THEN WHY AM I HAVING THIS PROBLEM? I USE MY TRUCK FOR FAMILY VACATIONS AND I KNOW ANYONE WITH THE SAME PROBLEM WOULD NOT DRIVE THIS TRUCK FAR AWAY FROM HOME WITH THIS ISSUE. IT DOES IT WHEN IT WANTS TO BUT ITS JUST FUNNY HOW IM TRYING TO FIGURE OUT WHEN IT WILL DO IT AGAIN. I GET ALL THESE EMAILS ASKING ME TO RATE THE DEALERSHIP 5 STARS AND TO RATE THE TRUCK BUT I CANT EVEN GET MY TRUCK CHECKED OUT. THEN THEY TELL ME THEY WONT GIVE ME A RENTAL WHICH I WOULD NEED ANOTHER TRUCK AS A RENTAL. THIS IS SAD I SPEND 30 GRAND ON A TRUCK I CANT GET WORKED ON UNLESS I HAVE PROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573232March 18, 2014
AIR BAGS
SERVICE AIR BAG WARNING CAME ON AND STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573273March 18, 2014
ENGINE, FUEL/PROPULSION SYSTEM
NOTICED ONE MORNING WHEN STARTING UP MY TRUCK THE VALVES WERE TAPPING. LIKE OUT OF ADJUSTMENT. MY 5.3 IS ROLLER LIFTERS SO I WAS SURPRISED. TOOK IT TO DEALER AND WAS TOLD THAT GM HAD A RECALL ON CADILLAC, CHEVY AND GMC 5.3 AND 6.2 ENGINES WITH DEFECTIVE LIFTERS. DEALER REPLACED THE LIFTERS. TOOK A WEEK. WHEN I PICKED UP TRUCK SERVICE ADVISER TOLD ME TO EXPECT TO COME BACK AROUND 60K FOR A NEW CAMSHAFT. NOW WHAT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572929March 17, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS WON'T LOCK AND UNLOCK. I HAVE ALREADY REPLACED ONE DOOR LOCK MECHANISM AT MY COST. NOW A SECOND LOCK WON'T FUNCTION. THIS IS WELL KNOWN BY GM. THEY REFUSE TO RECALL IT. THIS IS A SAFETY ISSUE. GM NEEDS TO REPAIR THESE DOOR LOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572983March 17, 2014
SERVICE BRAKES
TODAY I WAS ON FREEWAY IN BUMPER TO BUMPER TRAFFIC AND WHEN I WENT TO STOP MY BRAKES FLUTTERED AND MADE A WEIRD NOISE AND I PUSHED WITH ALL MY STRENGTH ON BRAKE PEDAL TO STOP AND WASN'T ABLE TO STOP LIKE 25 OTHER CARS IN MY LIFE WOULD HAVE STOPPED AND REAR ENDED A MINIVAN, THERE WAS MINIMAL DAMAGE DONE TO HIS VAN, MY BUMPER HAS A LITTLE DENT AND HIS VAN HAS A SMALL SCRATCH, THIS I THE THIRD TIME IN LAST WEEK THIS HAS HAPPENED WITH THE FIRST 2 ME THINKING IT WAS NOTHING BECAUSE IT ONLY HAPPENS MAYBE 1 OUT OF EVERY 300 BRAKE APPLICATIONS, I CAME HOME TODAY AND DID SOME RESEARCH ON GOOGLE AND FOUND OUT THERE ARE 1000S OF TRUCKS LIKE MINE WITH THE ABS ACTIVATING AT LOW SPEEDS CAUSING CRASHES, I CALLED GM AND ASKED A FEW QUESTIONS AND ALL THEY SAID WAS MY VIN DOES NOT QUALIFY FOR ABS OR BRAKE RECALL GM HAD ON THESE YR TRUCKS. IF MY TRUCK IS DOING THE SAME THING AS THESE TRUCKS THAT QUALIFIED FOR RECALL WHY WONT THEY FIX MIND BECAUSE OBVIOUSLY ITS SAME PROBLEM, THE GM GUY I SPOKE WITH PLAYED DUMB AND ACT LIKE HE HAS NEVER HEARD OF SOMEONE HAVING MY ISSUE, HE IS LYING BECAUSE THERE IS TONS OF PEOPLE ON THESE GM FORUMS THAT HAVE CALLED GM WITH SAME PROBLEM AS MINE WITH SAME RESULTS, PLEASE HELP ME OR LET ME KNOW WHAT RECOURSES I HAVE TO HAVE GM FIX THIS ABS ISSUES BEFORE SOMEONE GETS KILLED, THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572855March 17, 2014
SERVICE BRAKES
TOTAL BRAKE FAILURE DUE TO RUPTURED HYDRAULIC BRAKE LINE. NO PRIOR WARNING. TOTAL FAILURE, I THOUGHT DUAL MASTER CYLINDER WOULD PROVIDE SOME BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572622March 16, 2014
ENGINE
THREE BROKEN MANIFOLD BOLTS. FROM WHAT I HEAR THIS IS A COMMON OCCURRENCE. THE BROKEN ONE CLOSE TO FIREWALL, WILL HAVE TO PULL ENGINE TO FIX. THERE SHOULD BE A RECALL ON THESE MANIFOLD BOLTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572697March 16, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER READS FAULTY SPEEDS, AS MUCH AS 20 MPH OVER THE ACTUAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572531March 15, 2014
SERVICE BRAKES
XMAS TREE SHOPPING W/FAMILY VERY LONG STOPPING DISTANCE, THEN NO BRAKES. I MADE REPAIR AT HOLDING BRACKET NEAR LEFT FRONT WHEEL ON FRAME. THEN ON 2/25/2014 ANOTHER BRAKE LINE RUST FAILURE NEAR BUT IN BACK OF ABS MODULE TO BACK WHEELS. I REPLACED THAT SECTION . TODAY 3/15/2014 ANOTHER FAILURE AT THE FIRST SPOT,HOLDING BRACKET NEAR LEFT FRONT WHEEL ON FRAME. ALL THIS ON 2002 GMC SIERRA,FUNNY I HAVE A 2002 FORD TAURUS ALMOST THE SAME MILEAGE NO BRAKE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572546March 15, 2014
SERVICE BRAKES
SEVERE STEERING WHEEL VIBRATION WHEN BRAKING AT 40 PLUS MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572554March 15, 2014
POWER TRAIN
THE TRANSMISSION CAME OUT OF REVERSE, AND WOULD NOT RETURN. NO REVERSE OR DRIVE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569358March 14, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD BANGING NOISE WAS HEARD FROM THE FRONT END. UPON INSPECTION, IT WAS FOUND THAT THE DRIVE LINE HAD FAILED AND WAS ON FIRE. THE CONTACT PERSONALLY EXTINGUISHED THE FIRE AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE UNIVERSAL JOINT HAD FAILED AND RIPPED OUT THE DRIVE LINE. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,900. UPDATED 05/12/14*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10569198March 13, 2014
SERVICE BRAKES
I WAS APPROACHING STOP LIGHT WHEN THE BRAKES FAILED. BRAKES FAILED DUE TO RUSTED BRAKE LINES. NO ACCIDENT INVOLVED FORTUNATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568834March 12, 2014
VEHICLE SPEED CONTROL
ISSUE WITH THROTTLE BODY REDUCED ENGINE POWER WHEN DRIVING THROWS OUT CHECK ENGINE LIGHT. THOUSAND OF PEOPLE HAVE THIS SAME ISSUE MOST HAVE JUST STOPPED DRIVING THEIR VEHICLE LIKE I HAVE BECAUSE IT'S UNSAFE TO DRIVE. I HOPING NOT JUST FOR ME BUT EVERYONE OUT THERE WITH THIS SAME ISSUE TO GET A RECALL BEFORE IT KILLS SOMEONE. I HAVEN'T BEEN ABLE TO DRIVE MY TRUCK IN THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568693March 12, 2014
SERVICE BRAKES
IT WAS SNOWING AND ICY OUTSIDE. I ATTEMPTED TO BRAKE FOR AN UPCOMING RED LIGHT. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. I HAD VERY LITTLE BRAKING POWER. I STEERED TO THE CURB TO AVOID TRAFFIC IN THE INTERSECTION. I JUMPED THE CURB AND CAME TO A STOP AGAINST A POWER POLE. DAMAGE TO THE POWER POLE AND TO THE FRONT OF MY TRUCK. ONE OF THE STEEL BRAKE LINES RUPTURED. UPON CLOSER INSPECTION, ALL THE BRAKE AND FUEL LINES WERE SEVERELY CORRODED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10568200March 10, 2014
STRUCTURE, ELECTRICAL SYSTEM
MICE, RABBITS ETC. CHEWED THROUGH WIRES BECAUSE GMC PUTS PEANUT OIL ON THEIR WIRES. GMC DEALER SAID THEY WOULD FIX WIRES BUT THE PROBLEM WILL PERSIST BECAUSE PEANUT OIL IS BAIT FOR THESE ANIMALS. THIS IS A PROBLEM THAT WAS REPORTED ON A 2012 VEHICLE. THIS COULD CAUSE FIRES ETC AND NEEDS TO BE FIXED. THE VEHICLE WASN'T RUNNING RIGHT, ENGINE LIGHT WAS ON AND CHEWED WIRES WERE DISCOVERED. WERE TOLD BY GMC DEALER THERE IS NO PERMANENT FIX BECAUSE THEY USE PEANUT OIL BECAUSE ITS CHEAP! WE'VE ONLY HAD THE VEHICLE SINCE SEPTEMBER 2013. GMC WILL PUT THE WIRES TOGETHER AGAIN BUT NOT FIX THE MAIN PROBLEM OF THE PEANUT OIL. THIS IS A PROBLEM THAT IS COMPLETELY AVOIDABLE, YET A PROBLEM THAT IS BUILT INTO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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