GMC Sierra Complaints

15,732 consumer complaints on file.

#11103950June 26, 2018
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO STOP, THE BRAKING SYSTEM FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE DRIVER DOWNSHIFTED AND THE VEHICLE COASTED UNTIL STOPPED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FAILED VACUUM PUMP BELT IN THE BRAKING SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND LOCAL DEALER (SUN BUICK GMC INC, 3333 SUNRISE HWY, WANTAGH, NY) WERE BOTH NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103906June 25, 2018
SERVICE BRAKES
DRIVING AT 55 MILES PER HOUR LOST BRAKE FUNCTIONS. WAS ABLE TO SLOW DOWN ON SIDE OF HIGH , AND HAD TRUCK TOWED TO NEAREST SHOP. FOUND THAT VACUUM PUMP AND BELT WERE BROKEN . VER CONCERNED THAT A BELT BRAKES AND YOU CAN NOT STOP. HAVE REPORTED ISSIE TO GMC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103542June 23, 2018
STEERING
WHEN TURNING TO LEFT, YOU HEAR A "THUD" IN THE STEERING RACK AND PINION. "THUD" OCCURS EITHER MOVING OR STATIONARY. OCCURS DURING STREET/HIGHWAY DRIVING. HAVE NOT BEEN OFF ROAD WITH VEHICLE, SO NO INFORMATION ABOUT OCCURANCE WHEN OFF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103545June 23, 2018
AIR BAGS
"TAKATA RECALL " PARTS STILL NOT AVAILABLE TO FIX MY TRUCK DEALER HAS NOT OFFERED ANOTHER MEANS OF TRANSPORTATION TO ME. I HAVE 2 CHILDREN THAT RIDE IN MY TRUCK DAILY SINCE IT IS MY ONLY TRANSPORTATION TO WORK AND TAKING THEM TO SCHOOL, SPORTS ACTIVITIES, STORE ETC. AND ALL OTHER PLACES I HAVE TO HAVE A VEHICLE TO GET TO. I DO NOT FEEL SAFE DRIVING MY TRUCK WITH A HUGE SAFETY ISSUE THATS BEEN RECALLED FOR OVER A YEAR NOW. ESPECIALLY WITH HAVING MY 2 CHILDREN IN THE VEHICLE 75 %OF THE TIME . PARTS NOT BEING AVAILABLE STILL AT THIS POINT GM SHOULD BE MAKING SURE I HAVE A SAFE VEHICLE TO DRIVE UNTIL THEY CAN FIX IT. THE AIRBAG LIGHT HAS NOW CAME ON AND OFF A FEW DIFFERENT TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103595June 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
TRUCK RANDOMLY DOESNT START. NO CRANK NO START BECAME MORE FREQUENT AND HAS NOW DIED AT HWY SPEEDS 3-4 TIMES. RESULTING IN NO POWER STEERING,NO ABS, AIRBAGS BECOME DEACTIVATED IN A STALL SITUATION TO MY KNOWLEDGE. MAKING IT VERY HARD TO CONTROL THE TRUCK IN ORDER TO GET IT OFF THE HWY/ROADWAY. STABILITRAK LIGHT, TIRE PRESSURE LIGHT, TRACTION CONTROL LIGHT ALL STAY ON AND THE MOST RECENT LIGHT IS NOW THE ABS LIGHT. NOW IT'S TO A THE POINT OF HARDLY STARTING AT ALL. THE KEY HAS RECENTLY BECAME VERY HARD TO TURN AS WELL. ORIGINALLY THE DOOR LOCKS WOULD CYCLE MULTIPLE TIMES , AND INTERIOR LIGHTS DASH LIGHTS WOULD ALL CYCLE AT FAST RATE ALL AT ONCE. WHEN THIS FIRST HAPPENED I WAS ALWAYS ABLE TO EVENTUALLY GET THE TRUCK TO START A SHORT TIME AFTER. ENGINE POWER REDUCED IS ANOTHER SPECIFIC WARNING THAT APPEARS NOW THAT IT'S NOW DYING WHILE DRIVING DOWN THE HWY. EACH INCIDENT WHEN THE TRUCK HAS STALLED IT'S BEEN WHEN DRIVING AT LEAST 60 MPH.OR MORE. NUMEROUS OWNERS OF GM VEHICLES ARE AND HAVE BEEN HAVING THE SAME ISSUES FOR FAR TOO LONG WITH LITTLE BEING DONE FOR ALOT OF THESE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102762June 20, 2018
STEERING
WHEN IN TRAFFIC AT ANY SPEED THE STEERING WHEEL WILL ACTUALLY TURN TO THE LEFT. IT TAKES YOU BUY SURPRISE AND IT'S A STRANGE FEELING. I WAS TOLD BY THE DEALER THEIR IS NO ISSUES. VERY SCARY! IT HAPPENS AT ANYTIME AND WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102779June 20, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE TAPPING THE BRAKES, THE VEHICLE'S HEADLIGHTS WILL DIM. OCCASIONALLY, WHILE TAPPING THE BRAKES, THE ENTIRE DASHBOARD (INCLUDING THE TOUCHSCREEN) TURN OFF AND RESTART. ON 6/18/18, WHILE TRAVELLING ON A HIGHWAY AT 40 MILES AN HOUR AND APPROACHING A RED LIGHT, I APPLIED THE BRAKES AND THE ENTIRE CAR SHUT DOWN, INCLUDING THE POWER STEERING, POWER BRAKES, AND ENGINE. I HAD TO PLACE THE CAR INTO NEUTRAL AND TURN IT BACK ON IN ORDER TO BRAKE IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102448June 18, 2018
SERVICE BRAKES
WHILE DRIVING WENT TO STOP AT SERVICE STATION BRAKES WOULD NOT WORK AS THEY SHOULD ,HAD TO PUSH ON PEDAL VERY VERY HARD TO STOP ALMOST RAN OVER GASOLINE PUMP.DEALER SAYS IT MAY BE VAC LEAK OR PUMP.VERY BAD SITUATION DANGEROUS GM SHOULD REPAIR IT MY DEALER IS MITCHELL BUICK GMC IN SAN ANGELO TX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101973June 15, 2018
POWER TRAIN
I BOUGHT THIS TRUCK USED WITH 12,918 MILES ON IT, APRIL 2018. WHEN DRIVING(ESPECIALLY ON HIGHWAY), AND CHANGING SPEEDS, TRANSMISSION CLUNKS AND LURCHES-AUTOMATIC TRANSMISSION. IT SOUNDS AND FEELS AS IF DRIVE TRAIN WILL FALL OUT. I HAVE TAKEN IT TO DEALER TWICE. THE FIRST TIME, THEY KEPT IT FOR 3 DAYS, THE SECOND TIME, FOR ONE. THE MECHANIC IS ABLE TO REPLICATE THE NOISE/LURCHING, BUT THEY ARE UNABLE TO FIND A CAUSE OR CORRECTION. THEY TELL ME IT IS NOT DANGEROUS, BUT I AM CONCERNED THAT THE NOISE/MOVEMENT, COULD CAUSE MYSELF OR ANOTHER FAMILY MEMBER TO SWERVE OR BRAKE HARD AND CAUSE AN ACCIDENT. THE MECHANIC HAS TRIED "UPDATING THE SOFTWARE" BUT THAT DID NOT FIX IT. SEVERAL OTHER GMC SIERRA OWNERS TELL ME THEY HAVE HAD SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101909June 14, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
AIR BAG WARNING LIGHT STAYS ON AND WILL NOT GO OFF, SAYS TO CHECK AIR BAGS, NO ACCIDENTS SO WHY WOULD THIS COME ON? THE SATBILITRACK LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101331June 12, 2018
AIR BAGS
TAKATA RECALL --RECEIVED RECALL APPROX 2 YEARS AGO RE AIRBAGS - KEEP CALLING DEALER TO GET FIXED AND THEY ARE SAYING THEY DONT HAVE THE EQUIPMENT TO REPLACE YET. IF IT IS THAT SERIOUS OF A PROBLEM WHY ARENT THEY GETTING FIXED TIMELY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101505June 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101178June 11, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I PURCHASED MY TRUCK ABOUT 1 YEAR AGO AND IT HAD 32,00 MILES ON IT, IT NOW HAS 40,000 MILES. EVERYTHING WAS FINE WITH IT UNTIL ABOUT MID-APRIL. I WAS DRIVING TO KALAMAZOO TO SEE MY DAUGHTER ON I-94 AROUND 72 MPH WITH THE CRUISE CONTROL ON. I TURNED ON MY LEFT TURN SIGNAL TO CHANGE LANES TO PASS THE PERSON IN FRONT OF ME AND TO MY DISMAY MY SPEED DROPPED DRASTICALLY AS THE CRUISE CONTROL DISENGAGED. THIS HAPPENED SEVERAL TIMES ON THE WAY TO KALAMAZOO THAT DAY. IT ALSO GOT WORSE ON THIS TRIP, SOMETIMES THE DOOR LOCKS WOULD LOCK AND UNLOCK, ALL OF THE LIGHTS ON THE DASHBOARD TURNED ON AND OFF AND EVERY TIME ANYTHING HAPPENED THE SPEED DROPPED, WHICH TO ME IS A SAFETY HAZARD AND SHOULD BE PART OF A RECALL. WHEN I GOT HOME THE NEXT DAY, I CALLED LEVALLEY GMC TO TAKE A LOOK AT MY TRUCK (WHERE IT'S BEEN SERVICED SINCE PURCHASE). WHEN I EXPLAINED THE SITUATION TO THEM, THEY CLAIMED THEY NEVER HEARD OF IT. THAT'S STRANGE BECAUSE IF THIS SITUATION IS GOOGLED, THERE IS A LOT OF INFORMATION ABOUT WHAT COULD BE WRONG. LO AND BEHOLD A DAY AND A HALF LATER MY TRUCK WAS FIXED AT A COST OF $1069.71 FOR DIAGNOSIS AND 3 CABLES, ALL POSITIVE AND NEGATIVE BATTERY CABLES. I CONSIDER THIS SITUATION A SERIOUS SAFETY ISSUE. I SENT A LETTER TO GM CUSTOMER SERVICE. LOU CONTACTED ME AND LEFT A VOICE MAIL WITH CASE NUMBER 8-4206988703 (6/4/18). I CALLED CUSTOMER SERVICE AND SPOKE WITH TONI ALSO 6/4/18. TONI REVIEWED THE CASE AND ASKED WHAT I WAS REQUESTING. I TOLD HER THAT THIS IS A VERY SERIOUS SAFETY MATTER THAT SHOULD BE ADDRESSED AND I WOULD LIKE TO BE COMPENSATED SOMEHOW. TONI STATED THAT THERE IS NO RECALL FOR THIS SITUATION AND THERE IS NOTHING THAT SHE CAN DO. I TOLD HER MAYBE THERE SHOULD BE A RECALL AND I AGAIN STATED THAT THIS IS A SERIOUS SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101279June 11, 2018
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL , DASH IS CRACKED IN SEVERAL PLACES, CONCERNED IF AIRBAGS WOULD DEPLOY THE BROKEN DASH COULD BECOME FLYING PROJECTILES. MAJOR SAFERY ISSUE THAT G MC WILL NOT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100502June 8, 2018
SERVICE BRAKES
BRAKES ARE HARD TO PRES AND CAUSE THE VEHICLE TO NOT BE ABLE TO STOP. THE PROBLEM OCCURS AT LOW SPEEDS WHEN PARKING OR AT STOP LIGHTS. VEHICLE HAS 48K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100372June 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (PUTNAM BUICK GMC, 198 CALIFORNIA DR., BURLINGAME, CA 94010) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER OPENED CASE NUMBER: 8-4140331754. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100473June 7, 2018
ELECTRICAL SYSTEM
THE PROBLEM IS WITH THE ELECTRICAL SYSTEM: IGNITION SWITCH, WHEN I INSERT THE KEY IN THE IGNITION, IT WON'T TURN, IT BIND, ITS STOCK, VERY HARD TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100226June 6, 2018
SERVICE BRAKES
I TOOK OUR TRUCK IN FOR SERVICING AT THE O'NEILL GMC DEALERSHIP IN WARMINSTER, PA AND WAS TOLD THAT ALL OF OUR BRAKE LINES NEEDED TO BE REPLACED DUE TO RUSTING. WE PURCHASED OUR VEHICLE NEW FROM O'NEILL AND HAVE CONTINUED TO HAVE IT SERVICED THERE. THE TRUCK IS TREATED WITH GREAT RESPECT AND ONLY HAS 40,000 MILES ON IT. I CONTACTED GMC DUE TO THE DEFECTIVE MATERIALS OF THE VEHICLE THEY SOLD US AND THEY CLAIM THAT THIS IS NORMAL. I NOW AM STRAPPED WITH A BILL FOR $2700.00 TO REPLACE ALL FOUR DEFECTIVE, RUSTING BRAKE LINES THEIR WEBSITE SAYS CUSTOMER SATISFACTION GUARANTEED. I BELIEVE GMC SHOULD CONTRIBUTE $1700 TOWARDS THE BILL. I NOTE THAT THERE ARE OVER TEN PAGES OF COMPLAINTS ON THE INTERNET REGARDING CORROSION PROBLEMS. PLEASE HOLD GMC ACCOUNTABLE. THIS VEHICLE WAS PURCHASED IN GOOD FAITH AND THEY SHOULD ADMIT RESPONSIBILITY FOR THEIR INFERIOR BRAKE LINE MATERIALS. I AM DISAPPOINTED WITH GMC'S EXCUSES AND NONSENSE. I TOLD THEM THEY SHOULD PAY $1700 OUT OF THE MONEY THEY BANKED FROM THE EXPIRED, EXTENDED WARRANTY WE PURCHASED. THIS IS A GMC ISSUE; NOT A [XXX] ISSUE. AGAIN, PLEASE HOLD THEM RESPONSIBLE FOR SELLING A DEFECTIVE TRUCK. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100297June 6, 2018
SERVICE BRAKES
WHILE IN MOTION THE BRAKE PEDAL GOES HARD AND IS DIFFICULT TO STOP. I BELIEVE THIS IS THE CAUSE OF A LOW SPEED INCIDENT I HAD EARLIER THIS YEAR. THE ISSUE OCCURRES MOSTLY AT SLOW SPEEDS IN STOP AND GO TRAFFIC. IF FEELS LIKE THE BRAKE BOOSTER FAILS AND THE PEDAL IS BOTTOMED OUT. IT HAPPENS FREQUESNTLY WHILE HAULING A TRAILER IN REVERSE. VERY DANGEROUS SITUATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11100027June 5, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 15 MPH IN A PARKING LOT, THE CONTACT SLAMMED ON THE BRAKE PEDAL TO AVOID ANOTHER VEHICLE THAT ABRUPTLY PULLED IN FRONT OF HIS VEHICLE. THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT STOPPING THE VEHICLE IMMEDIATELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED; HOWEVER, THE CONTACT SPOKE TO A TECHNICIAN WHO STATED THAT HE COULD REPAIR THE FAILURE BY CUTTING OUT THE ROTTED SECTION OF THE BRAKE LINE AND REPLACING IT WITH A NEW SECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,600. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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