GMC Sierra Complaints

15,732 consumer complaints on file.

#11394446February 3, 2021
AIR BAGS
CONCERNING : TAKATA AIRBAG GM RECALL #: 2049152, NHTSA # 16V383. STILL NO ACTION TAKEN BY GM, 4 YEARS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394520February 3, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
VEHICLE WAS STATIONARY ON THE STREET, PARKED. I ENTERED IT, AND TURNED ON MY FRONT AND REAR DEFROSTERS WITH THE SETTING ON "HI." I TURNED AROUND AND VERIFIED THAT MY VEHICLE HAD NOT BEEN HIT NOR WAS ANY DAMAGE AT ALL APPARENT TO ME. AT SOME POINT AS I SAT THERE WITH THE CAR IDLED AND THE HEATED AIR REACHING ITS MAXIMUM TEMPERATURE, I BEGAN TO SMELL SOME FOUL SMELL IN THE CAB THAT I BELIEVED WAS EXHAUST ENTERING THE CABIN. I ROLLED DOWN THE WINDOW. AS I BRUSHED THE SNOW FROM THE FRONT AND BEGAN TO DRIVE AWAY, I HEARD A NOISE THAT I BELIEVED WAS THE SNOW FALLING FROM THE ROOF. HOWEVER, AS I ROLLED AWAY, I NOTICED A LOUDER-THAN-NORMAL CABIN. UPON LOOKING BEHIND ME, I NOTICED THE REAR RIGHT WINDOW WITHIN THE SLIDING REAR CABIN WINDOW HAD BLOWN OUT. UPON INSPECTING THE AREA, I NOTICED THAT NO SNOW OR WATER WAS PRESENT INSIDE. GIVEN THAT WE HAD RECEIVED A LOT OF SNOW THE PREVIOUS EVENING THROUGH THE MORNING, HAD THE DAMAGE OCCURRED THROUGHOUT THE EVENING OR EARLY MORNING, THERE WOULD'VE BEEN MOISTURE PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394363February 2, 2021
ENGINE
AT ABOUT 3500 MILES LIFTERS ON TWO CYLINDERS COLASPED. TOOK TO DEALER THAT DEALER HAD THREE WEEKS BUT FIXED IT. 1500 MILES LATER AT 5036 MILES IT HAPPENED AGAIN ON A DIFFERENT CYLINDER. NUMBER 8. THE FIRST TIME IT WAS 3 AND 5. THE FIRST TIME THE DEALER REPLACED ALL 8 CYLINDERS. SO CYLINDER NUMBER 8 WAS NEW AS WELL. GMC HAS SAID THERE IS NOTHING ELSE THAT CAN BE DONE TO FIX THE ISSUE. THE SECOND DEALER SERVICE MANAGER STATES THAT HE WOULD NOT TRUST IT EITHER TO GO ANY LONG DISTANCE . ALSO STATED THAT THEY HAVE PUT 3 SETS IN TO ONE VEHICLE BEFORE. AS AN ASE MASTER CERTIFIED TECHNICIAN I FIND THIS DISTURBING. I ALSO WAS A GMC,PONTIAC, OLDSMOBILE MASTER TECHNICIAN. THIS IS UNEXCEPTABLE FOR GM TO THINK THIS IS OK TO TAKE PEOPLE'S HARD EARN MONEY AND NOT FIX THERE ISSUES OR MAKE IT RIGHT. I OWNED A 2014,2016,2018 SILVERADO'S THAT HAD NO ISSUES WHAT SO EVER. TO MAKE THINGS WORST GMC ROAD SIDE ASSISTANCE FORGOT ABOUT THE TRUCK BROKE DOWN IN 7 DEGREE WEATHER WITH 35 MILE AN HOUR WINDS. FOR OVER 24 HOURS AND SEVERAL CALLS BACK TO FINALLY GET A SUPERVISOR TO SPEAK TO. TWO DEALERS SAY THAT IT IS UNACCEPTABLE EXCEPT THE CURRENT DEALER THAT IS DEALING DIRECTLY WITH GMC. ANYONE CAN DO A SEARCH ON GM TRUCK LIFTERS COLLAPSING AND YOU IMMEDIATELY OVERWHELMED WITH INFO. IT IS ALSO DISTURBING THAT A DEALERSHIP SERVICE MANAGER SAYS WE COULD PUT A NEW ENGINE IN AND THE SAME THING COULD HAPPEN. THAT TO ME IS POOR QUALITY CONTROL AND POOR CUSTOMER SERVICE. I HAVE ALWAYS BEEN A GM ENTHUSIASTS BUT THIS WILL BE MY LAST ONE. HORRIBLE CUSTOMER SERVICE AND DO NOT BUILD A GOOD PRODUCT OR STAND BEHIND IT. GM SHOULD BE ASHAMED OF THERE FALL FROM GRACE. THIS ALL HAPPENED JUST DRIVING ONCE TO WORK AND ONCE HAULING A ATV ON A TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390937February 1, 2021
SERVICE BRAKES
BRAKES SINCE NEW SQUEELED. TOOK TO DEALER AND DEALER SAID IT WAS NORMAL. HAVE HAD THE TRUCK ABOUT 11 MONTHS NOW. DEALER STATED GM NOW USES A DIFFERENT PAD MATERIAL AND I WOULD HAVE TO PAY FOR IT AT A COST OF CLOSE TO $1,000 TO REPLACE THE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390950February 1, 2021
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED IN SEVERAL PLACES, AND I BELIEVE, IT IS GOING TO EFFECT THE AIR BAG SYSTEM AND DASHBOARD WIRING, WHICH COULD LEAD TO THE PASSENGER AIR BAG NOT DEPLOYING OR ENGINE STALLING AT SPEED BECAUSE OF PIECES OF DASH FALLING INTO THE WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390959February 1, 2021
VISIBILITY/WIPER
WIPERS FROZE TO WINDSHIELD WHILE DRIVING WITH DEFROSTER ON MAX. DESIGN OF THE WINDSHIELD AND DASH MEANS WIPERS SIT LOWER THAN WHERE THE DASH AND WINDSHIELD MEET, AND NO WARM AIR FROM THE DEFROSTER CAN GET TO THE WINDSHIELD WHERE THE WIPERS SIT. THERE IS NO IN WINDOW DEFROSTER (LIKE REAR WINDOW) WHICH CAN HELP. MAJOR SAFETY ISSUE IN SNOW/ICE CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390964February 1, 2021
SERVICE BRAKES
MIPOWERED BRAKE-ASSIST SYSTEM, WHICH REDUCES THE AMOUNT OF EFFORT A DRIVER NEEDS TO EXERT TO STOP THE VEHICLE. IF THE SYSTEM FAILS, A DRIVER MAY FIND THAT THE BRAKE PEDAL TAKES MUCH MORE EFFORT TO PUSH. DRIVERS MAY ALSO FIND THAT IT TAKES MORE DISTANCE FOR THEIR VEHICLE TO STOP, WHICH COULD LEAD TO A CRASH,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391005February 1, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ACCELERATING AT 85 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 70 MPH WITHOUT WARNING. THE CONTACT STATED THAT THE THROTTLE NO LONGER OPERATED AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO FAULKNER BUICK GMC TREVOSE (4427 E STREET RD, FEASTERVILLE-TREVOSE, PA 19053) ON TWO OCCASIONS HOWEVER, THE MECHANICS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY HAD NEVER HEARD OF SUCH A FAILURE. THE CONTACT THEN SPOKE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE DEFECT MAY BE LINKED TO A SPEED SENSOR AND A COMPUTER MALFUNCTION. THE CONTACT THEN TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO REPROGRAMMED THE COMPUTER SOFTWARE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,906.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391062February 1, 2021
ENGINE
THE RADIATOR IS LEAKING COOLANT WITHOUT ANY REAL CAUSE AND I WAS TOLD THE ENTIRE RADIATOR NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391074February 1, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT PASSENGER AIR BAG WARNING LIGHT ILLUMINATED AND MADE AN ABNORMAL SOUND. THE CONTACT WAS CONCERNED FOR HER SAFETY THAT THE AIR BAG COULD INADVERTENTLY DEPLOY. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390923January 31, 2021
SEAT BELTS
I HIT A DEER ON THE HIGHWAY AND THE SEATBELTS LOCKED UP ON US AS WE HAD THEM ON, WE PULLED OFF AND TOKE OUR SEATBELTS OFF TO SEE THE DAMAGE DONE AND NOW THE SEATBELTS ARE LOCKED UP COMPLETELY AND WON'T COME LOSE TO WEAR THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390458January 28, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
DRIVING TO WORK. POWER STEERING WENT OUT AND BRAKING SYSTEM SEEM TO BE INEFFECTIVE. INSTRUMENT PANEL SERVICE LIGHT CAME ON WITH THE BATTERY INDICATOR DISPLAYING "BATTERY CHARGING SYSTEM" FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390080January 26, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE IDLE OR DURING ACCELERATION, THE VEHICLE WOULD INDEPENDENTLY SURGE FORWARD WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO MASTER BUICK GMC (3710 WASHINGTON RD, AUGUSTA, GA 30907) WHERE ON TWO SEPARATE OCCASIONS HE WAS INFORMED THAT THE MECHANICS WERE AWARE OF THE FAILURE HOWEVER, THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389800January 25, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL IS DUMPING INTO INJECTORS. 2001 GMC SIERRA 2500 DIESEL. ONLY HAS 135,000 MILES!! ENGINE BOGGS DOWN WHEN CLIMBING HILL, BRIDGE, OR TOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389915January 25, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
I WAS DRIVING 50MPH AND WAS BEHIND A SEMI AS I STARTED TO PASS HIM I NOTICED AN ONCOMING CAR AND DECIDED THERE WASNT ENOUGH TIME TO PASS SO I STARTED TO PUSH THE BRAKE PEDAL TO SLOW DOWN AND GET BACK BEHIND THE SEMI AND THE BRAKES LOCKED UP WHICH PRODUCED AN UNCONTROLLABLE SPIN IN WHICH I DID A 180 DEGREE SPIN AND ENDED UP GOING INTO THE DITCH BACKWARDS AND TIPPED OVER ON MY SIDE NO AIRBAGS DEPLOYED EITHER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11389916January 25, 2021
POWER TRAIN
MY TRANSMISSION SHIFTS VERY HARD FROM 1ST GEAR TO 2AND AND THEN FROM 2AND GEAR TO 1ST GEAR AT WHICH TIME I'M USUALLY STOPPING AND IT SEEMS TO PUSH THE TRUCK FORWARD A BIT. I'VE TAKEN IT TO PEKIN IL DEALERSHIP AND GREEN CHEVROLET IN PEORIA IL AND NEITHER ONE SAYS THERE IS ANYTHING WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389511January 23, 2021
SERVICE BRAKES
VACUUM ISSUE WITH BRAKES. BACKING UP VEHICLE WITH UTILITY TRAILER WHEN BRAKE PEDAL IS PRESSED THEIR IS HESITATION AND LACK OF EASE WHEN PRESSING PEDAL. THEN IF PRESS PEDAL AFTER THAT THERE IS NO MOVEMENT AND PEDAL IS LIKE PUSHING ROCK WITH FOOT, NO SOFTNESS, NO MOVEMENT ALL. HAVE NOTICED THIS OCCASIONALLY FOR THE PAST 8 OR 10 MONTHS BEFORE FINDING THIS PLACE HERE TO NOTE MY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389425January 22, 2021
POWER TRAIN
THE NP246 TRANSFER CASE OIL PUMP PLATE WEARS A HOLE INTO THE CASE, CAUSING IT TO LEAK. THERE IS A SAVER PLATE THAT CAN BE INSTALLED THAT PREVENTS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389159January 21, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE A ISSUE WITH MY DASHBOARD CRACKING ALONG THE AIRBAG MODULE DOOR. I BELIEVE IF I WAS OR INVOLVED IN A ACCIDENT AND THE AIR BAGS ARE DEPLOYED THE PIECES OF DASH CAN BECOME FRAGMENTS AND CAUSE EXCESSIVE INJURY AND ALSO COULD DEFLATE THE AIRBAGS UPON EXPANSION. CAUSING MORE INJURY THAN DEEM NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389334January 21, 2021
SERVICE BRAKES, POWER TRAIN
TRANSMISSION SHIFTS HARD FIRST 3 GEARS.REAR END CLUNKS BRAKES SQUEAK WHEN GOING IN REVERSE WHEN PUTTING IN REVERSE GEAR GOES IN HARD SEEMS TO BE DOING MORE OFTEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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