GMC Sierra Complaints

15,732 consumer complaints on file.

#11021058September 1, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ALWAYS TURNS OFF WHILE DRIVING OR WHILE AT IDLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020455August 29, 2017
STRUCTURE:BODY
SCRATCHES AND CLEAR COAT FLAKING FROM ROAD DEBRI. LOTS OF CHIPS WHEN WASHED AFTER DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020047August 28, 2017
UNKNOWN OR OTHER
THE DASH BOARD IS CRACKING IN SEVERAL PLACES. NAMELY ABOVE THE STEERING WHEEL AND NEAR THE PASSENGER SIDE AIR BAG. THERE WAS NO STRESS OR IMPACTS TO THE DASH THAT WOULD HAVE CAUSED THE CRACKING. THE MANNER AND LOCATIONS OF THE CRACKS COULD CAUSE THE DASH TO FRAGMENT AND CAUSE INJURIES TO OCCUPANTS IN THE EVENT OF AN AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020081August 28, 2017
SERVICE BRAKES, PARKING BRAKE
TL* THE CONTACT OWNS A 1999 GMC SIERRA 1500. WHILE STOPPING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. THE PARKING BRAKE WAS ENGAGED, BUT IT FAILED TO RESPOND AND CAUSED THE VEHICLE TO MOVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 204,206.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019959August 27, 2017
ELECTRICAL SYSTEM, ENGINE
FIRST INSTANCE: (THIS ISSUE HAPPENED THREE TIMES IN ONE DAY BEFORE BEING ABLE TO BE REPAIRED) WITHOUT WARNING THE VEHICLE LOST ALL POWER AND THE MOTOR DIED WHILE TRAVELING AT APPROX. 35MPH FOR SEVERAL SECONDS. WHEN IT POWERED BACK UP EVERYTHING WAS RESET AS IF THE BATTERY HAD BEEN DISCONNECTED. THE DEALERSHIP FOUND A "LOOSE GROUND WIRE" UNDERNEATH THE DASHBOARD AND ATTRIBUTED THE OCCURRENCE TO THIS. SECOND OCCURRENCE: (LESS THAN A MONTH LATER AND HAPPENED TWICE WITHIN A FEW MINUTES) WHILE TRAVELLING ON THE EXPRESSWAY AT APPROX. 70MPH AND AGAIN WITHOUT WARNING THE VEHICLE LOST ALL POWER AND THE MOTOR DIED FOR SEVERAL SECONDS. WHEN IT POWERED BACK UP EVERYTHING WAS RESET AS IF THE BATTERY HAD BEEN DISCONNECTED. THIS HAPPENED AGAIN WHILE EXITING THE HIGHWAY JUST MOMENTS LATER AT A MORE MODERATE SPEED, AGAIN WITH ZERO WARNING. DEALERSHIP NOW STATES THE PROBLEM IS WITH THE POSITIVE BATTERY TERMINAL WIRE & HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019963August 27, 2017
ELECTRONIC STABILITY CONTROL (ESC)
TWICE WHILE TURNING RIGHT AT A MODERATE SPEED THE STABILITRAC SYSTEM TOOK OVER AND STARTED COUNTER-STEERING TO THE LEFT WHILE STILL MOVING AROUND A RIGHT HAND CORNER. PRIOR TO THIS THE STABILITRAC WARNING WAS INTERMITTENTLY ALARMING AT RANDOM. THE VEHICLE ALSO LOST ALL POWER AND THE MOTOR DIED AT ONE POINT. DEALERSHIP THOUGHT IT MAY BE ATTRIBUTED TO A LOOSE GROUND WIRE THAT THEY HAD FOUND UNDERNEATH THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019965August 27, 2017
UNKNOWN OR OTHER
AIR CONDITIONING SYSTEM WENT OUT. DEALERSHIP FOUND THAT THE LINE SET BETWEEN THE CONDENSER AND COMPRESSOR FAILED. DEALERSHIP STATED IT NEEDS A BRACKET TO FIX OR THIS WILL KEEP HAPPENING. APPROX. $700 TO FIX AND NOT COVERED UNDER VEHICLE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019882August 26, 2017
AIR BAGS
THE DASH HAS CRACKED IN A NUMBER OF PLACES. MY FEAR IS THAT IF THE AIRBAG DEPLOYS THAT SHARDS OF PLASTIC COULD BECOME AIRBORNE AND THE PROJECTILES COULD INJURE MYSELF OR MY PASSENGERS. SOME OF THE CRACKS ARE AT THE AIRBAG LOCATION. I HAVE CHECKED ONLINE AND THIS IS A MAJOR PROBLEM ON THESE VEHICLES AND GM WILL NOT ADDRESS IT. THERE IS A FACEBOOK PAGE DEDICATED TO IT WITH MANY MANY MEMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019501August 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HENNESSY BUICK GMC, LOCATED AT 7261 JONESBORO RD, MORROW, GA 30260; (770) 729-4952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019538August 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RIVARD BUICK GMC, LOCATED AT 9740 E ADAMO DR TAMPA, FL 33619, 813-200-8752) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019561August 25, 2017
SERVICE BRAKES, STEERING
HAD THE RECALL FOR THE LOW MANEUVER TURNING ISSUE PERFORMED AT A DEALERSHIP WHEN I HAD MY OIL CHANGED ON AUGUST 15, 2017. LESS THAN A WEEK LATER THE ISSUE OCCURRED WHEN TURNING INTO THE DRIVEWAY AND DEALERSHIP WILL NOT HONOR MY COMPLAINT TO FIX IT. THE STATEMENT I HEAR IS "WE CAN'T DUPLICATE THE PROBLEM" BUT I'M TELLING THEM IT HAPPENED. EITHER THE PROCEDURE TO RECTIFY THE RECALL ISN'T WORKING OR THEY DIDN'T PERFORM IT CORRECTLY. I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019584August 25, 2017
WHEELS
THREE OE (3) GOODYEAR WRANGLER TIRES, LT265/60 R20 HAVE BECOME DEFECTIVE, ALL IN THE SAME FASHION WITH SIDEWALL PROBLEMS, TWO WITH BULGING, ONE WITH AN AT SPEED BLOWOUT AT THE SIDEWALL. FIRST ONE, 1/22/16 WHILE DRIVING BUT STOPPED DUE TO HEAVY TRAFFIC AND ANOTHER MOTORIST POINTED OUT THE BULGE. INSTALLED SPARE, AT DESTINATION PURCHASED AT FULL PRICE 2 BRAND NEW TIRES IN ORDER TO HAVE MATCHING TREAD ON ALL TIRES. DEALER ALLEGED THERE MUST HAVE BEEN DAMAGE, SO THERE WAS NO WEAR ADJUSTMENT. SECOND ONE NOTED WHILE VEHICLE WAS PARKED IN MY DRIVEWAY 2/15/17. CALLED GOODYEAR WHO REFERRED ME TO A LOCAL FACTORY STORE WHO PRO-RATED AN ADJUSTMENT AND I REC'D A NEW TIRE. THIRD ONE BLEW OUT AT TURNPIKE SPEED 8/16/17. NONE OF THESE TIRES WERE ANYWHERE NEAR THE END OF TREAD LIFE AT THE TIME OF THE PROBLEM. THIS VEHICLE HAS NEVER BEEN "OFF-ROAD" AND I DO NOT DRIVE AROUND HITTING OBJECTS WITH THE TIRES. I DO NOT WANT TO TURN OVER THE LATEST DEFECTIVE TIRE TO A DEALER UNTIL I HEAR FROM YOU IF AN INVESTIGATION IS IN ORDER; IT IS "EVIDENCE". I DID TAKE PHOTOS OF THE FIRST TWO TIRES AND WILL DO THE SAME WITH THE MOST RECENT ONE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019408August 24, 2017
ENGINE
RADIATOR LEAK. TOOK TRUCK TO SHOP TO FIND OUT WHY FLUID LEAKING UNDER TRUCK. UPON INSPECTION THEY FOUND THAT THE RADIATOR HAD FRACTURED. THE REPAIR PEOPLE FOUND THAT THERE HAD BEEN A RECALL IN 2014 FOR GMC SIERRA'S, BUT OURS WASN'T LISTED. A RADIATOR SHOULD NOT FAIL ON A 3 1/2 YEAR OLD VEHICLE. THE SPECIFIC SPECIAL COVERAGE # 15829 STATED THAT CYCLING OF THE THERMOSTAT MAY RESULT IN STRESS FRACTURES OF THE RADIATOR. THE REPAIR PEOPLE FELT THIS WAS WHAT HAPPENED. WE WERE FORTUNATE THAT WE WERE IN TOWN AND NOT TRAVELING. WE CONTACTED GMC DIRECTLY TO FILE A COMPLAINT AND THEY REFUSED TO DO ANYTHING ABOUT IT. ACTUALLY TOLD US TO FILE A COMPLAINT HERE. THE RESULTING BILL WAS $1,346.07. $648.17 IN PARTS, $633.45 IN LABOR. NEEDLESS TO SAY WHEN IT COMES TO BUYING ANOTHER TRUCK, THIS BRAND WILL NOT BE ON OUR LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019176August 23, 2017
STEERING
POWER STEERING INTERMITTENTLY GOES OUT ON LOW SPEED, LOW ENGINE RPM, RIGHT HAND TURNS. I HAVE HAD VEHICLE TO DEALER TO HAVE ISSUE FIXED ON MAY 16, 2017. THEY INDICATED THEY COULD NOT DUPLICATE PROBLEM. MODEL YEAR 2014 HAVE BEEN RECALLED FOR THIS ISSUE, BUT NOT 2015 MODEL YEAR TRUCKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019222August 23, 2017
UNKNOWN OR OTHER
REF. COMPLAINT # 11013360. ONCE AGAIN, AT 14,842 MILES, I WAS COASTING AFTER TURNING INTO A LONG DRIVEWAY, I PUSHED THE ACCELERATOR TO CONTINUE.. THE ENGINE REVVED AND THE TRUCK ACTED AS IF IT WAS IN NEUTRAL. THIS TIME, IN THE SECURITY OF MY DRIVEWAY, I DID NOT TOUCH THE GEAR SHIFT AS I HAD IN TIMES BEFORE. THIS TIME I JUST TRIED PUSHING THE ACCELERATOR. AFTER FOUR ATTEMPTS WHERE THE ENGINE JUST REVVED.THE GEAR FINALLY "CAUGHT AFTER THE FOURTH ATTEMPT TO ACCELERATE". ONCE AGAIN, I TOOK IT INTO MY DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG, NOR COULD THEY DUPLICATE THIS ISSUE. PLEASE, I NEED SOMETHING DONE! I AM DRIVING CROSS COUNTRY FROM SOUTH CAROLINA TO WYOMING IN ONE MONTH. I AM VERY APPREHENSIVE ABOUT DRIVING THIS TRUCK AS I FEEL IT IS UNSAFE AND WILL CAUSE ME TO CRASH. I HAVE NOT HEARD A RESPONSE FROM YOU SINCE FIRST REPORTING THIS PROBLEM 8/7/2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018833August 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MAGGIO BUICK GMC, 310 NEW ROADS ST, NEW ROADS, LA 70760 (225) 240-7618) WAS CONTACTED AND CONFIRMED THAT THE PARTS AND A REMEDY WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS WERE ON BACKORDER. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A SECOND NOTICE WHEN THE REMEDY AND PARTS BECSME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018892August 22, 2017
ENGINE
NOTICED VIVID AND PERSISTENT ENGINE VIBRATION SHORTLY AFTER PURCHASE - WITH NO ASSOCIATED CHECK ENGINE CODE. VIBRATION HAPPENS AT ALL ENGINE AND AMBIENT TEMPERATURES (ESPECIALLY BELOW 50 DEGREES FAHRENHEIT), AT ALL ALTITUDES, REGARDLESS IF IN PARK, NEUTRAL, OR DRIVE. VIBRATION IS SO NOTICEABLE, YOU CAN WATCH THE WAVES VIBRATE THROUGH A CLASS OF WATER WHEN PLACED ON THE DASHBOARD. TAKEN TO TWO DIFFERENT DEALERSHIPS AND BOTH HAVE STATED THE VIBRATION EXPERIENCED IS PER NORMAL DESIGN FOR 6.2L ENGINE. HARD TO BELIEVE GM WOULD DESIGN A $65K+ VEHICLE THAT PURPOSELY VIBRATES/SHAKES. ESCALATED THROUGH GM CORPORATE (SR# 8-3108393XXX), TO WHICH THEY CONFIRMED TRUCK IS RUNNING AS DESIGNED. SINCE THE ENGINE WAS NOT THROWING A CODE, NO FURTHER INVESTMENT/RESOLUTION WAS NEEDED ON THEIR END. THEIR SOLUTION TO ME...SELL THE TRUCK IF NOT HAPPY. OF COURSE THEY DID NOT SAY THAT, BUT THAT'S THE WAY I INTERPRETED THEIR RESPONSE TO MEAN. BUYER BEWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018880August 22, 2017
UNKNOWN OR OTHER
THE DASH IS CRACKING SEVERELY, THERE ARE 2 CRITICAL CRACKS 1 AT THE PASSENGER AIRBAG AND 1 AT THE GAUGE CLUSTER. THE WHOLE DASH VIBRATES AND BOUNCES WHICH IS A SAFETY CONCERNS FOR BOTH DRIVING BECAUSE IT DRAWS ATTENTION WHEN DRIVING AND ALSO THIS IS A STRUCTURE AREA THAT HOSTS THE SPEAKERS, AIRBAG, AND OTHER TRIM. THIS IS NOT CONSIDERED TRIM THIS IS A STRUCTURAL AREA THAT IS NEEDED TO HOLD THE DASH AREA TOGETHER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018937August 22, 2017
SERVICE BRAKES
I WAS TRAVELING SOUTH ON I-75 HIGHWAY ABOUT 70 MPH, IN MOTION, IN NORTHERN MICHIGAN AND HAD TO STOP FAST WHEN AN ACCIDENT OCCURRED IN FRONT OF ME. I SLAMMED/MASHED MY FOOT ON THE BRAKE PEDAL ONLY TO FEEL IT FALL TO THE FLOOR, THE METAL HYDRAULIC LINE FAILED AND I NOW HAVE NO BRAKES AT ALL!! I BEGAN TO PRESS ON THE PARKING BRAKE AND DOWN SHIFT THE TRANSMISSION TO ASSIST IN THE SLOWING OF THE VEHICLE. I ALSO STEERED AROUND THE STOPPED CARS INTO THE SIDE AND DITCH OF THE ROAD. I LUCKILY HAD THE RIGHT REACTIONS BUT NOT ALL PEOPLE DO OR CANNOT ACT AS FAST. THIS IS A DANGEROUS ISSUE WITH THIS GMC SIERRA 2004. PLEASE HAVE IT RECALLED. I HAD TO HAVE THE REPAIR SHOP REPLACE ALL THE METAL BRAKE LINES AS THEY WERE CORRODED. I HAVE NEVER HAD A VEHICLE FAIL ITS BRAKE LINES LIKE THIS. MY VEHICLE ONLY HAS 48,000 MILES ON IT AND IS GARAGE KEPT SUPER CLEAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016503August 21, 2017
SERVICE BRAKES
AT 47,000 MILES. I NOTICED A SLIGHT VIBRATION IN THE FRONT END WHILE BRAKING ON THE HIGHWAY. OVER THE NEXT 2 WEEKS THE VIBRATION BECAME CONSIDERABLE WORSE. IT FELT AS THOUGH THE ROTORS BECAME WARPED WHICH I HAVE EXPERIENCED DURING VEHICLE TESTING AT PREVIOUS EMPLOYMENTS. I REPLACED THE FRONT BRAKE ROTORS AND BRAKE PADS. DURING REMOVAL OF THE OLD BRAKES, I QUICKLY NOTICED THAT 1 OF THE 4 PADS WAS COMPLETELY CORRODED THROUGH THE BACKING PLATE. BRAKE PAD CONTACT AREA WITH THE ROTOR WAS FINE, BUT THE BACKING PLATE HAD HOLES IN IT FROM THE LEVEL OF CORROSION. OTHER 3 BRAKE PADS WERE FINE, VERY MINOR SURFACE CORROSION AT WORST. SINCE REPLACING MY BRAKES THE VIBRATION HAS NEVER REPEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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