GMC Sierra Complaints

15,732 consumer complaints on file.

#11067204February 6, 2018
AIR BAGS
DASH BOARD SEVERELY CRACKED,SECOND TIME IT HAPPENED, GMC REFUSES TO REPAIR AGAIN. IF AIRBAG GOES OFF ENTIRE DASH WILL LIKELY EXPLODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067247February 6, 2018
AIR BAGS
TAKATA RECALL-- IF THESE ARE DEFECTIVE AS THE MANUFACTURER STATES THEN GM SHOULD REPLACE THEM POST HASTE...END OF STORY. KFW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067272February 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ADAMS BUICK GMC INC, 1017 BEREA RD, RICHMOND, KY 40475, (859) 759-0092) WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN PARTS WOULD BECOME AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067304February 6, 2018
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG SENSORS IN THE VEHICLE WERE CORRODED. THE AIR BAG INDICATOR ILLUMINATED BEFORE AND AFTER THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066925February 5, 2018
SERVICE BRAKES
LEFT REAR BRAKE LINE APPEARS TO BE INSTALLED IN HARMS WAY. THAT IS, AN OBJECT ON THE ROAD COULD BE STRUCK WHICH COULD TEAR AWAY THE BRAKE LINE RESULTING IN LOSS OF BRAKING POWER. OTHER VEHICLES OF THE SAME TYPE ON THE DEALER'S LOT WERE OBSERVED TO BE OF THE SAME DESIGN. IF THIS BRAKE LINE IS LOST DUE TO ROAD HAZARD, WILL BRAKING POWER BE LOST? PLEASE ADVISE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066962February 5, 2018
VEHICLE SPEED CONTROL
COMPLAINT INVOLVES REDUCED POWER MODE WHILE DRIVING. THIS HAS BECOME A SAFETY CONCERN BECAUSE OF THE RAPID DROP IN SPEED WHILE DRIVING. IT IS UNSAFE TRYING TO EXIT TRAFFIC LANES WITH NO RESPONSE FROM THROTTLE PEDAL AND APPEARS TO BE A COMMON PROBLEM WITH DRIVE BY WIRE VEHICLES PRODUCED BY GENERAL MOTORS. VEHICLE HAS BEEN TO DEALERSHIP TWICE WITH NO RESOLUTION OF THE PROBLEM. THIS FAILURE HAS OCCURRED AT VARIOUS SPEEDS, TIMES OF DAY, TEMPERATURES ETC. IT WILL ENTER REDUCED POWER ONCE TO TWICE A DAY. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066963February 5, 2018
UNKNOWN OR OTHER
REGARDING RECALL FOR GM 14515B. OR NHTSA 14V614 I HAVE A 2008 GMC SIERRA SLT WITH A 5.3 LITRE ENGINE. MY VEHICLE FAILS TO START AND THE CHECK ENGINE LIGHT IS ON WHEN BROUGHT TO THE DEALER THEY CHANGED THE FUEL PUMP FLOW CONTROL MODULE PART 20759945 THE SAME PART NUMBER THAT IS MENTIONED IN THE CURRENT RECALL. I ALSO HAVE SAME CONDITION MENTIONED IN CURRENT RECALL. BUT WHEN ASKED ABOUT THE RECALL GYM CANADA CUSTOMER SERVICE AND DEALER JUST SAYS THERE IS NO RECALL ON MY VIN BUT CAN'T EXPLAIN WHAT VEHICLES ARE AFFECTED BY RECALL AND WHY. MY VEHICLE FALLS WITHIN THE YEARS AFFECTED BY THE RECALL. I AM SENDING THIS BECAUSE I THINK MORE VEHICLES ARE AFFECTED BY THIS RECALL THAN ORIGINALLY MENTIONED. IF YOU COULD LOOK INTO THIS PLEASE. I JUST FIND IT WEIRD HOW THE VEHICLE EXPERIENCES THE SAME CONDITION AND THE SAME PART IS AFFECTED BUT FOR SOME VEHICLES IT'S NOT A RECALL. WILL SOMEBODY HAVE TO DIE FOR THIS TO BECOME A CONCERN. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066976February 5, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE THE ROADWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE HEADLIGHTS WERE WORKING ACCORDING TO SPECIFICATIONS. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *TT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066979February 5, 2018
SERVICE BRAKES
WHEN BRAKING AT THE END OF OUR DRIVEWAY BEFORE PROCEEDING INTO THE ROAD THE BRAKE PEDAL PULSATES LIKE ABS IS KICKING IN BUT THE VEHICLE HESITATES TO STOP. ALSO WHEN TURNING TO THE LEFT AT LOW SPEED, CAN HEAR THE ABS SYSTEM ACTIVATING AND GET PULSING IN THE BRAKES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067095February 5, 2018
AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN, SEAT BELTS, STEERING, EXTERIOR LIGHTING
I TEMPORARILY HAD NO CONTROL OVER THE VEHICLE CAUSING ME TO HAVE AN ACCIDENT. WHILE DRIVING DOWN A RESIDENTIAL STREET APPROACHING A STOP SIGN INTERSECTION I MERGED INTO THE CENTER OF ST TO PASS A TRASHCAN AND IN THE PROCESS OF RETURNING TO MY CORRECT POSITION ON THE ROAD I SUDDENLY HAD NO STEERING. PANICKING FROM THE LOSS I PRESSED MY BRAKES AN ATTEMPT TO BRING VEHICLE TO A STOP BUT WAS UNSUCCESSFUL BECAUSE THE TIRES BEGAN A SLIDE ONCE NOTICING THE TRACTION LOSS I PROCEEDED TO RELEASE BRAKES AND REAPPLY IN HOPES OF GAINING TRACTION THE BRIEF RELIEF FROM BRAKES CAUSED THE VEHICLE TO REGAIN TRACTION AND WHILE I STILL HAVE NO CONTROL OVER STEERING, THE VEHICLE JERKS TOWARDS THE RIGHT SIDE OF THE ROAD AND THE BRAKES BEING REAPPLIED THE VEHICLE CONTINUES TO SLIDE OFF PAVEMENT MAKING CONTACT WITH STOP SIGN AND TELEPHONE POLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11066885February 4, 2018
SERVICE BRAKES
HARD BRAKE PEDAL. AT LOW SPEED THE BRAKE PEDAL GETS REALLY HARD AND MAKES IT HARD TO STOP THE TRUCK. PEDAL HAS TO GET PUSHED REALLY HARD TO BARELY STOP FROM HITTING OTHER VEHICLES. ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066902February 4, 2018
AIR BAGS
STRUCK A DEER WITH THE VEHICLE AT APPROX. 75MPH. THE DRIVER SIDE AIRBAG DEPLOYED. CONTROL OF THE VEHICLE WAS MAINTAINED AND THERE WAS NO SUDDEN DECELERATION. THE COVER OF THE STEERING WHEEL, WHICH BEARS A PLASTIC GMC LOGO THAT IS HEAVIER THAN THE REST OF THE MATERIAL BLEW EXACTLY ON THE CORNER OF THE G. DUE TO THE LOCATION OF THE SPLIT THE LOGO HIT MY WRIST LIKE A HAMMER CAUSING NERVE DAMAGE AND PERMANENTLY STAMPING THE GMC LOGO ON MY WRIST. I CURRENTLY POSSESS ALL DEPLOYED SRS COMPONENTS ALONG WITH THE ACM THAT WAS IN THE VEHICLE AT THE TIME OF DEPLOYMENT. THE DAMAGE, ASIDE FROM THE SRS COMPONENTS, WAS ONLY TO THE BUMPER, GRILL, AND CONDENSER WITH MINOR DAMAGE TO THE CORE SUPPORT WHERE THE BUMPER MOUNTS (RADIATOR, FENDERS, AND HOOD WERE NOT IMPACTED). I QUESTION THE SAFETY OF THE WAY THE STEERING WHEEL SPLIT AS THE EDGE OF THE G HAS A SHARP EDGE THAT COULD HAVE POTENTIALLY SLIT MY WRIST OPEN. I ALSO QUESTION THE DEPLOYMENT OF THE BAG DUE TO NO SUDDEN DECELERATION AND THAT IF THE BAG HAD NOT BEEN DEPLOYED THERE WOULD HAVE BEEN NO INJURY IN THIS LOSS. ALSO I HAD PREVIOUSLY HAD AN ISSUE WHERE I STARTED THE VEHICLE ON THE FIRST COLD DAY, ALL WARNING LIGHTS ON DASH CAME ON AND ADVISED ME TO SERVICE ALL SYSTEMS. I TURNED OFF THE VEHICLE AND RESTARTED AND THERE WAS NO WARNINGS PRESENT. AFTER THE LOSS AND REPAIRS I EXPERIENCED THIS SAME ISSUE BUT IT WOULD NOT RESOLVE BY RESTARTING THE VEHICLE. THEY PULLED CODES AT THE DEALERSHIP AND PERFORMED A SOFTWARE UPDATE AND I HAVE NOT HAD THIS PROBLEM SINCE. IT WAS COLD DURING THE LOSS BUT THE VEHICLE HAD BEEN RUNNING SEVERAL HOURS AS I WAS DRIVING CROSS COUNTRY AT THE TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11066759February 3, 2018
POWER TRAIN
SAFETY ISSUE: KNOWN ISSUE TO GM BUT COMPANY REFUSES TO ACKNOWLEDGE AS A SAFETY ISSUE. A LARGE NUMBER OF GMC/CHEVROLET PICKUPS HAVE VIBRATION ISSUE AT HIGHWAY SPEEDS CAUSING STRESS AND UNNATURAL WEAR ON VEHICLE COMPONENTS WHICH MIGHT FAIL CAUSING A CRASH AT HIGHWAY SPEEDS. GM DEALERS UNWILLING TO SOLVE ISSUE ON MAJORITY OF AFFECTED VEHICLES (2014-2015).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066623February 2, 2018
AIR BAGS
TAKATA RECALL. IN 2016 I RECEIVED A NOTICE OF POSSIBLE RECALL FOR MY AIRBAGS, A FEW WEEKS PRIOR TO RECEIVING THIS NOTICE THE CHECK AIRBAG WARNING LIGHT CAME ON IN MY VEHICLE AND HAS BEEN ON SINCE. TWO YEARS OF AN AIRBAG WARNING LIGHT WITH A NOTICE OF UNSAFE AIRBAGS IS CONCERNING TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066713February 2, 2018
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL POPPING NOISE AND THE DASHBOARD HAD A HOLE. THE DASHBOARD WAS CRACKED ACROSS TO THE AIR BAG, AND PLASTIC AND METAL FRAGMENTS WERE EXPOSED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066178February 1, 2018
EXTERIOR LIGHTING
UNSAFE HEAD LIGHTS AND THE SUPPOSED UPDATED HEADLIGHT ARE ONLY GOOD FOR 12 MONTHS OR 12,000 MILES.. THE REPLACEMENTS HAVE BOTH BURNED OUT ALREADY AT $50 EACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066075January 31, 2018
AIR BAGS
"TAKATA RECALL" IF THIS IS A POTENTIALLY LIFE THREATENING ISSUE, THEN I CONSIDER 2 YEARS TOO LONG TO REMEDY THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066172January 31, 2018
EXTERIOR LIGHTING
MY HUSBAND AND I WERE DRIVING ON HIGHWAY 1 JUST PAST MONTARA BEACH. IT WAS AROUND 7:30 PM AND ALREADY DARK. WE WERE GOING APPROXIMATELY 45 MPH WHEN ALL OF A SUDDEN, BOTH HEADLIGHTS SHUT OFF ON ITS OWN. WE WERE APPROACHING AN EXTREMELY CURVY STRETCH OF ROAD ALONG OCEAN CLIFFS AND THERE WAS NOWHERE TO PULL OVER. THE SYMBOL ON THE DASH WAS LIT UP SAYING THAT OUR LIGHTS WERE ON (EVEN THOUGH THEY WEREN'T). THANKFULLY THERE WAS A CAR IN FRONT OF US AND ONE BEHIND US THAT GAVE US ENOUGH LIGHT AND TIME TO REACT WHICH MEANT WE DIDN'T HAVE TO JAM ON OUR BRAKES AND HOPE FOR THE BEST. WE TRIED THE HIGH BEAMS WHICH ALSO DID NOT WORK. AFTER TURNING KNOBS AND PRESSING BUTTONS (WHILE DRIVING) TO GET SOME ILLUMINATION, WE FINALLY WERE ABLE TO TURN ON THE FOG LIGHTS WHICH WAS ENOUGH TO GET US SOMEWHERE SAFE. THIS IS EXTREMELY DANGEROUS AND SHOULD NEVER HAPPEN TO ANYONE. WITHOUT THE HEADLIGHTS FROM THE CAR IN FRONT OF US AND BEHIND US, THIS COULD HAVE ENDED VERY BADLY, POSSIBLY EVEN FATAL. WE WERE NEVER ABLE TO GET THE HEADLIGHTS BACK ON AND PLAN ON BRINGING THE TRUCK TO A LOCAL GMC DEALER TOMORROW. UNFORTUNATELY, EVEN IF WE GET IT FIXED, WE WILL BE WORRIED EVERY TIME WE DRIVE IT AT NIGHT KNOWING THAT THIS COULD HAVE ENDED SO MUCH WORSE. WE HAVEN'T EVEN PUT 1000 MILES ON IT SINCE WE PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065904January 30, 2018
AIR BAGS
TAKATA RECALL. IT'S BEEN OVER A YEAR SINCE THE RECALL AND NOTHING HAS BEEN DONE. HOW MANY LIVES MUST BE LOST OR PERSONS MAIMED BEFORE SOMEONE DOES SOMETHING? GM IS STALLING, OR NOT MOVING AT ALL!! PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065906January 30, 2018
UNKNOWN OR OTHER
GM KNOWS THERE IS AN ISSUE WITH THE CRACKED DASHBOARDS ON 07-13 GM TRUCKS/SUVS, BUT REFUSES TO VOLUNTARY RECALL. IF THE VEHICLE IS INVOLVED IN A CRASH, THERE IS LIKELIHOOD THE AIRBAG COULD EITHER NOT DEPLOY OR IF IT DOES, IT COULD CATCH THE CRACK IN THE DASH AND EITHER NOT DEPLOY PROPERLY, OR SEND SHRAPNEL INTO THE DRIVER OR PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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