GMC Sierra Complaints

15,732 consumer complaints on file.

#11111248July 13, 2018
ELECTRICAL SYSTEM
MY TRUCK IS MY BACK-UP VEHICLE THAT SITS IN THE SIDE DRIVEWAY MOST OF THE TIME BUT I DRIVE WHEN I'M TRANSPORTING LARGE ITEMS OR MOVING TO A NEW HOME. I RECENTLY DROVE IT AND NOTICED THE SPEEDOMETER NOT WORKING AND WENT SEARCHING FOR INFORMATION ABOUT RELATED ISSUES ON THE INTERNET WHEN I FOUND A RECALL NOTICE POSTED ON GMC'S WEBSITE BUT THEY ARE SAYING IT'S PAST THE "TIME" ALLOWED TO GET THE PROBLEM FIXED. I DIDN'T EVEN KNOW THAT THERE WAS A PROBLEM OR A TIME FRAME TO GET THIS DONE BECAUSE I DON'T DRIVE THIS TRUCK MUCH. NOW I HAVE TO PAY FOR THE DEALERSHIP'S INSPECTION OF THE INSTRUMENT PANEL ONLY TO HAVE THEM TELL ME THAT IT'S INDEED BROKE AND THAT THEY ARE NOT GOING TO REPAIR IT UNDER THE RECALL. I'M NOT SURE WHAT TO DO BUT I'M HOPPING MAD BECAUSE THIS IS A PROBLEM THAT OTHER GMC OWNERS PROBABLY HAD REPAIRED BUT BECAUSE THIS WAS MY BACK-UP VEHICLE, I'M PENALIZED FOR NOT HAVING THE PROBLEM SURFACE EARLIER BEFORE THE "TIME" FRAME EXPIRED. THE DEALERSHIP I CURRENTLY HAVE MY TRUCK AT IS SHELDON GMC IN ROCHESTER HILLS, MI 48307 I CAN BE REACHED AT [XXX] CALL OR TEXT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110970July 12, 2018
AIR BAGS
"TAKATA RECALL" DEALER'S REPLY; A COMPLETE REMEDY IS NOT AVAILABLE AND ARE WAITING ON GM'S SOLUTIONS. SERVICE DEPT HAS GIVEN THE SAME ANSWER FOR LAST 2 YEARS. I CALLED GM'S HEADQUARTERS, THEY REPLY THE AIR BAGS ARE AVAILABLE AND DEALER SHOULD REPLACE THE RECALLED BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110980July 12, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2018 GMC SIERRA DENALI. THE CONTACT STATED THAT THE HEADLIGHTS VIBRATED AND BOUNCED WHILE THE VEHICLE WAS IN MOTION. WHILE DRIVING ON ROUGH TERRAIN AND ALSO WHEN APPROACHING ONCOMING TRAFFIC, IT WAS DIFFICULT FOR THE CONTACT TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER (MURDOCK MANHATTAN CHEVROLET-CADILLAC, 600 MCCALL RD, MANHATTAN, KS 66502, (785) 783-0639) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE HEADLIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,181. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110451July 10, 2018
SERVICE BRAKES
WHEN BRAKES ARE APPLIED THE PEDAL IS HARD AND VEHICLE DOES NOT STOP. IT SEEMS TO HAPPEN WHEN GOING SLOW FOR EXAMPLE IN PARKING LOTS ETC. I HAVE READ OTHER ARTICLES WHERE PEOPLE ARE EXPERIENCING SAME THING AT HIGH SPEEDS. IT DOES NOT HAPPEN ALL THE TIME, BUT IT STARTED 7/1/2018 AND I'VE EXPERIENCED THIS FOUR TIMES NOW. TOOK TO DEALER THIS MORNING THEY REFUSED TO LOOK AT ARTICLES EXPLAINING WHAT I'VE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110091July 8, 2018
SERVICE BRAKES
WHILE DRIVING APPROXIMATELY 35 MPH IN TOWN, THE VEHICLE IN FRONT OF ME SIGNALED TO MAKE A LEFT HAND TURN. I BEGAN TO SLOW DOWN THE VEHICLE AND THEN I LOST ALL BRAKE PRESSURE. I WAS UNABLE TO STOP THE TRUCK TO AVOID AN ACCIDENT DUE TO COMPLETE BRAKE FAILURE! THERE WERE NO PREVIOUS LIGHTS OR WARNING SIGNALS NOTIFYING OF A BRAKE PROBLEM PRIOR TO THIS. THE WARNING LIGHT CAME ON AFTER THE ACCIDENT. THE BRAKE FLUID RESERVOIR WAS FULL. AFTER FURTHER INVESTIGATION, IT APPEARS THAT THE BRAKE LINES WERE CORRODED CAUSING THE BRAKE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11110134July 8, 2018
AIR BAGS
TAKATA RECALL IT'S BEEN SEVERAL YEARS SINCE THE RECALL, LOCAL DEALERS SAY I WILL BE NOTIFIED WHEN GM GETS PARTS OR READY TO FIX IT. I THINK THEY ARE JUST WAITING UNTIL MOST OF THE VEHICLES ARE IN THE BONE YARD. WHAT DO YOU THINK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109777July 6, 2018
SEATS, UNKNOWN OR OTHER
DASH HAS CRACKED IN 5 PLACES THE DASH IS ALSO PEELING PAINT. ALSO THE CRIME INTERIOR HANDLES THE CHIME IS PULLING OFF AND EXTREMELY SHARP. MY EXTERIOR DOOR HANDLES PAINT IS FALLING OFF IN CHUNKS ON ALL 4 DOORS. MY DRIVERS SIDE SEAT THE LUMBAR SUPPORT BROKE 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109945July 6, 2018
STRUCTURE:BODY
DASH BOARD CRASH ALL OVER AND BY THE AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109563July 4, 2018
ENGINE
ENGINE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105170July 2, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, SEAT BELTS
TRUCK WILL NOT CHANGE GEARS AND SPUTTERING. BAD GAS MILEAGE AND NOT WANTING TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105064July 2, 2018
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
MY 2010 GMC SIERRA HAS 47,000 MILES ON IT, PRIMARILY SITS IN A TEMPERATURE CONTROLLED GARAGE, AND HAS 3 CRACKS IN THE DASH. TWO OF THE CRACKS HAPPNED WHILE SITTING STATIONARY IN THE GARAGE. TWO OF THE CRACKS ARE CONNECTED TO THE AIR BAG CREATING A HAZARD. GMC NOR THE DEALER WILL TAKE CARE OF THIS CONSIDERING A LOT OF COMPLAINTS BY OTHER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105083July 2, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE'S BRAKING ABILITY WAS LOST AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE EVENTUALLY CAME TO A STOP AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105117July 2, 2018
POWER TRAIN
THIS TRUCK IS A 3500 HD. I WAS PULLING A CAMPER ON A 1100 MILE TRIP. WITH 50 MILES LEFT I NOTICED THAT THE TRUCK WAS LEAKING TRANSMISSION FLUID FROM UNDER THE TRANSMISSION COOLER. UPON FURTHER INVESTIGATION I FOUND THAT THE RETURN HOSE FROM THE TRANS COOLER WAS POSITIONED SO THE IT RUBBED ON A FRAME COMPONENT WHICH CAUSED A HOLE TO RUB IN THE ALUMINUM TRANS COOLANT RETURN LINE. I NOTICED THIS WHEN THE TRUCK WAS PARKED RUNNING AT A REST AREA FOR AN HOUR BUT IT WAS OBVIOUSLY AN ONGOING ISSUE. HAD I NOT NOTICED IT WHEN I DID THIS CONDITION COULD HAVE CAUSED CATASTROPHIC FAILURE OF THE TRANSMISSION. THE DEALER SAYS THERE IS NO RECALL AND IT IS NOT UNDER WARRANTY. I CONSIDER THIS TO BE A SERIOUS DESIGN FLAW AND A MAJOR SAFETY ISSUE. I WAS ABLE TO GET TO MY DELIVERY STOP AND GET THE LINE PATCHED. IT IS AT THE DEALER FOR REPAIRS RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104924July 1, 2018
STEERING
WHEN DRIVING THE VEHICLE IT STEERS VERY HARD LIKE A LACK OF POWER STEERING THAN ALL OF A SUDDEN IT FEELS LIKE THE POWER STEERING KIKS IN CAUSING A OVER STEERING SITUATION . FEELS LIKE YOU HAVE NO CONTROL. HAVE TALKED TO OTHER OWNER WHO HAS SAME ISSUE. PICKUP HAS 40 MILES ON IT. IT HAPPENS EVERY TIME I DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104954July 1, 2018
UNKNOWN OR OTHER
A/C CONDENSER LEAKING FREON IT'S A KNOWN PROBLEM FOR GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105023July 1, 2018
UNKNOWN OR OTHER
DASHBOARD CRACKED IN THE MIDDLE. PLENTY OF COMPLAINTS ONLINE ABOUT THIS AND NEEDS TO BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104865June 30, 2018
STEERING
WHILE DRIVING DOWN THE HIGHWAY WITH MY 3 YEAR OLD DAUGHTER IN THE BACK SEAT, A WARNING LIGHT FOR MY POWER STEERING COMES UP ON MY DASH AND IMMEDIATELY I LOSE MY POWER STEERING AND HAVE TO TRY TO PULL MY WHEEL SO I CAN STOP ON THE SIDE OF THE HIGHWAY. AFTER TURNING MY TRUCK OFF AND RESTARTING IT MY POWER STEERING COMES BACK AND DRIVE IT HOME. I CALL THE DEALERSHIP AND THERE IS A RECALL FOR MY TRUCK AND I BRING IT IN. 2 DAYS AFTER THE DEALERSHIP SAYS THEY FIXED THE PROBLEM A GET THE SAME WARNING LIGHT AND LOSE MY POWER STEERING AGAIN WITH MY DAUGHTER IN THE BACK SEAT. I TAKE MY TRUCK BACK TO THE DEALERSHIP AND TELL THEM MY POWER STEERING WENT OUT AGAIN. NOT 24 HOURS AFTER I GET MY TRUCK BACK FOR THE 2ND TIME MY POWER STEERING GOES OUT AGAIN DRIVING DOWN CITY STREET. BRINGING MY TRUCK IN FOR THE 3RD TIME FOR THE SAME ISSUE, THE DEALERSHIP NOW SAYS I HAVE TO PAY THEM $142.00 FOR THEM TO DIAGNOSE WHAT'S WRONG WITH MY TRUCK. WHY AM I HELD RESPONSIBLE FOR AN ISSUE GM HAS KNOWN ABOUT SINCE 2009?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104760June 29, 2018
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE OPERATING THE VEHICLE, THE ENGINE SUDDENLY STALLED. IT WAS DISCOVERED THAT THE VEHICLE WAS OUT OF FUEL; HOWEVER, THE FUEL GAUGE INDICATED THAT THE TANK WAS HALF FULL AT THE TIME OF THE INCIDENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GARCIA BUICK GMC, 2721 CERRILLOS RD, SANTA FE, NM 87507) WERE BOTH NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104516June 28, 2018
AIR BAGS, VISIBILITY/WIPER
THE WINDSHIELD WIPERS WILL COME ON AND NOT TURN OFF. I HAVE HAD IT AT THE MECHANIC FOR THIS AT LEAST 5 TIMES. IT HAPPENS WHENEVER IT RAINS OR THE WINDSIELD OR SOME PART GETS WET, LIKE A CAR WASH. AFTER DRYING OUT, USUALLY AT LEAST A FEW HOURS OF NO MOISTURE, THE WIPERS STAY OFF. TAKATA RECALL - IT'S BEEN AT LEAST 3 YEARS AND THIS IS A TRUCK I'VE DRIVEN FOR A QUARTER OF A MILLION MILES - YET NO RESPONSE OR FIX AVAILABLE FROM GMC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104244June 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (THOMPSON BUICK GMC CADILLAC, 2600 WAKE FOREST RD, RALEIGH, NC 27609, 1-919-926-7680) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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