GMC Envoy Complaints

3,582 consumer complaints on file.

#10852857April 1, 2016
ELECTRICAL SYSTEM
FRONT PASSENGER SIDE DOOR PANEL CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10851506March 24, 2016
AIR BAGS
I WAS DRIVING AT 30 MPH DOWN THE ROAD AND THE SIDE AIR BAGS DEPLOYED WITHOUT ME HAVING AN ACCIDENT OR HITTING ANYTHING THE SEAT BELT CAME LOOSE AND HIT MY DAUGHTER BREAKING HER GLASSES. THERE WAS NO WARNING AT ALL JUST A POP AND ALL CAME OUT. MY HEADLINER IS TORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851210March 23, 2016
FUEL/PROPULSION SYSTEM
GMC IS ADMITTING TO A FAULTY GAS TANK AND ONLY COVERS THIS UP TO 150,000 MILES I BOUGHT THE CAR AFTER THE 150,000 MILES AND NOW HAVE GAS LEAKING THE TANK WAS NEVER FIXED. WHY DOES THE MILEAGE MAKE A DIFFERENCE? THIS IS A MAJOR SAFETY ISSUE THAT GMC SHOULD COVER REGARDLESS OF THE MILEAGE. JUST BECAUSE MY GAS TANK DID NOT LEAK AS SOON AS OTHER ONES DID MEANS I SHOULD NOT BE COVERED? A RECALL IS A RECALL AND THEY SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850636March 20, 2016
EXTERIOR LIGHTING
I GOT IN TO MY CAR THE OTHER NIGHT AT AROUND 7PM PUT IT IN DRIVE AND THE HEADLIGHTS WOULD COME ON SO I TRIED THE SWITCH TO TURN THEM ON MANUALLY AND THAT DIDN'T WORK, SO I TURN MY CAR OFF AND STARTED IT AGAIN AND THEY STILL WOULDN'T WORK MY HI-BEAMS WORKED BUT MY LOW BEAMS AND MY DAYTIME RUNNING LIGHTS DON'T WORK ANYMORE. I HAVE REPLACE THE BULBS AND THE RELAY SWITCH AND STILL NOTHING. SO NOW I HAVE TO DRIVE WITH MY HI-BEAMS ON WHICH IS NOT GOOD I GOT PULLED OVER FOR DRIVING WITH THEM ON. I CALLED THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THAT MY POWERTRAIN WARRANTY DOESN'T COVER FOR THEM TO LOOK AT IT & THEY WANT $75/HR JUST TO LOOK AT IT I CAN'T AFFORD THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849676March 15, 2016
ENGINE
FAILURE OF THE DOD LIFTER, ALSO KNOWN AS THE ACTIVE FUEL MANAGEMENT SYSTEM. WHILE AT SPEED ON THE FREEWAY, THE DOD LIFTER ON CYLINDER #7 FAILED CAUSING A MISFIRE ON THE CYLINDER WHICH CAUSED TEH ENGINE TO SHAKE VIOLENTLY. THIS IS THE 2ND FAILURE OF A DOD LIFTER ON MY TRUCK. IN NOV 2014, A DOD LIFTER ON CYLINDER #6 FAILED, CAUSING A ENGINE MISFIRE AND A VIOLENT SHAKE. THE CAUSE OF THE FAILURE WAS DETERMINED TO BE LACK OF OIL PRESSURIZE THE DOD LIFTER. UPON DECIDING TO REBUILD THE MOTOR RATHER THAN REPLACING THE MOTOR, WE DECIDED TO REPLACE ALL INTERNAL COMPONENTS OF THE MOTOR SIMPLY BECAUSE THE MOTOR WOULD NEED A FULL TEAR DOWN ANYWAY. THE LIFTERS, OIL PRESSURE SOLENOIDS OF THE DOD LIFTERS, ROCKERS, ROCKER ARMS, SPRINGS AND CAMSHAFT WERE ALL REPLACED THINKING THAT WE MIGHT AS WELL REBUILD THE BLOCK WITH NEW COMPONENTS TO SAVE OFF ANY FUTURE ISSUES. AFTER 1 MONTH IN THE GMC SERVICE CENTER, THE VEHICLE WAS BACK ON THE ROAD IN DEC 2014. THIS REPAIR WAS $5,900.00 IN MARCH 2016, YES 14 MONTHS LATER, A 2ND FAILURE OF A DOD LIFTER OCCURRED ON CYLINDER #7. THE VEHICLE EXHIBITED THE SAME ISSUES AS IN NOV 2014. THIS FAILURE OCCURRED ON THE REBUILT MOTOR ON NEW COMPONENTS INSTALLED IN NOV 2014. THIS REPAIR WILL COST $2500 JUST TO REPLACE THE 1 LIFTER. NO OTHER COMPONENTS. THIS LEADS ME TO BELIEVE THAT A THE DOD FAILURE IS MORE COMMON AND IS A DESIGN FLAW OF THE ACTIVE FUEL MANAGEMENT SYSTEM. THIS ISSUE IS MORE THAN A TSB ISSUE, IT SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849607March 14, 2016
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING AT VARIOUS SPEEDS, THE REAR OF THE VEHICLE ABRUPTLY DROPPED TO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, HOWEVER, THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845800March 9, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000(EXTERIOR LIGHTING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840278March 7, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840188March 7, 2016
FUEL/PROPULSION SYSTEM
MY FUEL GAGE SUDDENLY STOPPED WORKING ON MY 2007 GMC ENVOY. IT READ THAT I HAD 1/4 TANK LEFT, SO HEADED TO THE GAS STATION ON A CITY STREET. I TURNED THE ENVOY OFF, FOR ABOUT A 15 MINUTE STOP, AND WHEN I TURNED IT BACK ON, THE GAGE SAID IT WAS EMPTY. I FILLED THE TANK, AND IT STILL SAID IT WAS EMPTY, AND THE LIGHT IS ON. ABOUT 25 MILES LATER, THE GAGE POPPED UP TO 1/4 TANK , BUT QUICKLY DROPPED BACK DOWN TO READ AS EMPTY AGAIN. THE LIGHT STAYS ON NOW. ALL OTHER GAUGES ON THE DASHBOARD WORK PROPERLY. THE CHECK ENGINE LIGHT ALSO CAME ON, AND IS STILL ON. I MADE SURE MY GAS CAP WAS ON PROPERLY, AND IT WAS. I JUST PURCHASED THIS VEHICLE ON 12-30-15, SO I DO NOT KNOW IF THERE WERE ANY PREVIOUS ISSUES . MY 2007 ENVOY HAD 61,061 MILES ON IT WHEN THIS OCCURRED, ON 3-4-16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839933March 4, 2016
ELECTRICAL SYSTEM
I HAVE HAD 4 BATTERY AND LIGHTS FLASH AND HARD DRAW ON ALT HAVE REPLACED ALT WITH NEW DELCO NEW LIGHTS STILL FLASH DRAWS LIGHTS DOWN. BEEN TO DEALER DEALER FROM2008 TO NOW AND THEY TELL ME I DON'T DRIVE VERY NEED TO DRIVE MORE CARE HAS 40"000 MILES THEY CAN'T FIND ANYTHING WRONG. YOU CAN DRIVE OR BE SETTING RUNNING STILL DOES THIS IT PULL DOWN ON ENGINE PULLS ALT GOES TO12 VOLTS THEN GOES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839924March 4, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING THE VEHICLE TO THE DEALER AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE FUEL PUMP WAS REPAIRED AND THE CONTACT WAS ADVISED NOT TO FILL THE TANK ABOVE HALF. WHEN THE CONTACT PLACED FUEL IN THE VEHICLE, IT LEAKED ONTO THE GROUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. UPDATED 04/21/2016*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839660March 3, 2016
STEERING
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838812February 28, 2016
ENGINE
WHILE FILLING UP MY VEHICLE WITH GAS AT SAMSCLUB, IT BEGAN LEAKING CONTINUOUSLY FROM THE TANK. WE REPLACED THE FILLER NECK HOSE, BUT IT TURNS OUT THE GAS TANK HAS A CRACK AT THE TOP. WHEN YOU WALK BY, YOU COULD SMELL THE FUMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838767February 27, 2016
FUEL/PROPULSION SYSTEM
FUEL IS LEAKING OUT THE TOP OF TANK SOMEWHERE. CAN'T SEE EXACTLY WHEE WHILE RUNNING. DOESN'T RUN OUT WHEN VEHICLE IF NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838696February 26, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837741February 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837291February 20, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEATS
MY GMC ENVOY WAS PARKED UNATTENDED IN MY DRIVEWAY DIRECTLY NEXT TO MY HOUSE. MY SONS AND I WERE IN THE BACKYARD PLAYING WHEN MY OLDEST SON WENT TO RETRIEVE HIS BALL FROM THE DRIVEWAY. HE CAME BACK SCREAMING MOM YOUR TRUCK IS ON FIRE.I IMMEDIATELY RAN OVER TO SEE THE TRUCK FULL OF FIRE AND SMOKE. I CALLED 911. THE TRUCK DAMAGE WAS ALREADY DONE BEFORE THE FIREFIGHTERS ARRIVED. IT APPEARED TO COME FROM THE DRIVER SIDE WINDOW AREA. AFTER DOING SOME RESEARCH I LEARNED A LOT OF GMC TRUCKS HAD RECALLS ON CERTAIN PARTS THAT COULD PUT THE VEHICLE AT RISK FOR A FOR SETTING IT'S SELF ON FIRE.I NEVER RECEIVED ANY INFORMATION ON RECALLS FOR THE WINDOW SWITCH OR WAS AWARE OF THE NATIONAL RECALL UNTIL I LOOKED INTO IT THE EVENING OF THE FIRE.I STRONGLY BELIEVE THE WINDOW SWITCH IS WHAT CAUSED THE FIRE. IT HAD TO BE A DEFECTIVE PRODUCT MADE BY THE MANUFACTURING COMPANY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10837111February 19, 2016
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY 360. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR; HOWEVER, THERE WAS NO FUEL LEAKING. THE ODOR WAS MORE PUNGENT WHEN THERE WAS A FULL TANK OF FUEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT NHTSA ADVISED THAT THE VEHICLE WOULD BE SAFE TO DRIVE AS LONG AS THERE WAS A HALF TANK OF FUEL. THE CONTACT WANTED THE DEALER TO VERIFY THAT THE VEHICLE WAS SAFE, BUT THE DEALER WAS UNABLE TO PROVIDE DOCUMENTATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN SERVICE BULLETIN NUMBER: 14423B, WHICH INDICATED THAT THE REPAIR WOULD BE HANDLED AS A RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE PART FOR THE REPAIR WAS ON BACK ORDER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 131,861. ...UPDATED 04/26/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836610February 17, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EMITTED A FUEL ODOR FROM THE REAR OF THE VEHICLE. THE FUEL TANK LEAKED FUEL NO MATTER HOW MUCH FUEL WAS IN THE TANK. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS COVERED UNDER WARRANTY; HOWEVER, THE CONTACT'S VEHICLE DID NOT MEET WARRANTY GUIDELINES. THE APPROXIMATE FAILURE MILEAGE WAS 153,802.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825609February 11, 2016
SUSPENSION, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE LOWER CONTROL ARM CAMBER ON THE FRONT AND REAR TIRES WERE WORN DOWN ON MORE THAN ONE OCCASION CAUSING THE TIRES TO HAVE TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE IT WAS CONCLUDED THAT THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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