GMC Sierra Complaints

15,732 consumer complaints on file.

#11018691August 21, 2017
ELECTRICAL SYSTEM, ENGINE
YESTERDAY AUGUST 20, 2017 IN THE LATE AFTERNOON WHILE DRIVING, MY 2011 GMC SIERRA DEAD STOPPED WITHOUT ANY NOTICE ALMOST CAUSING AN ACCIDENT . I REMAINED BLOCKING THE ROAD UNTIL THE POLICE ARRIVED TO PUSH MY VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO START EVEN WITH A JUMP. THE CAR IS NOW AT THE AUTO REPAIR SHOP AND THE AUTO MECHANIC STATED THAT THE HYBRID SYSTEM IS NOT RESPONDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018701August 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2005 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018695August 21, 2017
AIR BAGS
TAKATA INFLATOR- ELECTRIC CONNECTOR HAS FAILED. THIS HAS LEFT THE TRUCK WITH A FAILED PASSENGER SIDE FRONT AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016387August 20, 2017
UNKNOWN OR OTHER
DASH CRACKING AROUND AIR BAG AND AROUND DRIVER SIDE.IT SEEMS TO BE FALLING TO PIECES FOR NO APPARENT REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016313August 19, 2017
AIR BAGS
TAKATA RECALL. WAS CHECKED BY DEALERSHIP OVER 6 MONTHS AGO AND EVERYDAY I DRIVE THIS VEHICLE WITH THESE AIR BAGS PUTS MY FAMILY AT RISK. I WAS TOLD THESE PARTS WERE ORDERED TO FIX MY VEHICLE BUT HAVE NOT HEARD ANYTHING ELSE. I'M VERY WORRIED THAT AT ANY MOMENT THESE AIR BAGS COULD GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016132August 18, 2017
SERVICE BRAKES
BRAKE LINES RUSTED TO POINT OF REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016149August 18, 2017
FUEL SYSTEM, GASOLINE
MY VEHICLE EXPERIENCED A FAULTY FUEL CONTROL MODULE FAILURE PER THE GM RECALL BULLETIN 14515B FOR PN 20759945, WHILE I WAS DRIVING ON 8-16-17. THE VEHICLE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STOPPED RUNNING WHILE IN MOTION. NO INJURIES OR ACCIDENT ACCORDED AT THE TIME, BUT WE WERE STRANDED ON THE SIDE OF THE ROAD. ACCORDING TO THE RECALL BULLETIN, THIS RECALL WAS VIN SPECIFIC AND MY VEHICLE'S VIN WAS NOT A PART OF THIS RECALL. I BELIEVE THAT PER PAGE 3 OF THE RECALL DOCUMENT, MY VEHICLE SHOULD BE COVERED UNDER THIS RECALL AS I HAD TO REPLACE THIS EXACT DEFECTIVE PART IN MY VEHICLE AS OUTLINED IN THE RECALL NOTICE. I HAVE REGISTERED A COMPLAINT WITH GMC UNDER SERVICE CASE # [XXX] TODAY AND WAS DIRECTED BY CUSTOMER SERVICE DEPARTMENT ([XXX] EXT. [XXX]) TO CONTACT THIS AGENCY TO REQUEST THAT MY VEHICLE BE INCLUDED AS PART OF THIS RECALL AS THE SPECIFIC PN THAT WAS UNDER THIS RECALL WAS FOUND TO BE DEFECTIVE AND HAD TO BE REPLACED. ATTACHED IS THE ACTUAL RECALL BULLETIN 14515B, HIGHLIGHTED WITH AFFECTED RECALL PN, MY VEHICLE MAKE, MODEL AND YEAR AS WELL AS A COPY OF THE REPAIR INVOICE FROM THE GM DEALER THAT I PAID $596.18 FOR AN ITEM THAT SHOULD HAVE BEEN COVERED UNDER THIS RECALL. AS A LONG TIME GM CUSTOMER, I WOULD APPRECIATE ANY ASSISTANCE YOUR AGENCY COULD/WOULD PROVIDE ON MY BEHALF. RESPECTFULLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016088August 17, 2017
SERVICE BRAKES
I DROVE UP TO A STOP LIGHT AND PUSHED THE BRAKES AS USUAL. A BRAKE LINE BURST AND I COASTED THRU THE STOP LIGHT. I USED MY EMERGENCY BRAKE TO STOP. I THINK ALL BRAKE LINES SHOULD BE MADE FROM STAINLESS STEEL UP HERE IN WISCONSIN. THIS DEFINITELY IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015674August 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (RICK HENDRICK CHEVROLET BUICK GMC, 12050 W BROAD ST, RICHMOND, VA 23233, (804) 793-9305) AND (REYNOLDS GM-SUBARU, 249 N MADISON RD, ORANGE, VA 22960, (540) 672-3700) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015822August 16, 2017
AIR BAGS, UNKNOWN OR OTHER
MY COMPLAINT IS FOR THE CRACKED DASHBOARD JUST ABOVE THE FORWARD LEFT CORNER OF THE PASSENGER SIDE AIRBAG COMPARTMENT. THE DASH CRACKED FOR NO APPARENT REASON; THERE IS NO KNOWN CAUSE. MY CONCERN IS BOTH COSMETIC AND SAFETY. NOT ONLY SHOULD A VEHICLE LESS THAN 5YRS OLD NOT HAVE A CRACKED DASHBOARD, BUT SINCE THE DASH IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG COMPARTMENT, AND IS APPARENTLY PRONE TO CRACKING, THERE IS THE POTENTIAL FOR THE DASH TO SPLINTER AND PROJECT SMALL PIECES OF PLASTIC INTO THE BODY OF PASSENGERS IF THE AIRBAG WERE TO BE DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015825August 16, 2017
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE STABILINK AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. ALSO, WHILE MAKING LEFT AND RIGHT TURNS, THE STEERING WHEEL JERKED AND THE VEHICLE STALLED. THE CONTACT HAD TO JUMPSTART THE VEHICLE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO RIVARD BUICK GMC (LOCATED AT 9740 E ADAMO DRIVE SR60, TAMPA, FL 33619 (813) 498-2153) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 8-3174003373. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD BE ESCALATED AND THAT HE WOULD HEAR BACK WITHIN TWO TO THREE DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015346August 15, 2017
SERVICE BRAKES
BRAKE LINE FAILER DO TO POOR ROUTING FROM FACTORY AND SUBSTANDARD MATERIAL USED ON OEM LINES (BARE STEEL) . ALWAYS REPLACE OEM LINES WITH POWDER COATED AFTERMARKET OR STAINLESS "ONLY" INSPECT "ALL LINES & HARDWARE & CLIPS TO FRAME ECT FOR CORROSION". BRAKE FAILER OCCURED WHILE TOWING ANOTHER AUTO WITH TRAILER ATTACHED NO WARNING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11015260August 14, 2017
STRUCTURE:BODY
THE PANELS OVER THE REAR WHEELS ARE BOTH RUSTING THROUGH. BUBBLES ON THE PAINT AS IT RUST TO THE SURFACE. TRUCK IS NOT DRIVEN DURING WINTER SNOW MONTHS IT STAYS IN GARAGE OVER THE WINTER MONTHS. SURPRISED IT WOULD RUST THROUGH ALREADY. IS THERE ANY BODY WARRANTY FOR RUST BEFORE 10 YEARS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014973August 14, 2017
AIR BAGS, UNKNOWN OR OTHER
DASH HAS CRACKED FROM THE PASSENGER SIDE AIRBAG TO THE FRONT OF DASH CAP AND ALONG INSTRUMENT CLUSTER TO THE FRONT OF DASH CAP. THIS CAN EASILY CAUSE A PROBLEM SHOULD THE AIRBAG GO OFF. AT THIS POINT I BELIEVE THE CENTER OF THE DASH WOULD SHATTER SENDING SHRAPNEL TO EVERY DIRECTION INSIDE THE TRUCK SHOULD THE AIRBAG GO OFF OR A COLLISION. FOR ME TO REPLACE THIS IS GOING TO COST $1000.00 THIS IS GMC'S RESPONSIBILITY FOR POOR ENGINEERING AND POOR QUALITY. THEY SHOULD FIX THIS BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED! I SHOULDN'T HAVE TO SPEND $1000.00 ON A $60,000.00 TRUCK BECAUSE THE DASH ISN'T SUPPORTED PROPERLY TO KEEP FROM FALLING APART. BESIDES, WHY SPEND $1000.00 ON A NEW ONE WHEN IT'S JUST GOING TO CRACK AGAIN. STRUCTURAL FLAW!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014905August 13, 2017
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD SURROUNDING AIRBAG AND INSTRUMENT CLUSTER IS CRACKING AND ESSENTIALLY DISINTEGRATING. IF MY AIRBAG DEPLOYS OR I'M INVOLVED IN A COLLISION THESE SHARP PLASTIC FRAGMENTS WILL BECOME A SAFETY HAZARD. THIS TRUCK HAS 38K MILES AND IS IN OTHERWISE PRISTINE CONDITION WITH ZERO SCRATCHES ON THE INTERIOR PARTS ASIDE FROM THESE DASH CRACKS. THE PLASTIC IS PROTECTED EVERY THREE MONTHS AT LEAST WITH AEROSPACE 303 AND PROTECTED FROM SUNLIGHT WHEN NOT IN USE. THIS IS NOT A MAINTENANCE ISSUE, IT'S A STRUCTURAL DEFECT. THOUSANDS OF THESE VEHICLES ARE AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014901August 13, 2017
UNKNOWN OR OTHER
DASH IS CRACKING AND IT'S ON THE PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014961August 13, 2017
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKS, ON BOTH SIDES, ABOVE THE INSTRUMENT CLUSTER AND AT THE PASSENGER SIDE AIRBAG. PASSENGERS SIDE CRACK IS EFFECTING HOW THE AIRBAG ACCESS COVER SNAPS INTO THE EXCISTING DASH RECESS. IT'S VERY BAD AND SAGGING DOWN EFFECTING HOW THE AIRBAG WOULD DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014599August 11, 2017
UNKNOWN OR OTHER
VEHICLE SHAKES EXCESSIVELY AT HIGHWAY SPEEDS. SHAKING IS SO BAD THAT IT CAUSES SEATBELTS TO LOCK. MULTIPLE SETS OF TIRES AND BALANCING HAVE NOT SOLVED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014620August 11, 2017
UNKNOWN OR OTHER
AIR CONDITIONING WENT OUT IN APRIL 2017. DEALER REPLACED SCHRADER VALVE AND RELOADED REFRIGERANT. FAILED AGAIN IN A FEW DAYS. DEALER THEN TOLD ME GM HAD A DESIGN FAILER ON AIR CONDITIONING UNIT AND DID A NATIONWIDE RECALL OF THE A/C CONDENSOR. MY AIR CONDITIONER WAS NOT REPAIRED UNTIL AUGUST 4, 2017 WHEN THE DEALER GOT THE A/C CONDENSOR. I NOT ONLY PAID $198 FOR THE ORIGINAL FIX, BUT ALSO $350 FOR THE FINAL FIX WHICH I CONTINUE TO MONITOR. ALL BECAUSE OF A DESIGN FAILURE ATTRIBUTED TO GM. WHY IS THIS MY PROBLEM AND WHY DO I HAVE TO PAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014686August 11, 2017
UNKNOWN OR OTHER
AIR CONDITIONING HOSE BETWEEN CONDENSER AND COMPRESSOR FAILED. NEEDS A BRACKET TO HOLD IT. GM KNOWS ABOUT THIS BUT HAS NOT CALLED FOR RECALL. THEY CHARGE 700.00 TO FIX. VIRTUALLY ALL 2014 CHEVY AND GM TRUCKS ARE AFFECTED. I AM VERY DISAPPOINTED WITH GM. TRUCK HAD ONLY 60K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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