GMC Sierra Complaints

15,732 consumer complaints on file.

#11387040January 7, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED WHILE APPROACHING A STOP SIGN, THE VEHICLE BEGAN TO SHAKE FORCEFULLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LIBERTY BUICK GMC (9028 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (704) 708-8000) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT ALSO STATED WHILE DRIVING AT LOW SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT DRIVER'S SIDE WHEEL AXLE. THE VEHICLE WAS TAKEN BACK TO LIBERTY BUICK GMC WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO GRIFFIN BUICK GMC (2500 W ROOSEVELT BLVD, MONROE, NC 28110, (704) 289-3135) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE STRUT TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO LIBERTY BUICK GMC AND THE REPAIRS COMPLETED. THE CONTACT ALSO STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED HE HAD THE TIRES REPLACED AND AN ALIGNMENT PERFORMED BUT CONTINUED TO HEAR THE ABNORMAL SOUND. THE VEHICLE WAS TAKEN BACK TO LIBERTY BUICK GMC AND THE CONTACT WAS INFORMED THAT THE GEARBOX NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386782January 6, 2021
POWER TRAIN
VEHICLE HAS HARD SHIFT BETWEEN FIRST AND SECOND GEAR ACCELERATING AND DECELERATION. I NOTICED IT AFTER ABOUT A WEEK OF DRIVING IT AFTER PURCHASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386796January 6, 2021
UNKNOWN OR OTHER
DASH IS CRACKED IN SEVERAL PLACES, ESPECIALLY AROUND PASSENGER AIRBAG, POSSIBLY CREATING SHRAPNEL IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386611January 5, 2021
POWER TRAIN
AA SOON AS THE WARRANTY EXPIRED ON MY TRUCK IT START HAVING PROBLEMS WITH THE TRANSMISSION 🥴
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386642January 5, 2021
EXTERIOR LIGHTING
HEADLIGHTS ARE EXTREMELY DIM MAKING IT DIFFICULT TO SEE AT NIGHT OUT IN RAINY CONDITIONS CAUSING A HUGE SAFETY PROBLEM WHEN DRIVING AT NIGHT. CAN BARELY SEE WHEN MAKING LEFT OR RIGHT HAND TURNS AS WELL CAUSING A HUGE SAFETY ISSUE AT NIGHT WITH PEDESTRIANS ARE IN A DARK CROSSWALK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386522January 4, 2021
POWER TRAIN
THE VEHICLE'S TRANSMISSION MAKES CLUNKING SOUNDS, AND JERKING MOVEMENTS WHEN ACCELERATING AND DECELERATING (HIGHWAY). WHEN STOPPED ON AN INCLINE THE VEHICLE DRIFTS BACKWARD, ONCE YOUR REMOVE YOUR FOOT OFF THE BRAKE (STREET). THE VEHICLE HAS ROLLED BACKWARDS WHILE IT WAS FULLY PARKED AND UNOCCUPIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386524January 4, 2021
AIR BAGS, UNKNOWN OR OTHER
A YEAR OR SO AFTER RECIEVINV MY AIRBAG RECALL SERVICE, MY DASH STARTED CRACKING. IT STARTED AT THE PASSENGER SIDE AIRBAG. IT IS NOW CRACKED IN OTHER PLACES AND RATTLES CONSTANTLY WHILE IN MOTION. I FEEL THIS IS A SAFETY HAZARD. I'VE YET TO SEE A GMC/CHEVY FROM 2007.5-14 THAT THIS IS NOT A PROBLEM. IT SEEMS THAT THE DASH PIECES COULD CAUSE SERIOUS INJURY/DEATH IF NOT FIXED. GM WILL NOT FIX THE PROBLEM ON THEIR END WITH OUT THE CONSUMER PAYING $450-750. THEY SAID THAT WAS THE REPLACEMENT COST WITH THE EXACT SAME DASH. THAT DASH WOULD MOST LIKELY CRACK AS WELL. WHY HAS GM NOT BEEN HELD ACCOUNTABLE? WILL PEOPLE HAVE TO BECOME INJURED/DEAD BEFORE THE PROBLEM IS FIXED? PICTURES CAN BE SENT ON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386106January 2, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THE ENGINE FAILED AT 5100 MILES AND IS CURRENTLY BEING REPAIRED BY THE DEALERSHIP. I REQUESTED A NEW CAR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385716December 31, 2020
AIR BAGS
RECEIVED INITIAL RECALL NOTICE CONCERNING DEFECTIVE AIRBAG INFLATORS - ISSUED IN 2016 - AND THE RECALL NOTICE STILL HASN'T BEEN REPAIRED. MANUFACTURERS RECALL NUMBER IS #2049151; AND DUE TO THE LACK OF REPAIR I'M WORRIED THAT A FRONT SEAT PASSENGER WILL BE INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385748December 31, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY DASH HAD 4 CRACKS IN IT. THE PART COVERING THE PASSENGER AIR BAG IS VERY IN SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385546December 30, 2020
VISIBILITY/WIPER
USED THE REMOTE START TO WARM THE TRUCK UP. GOT IN AND WAS LEAVING MY DRIVEWAY AND THE REAR WINDOW EXPLODED. READ DEFROST WAS ON SINCE WE RECEIVED 6+ INCHES ON SNOW TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385689December 30, 2020
SERVICE BRAKES
4 MONTHS AGO THE DISPLAY PORTRAYED A MESSAGE STATING, TRAILER BRAKE WARNING, HAVE SYSTEM CHECKED. SINCE THAT TIME I HAVE ATTEMPTED ON NUMEROUS TO HAVE MY VEHICLE CHECKED. BUT AS OF THIS DATE I HAVE NOT BEEN TO HAVE ANY DEALERSHIP LOOK AT MY VEHICLE. I HAVE BEEN TOLD BY DEALERSHIP THAT THE VEHICLE COMPUTER SHOWS A HISTORY BUT NO CURRENT ERROR CODES, AND THEY CAN NOT WORK ON VEHICLE UNTIL IT HAS CURRENT CODES. SO I HAVE A TRUCK THAT IS DESIGNED TO TOW CARGO/VEHICLE BUT I AM NOT ABLE TO USE MY TRUCK FOR THAT PURPOSE BECAUSE OF THIS WARNING MESSAGE. I HAVE CONTACTED DEALERSHIPS, CUSTOMER SERVICE WITH GMC AND EVEN FILED A COMPLAINT WITH TENNESSEE DEPT OF CONSUMER AFFAIRS, BUT NO ONE WANTS TO HELP WITH MY PROBLEM. I HAVE NOTICED ON THE INTERNET THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. DANGEROUS SITUATION SHOULD SOMEONE USE VEHICLE TOWING. BIGGEST PROBLEM GM DOES NOT WANT TO EVEN ACKNOWLEDGE THAT THEY HAVE A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385700December 30, 2020
SERVICE BRAKES, POWER TRAIN
CAR WAS IDLING AND PARKED. WARNING CODE SHOWED UP ON DASHBOARD ESC, ELECTRONIC STABILITY CONTROL, REDUCED ENGINE POWER. VEHICLE THEN DISPLAYED TRANSMISSION DISRUPTION, WARNING LIGHT DISPLAYED AS WELL. I WAS ABLE TO DRIVE IT TO THE DEALERSHIP BUT THE PERFORMANCE OF THE VEHICLE WAS LIMITED BY THE REDUCED ENGINE POWER. TRANSMISSION WAS HESITATING AND CLUNKY DURING GEAR CHANGES. MY SIERRA HAS 5,000 MILES ON IT AND THE TRANSMISSION WAS ALREADY REPLACED AT 2,000 MILES. GMC HAS A SERIOUS PROBLEM WITH THIS MAKE AND MODEL. UNSURE WHAT THE RESOLUTION WILL BE, BUT I AM NO LONGER CONFIDENT IN THE PRODUCT GMC IS SELLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385428December 29, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE OFF THE ROAD AND DOWN AN EMBANKMENT BEFORE CRASHING TO THE GROUND. DURING THE CRASH THE VEHICLE SUSTAINED SEVERE DAMAGE TO THE FRONT END BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD AND SHOULDER INJURIES WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS TOWED AWAY. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MAYSE EARNHARDT AUTO GROUP LOCATED AT 2032 S ELLIOTT AVE, AURORA, MO WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11385217December 28, 2020
AIR BAGS
I WAS IN A ACCIDENT I GOT T BONE MY AIR BAG DIDN'T DEPLOY HAVING TO GO TO HOSPITAL TO HAVE SURGERY.*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11385369December 28, 2020
ENGINE, POWER TRAIN
DRIVING DOWN THE HIGHWAY ABOUT 65MPH IT MADE A LOUD CLUNK AND I TOOK IT IN TO SERVICE DEPARTMENT AND THEY TOLD ME I WOULD HAVE TO PAY ABOUT $400.00 TO DRAIN THE TRANSMISSION FLUID AND REPLACE IT. I TOLD THEM M PICK UP ONLY HAS LESS THAN 15,000 MILES ON IT I DON'T THINK THIS IS FAIR, THE SERVICE GU SAID THE DON'T PAY FOR IT AND OTHER GMC DENALI CUSTOMERS HAD THEIRS DONE AND PROBLEM WAS SOLVED AND I WASN'T THE ONLY CUSTOMER THAT HAD THE ISSUE AND CORY FROM ALASKA AUTO BODY SAID IT WAS SAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384910December 25, 2020
POWER TRAIN, UNKNOWN OR OTHER
AFTER COLD STARTS WHEN ACCELERATING THE TRANSMISSION SLIPS FROM 1ST TO 2ND AND THROWS YOUR BODY FORWARD. AFTER THAT FIRST GEAR CHANGE IT DOESN'T DO IT AGAIN UNTIL ANOTHER COLD START. AROUND 34000 MILES I AM GETTING A RUMBLING VIBRATION THROUGH THE DASH AND STEERING WHEEL WHEN HOLDING SPEED BETWEEN 35-75 MPH. THE RPM GUAGE WILL JUMP SLIGHTLY AND IT WILL FEEL LIKE GOING OVER RUMBLE STRIPS. ACCELERATION IS VERY WEAK AT TIMES. SOMETIMES ITS OK. THERE HAS TO BE SOMETHING DONE WITH THESE TORQUE CONVERTERS AND TRANSMISSIONS BY GM. UNACCEPTABLE FOR A 40-50K DOLLAR TRUCK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384874December 24, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
2014 GMC SIERRA 1500 4WD ~75K MILES. SOMETIMES WHEN I ROLL UP MY WINDOWS OR USE MY BLINKER AND IT SHUTS OFF CRUISE CONTROL (HWY). AND SOMETIMES WHEN I HIT MY BREAKS MY HEADLIGHTS WILL DIM (HWY, CITY STREETS, PARKING LOTS). WHEN I'M TURNING SLOWLY (IN PARKING LOTS) THE STEELING WILL OCCASIONALLY LOCK UP AND ONCE IT LOST POWER ENTIRELY. MY BATTERY WAS TESTED AT BIGO AND SAID IT WAS FINE. I'VE SEEN THIS ONLINE A LOT FOR THIS TRUCK AND SIMILAR YEARS, BUT NO ONE SEEMS TO HAVE A RESOLUTION. WITH SO MANY INCIDENTS I'M SHOCKED THEY DON'T HAVE A FIX OR ANY IDEA WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384655December 23, 2020
AIR BAGS, STRUCTURE:BODY
VEHICLE'S AIRBAGS DID NOT DEPLOY UPON COLLISION WITH TWO CONCRETE WALLS, CAUSING A LIFE THREATENING TBI AND ALSO SEVERE DAMAGE TO THE LEFT ARM WHICH RESULTED IN IT'S INABILITY TO CONTROL/USE BELOW THE ELBOW, AND ESPECIALLY THE HAND. THIS WAS DUE TO THE BRACHIAL PLEXUS INJURY THAT WAS CAUSED WHEN THE AIRBAGS DID NOT DEPLOY AS THEY WERE SUPPOSED TO. I HAVE ATTACHED THE REPORT FROM POLICE AND INSURANCE COMPANY (WITH PHOTOS).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11384659December 23, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM MAKING IT DIFFICULT TO VIEW THE ROAD WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO VARNEY BUICK GMC MAZDA (260 HOGAN RD, BANGOR, ME 04401) WHERE THE BULBS WERE REPLACED UNDER A TECHNICAL SERVICE BULLETIN HOWEVER, THE BULB REPLACEMENT FAILED TO FIX THE FAILURE. THE CONTACT STATED THAT HE REPLACED THE BULBS TWICE WITH LED BULBS HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,202. CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER FOR DEFECTIVE DRIVING LIGHT. DEALER STATED NOTHING COULD BE DONE ABOUT IT. CONSUMER ALSO STATED HE HAD HIT 2 DEERS AT NIGHT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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