GMC Envoy Complaints

3,582 consumer complaints on file.

#10864791May 13, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURERS RECALL ON THE FUEL SYSTEM HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864094May 10, 2016
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED INSIDE AND OUTSIDE OF THE VEHICLE CONTINUOUSLY. ADDITIONALLY, THE ENGINE WARNING INDICATOR ILLUMINATED WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT RECEIVED NOTIFICATION OF THE MANUFACTURER CUSTOMER SATISFACTION PROGRAM RELATED TO THE FUEL TANK INLET VALVE REPLACEMENT. THE REMEDY PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ON NOVEMBER 23, 2015. THE FAILURE MILEAGE WAS 119,292. UPDATED 07/05/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862529May 2, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN ONCE AND, AFTER A BRIEF MOMENT, THE VEHICLE WAS ABLE TO RESTART. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR SO THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (ELECTRICAL SYSTEM AND EXTERIOR LIGHTING), BUT THE REPAIR WAS STILL NOT AVAILABLE FOR LONGER THAN TWO YEARS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. ....UPDATED 07/05/16 *BF THE CONSUMER ALSO STATED THERE WAS LOUD POPPING NOISE, THAT WOULD COME AND GO, THE LIGHTS, HEAT, AIR AND BACK WINDSHIELD WIPER WOULD COME ON AND GO OFF BY THEMSELVES. UPDATED 07/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862639May 2, 2016
LATCHES/LOCKS/LINKAGES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 GMC ENVOY. AFTER PARKING THE VEHICLE AND ATTEMPTING TO EXIT, THE DRIVER AND PASSENGER SIDE DOORS FAILED TO UNLOCK. IN ADDITION, WHILE DRIVING 45 MPH, THE HEADLIGHTS BLINKED ON AND OFF AND FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 188,343. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860906April 22, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AC PLUG TO FAN MOTOR BURNT/MELT, DAYLIGHT/HEADLIGHT CONNECTORS MELTED MULTIPLE TIMES HAD THEM REPLACED 3 TIMES EACH SIDE... CLUSTER/ RADIO/AC LIGHTS BURNING OUT LIGHTS OUT ON DIFFERENT AREAS FROM ILLUMINATION TO GAGES TO RADIO AND AC CONTROL BUTTON LIGHTS HEAD LIGHTS WENT OUT WHILE DRIVING SO DID CLUSTER, RADIO AND AC LIGHTS HAD THE CLUSTER REPLACED BY DEALER WHILE UNDER WARRANTY BACK IN 2013 OVER CLUSTER SHORTENING, HAD MY RADIO REPLACED AS WELL BY DEALER SAME TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860910April 22, 2016
FUEL/PROPULSION SYSTEM
EMISSION RELATED PROBLEM, OBD II CODE P0410 SECONDARY AIR INJECTION VALVE CHECK VALVE ASSOCIATED WITH AIR INJECTION SYSTEM PROBLEM, I HAD IT REPLACED TWICE ALREADY WITH ORIGINAL PART FROM DEALER VERY WELL KNOWN PROBLEM WITH EMISSION OVER THIS DEFECTIVE VALVE (WATER BUILD UP INSIDE/MALFUNCTION)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860687April 21, 2016
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT DRIVER MODULE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860232April 19, 2016
STRUCTURE:BODY
THE REAR GLASS ON THE LIFT GATE COMPLETELY SHATTERED/EXPLODED WHILE IN GARAGE. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860259April 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. AFTER REPEATED ATTEMPTS, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CYLINDER IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,429. UPDATED 06/14/16*LJ UPDATED 06/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860033April 18, 2016
ELECTRICAL SYSTEM
WINDOW POWER MODULE CAUGHT FIRE, SHUT DOWN ENGINE, STRANDING US. RECALL REPLACED THE MODULE BUT GMC WILL NOT ADDRESS THE FACT THAT THE HIGH CURRENT DRAW NEVER BLEW A FUSE FIRST TO PREVENT THE FIRE AND NOT SHUT DOWN THE ENGINE. CAR STARTED UP AND WE STARTED DRIVING WHEN SMOKE CAME OUT OF DOOR AND ENGINE STOPPED. CALLS AND E-MAILS TO GMC HAVE NOT BEEN ANSWERED OTHER THAN THE BASIC RECALL TO REPLACE THE MODULE THEN LATER ADDED SEALER ON 2ND RECALL. NO ELECTRICAL FIXES. ELECTRICAL ISSUE KILLED MY REMOTE ENGINE STARTER BUT THEY REFUSE TO REPROGRAM OR REPLACE AS IT WAS AN AFTER MARKET REMOTE STARTER THAT CAME WITH THE CAR..THEIR ELECTRICAL PROBLEM KILLED IT, THEN THEY SHOULD BE RESPONSIBLE AND REPLACE IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10860058April 18, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
GMC HAS KNOWN THAT THEY HAVE INTERMITTENT STABILITRAK SYSTEM SINCE OCT 1-2008. DON'T KNOW IF IT ACTUALLY SHUTS OFF ABS BRAKES OR JUST SETS INDICATOR LIGHTS OFF. COMES ON MORE FREQUENTLY IN COLD MONTHS. TSB #08-05-25-005 WHY SHOULD CONSUMER PAY FOR EITHER DEFECTIVE STEERING YOKE YAW SENSOR, REPROGRAMMING OR NEW $400 EBCM OR $250 DEALER SERVICE CHARGE EACH TIME IT COMES UP. IN WINTER, ANOTHER ARTICLE SAID IT WAS BAD CONNECTORS. THAT WOULD BE A MFG DEFECT AS WELL. ALWAYS COMES UP IN SHARP SLOW SPEED TURNS. ALREADY PAID FOR TWO FRONT HUBS AS THEY SAID IT WAS THE SPEED SENSOR, PROBLEM WAS NOT RESOLVED. BRAKING OR KNOWN STABILTRAK PROBLEM OVER SEVERAL YEARS SHOULD WARRANT A RECALL NOT TSB WHERE THE COST IS ABSORBED BY THE VEHICLE OWNER.,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860061April 18, 2016
AIR BAGS
INVESTIGATING THE AIR BAG SAFETY RISK FOR MY GMC 2007 ENVOY, I DISCOVERED THAT PEOPLE WERE REPORTING THAT THEY HAD CRASHES BUT THE AIRBAGS DIDN'T DEPLOY. SO WE DON'T KNOW HOW SAFE THEY ARE SINCE THEY DON'T EVEN GO OFF. THE NTSA NEEDS TO INVESTIGATE THE TESTS AND COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860160April 18, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER SPECIAL COVERAGE ADJUSTMENT (CAMPAIGN NUMBER 07099) FOR THE FUEL SYSTEM. THE DEALER WAS UNABLE TO OBTAIN THE PART FROM THE MANUFACTURER WHO INDICATED THAT IT WAS NOT IN PRODUCTION. THE CONTACT WAITED AN EXTENDED PERIOD OF TIME AND WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PRODUCE THE PART TO SUPPLY TO THE DEALER FOR THE MANUFACTURER'S REMEDY. THE VEHICLE WAS STILL PARKED FROM JANUARY 2016 AND WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO DISCLOSURE AS TO WHEN THE PARTS MAY BE IN PRODUCTION TO RECEIVE THE REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860222April 18, 2016
UNKNOWN OR OTHER
REAR HATCH WINDOW EXPLODED ON ITS OWN INTO A THOUSAND PIECES WITH VEHICLE PARKED IN MILD WEATHER. THIS APPARENTLY IS A DEFECT IN DESIGN THAT IS AN UNADDRESSED SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859938April 17, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
FOR MORE THAN A MONTH MY TRUCK HAS CUT OFF COMPLETELY AS I BEGIN TO BREAK WHEN I I AM COMING TO A STOP OR WHEN I AM MAKING A TURN INTO A PARKING LOT OR AT A CORNER. SOMETIMES IT HAPPENS SEVERAL TIMES IN A ROW DURING ONE TRIP. IT ALWAYS HAPPENS WHEN I AM IN MOTION BUT ONCE I TURN ON THE HAZARD LIGHTS, PUT THE CAR IN PARK, TURN OFF THE IGNITION AND RESTART IT, IT CRANKS RIGHT BACK UP. I WAS TOLD, BASED ON MY DESCRIPTION THAT IT COULD BE A MANUFACTURERS DEFECT IN THE TURNDOWN SOLENOID SWITCH OR SENSOR ASSOCIATED WITH THE AUTOMATIC TRANSMISSION. THIS IS A SAFETY ISSUE BUT I NEED MY VEHICLE. THIS PROBLEM ALWAYS OCCURS WHEN I AM ON A CITY STREET. IT HAS NEVER HAPPENED ON A HIGHWAY/INTERSTATE WHEN I AM IN PERPETUAL MOTION.THIS IS THE ONLY VEHICLE I HAVE AND I CAN'T AFFORD TO LEAVE IT FOR MORE THAN A DAY AT A SHOP, NOR DO I THINK I SHOULD SHOULDER ALL THE RESPONSIBILITY FOR PAYING FOR REPAIRS IF IT IS A DEFECT INHERENT IN THE VEHICLE. PLEASE ADVISE ME AS SOON AS POSSIBLE IF THERE IS ANY RECOURSE I CAN TAKE AGAINST THE MANUFACTURER SO I CAN HAVE THESE NEEDED REPAIRS DONE IMMEDIATELY. I HAVE ALREADY HAD THE GEAR SHIFT CABLE REPLACED ABOUT TWO MONTHS AGO THINKING THAT THIS WAS THE PROBLEM. THAT WAS A $250 JOB WITH PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859854April 16, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS IN THE HIGHWAY TAIL LIGHTS WEREN'T WORKING IN WAS HEADED TO IDAHO DUE TO THAT IM STILL IN NORTH DAKOTA ALSO LIKE A MONTH AGO I WAS PULLED OVER IN THE CITY FOR NO BACK LIGHTS IT'S HAPPEN 4 OR 5 TIMES TWO ON A 15 HOUR ROAD TRIP.TAILGATE HAS OPEN TWICE ONCE IN CITY AND ON HIGHWAY NOW IT DOESN'T SHUT AT ALL ITS BEEN LIKE THAT FOR 5 MONTHS NOW AND IT STARTED TO NOT WANT TO OPEN OR CLOSE THE ROOF PART AS WELL IT SOUND AS IF ITS JAM.I WORRY ABOUT MY SAFETY AND PUBLIC AS WELL. JUST PAID OVER 2400.00 FOR REBUILDING TRANY,POWER STEERING,AND MY GEAR SHIFT AS WELL IT WOULD NOT SHIFT IT SNAP OFF.TRANSMISSION WENT OUT 6 HOURS BEFORE I GOT TO MY DESTINATION.IT WAS TOWED TO A TRANY SHOP AROUND NOV.12/2015 PICKED UP FEB.23/2016 HOPING THEY WOULD FIX ALL THE REST OF DEFECTS IT HAS. YOU NAME IT THIS ENVOY HAS IT OR HAS HAD IT FROM HEADLIGHTS BULB BEING REPLACED EVERY SO OFTEN AND MELTING WERE LIGHT BULB GOES, A/C AND HEATER DON'T WORK PROPERLY DRIVER SIDE IS HOT AND PASSENGER COLD OR VICE-VERSA. THE PASSENGER BACK SIT I WOULD NOT KNOW.MIDWINDOW DOESN'T WORK IT DOESN'T ROLL UP OR DOWN OR THAT LATCH THAT COMES DOWN TO HAUL STUFF AS WELL IT DOESN'T WORK. WHEN I ROLL MY POWER WINDOWS MY HEADLIGHT AND ENGINE IDLE POWERS GOES DOWN AS IF THERE IS AN ELECTRICAL PROBLEM.I'VE INVESTED ON THIS ENVOY A WEEK LATER WHEN I DROVE IT OUT OF THE YARD. I HAVE ALL MY RECEIPTS FROM PROFESSIONAL MECHANICS.ITS BEEN A BAD EXPERIENCE.I HOPE MY TRANY DOESN'T GO OUT AFTER I'M DONE FIX ALL THIS OTHER PROBLEMS. I READ AFTER SOMEONE HAD REBUILD THE TRANY 13 MONTHS LATER HE HAD THE SAME PROBLEM AGAIN WITH HIS ENVOY. IT'S NOT SAFE TO OPERATE A VEHICLE WITH SO MANY ISSUES ESPECIALY WITH NO BACK LIGHTS GOING FROM GOOD TO NOT WORKING.EVERY TIME I HAVE TO BE CHECKING IF I HAVE MY REAR LIGHTS ARE WORKING OR IN FRONT AND ALSO MY FRONT LOW LIGHT I HAVE NO VISIBILITY WHAT SO EVER.THEY ARE SO DULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859788April 15, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT NOTICED A FRACTURE ON THE DRIVER SIDE LOWER CONTROL ARM BRACKET THAT EXTENDED TO THE FRAME OF THE VEHICLE. THE LOWER CONTROL ARM BRACKET WAS ALSO COMPLETELY RUSTED. THE CONTACT RESEARCHED AND FOUND THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V260000 (SUSPENSION). THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED, BUT NOT ACCORDING TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859743April 14, 2016
ELECTRICAL SYSTEM
ON SATURDAY 4/2/16 OUR AREA EASTPOINTE (DETROIT) MI A SNOW STORM WAS IN THE AREA. AS I ENTERED MY VEHICLE SNOW FELL ON THE DRIVERS SIDE WINDOW DOOR MODULE. I BUSHED OFF THE SNOW AND PROCEED TO DRIVE MY VEHICLE. AFTER ABOUT 5 MINUTES WHILE ON I-94 AT 70 MPH ALL FOUR POWER WINDOWS STARTED TO GO UP AND DOWN. AFTER TWO OR THREE TIMES OF THIS ACTION ALL FOUR WINDOWS STAYED IN THE DOWN POSITION. AT THAT TIME I NOTICED SPARKS AND SMOKE COMING FROM THE SWITCH POSITIONS ON THE MODULE. I PULLED OVER TO SIDE OF THE EXPRESSWAY AND SINCE THIS MODULE IS JUST A SNAP IN, I REMOVED IT AND DISCONNECTED THE CABLES. SINCE THE PASSENGER SIDE WINDOW WAS CONVENIENTLY DOWN AND MODULE WAS STILL SMOKING AND EMITTING SPARKS I TOSSED IT OUT THE WINDOW INTO THE SNOW. AFTER ABOUT FIVE MINUTES I RETRIEVED THE MODULE AND DROVE THE SECONDARY ROADS BACK HOME. PART NUMBER ON THE MODULE LABEL IS 25811557. I DID RECEIVE A RECALL ON THIS VEHICLE (12180) AND IT WAS TAKEN TO THE DEALER FOR REPAIR ON 04/11/13. THE WORK ORDER INDICATES THE RECALL WAS COMPLETED, BUT NO INDICATION OF WHAT WAS REPAIRED OR REPLACED. AFTER CONTACTING GM CUSTOMER SERVICE AND EXPLAINING WHAT HAPPEN (CASE NUMBER 8-1915535761). I RECEIVED A CALL FROM THE DEALER (ED RINKE). THE GENTLEMAN EXPLAINED THAT THE DRIVERS DOOR MODULE ON MY VEHICLE WAS ALREADY REPAIRED AND THAT RECALL 12180 DID NOT APPLY TO MY VEHICLE. SINCE THERE ARE A TOTAL OF FIVE RECALLS FOR THIS MODULE ON THE 2007 ENVOY'S I WOULD HOPE THAT THIS MODULE WOULD BE COVERED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10854621April 10, 2016
VISIBILITY/WIPER
I RECENTLY PURCHASED MY ENVOY AND THE WIPERS WORKED MOST OF THE WAY HOME, THE PASSENGER SIDE STOPPED WORKING . THEN THE DRIVER SIDE WOULD NOT GO DOWN WHEN SHUT OFF. NOW WHEN I TURN THEM ON THEY HOP UP AND GO RIGHT BACK DOWN AND DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854328April 8, 2016
STRUCTURE:BODY:TRUNK LID, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL 370. WHILE DRIVING AT VARIOUS SPEEDS, THE LEFT TURN SIGNAL, HEADLIGHTS, AND TAIL LIGHTS FAILED TO OPERATE. IN ADDITION, THE FUEL PUMP MADE AN ABNORMAL NOISE AFTER THE VEHICLE WAS STARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT THE TRUNK DOOR FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 177,687.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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