GMC Sierra Complaints

15,732 consumer complaints on file.

#11065918January 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH DOWNHILL WITH THE ACCELERATOR PEDAL RELEASED, THE VEHICLE WENT OUT OF GEAR AND HAD NO ACCELERATION. THE CONTACT HAD TO SWITCH TO NEUTRAL AND THEN TO DRIVE IN ORDER FOR THE VEHICLE TO PERFORM NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING BELOW 30 MPH AND WITH THE FOOT OFF THE ACCELERATOR AND BRAKE PEDALS. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (WEST BROTHERS GMC/CHRYSLER IN SULLIVAN, MISSOURI) FOUR TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065932January 30, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE VEHICLE WAS BEING SERVICED AT DOSSETT GMC CADILLAC (1058 W PINE ST, HATTIESBURG, MS 39401), THE DEALER INFORMED THE CONTACT THAT THE RADIATOR WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065938January 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROYAL AUTOMOTIVE AT (205) 823-3100 (LOCATED AT 3010 COLUMBIANA RD, BIRMINGHAM, AL 35216) AND COURTESY BUICK GMC AT (205) 718-7565 (LOCATED AT 1857 EDWARDS LAKE RD, BIRMINGHAM, AL 35235) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065589January 29, 2018
STEERING
ELECTRIC STEERING STARTED LEAKING TOOK IT TO DEALER WASINFORMED UNIT HAS TO BE REPLACED AT A COST 1660. DOLLARS TRUCK HAS 76000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065703January 29, 2018
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
DURING DRIVING, THE STABILITY SENSORS WOULD GO OFF AND SHOW UP STATING STABILITY TURNED OFF, OR POWER STEERING TURNED OFF. THE VOLTAGE ON VEHICLE WOULD SUDDENLY DROP FROM 15 TO 9 AND THEN BACK UP. THIS WILL USUALLY TURN OFF THE INTERIOR LIGHTS AND ELECTRONICS. I HAVE DISCUSSED THIS WITH OTHER 2014 SIERRA AND SILVERADO OWNERS AND THEY ALL ADVISED THIS WAS OCCURING ON THEIR VEHICLES. THERE IS A GROUND WIRE THAT WAS NOT PROPERLY INSTALLED UNDER THE DASH WHICH CAUSES HIGH RESISTANCE MATERIAL TO CAUSE ELECTRICAL ISSUES. DURING ONE OF MY DRIVES TO WORK GOING 60 MPH, THE ELECTRICAL COMPONENTS SHUT OFF AND CAUSED THE ENGINE TO STOP RUNNING. I WAS ABLE TO PULL OVER WHILE COASTING ON NO POWER AND RESTART THE VEHICLE AND IT WOULD CONTINUE TO GO. THERE HAVE BEEN TIMES WHERE THE STEERING WHEEL WOULD JERK WHILE STATIONARY AS WELL. AFTER MANY FORUM DISCUSSION THIS ALL RELATED BACK TO THE GROUND WIRE NOT BEING PROPERLY INSTALLED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065720January 29, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR WINDOW EXPLODED AND SHATTERED INTO PIECES. MCNEILL CHEVROLET BUICK IN SWANTON, OHIO WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065770January 29, 2018
UNKNOWN OR OTHER
DASHBOARD IS CRACKED ON PASSENGER SIDE AT LEFT CORNER OF AIRBAG. I HAVE SEEN THIS HAS BEEN AN ONGOING PROBLEM WITH GM MAKES AND MODELS. EVEN THOUGH THIS TRUCK HAS ONLY 32,000 MILES ON IT PRESENTLY IT IS OUT OF WARRANTY. THIS SHOULD NOT HAPPEN AT 32,000 MILES FOR ANY REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065476January 28, 2018
EXTERIOR LIGHTING
HEADLIGHTS NOT BRIGHT ENOUGH. ADDED AUXILIARY DRIVING LIGHTS FOR SAFETY AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065485January 28, 2018
UNKNOWN OR OTHER
I HAVE A 2010 GMC SIERRA 2500 HD. THE DASH IS CRACKED UP IN SEVERAL PIECES. I CAN PULL THESE PIECES UP AND SEE UNDER THEM. IF I AM INVOLVED IN A ACCIDENT. THESE PIECES COULD COME OUT. THESE PIECES ARE SHARP AND JAGGED. THIS TRUCK HAS BEEN PARKED UNDER A SHED AND HAS NOT BEEN INVOLVED IN A ACCIDENT. I WAS DRIVING AND NOTICED THE DASH MAKING A VIBRATING NOISE. I LOOKED AND SAW THESE CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065483January 28, 2018
UNKNOWN OR OTHER
I HAVE A 2010 GMC SIERRA 2500 HD. THE DASH BOARD IS CRACKED UP IN SEVERAL PIECES. I WAS DRIVING AND NOTICED THE DASH MAKING A VIBRATING NOISE. LOOKED AND SAW THE DASH CRACKED UP. MY TRUCK HAS ALWAYS BEEN UNDER A SHED. IT HAS NOT BEEN INVOLVED IN A ACCIDENT. THE DASH IS CRACKED IN PIECES THAT I CAN PULL UP. IF I AM IN AN ACCIDENT,THESE PIECES WILL COME OUT. THEY ARE SHARP AND JAGGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065443January 27, 2018
AIR BAGS
TAKATA AIRBAGS. I WAS NOTIFIED BY MAIL JUNE2016 OF DEFECTIVE AIRBAGS. I'VE CALLED MY GMC DEALER (MCKINNEY BUICK GMC - MCKINNEY, TX) SEVERAL TIMES & THEY KEEP TELLING ME PARTS ARE NOT AVAILABLE. THIS HAS BEEN GOING ON FOR OVER 1 1/2 YEARS NOW. AIRBAGS HAVE NOT DEPLOYED, BUT AM NOT COMFORTABLE CONTINUING DRIVING A VEHICLE THAT NHTSA DEEMS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065111January 26, 2018
AIR BAGS
2011 GMC SIERRA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065033January 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DEMONTROND BUICK GMC, 14101 NORTH FWY, HOUSTON, TX 77090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065044January 26, 2018
EXTERIOR LIGHTING
DURING NIGHT OPERATION WITH THE INSTRUMENT CLUSTER ADJUSTED TO PROPER BRIGHTNESS THE INTELLILINK SCREEN IS DANGEROUSLY BRIGHT. THE INTELLILINK SCREEN DOES NOT HAVE AN INDEPENDENT BRIGHTNESS CONTROL FROM THE DIMMER. WHEN SET TO OFF IN AN ATTEMPT TO MITIGATE THE PROBLEM, THE INTELLILINK SCREEN REACTIVATES WITH SUBSYSTEM ADJUSTMENT, E.G. TEMPERATURE ADJUSTMENT, ABSOLUTELY DESTROYING NIGHT VISION OF THE DRIVER. IF ADJUSTING THE BRIGHTNESS LEVEL TO ACCEPTABLE FOR THE CENTER CONSOLE LIGHTING AND INTELLILINK THE INSTRUMENT CLUSTER IS SO DIM THAT IT REQUIRES UNSAFE LEVELS OF DRIVER ATTENTION TO PROCESS THE DIMLY LIT INFORMATION. IN ADDITION THE BACKUP CAMERA IS ALSO TOO BRIGHT AS WELL IN REVERSE CAUSING A DISTRACTION. GM CUSTOMER SUPPORT WAS NOTIFIED AND CONFIRMED THIS WAS AS DESIGNED WITHOUT A DIMMER AND THEY WILL FILE A COMPLAINT AS PER MY REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064995January 26, 2018
STRUCTURE:BODY, EXTERIOR LIGHTING
HEADLIGHTS ARE INADEQUATE ON HIGH OR LOW BEAMS. IT SEEMS THAT THE LIGHT IS FOCUSED INTO TWO NARROW BEAMS IN AN EFFORT TO MAKE UP FOR THE LOW LUMEN LEVEL OF THE LED BULBS. THESE NARROW BEAMS DON'T LIGHT UP ENOUGH OF WHAT IS IN FRONT OF YOU FOR NIGHT DRIVING. I HAVE TO USE MY FOG LAMPS TO TURN ONTO STREETS WITHOUT STREET LIGHTS ON THE CORNER. THE RECIRCULATING SWITCH FOR THE VENTILATION SYSTEM WILL NOT EVEN REDUCE THE AMOUNT OF OUTSIDE AIR COMING INTO THE CABIN, MUCH LESS OCCLUDE IT. NOT GOOD IN 5 O:CLOCK TRAFFIC OR WHEN YOUR BEHIND A DIESEL BURNER. THE DEALERSHIP ACTS LIKE THEY ARE CLUELESS AND SAY EVERYTHING IS WORKING AS IT SHOULD. AFTER READING THIS FORM WITH SO MANY HEADLIGHT COMPLAINTS, I ASKED IF THEY HAD EVER GOTTEN ANY COMPLAINTS LIKE MINE AND THEY DENIED THAT THEY EVER HAVE; AND THEY DID IT WITH A STRAIGHT FACE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065003January 26, 2018
EXTERIOR LIGHTING
HEADLIGHTS SHAKE OR FLICKER AT THE SLIGHTEST BUMP OR CRACK IN ROAD. GM IS AWARE OF THE PROBLEM BUT HAS NO FIX NOR DO THEY PLAN TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064915January 25, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN DRIVING VEHICLE AT ANY SPEED IT STEERS TO THE LEFT OR RIGHT . NOT A SIMPLE ALIGNMENT PULL OR WANDER I CAN FEEL THE WHEEL AS TO WHICH WAY IT WANTS TO STEER AT RANDOM. IF NOT PAYING ATTENTION OR IF YOU WERE TO LET GO OF THE STEERING WHEEL IT WILL GO OFF THE ROAD ABSOLUTLY NOT SAFE TO DRIVE. WHILE ACCELERATING THE VEHICLE FEELS LIKE THE BRAKES ARE BEING APPLIED AND DOES NOT ACCELERATE I HAVE TO GIVE EXCESSIVE GAS PETAL THROTTLE TO GET UP TO SPEED. THERE HAVE BEEN TIMES I HAVE CAME HOME FROM AS SHORT DRIVE AND I CAN SMELL THE BRAKES THEY SMELL BURNT HOT. ONE INSTANCE I WAS MERGING ONTO THE HIGHWAY AND THE TRUCK STRUGGLED TO GET UP TO 60MPH I HAD THE PETAL FLOORED AND THE TRUCK WOULD NOT GO OVER 65MPH THE ENGINE WAS @ 5000RPM MAXED OUT IT WOULD NOT SHIFT NOR GO FASTER THAN 65MPH. RANDOMLY TRANSMISSION THUNKS THUD AND SLAMS INTO GEARS WHEN THE AUTOMATIC TRANSMISSION IS SHIFTING AT LOW SPEED BELOW 50. WHILE DRIVING TRUCK FEELS LIKE THE DRIVE TRAN IS BOUND UP LIKE BRAKE IS APPLIED ON INDIVIDUAL WHEEL(S) . I HAVE HAD NOTHING BUT PROBLEMS WITH THIS TRUCK VERY WEIRD ISSUES THAT DON'T MAKE MECHANICAL SENSE. ALSO THE INSTRUMENT CLUSTER GAUGES AND INFOTAINMENT SCREEN DON'T LIGHT UP JUST BLACK SCREENS AFTER STARTING VEHICLE. HAPPENED 2 TIMES NOW. RADIO WAS OFF WHILE DRIVING THEN CAME ON FULL VOLUME WITHOUT TOUCHING ANYTHING. SERVICE STABILITY /STEERING WARNING CAME ON ONCE.I CAN HEAR FRONT TRANSFER CASE ENGAGE AND DISENGAGE AT LOW SPEEDS RANDOMLY WHEN IN 2WD. RANDOMLY STUCK IN LOW GEAR WHEN ACCELERATING FROM A STOP. AND YOU DON'T HAVE TO USE THE BRAKES MUCH TO STOP YOU BECAUSE AS SOON AS YOU LET OFF GAS PETAL THE VEHICLE NEARLY COMES TO A STOP WITHOUT APPLYING BRAKES. AND IF YOU ARE TURNING IT WILL AT TIMES COME TO A COMPLETE STOP. HAS BEEN TO DEALER 6 TIMES NOW THEY SAY EVERYTHING CHECKS OUT. THERE IS A MAJOR COMPUTER ISSUE OR IS HACKED PER ALL IVE RESEARCHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064400January 23, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (HALL BUICK GMC, 3010 S SW LOOP 323, TYLER, TX 75701, (903) 705-1546) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064405January 23, 2018
AIR BAGS
TAKATA RECALL- STATUS IS STILL ON INCOMPLETE-REMEDY NOT YET AVAILABLE. WE ARE AFRAID OF AIR BAGS DEPLOYING RANDOMLY OR WORST NOT DEPLOYING AT ALL IN AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064450January 23, 2018
VISIBILITY/WIPER
REAR SOLID/HEATED WINDOW EXPLODED WHILE STATIONARY IN THE DRIVE WAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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