GMC Sierra Complaints

15,732 consumer complaints on file.

#11074032February 21, 2018
ENGINE, POWER TRAIN
ON TWO SEPARATE OCCURRENCES, W/ FAMILY IN THE VEHICLE, STARTING SPEED AT APPROX. 35MPH, THE ACCELERATOR (GAS PEDAL) STUCK TO THE FLOOR DURING THE PROCESS OF PASSING ANOTHER VEHICLE DURING CITY STREET DRIVING. TOP SPEED GOT TO APPROX. 55MPH, W/ STOP LIGHTS FAST APPROACHING. THE PEDAL SIMPLY WOULD NOT RELEASE FROM FULL THROTTLE UNTIL AFTER THE VEHICLE FINALLY CAME TO COMPLETE STOP WITH BRAKES APPLIED, SHIFTER TO NEUTRAL POSITION, SLAMMING THE SHIFTER TO PARK, AND IGNITION WAS TURNED OFF! HAD TO TAKE IMMEDIATE AND DECISIVE EMERGENCY ACTIONS DURING BOTH SITUATIONS! THE FIRST TIME IT OCCURRED, THOUGHT PERHAPS THE RUBBER FLOOR MAT MAY HAVE CONTRIBUTED TO THIS EVENT; HOWEVER, DRIVER SIDE FLOOR MAT WAS IMMEDIATELY REMOVED. SEVERAL DAYS LATER, DURING SIMILAR OPERATIONS, THE ACCELERATOR (GAS PEDAL) AGAIN STUCK TO THE FLOOR BOARD IN FULL ACCELERATION MODE W/ FAMILY IN THE VEHICLE! CURRENTLY HAVE APPOINTMENT SET-UP AT A HUNTSVILLE, AL. GMC DEALERSHIP. THIS TRUCK WAS PURCHASED BRAND NEW AT LAURA BUICK IN COLLINSVILLE, IL. ALTHOUGH I REALIZE THERE ARE OTHER GMC CUSTOMERS; NOT SURE WHY THIS HUNTSVILLE, AL DEALERSHIP WOULD NOT WORK ME IN SOONER. THIS VEHICLE HAS APPROX. 49K MILES AND SHOULD STILL HAVE WARRANTY REMAINING UNTIL 68K MILES. GMC SERVICE DEPARTMENT REP. STATED, "MONDAY 26, FEBRUARY IS FIRST DATE AVAILABLE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074054February 21, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROHRICH CHEVROLET (2685 W LIBERTY AVE, PITTSBURGH, PA 15216) AND WAS INFORMED THAT PARTS WERE AVAILABLE, BUT THE DEALER COULD NOT MAKE THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073759February 20, 2018
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 5 MPH IN STOP AND GO TRAFFIC, THE BRAKE PEDAL BECAME HARDER TO DEPRESS TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO GRAFF CHEVROLET BUICK (495 SANILAC RD, SANDUSKY, MI 48471, (810) 648-9850), BUT NO FAILURES WERE LOCATED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073551February 19, 2018
UNKNOWN OR OTHER
MY TRUCK IS SHAKING AT SPEEDS 65+MPH. I RECENTLY HAD MY FRONT END ALLIGNED AND TIRES REBALANCED STILL THE SAME SHAKING IS OCCURING. IT IS TO THE POINT THAT IT IS UNCOMFORTABLE TO DRIVE AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073553February 19, 2018
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING DUE TO METAL BRAKE LINE CORROSION CAUSING AN ACCIDENT. POLICE REPORT: MOORESVILLE, INDIANA PD #A17315
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11073521February 18, 2018
AIR BAGS
PREVIOUS COMPLAINT # 11041047 DATED 10/30/2017 STILL NOT RESOLVED. I HAVE RECEIVED NO COMMUNICATIONS FROM THE MANUFACTURER REGARDING THE OUTSTANDING RECALL OF MY VEHICLES AIRBAGS. I WOULD LIKE MY AIRBAGS REPLACED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073330February 16, 2018
STRUCTURE:BODY
2007 GMC SIERRA TRUCK FRAME RUSTED OUT BEFORE THE BODY AND WILL NOT PASS NYS SAFETY INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073045February 15, 2018
STRUCTURE:BODY
THE DASH BOARD HAS RANDOM HAIR LINE CRACKS THROUGHOUT THAT HAVE RECENTLY SHOWN UP. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073081February 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR MONTHS. THE DEALER (HENRY VALENCIA, INC, 613 N PASEO DE ONATE, ESPAOLA, NM 87532, 1-(866) 512-6302) WAS CONTACTED AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WATING FOR A SOLUTION TO REPAIR THE VEHICLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073095February 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CARL BLACK KENNESAW CHEVROLET, BUICK, GMC (1110 ROBERTS BOULEVARD NORTHWEST, KENNESAW, GA 30144, 888-457-2417) AND WAS INFORMED THAT THE MANUFACTURER WAS NOT PROVIDING PARTS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072849February 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENRY BROWN BUICK GMC AT 480-835-0900 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR ALL DEALERS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072873February 14, 2018
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2012 GMC SIERRA 1500. THE CONTACT STATED THAT THE REAR OF THE VEHICLE WAS TILTING TO ONE SIDE. THE CONTACT STATED THAT ONE OF THE REAR SPRINGS DETACHED FROM THE VEHICLE. THE DEALER (BAGLIER BUICK GMC, 248 PITTSBURGH RD, BUTLER, PA 16001) STATED THAT THE VEHICLE DID NOT HAVE A RECALL. THE DEALER DID NOT DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072962February 14, 2018
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CREST AUTO WORLD AT (603) 356-5401 LOCATED ON 802 EASTMAN RD, CENTER CONWAY, NH 03813 WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROBERTSON'S GMC TRUCK AT (508) 273-2935 LOCATED ON 2680 CRANBERRY HWY, WAREHAM, MA 02571 WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. ALL FOUR TIRES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO THE NHTSA HOTLINE WITHOUT NOTICE. THE APPROXIMATE FAILURE MILEAGE WAS 648.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072250February 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENDALL AUTO MALL (15700 IDAHO CENTER BLVD, NAMPA, ID) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072255February 12, 2018
AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING TO WORK ONE MORNING AN ERROR MESSAGE FLASHED ENGINE REDUCED POWER, STABILITY CONTROL LOSS. TRUCK STRUGGLED TO ACCELERATE. HAS HAPPENED SEVERAL TIMES SINCE NOVEMBER 2015 ON CITY STREETS OR HIGHWAYS CAN HAPPEN AT ANY TIME. I HAD TO REPLACE ENTIRE SYSTEM FROM THROTTLE BODY TO THE PEDAL ASSEMBLY HAVE FOUND OUT THAT THIS IS COMMON PROBLEM THAT GM KNOWS ABOUT ALONG WITH THE CRACKS IN THE DASH AROUND AIR BAG ON PASSENGER SIDE AND THE INSTRUMENT CLUSTER AND REFUSES TO RECALL AND FIX CRACKS IN AIR BAG HOUSING COULD POSE A SAFETY HAZARD ALONG WITH LOSS OF ENGINE POWER FROM FAULTY WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071752February 8, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 GMC SIERRA 3500. THE CONTACT NOTICED BLACK SMOKE IN HIS HOME. HE THEN NOTICED THAT THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS NOT CONTACTED BECAUSE THE CONTACT WAS ABLE TO CONTAIN THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT SUFFERED MINOR BURNS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 260,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11071757February 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (POAGE BUICK CADILLAC, 4300 BROADWAY ST QUINCY, IL 62305, (217) 222-8900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071586February 7, 2018
FUEL/PROPULSION SYSTEM
GOT A RECALL ON DECEMBER 15, 2017 ABOUT THE SECOND GAS TANK ISSUE. ADVISED NOT TO FILL THE SECOND TANK BECAUSE IT CAUSE THE FRONT TANK TO EXPAND, RUB THE DRIVE SHAFT, AND CAUSE A LEAK AND POSSIBLE FIRE. THEY SAID THAT THEY WOULD NOTIFY WHEN PARTS ARE AVAILABLE. HAVE NOT HEARD ANYTHING BACK YET. IT HAS BEEN 2 MONTHS. WE TRAVEL LONG DISTANCES WITH THIS TRUCK AND NEED THE ADDED FUEL FROM THE SECOND TANK. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071632February 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (RENO BUICK GMC CADILLAC, 900 KIETZKE LN, RENO, NV 89502) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071559February 7, 2018
ENGINE, POWER TRAIN, STEERING
STEERING ELECTRICAL ASSIST FIGHTBACK, DRIVING,TURNING RESULTING IN NO STEERING-DEADLY! THIS CAN HAPPEN AT ANY TIME WHILE DRIVING. VERY DANGEROUS! ENGINE MUST BE SHUT OFF AND RESTARTED BEFORE YOU CAN GET OUT OF STREET. THEN MESSAGE READS "LOWER DRIVER WINDOW THEN RAISE" BEFORE PROCEEDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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