GMC Sierra Complaints

15,732 consumer complaints on file.

#11154175November 27, 2018
SERVICE BRAKES
AT SLOW SPEED BACKING UP OR MOVING FORWARD, I LOSE POWER ASSIST FOR BRAKING, HAVING TO ALMOST STAND ON THE BRAKES TO STOP. THIS HAPPENS INTERMITTENTLY. STREET OR PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154195November 27, 2018
SERVICE BRAKES
I BOUGHT THIS TRUCK IN DEC.2017 SENSE MARCH/ APRIL OF 2018 I HAVE EXPERIENCED AT LEAST 8 TIMES MAYBE MORE AND JUST LAST WEEK. THE BRAKE PEDAL HAD LOST IT'S POWER ASSIST. THIS SEEMS TO HAPPEN IN VERY CLOSE SLOW SPEED TRAFFIC OR IN PARKING LOTS WHEN PARKING. THE WAY I SOLVE THIS PROBLEM IS TO PUT TRUCK IN NEUTRAL AND INCREASE RPM'S OR YOU 2 FEET ON THE BRAKE PEDAL ITHE POWER ASSIST WILL SOON RETURN, THESE SITUATION COULD BE A REAL PROBLEM AT HIGHER SPEEDS. I HAVE CHECKED THE VACUUM BOOSTER FOR LEAKS, BRAKE FLUIL AND DONE A FRONT AND REAR BRAKE JOB. THE WEEK OF NOV. 18 I SAW AN ARTICLE IN THE BOSTON GLOBE ABOUT THIS SPECIFIC PROBLEM AND UNDER INVESTIGATION. I CONTACTED MY LOCAL DEALER CENTRAL BUICK AND GMC IN NORWOOD MA..ON NOV 26.2018 THE SERVICE WRITER SAID HE KNEW NOTHING ABOUT THIS PROBLEM OR COMPLAINTS NOR THE ONGOING INVESTIGATIONS. HIS THOUGHT WAS BRING THE TRUCK IN AND WE WILL CHECK AND REPAIR AT MY EXPENSE. SADLY I WISH HIS RESPONSE WAS DIFFERENT . THANKYOU D.S.M.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154219November 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154228November 27, 2018
SERVICE BRAKES
BRAKE SYSTEM FAILURE. BRAKE PEDAL WOULD DEPRESS TO THE FLOOR AND STOP WORKING AS THE TRUCK WAS SLOWING DOWN. THIS WOULD HAPPEN IN ALL BRAKING SITUATIONS. I TOOK THE TRUCK TO THE DEALERSHIP AND THEY STATED THE VACUUM PUMP FAILED. $1142.67 FOR REPAIR! NOV 15/ 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154234November 27, 2018
SERVICE BRAKES
FIRST NOTICED AT ABOUT 65000 MILES. WHEN BRAKING IN STOP-AND-GO TRAFFIC OR IN REVERSE (ESPECIALLY DOWN AN INCLINE SUCH AS A BOAT RAMP), THE BRAKES CAN BECOME VERY HARD TO PRESS AND NON-RESPONSIVE. THIS RESULTS IN LONG STOPPING DISTANCES. HAD THE TRUCK INSPECTED BY DEALER AND THEY SUGGESTED VACUUM PUMP. AFTER RESEARCHING THIS ISSUE, THERE APPEARS TO BE A GENERAL ISSUE WITH THE VACUUM PUMPS THAT GM WILL REPLACE UNDER WARRANTY, BUT HAS NOT RECALLED....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154281November 27, 2018
SERVICE BRAKES
EXPERIENCED AN UNUSUAL REACTION TO BREAKING. A FEW DAYS LATER I HAD BRAKE WARNING LIGHTS ON THE DASH. TOOK THE VEHICLE TO THE DEALER AND THEY HAD TO REPLACE THE CYLINDER BRAKE MASTER AND THE BRAKE BOOSTER AND ADD NEW FLUID. WHICH I PAID FOR. NOW I SEE THERE MAY BE OTHER ISSUES AS THERE ARE OTHER COMPLAINTS YOU'RE INVESTIGATING. I WANT TO PUT MINE ON RECORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154310November 27, 2018
SERVICE BRAKES
MY 2016 GMC SIERRA HAS 44,000 MILES ON IT. IN THE LAST 2 WEEKS I HAVE HAD 3 OCCASIONS WHEN TRAVELING AT VERY LOW SPEEDS THE BRAKE PEDAL BECOMES STIFF AND REQUIRES BOTH FEET TO DEPRESS ENOUGH TO GET THE VEHICLE TO STOP. EVEN WHEN COMPLETELY COMPRESSED WITH MY FULL FORCE THE VEHICLE CONTINUED TO ROLL SLOWLY. ONE TIME WAS IN A PARKING LOT AND THE OTHER 2 TIMES WERE AT DRIVE-THRU FAST FOOD SPOTS. BRAKE FUNCTION SEEMS COMPLETELY FINE AT NORMAL OPERATING SPEEDS. A SEARCH OF THE INTERNET LED ME TO FIND SEVERAL FORUMS WITH PEOPLE DESCRIBING THE EXACT SAME SITUATIONS. AT LOW SPEEDS THE BRAKE PEDAL BECOMING EXTREMELY STIFF AND CANNOT BE DEPRESSED MORE THAN 1". I WAS LUCKY TO BE ABLE TO STOP BY PUTTING MY TRUCK INTO NEUTRAL. IF I HAD ROLLED OUT IN CROSS TRAFFIC SOMEONE COULD HAVE BEEN KILLED. THERE ARE WAY TOO MANY STORIES EXACTLY LIKE MINE ALL OVER THE INTERNET FOR THERE NOT TO BE A SIGNIFICANT PROBLEM WITH THE VACUUM PUMP AND OR BRAKE BOOSTER OR SOME OTHER BRAKE SYSTEM COMPONENT ON 2014-2018 GMC PICKUPS AND LARGE SUVS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154344November 27, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED A LOT OF WHITE SMOKE EMERGING FROM THE TAIL PIPE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER WARRANTY BY GWATNEY BUICK GMC (5700 LANDERS RD, NORTH LITTLE ROCK, AR 72117) FOR THE SAME FAILURE AS LISTED IN AN UNKNOWN TECHNICAL SERVICE BULLETIN REGARDING THE FUEL INJECTORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154386November 27, 2018
SERVICE BRAKES
AFTER EXITING I285 NORTH OF ATLANTA ONTO THE ASHFORD DUNWOODY EXIT, MY BREAKS STOPPED WORKING AND THE PEDAL WOULD NOT PRESS DOWN. I WAS IN MOTION AT THE TIME AND HAPPENED TO BE MOVING UP AN INCLINE. I HAD TO DOWN SHIFT FROM DRIVE INTO A LOWER GEAR AND USE THE EMERGENCY BREAK TO AVOID A COLLISION WITH THE CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153709November 26, 2018
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING AT A LOW SPEED OR WHILE IDLING, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO ENGAGE. THE CONTACT STATED THAT THE FAILURE WAS ALSO EVIDENT WHILE DRIVING IN REVERSE AT A LOW SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V339000 (STEERING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153715November 26, 2018
SERVICE BRAKES
WITHIN ABOUT 15 MONTHS OF OWNERSHIP MY VACUUM PUMP ON THE BRAKES MALFUNCTIONED, WHILE I WAS TOWING A PONTOON BOAT. NEEDLESS TO SAY I WAS VERY SCARED THAT I WAS NOT GOING TO BE ABLE TO STOP BUT EVENTUALLY I SLOWED DOWN ENOUGH TO PULL INTO A GAS STATION IN WARSAW, IN. LUCKILY WHEN THIS HAPPENED THERE WERE VERY FEW OTHER VEHICLES OUT ON THE ROAD OTHERWISE THIS STORY MAY HAVE A DIFFERENT ENDING. THIS HAPPENED ON HIGHWAY 15 IN MILFORD, IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153931November 26, 2018
SERVICE BRAKES, SEATS, UNKNOWN OR OTHER
WHEN I PRESS ON THE BRAKES, IT FEELS AS THOUGH THE MASTER CYLINDER IS GONE AND IT IS THE MANUAL TYPE DRUM BRAKES THAT HAS AIR IN THE LINE. IT TAKES EVERYTHING I HAVE TO PRESS THEM AND PRAY IT STOPS!! THE VEHICLE IS ALWAYS IN MOTION WHEN DETECTING THIS PROBLEM AND SEEMS TO OCCUR MORE REPEATEDLY IF THE BRAKES ARE PUMP QUICKLY IN SUCCESSION BEFORE APPLYING BRAKES OR WHEN THE BRAKES ARE PRESSED FOR AN EXTENDED AMOUNT OF TIME THEN YOU RELEASE AND REPRESS IT WANT STOP. ANOTHER ISSUE IS MY LANE ID WARNING. WHEN TURNED ON AT THE BUTTON, IT JUST BEEPS AT ME AND SHOWS SERVICE LIGHT. WHEN I FIRST TOOK IT IN WITH THE PROBLEM, THE DEALERSHIP CALLED ME AND SAID ALL FIXED, BUT IT DID IT BEFORE I LEFT THE PARKING LOT. THEY HAD MY TRUCK ALL DAY FOR THE ISSUE, PUT ME OUT OF A VEHICLE AND THEN SAID THEY WOULD NEED FOR EXTENDED TIME TO REPAIR BUT DIDN'T KNOW THERE WAS PROBLEM. HOW DO YOU MAKE THAT DETERMINATION WHEN YOU TOLD ME ITS REPAIRED. I JUST TURNED IT OFF AND HAVEN'T USED IN 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153955November 26, 2018
SERVICE BRAKES
ON SEVERAL OCCASIONS THE BRAKE PEDAL BECOMES DIFFICULT TO DEPRESS. RELEASING THE PEDAL AND DEPRESSING AGAIN CORRECTS THE PROBLEM. TODAY WHILE EXITING A PARKING SPACE AT LOW SPEED TO AVOID COLLIDIONG WITH ANN APPROACHING VEHICLE IT TOOK BOTH FEET TO DEPRESS PEDAL. I AM A 200 LB. MALE. I AM NOT SURE A SMALL FEMALE COULD HAVE CORRECTED THE FAILURE IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153964November 26, 2018
SERVICE BRAKES
AT SLOW SPEEDS FROM A STOP IF YOU LET OFF THE BREAK PEDAL AND IMMEDIATLY REAPPLY THERE SEEMS TO BE EXTREMELY HARD BREAKING. ALMOST IMPOSSIBLE TO STOP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154009November 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (CHAMPION CHEVROLET BUICK GMC, 502 S 1ST STREET, LA GRANGE, KY 40031) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154013November 26, 2018
SERVICE BRAKES
BRAKES APPEAR TO LOSE BOOST WHEN STOPPING. HAVE TO PRESS PEDDLE WITH BOTH FEET. THIS HAS HAPPENED ON THREE SEPARATE OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154030November 26, 2018
SERVICE BRAKES
WHILE DRIVING ON THE HIGHWAY AT 70MPH, A SERVICE BRAKE ASSISTANT WARNING CAME ON. THE BRAKES AT THAT POINT WERE EXTREMELY DIFFICULT TO USE AND THERE WAS NO WAY FOR A QUICK STOP. WAS ABLE TO GET TO A DEALERSHIP WHERE THEY HAD TO REPLACE THE MASTER CYLINDER, THE BOOSTER PUMP, VACUUM PUMP AND TUBING. COST FOR THE REPAIR WAS OVER $1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154041November 26, 2018
SERVICE BRAKES
BRAKES BECOME VERY HARD TO PRESS IN TRAFFIC AND WHILE BACKING UP. THE CONDITION WORSENS WITH MULTIPLE PRESSES OF THE BRAKE PEDAL. THE STOPPING DISTANCE OF THE TRUCK IN INCREASED EVEN WITH INCREASED PRESSURE ON THE PEDAL. THE TRUCK HAS 28,463MI. I CONTACTED A DEALERSHIP AND THEY WILL NOT COVER THIS REPAIR. I HAVE ORDERED THE PARTS AND WILL PERFORM THE REPAIR MYSELF. GM HAS ISSUED A SERVICE BULLETIN ON THIS PIT5361B.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154088November 26, 2018
SEAT BELTS
PASSENGER SEAT BELT DOES NOT ALLOW FREEDOM OF MOVEMENT AFTER BREAKS ARE APPLIED WITH CONSTRICTION OF PASSENGER . ONLY WAY THAT OWNER OR PASSENGER CAN RELEASE THE SEAT BELT LOCK MECHANISM IS TO UNLOCK THE SEAT BELT WHILE VEHICLE IS IN MOTION CAUSING SAFETY HAZARD FOR THE PASSENGER. OWNER TOOK VEHICLE TO DEALERSHIP AND GIVEN ESTIMATE OF $950+ TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153587November 25, 2018
SERVICE BRAKES
VEHICLE LOSES BRAKE PRESSURE WHILE MOVING AT SLOWER SPEEDS. ONCE COMING TO A STOP, THEN DOING SLOW SPEED STOPS AND STARTS THE PEDAL WILL BECOME HARD AND REQUIRES GREAT EFFORT TO BRING THE VEHICLE TO A COMPLETE STOP. ISSUE STARTED AT ABOUT 38,000 MILES JUST AFTER FACTORY 36,000 MILE WARRANTY. ISSUE PRESENTS ITSELF MORE OFTEN IN REVERSE WHILE BACKING IN, ESPECIALLY IF GRADE IS SLOPED. HAVE HAD MULTIPLE CLOSE CALLS IN PARKING LOT SETTINGS WHILE TRYING TO BACK IN TO A PARKING SPOT OR INCH FORWARD. A FRIEND HAD THIS SAME ISSUE WITH HIS 2016 CHEVROLET SILVERADO, WHICH ENDED UP BEING A $1,800 FIX THROUGH THE DEALERSHIP. HE WAS TOLD THAT IT WAS A VACUUM ISSUE WITH THE BRAKE PUMP AND THAT A RECALL WOULD PROBABLY BE ISSUED. I HAVE BEEN HOLDING OUT ON SERVICE IN HOPES OF THIS RECALL BEING ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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