GMC Sierra Complaints

15,732 consumer complaints on file.

#11389001January 20, 2021
STEERING, SUSPENSION, WHEELS
THE VEHICLE PULLS TO THE RIGHT OR LEFT INTO ONCOMING TRAFFIC WITHIN 800 FEET OR SOONER DEPENDING ON SPEED. THIS OCCURS ON CITY STREETS OR INTERSTATE. GM AND GM APPROVED DEALERSHIPS SAY THIS IS DONE TO GM SPECIFICATIONS. THE FIRST 7000 MILES, IT DIDN'T PULL. AFTER GM SHOP ALIGNED, AND 3 MONTHS LATER, IT IS UNSAFE TO OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388821January 19, 2021
SERVICE BRAKES
AT LOW SPEEDS THE BRAKE PEDAL IS NON-RESPONSIVE AND PULSES WHILE MAKING A NOISE. IT HAS HAPPEN TWICE, ONCE IN A DRIVE THRU AND ANOTHER TIME BACKING OUT OF A PARKING SPOT. APPEARS TO BE A VACUUM ASSIST ISSUE. ONCE THE TRUCK WAS PLACE IN NEUTRAL AND THE RPM'S WERE INCREASED THE ISSUE WENT AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388855January 19, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MOORE BUICK GMC (2445 N MARINE BLVD, JACKSONVILLE, NC 28546, (910) 455-1414)) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388850January 19, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT THERE HAD BEEN A BURNING ODOR EMITTING FROM WITHIN THE CABIN OF THE VEHICLE. THEN SUDDENLY THE HEATING SYSTEM FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE HEATER WIRES THAT HAD A CONNECTOR THAT HAD BURNED THE WIRES ON BOTH ENDS OF THE CONNECTOR. THE RELAY OR THE BOIL MOTOR HAD TO BE REPLACED. THE CONTACT SPOKE WITH THE DEALER (MOORE BUICK GMC 2445 N MARINE BLVD, JACKSONVILLE, NC 28546, (910) 455-1414) WHO REPAIRED THE VEHICLE BY REPLACING THE TWO WIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11388759January 18, 2021
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
BRAND NEW 2021 SIERRA AT4. KEEP LANE ASSIST HASN'T WORKED SINCE DAY ONE. LANE DEPARTURE WARNING EITHER. IT'S BEEN TO THE DEALER TWICE AND STILL NO SOLUTION. IT WON'T TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388294January 15, 2021
AIR BAGS, ELECTRICAL SYSTEM
LEFT SIDE IMPACT SENSOR LOSES CONNECTIVITY FROM WIRES SHORTING OUT IN DRIVERS HINGE AREA. SERVICE AIR BAG LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388388January 15, 2021
ELECTRICAL SYSTEM
DAM TRUCK ITS ON PARK BUT KEEPS DISPLAYING A MESSAGE SAYING SHIFT TO PARCK,,,, TOOK TO DEALERSHIP THEY COULDN'T FIND THE PROBLEM , THEY ASKED TO START BY CHANGING THE SHIFT TO PARK HANDLER AND '''WILL GO FROM THERE '''THAT'S WHAT THEY SAID, WORSE TRUCK I EVER HAD,,,AND ALL THIS STARTED RIGHT AFTER 36000 MILES,,,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388120January 14, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
WITHIN 3 MONTHS (<4000 MILES) FROM PURCHASE VEHICLE BEGAN SPUTTERING WITH HESITATION, AND TICKING NOISE FROM ENGINE WHILE IN MOTION FOLLOWED BY MULTIPLE ALERTS POSTING ON DRIVER DISPLAY. VEHICLE DISPLAYS LOSS OF POWER, AND STRUGGLES TO KEEP UP WITH TRAFFIC. CHECK ENGINE LIGHT FLASHING FOLLOWED BY CONSTANTLY STAYING ON, SERVICE ESC SYSTEM ACTIVATED, SERVICE PARKING BRAKE, AND STEERING ASSIST REDUCED DRIVE WITH CAUTION LIGHTS ALL ACTIVATED DURING THIS EPISODE. DEALER WORKED ON VEHICLE ENGINE ( AND COMPLETED ON OR AROUND 1/08/2021), AND REPLACED LIFTERS, AND OIL CONTROL VALVE. ON 01/13/2021 NOTICED THAT VEHICLES LANE KEEP ASSIST IS NOW WORKING SPORADICALLY, WILL NOT ACTIVATE CONSISTENTLY WHEN VEHICLE VEERS OFF THE PROPERLY MARKED LANES ON HIGH-WAY/ROADS, AND INCONSISTENTLY ALERTS DRIVER WHILE IN MOTION. THE LANE KEEP ASSIST IS SUPPOSE TO CORRECT STEERING, BUT THIS DOES NOT HAPPEN CONSISTENTLY. THE COLLISION ALERT SYSTEM DOES NOT ACTIVATE OR WORK CORRECTLY. NOTICED WHILE DRIVING THAT VEHICLES IN FRONT ARE NOT DETECTED CORRECTLY, AND INFORMS THE DRIVER THEY ARE WITHIN SAFE DISTANCE (GREEN THIS SUDDENLY CHANGES TO YELLOW). IN ADDITION WHEN VEHICLES IN FRONT APPLY BRAKE, THE COLLISION ALERT SYSTEM DOES NOT ALERT AS IT IS SUPPOSED TO, IT STAYS IN GREEN EVEN AT EXTREMELY CLOSE RANGE. SAFETY MECHANISMS DON'T APPEAR TO WORK CORRECTLY, AND DETECTS ITEMS THAT ARE NOT PRESENT. NOTICED THAT VEHICLE DETECTS LANES EVEN ON UNMARKED ROADS, AND THE FRONT PEDESTRIAN ALERT SYSTEM ACTIVATES SPORADICALLY EVEN IF NO PEDESTRIANS ARE IN FRONT OF VEHICLE WHILE DRIVING. CONCERNED ABOUT SAFETY FEATURES LEADING TO HAZARDOUS DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388245January 14, 2021
SERVICE BRAKES
THE BRAKES ARE VERY HARD TO PRESS AT LOW SPEED MORE SO AFTER I HAVE PRESSED THEM A COUPLE TIMES OR MORE WHILE IN MOTION IN STOP AND GO TRAFFIC . I HAD A RECALL FOR THIS ABOUT A YEAR AGO AND TOOK IT TO THE DEALER TO HAVE IT FIXED BUT JUST STARTED EXPERIENCING THIS PROBLEM WITHIN THE LAST COUPLE OF MONTHS. VERY SCARY TO NOT HAVE POWER BRAKES ALL OF A SUDDEN! THE RECALL OBVIOUSLY DOES NOT FIX THE PROBLEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387865January 13, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I WENT AND GOT AN ALIGNMENT,A DAY AFTER THE STABILITRAK AND TRACTION CONTROL MESSAGE CAME ON. I WENT BACK TO SEE IF IT COULD BE FIX IT AND WAS TOLD IT DIDN'T COME ON WHEN THEY TEST DROVE IT. THE SAME DAY IT CAME ON AGAIN, SO I WENT TO A GMC DEALERSHIP. I WAS TOLD MY STEERING WHEEL POS SENSOR IS BAD. I WAS IN MOTION ON A CITY STREET,GOING AND COMING FROM WORK(HAPPENS IN SAME EXACT SPOT ON THE STREET(S).THIS IS MY ONLY FORM OF TRANSPORTATION AND WHAT I NEED TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387889January 13, 2021
ELECTRICAL SYSTEM, STEERING
ON DECEMBER 14, 2020 MY SIERRA WITH 2339 MILES DISPLAYED, AT STARTUP, THE POWER STEERING WAS OUT, TO DRIVE WITH CARE. ALSO DISPLAYED SERVICE ESC AND TRACTION CONTROL FAILURES. I DROVE WITH MUCH DIFFICULTY, WITHOUT POWER STEERING, TEN MILES TO THE NEAREST GMC DEALERSHIP, LAFONTAINE IN HIGHLAND, MI. I PICKED UP THE VEHICLE ON DECEMBER 29, 2020 WITH AN ADDITIONAL 60 MILES. THE SERVICE PERSONNEL SAID THEY WERE UNABLE TO DUPLICATE THE PROBLEM, THEREFORE NO REPAIRS WERE MADE. LAFONTAINE HAD CONTACTED GENERAL MOTORS TECH CENTER WHO OFFERED NO SOLUTIONS OTHER THAN CHECKING THE BATTERY AND WIRING HARNESS CONNECTIONS. THE PROBLEM HAS NOT REAPPEARED IN THE FIFTEEN DAYS SINCE I PICKED UP MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387945January 13, 2021
STRUCTURE:BODY
DASH IS CRACKING IN THREE SPOTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387651January 12, 2021
POWER TRAIN
TRANSMISSION WENT OUT IN 5 YEARS AND WOULD NOT WORK ANY MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387701January 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE COMMUNICATIONS QUIT WORKING, I CAN NOT USE THE HANDS FREE ON MY PHONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387759January 12, 2021
SERVICE BRAKES
WHEN I APPLY THE BRAKES IT DOESN'T WANT TO STOP AND I HAVE TO PUSH IT DOWN AGAIN ALMOST LIKE THERE IS A ISSUE WITH THE VACUUM ON THE BRAKES BUT IT SAYS MY VEHICLE IS NOT AFFECTED BY THE RECALL BUT THE SYMPTOMS ARE EXACTLY THE SAME AS THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387433January 10, 2021
POWER TRAIN
I HAVE AN 8 SPEED TRANSMISSION THAT STALLS UPON ACCELERATION LURCHES AND SURGES WHEN TRYING TO SHIFT GEARS. WHEN COMING TO A STOP LUNGES FORWARD DUE TO A SHIFT IN THE TRANSMISSION. I HAVE TAKEN TO THE DEALER MULTIPLE TIMES AND EXPRESS MY CONCERNS THEY FINALLY REPLACED TORQUE CONVERTER AND FLUSHED TRANSMISSION NOW THEY STATE THAT IT IS OPERATING CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387427January 10, 2021
STRUCTURE:BODY
PLASTIC "MOLDED RIVETS" ARE BREAKING ON THE KNEE BOLSTER THAT HOLDS THE METAL SHIELD BEHIND IT. I'VE BEEN TOLD THIS SHIELD IS TO GUARD FROM INJURY FROM THE STEERING COLUMN DURING A CRASH. I'VE READ REPORTS ONLINE OF PEOPLE REMOVING THIS GUARD SINCE IT HAS STARTED RATTLING. I WILL NOT REMOVE MINE, BUT I'M NOT GOING TO INSTALL BOLTS THROUGH THE KNEE BOOSTER TO SECURE IT. IT'S JUST A MATTER OF TIME BEFORE THE REMAINING PLASTIC BREAKS FREE AND THIS WILL BE DISCARDED. IF IT'S TRULY A SAFETY ITEM, I BELIEVE IT NEEDS TO HAVE BETTER SECURITY THAN MOLDED INTO THE BRITTLE PLASTIC THAT WE ALL KNOW GM HAS IN THESE TRUCKS FROM THE LAWSUIT ON DASHBOARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387123January 8, 2021
ELECTRICAL SYSTEM
UPON STARTING THE TRUCK TO WARM IT UP THE POWER SLIDING REAR WINDOW WITH DEFROSTER BURNED COMPONENTS AND THE LEFT PORTION OF THE WINDOW SHATTERED, LUCKILY AVOIDING A FIRE. IT IS JUST LIKE THE RECALL IN CANADA #N192220470 AND ALSO # N192265660. GM ALREADY ACCEPTED PARTIAL BLAME TRYING TO GIVE AN UNACCEPTABLE AMOUNT OFF THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387170January 8, 2021
ELECTRICAL SYSTEM
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387014January 7, 2021
STEERING
EXCESSIVE PLAY IN STEERING WHEEL 2 TO 3" VERY UNSAFE, AT ALL TIMES WHEN DRIVING. GM IS AWARE OF PROBLEM BUT NOT DOING ANYTHING ABOUT A SERIOUS SAFETY ISSUE. SERVICE BULLETIN PIT5501D. SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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