GMC Sierra Complaints

15,732 consumer complaints on file.

#11153603November 25, 2018
SERVICE BRAKES
COMPLETE BRAKE FAILURE WITH NO WARNINGS. DEALER DIAGNOSTIC REPORTS FROZEN VACUUM PUMP. THE CONDITION WAS ENCOUNTERED IN MOTION ON A COUNTY RD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153655November 25, 2018
SERVICE BRAKES
DURING LOW SPEED BRAKING MANEUVERS WHILE PARKING IN MY DRIVEWAY BRAKE PEDAL PRESSURE REQUIRED TO STOP BECAME VERY HARD. IT TOOK BOTH FEET ON THE PEDAL TO ACTUALLY STOP THE TRUCK. THIS WOULD HAPPEN DAILY WHILE BACKING IN TO MY DRIVEWAY. ALSO DURING NORMAL CITY STOP AND GO DRIVING IT WOULD ALSO REQUIRE GREAT EFFORT TO STOP THE TRUCK AND THE PEDAL WOULD BE VERY HARD TO PRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153662November 25, 2018
SERVICE BRAKES
VACUUM PUMP FAILED AND REPLACED AT MY OWN EXPENSE. BRAKES WOULD NOT DEPRESS, WERE VERY FIRM AND TRUCK CONTINUED TO ROLL EVEN WITH EXTRA FIRM PRESSURE ON BRAKE PEDDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153460November 24, 2018
SERVICE BRAKES
STOPPED TO TAKE A BREAK WHILE TRAVELING. AS WE WENT TO EXIT THE PARKING AREA AND STOP AT THE STOP SIGN, NO REAL BRAKING POWER. HAD TO PUT BOTH FEET ON THE PEDAL AND PRESS INTO IT TO COME TO A STOP. WE WERE TRAVELING AT ABOUT TWO MPH. NO WARNING THERE WAS A PROBLEM. ONE MINUTE WE HAD GOOD BRAKES, THE NEXT, NOT. LUCKILY THERE WAS NO TRAFFIC, AS WE WERE UNABLE TO STOP AT THE STOP SIGN AND FINALLY CAME TO A STOP IN THE RIGHT LANE IF THE ROAD. THE MECHANIC STATED THE REED IN THE VALVE OF THE PUMP CAME APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153471November 24, 2018
SERVICE BRAKES
POWER BRAKE VACUUM PUMP ISSUE. LOST BRAKES WHILE DRIVING IN STOP AND GO CITY TRAFFIC. HAD TO HAVE TRUCK TOWED, WAS UNSAFE TO DRIVE DUE TO NO BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153479November 24, 2018
SERVICE BRAKES
HARD BRAKE PEDAL - "NO BRAKES" FIRST OCCURRENCE IN PARING LOT 2016 TIMEFRAME . WAS BACKING INTO A SPOT THAT WAS SLIGHTLY DOWNHILL, NO BRAKES , VEHICLE HIT CURB AND STOPPED. PULLED FORWARD NO BRAKE, EVENTUALLY THEY CAME BACK . COMPLAINED TO GM HOTLINE - THEY RESPONDED WITH QUESTIONS AND I TOLD THEM I TOOK TRUCK TO DEALER, I BELIEVE DEALER REPLACED MASTER CYLINDER SECOND OCCURRENCE MAY 2017 DRIVING ON I-75 - 18 YEAR OLD DAUGHTER DRIVING ON WAY HOME FROM COLLEGE, TRAFFIC SLOWED AND SHE SAID "I HAVE NO BRAKES, PEDAL WONT MOVE". SHE MANEUVERED TO SIDE OF ROAD, VEHICLE TURNED OFF AND THEN BACK ON, BRAKES CAME BACK AND WORKED OK . MENTIONED DURING OIL CHANGE AT SERRA CHEVROLET, BUT SINCE BRAKES WERE WORKING THEY WOULD NOT INVESTIGATE THIRD EVENT - NOVEMBER 16-- AT TAIL END OF 8 HOUR DRIVE RETURNING FROM DEER CAMP. EXIT FREEWAY AND IN STOP AND GO TRAFFIC , ON A DOWNHILL PORTION OF ROAD, THE BRAKE WENT HARD . GOT VEHICLE STOPPED AND TURNED ENGINE OFF AND BACK ON, BRAKES RELEASED. CONTACTED DEALER ABOUT BRINGING TRUCK IN THIS WEEK. GOING TO ED RINKE DEALERSHIP TODAY NOV 24, I READ ARTICLE ABOUT THE A FAULTY BRAKE VACUUM PUMP. THIS NOW MAKES SENSE. PLEASE GET THIS ISSUE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153543November 24, 2018
SERVICE BRAKES
WHEN BRAKES WERE APPLIED THE TRUCK WOULD NOT STOP, TRUCK WAS JUST OUT OF WARRANTY BY WEEKS, INDEPENDENT SHOP REPLACED THE VACUUM AIR PUMP FOR THE BRAKE SYSTEM. I WAS LUCKY THAT I WAS MOVING VERY SLOW ,IN A PARKING LOT, NO ONE WAS HURT AND NO DAMAGE TO THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153546November 24, 2018
UNKNOWN OR OTHER
AIR CONDITIONING CONDENSER LEAKED OUT ALL FREON DUE TO FAULTY WELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153550November 24, 2018
SERVICE BRAKES
WENT TO STOP AND THE BRAKE PEDAL PUSHED AGAINST MY FOOT INSTEAD OF GOING DOWN. WAS MOVING SLOWLY AND THE BRAKE PEDAL INSTEAD OF STOPPING THE CAR PUSHED MY FOOT UP FROM THE BRAKE PEDAL AND I WENT OVER A PARKING BRAKE. MECHANIC VERIFIED THAT WHEN WHEEL SENSOR GOES BAD THE VEHICLE THINKS THE BRAKES ARE LOCKING UP AND THE ABS SYSTEM GOES ON PUMPING BRAKE PEDAL. HAPPENED MULTIPLE TIMES AS APPROACHED STOP LIGHTS PUSHING ME INTO INTERSECTION INSTEAD OF STOPPING.. I BELIEVE WHEN THE WHEEL SENSOR IS BAD IT SHOULD NOT PUT ME OR OTHERS IN A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153563November 24, 2018
SERVICE BRAKES
THE PROBLEM HAS OCCURRED TWICE IN THE LAST WEEK. BOTH TIMES IN NORMAL DRIVING CONDITIONS AND GOOD WEATHER CONDITIONS. WHILE PULLING IN MY DRIVEWAY AT LOW SPEED WHEN I PUSHED ON THE BRAKE PEDAL IT WAS HARD AND WOULD BARELY DEPRESS. THERE WAS NO POWER ASSISTED BRAKING AND IT TOOK ME PRESSING AS HARD AS POSSIBLE WITH BOTH FEET TO GET MY TRUCK STOPPED BEFORE I HIT MY GARAGE. THIS HAPPENED AGAIN WHEN I WAS TRAILERING MY 1500 LB FISHING BOAT. I WAS BACKING IT DOWN THE RAMP AND BRAKES FAILED AGAIN. I HAD TO AGAIN PRESS BRAKE PEDAL AS HARD AS POSSIBLE AND USE EMERGENCY BRAKES TO STOP. THERE WAS A NOTICEABLE GRINDING SOUND IN THE BRAKES WHILE TRYING TO STOP. AGAIN AS IF THERE WERE NO POWER BRAKES. BOTH INSTANCES OCCURRED WHILE GOING 2 TO 3 MPH BUT IF IT HAPPENED IN AN AREA WITH PEDESTRIANS OR AT HIGHER SPEEDS IT COULD RESULT IN SERIOUS PROPERTY DAMAGE AND INJURIES. PLEASE LOOK INTO THIS AND FORCE GM TO TAKE CORRECTIVE ACTION ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153363November 23, 2018
SERVICE BRAKES
SEVERAL TIMES I'VE EXPERIENCED WEAK BRAKING A DIFFERENT SPEEDS OR WHILE SHIFTING FROM PARKING. I ALSO EXPERIENCE THE BRAKES NOT FULLY DEPRESSING AFTER I STEP ON THE BRAKES. I TOOK MY VEHICLE FOR A BRAKE INSPECTION THINKING I MAY NEED NEW BRAKES AND WAS TOLD BY THE INSPECTOR THAT THE PADS ARE NOT THE ISSUE, HE TOLD ME HE HAS NEVER SEEN AN ISSUE SIMILAR TO WHAT IS GOING ON WITH MY TRUCK AND INSTRUCTED ME TO TAKE IT TO THE DEALERSHIP. WHEN I CONTACTED THE DEALERSHIP THE SERVICE ADVISOR TOLD ME THAT IT SOUNDS LIKE I JUST NEED TO REPLACE THE BRAKE PADS AND ROTORS AND TOLD ME THAT HE DOESN'T BELIEVE THERE'S AN UNDERLYING ISSUE BASED ON WHAT I WAS TOLD AT THE OTHER SERVICE CENTER. ANY ISSUES WITH BRAKING COMPONENTS SHOULD BE ADDRESSED IMMEDIATELY BY THE MANUFACTURER BEFORE PEOPLE GET HURT OR SOMEONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153394November 23, 2018
SERVICE BRAKES
HAD TO REPLACE VACUUME PUMP AFTER INTERMITTENT BRAKE FAILURE AT SLOW SPEEDS WITH ONLY 38,000 MILES ON THE TRUCK. BRAKE FAILURE WOULD OCCUR WITHOUT WARNING. DEALERSHIP DIAGNOSED THE ISSUE AFTER TESTING HE VACUUME PUMP, WHICH WAS READING 6 PSI. WAS TOLD THERE HAVE BEEN NO RECALLS FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153389November 23, 2018
SERVICE BRAKES
I HAVE HAD PROBLEMS WITH MY BRAKES FOR THE LAST 3 YEARS. I ALREADY HAD BY BRAKES FIXED MY GM BECAUSE OF A BAD SQUEAK WHEN PRESSING ON MY BRAKES. I RECENTLY JUST CHANGED MY MASTER CYLINDER BECAUSE THE BRAKE PEDAL WOULD GET STUCK ON CERTAIN OCCASIONS WHEN DRIVING. SOMETIMES HAVING ME TO USE THE EMERGENCY BRAKES. SOMETIMES I WOULD HAVE THE BRAKE PEDAL ALL THE WAY DOWN AND THE TRUCK WOULD STILL KEEP MOVING. IT WOULD HAPPEN SPORADICALLY. MOST OF THE TIME WHEN I AM DRIVING IN TRAFFIC OR THROUGH A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153402November 23, 2018
SERVICE BRAKES
VACUUM PUMP ISSUE WITH GMC SIERRA - I NOTICED A PROBLEM BRAKING MY PICKUP, SPONGY BRAKES, HARD STOPPING. I TOOK IT TO MY LOCAL CHEVY DEALER (PORTSMOUTH CHEVROLET, PORTSMOUTH, NH). THEY DIAGNOSED IT AS A PROBLEM WITH THE VACUUM PUMP AND REPLACED THE PUMP UNDER WARRANTY. I WANTED TO ALERT YOU BECAUSE I SAW A NOTICE ON FOX NEWS THIS EVENING ABOUT YOUR INVESTIGATION OF THE PROBLEM WITH EARLIER MODELS AND WANTED TO ALERT YOU THAT MINE IS A 2017. YOU MAY WANT TO EXPAND THE INVESTIGATION TO INCLUDE LATER MODEL TRUCKS AND SUVS. LUCKILY I CAUGHT IT IN TIME, NO ACCIDENTS, NO INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153404November 23, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE TO OPERATE CORRECTLY. THE VEHICLE WAS TAKEN TO HENSON CHEVROLET BUICK GMC (201 N MAY ST, MADISONVILLE, TX 77864, (866) 551-9977) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. *TT CONSUMER STATED BRAKING FAILURE HAPPENED ON THE RESIDENCE DRIVEWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153321November 23, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY TWENTY MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET BUICK GMC (928-754-3400, LOCATED AT 2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153325November 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (AUTONATION BUICK GMC PARK MEADOWS, 8101 PARKWAY DR, LONE TREE, CO 80124, 720-889-3738) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153131November 21, 2018
ENGINE, FUEL/PROPULSION SYSTEM
FUEL INJECTION SEALS #4 O-RING SPLIT - LEAKING FUEL - POOLING GAS ON MANIFOLD. TOOK VEHICLE IN FOR SMELL OF GAS, LACK OF ACCELERATION AND POOR GAS MILEAGE. THIS IS KNOWN ISSUE BASED ON THE SERVICE BULLETIN 18-NA-137 - VEHICLE HAS LESS THAN 6000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153118November 21, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (VAN MATRE GMC, 511 S. KINGS HIGHWAY, CAPE GIRARDEAU, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152158November 17, 2018
WHEELS
NEW TRUCK WITH 15 MILES. BAD VIBRATION SEEMS TO BE COMING FROM BOTH FRONT AND REAR AREA AT SPEEDS OF 64 TO 72 POSSIBLE TIRES OUT OF BALANCE OR ALIGNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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