Ford Freestar Complaints

2,533 consumer complaints on file.

#10316037March 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS. SUDDENLY, THERE WAS NO POWER RESPONSE WITH THE REAR TIRES. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE WAS CONTRIBUTED TO THE TORQUE CONVERTER WHICH WAS REPLACED. THE FAILURE MILEAGE WAS 74,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316059March 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2005 FORD FREESTAR VIN #[XXX] WITH 89,000 MILES ON IT, IT HAS BEEN SERVICED ON A REGULAR BASIS. WE ARE THE THIRD OWNERS. THE TRANSMISSION QUIT WHILE MY WIFE WAS DRIVING ON A TWO LANE ROAD WITH NO SHOULDERS WHEN THE TRANSMISSION QUIT WORKING WITH OUT WARNING. IT IS GOING TO COST $2700 TO REPAIR. THIS IS NOT A SAFE THING TO HAPPEN AND FROM WHAT I HAVE GATHERED THIS HAPPENS A LOT. WHY HAVE WE NOT HAD A RECALL OF THIS OR AT LEAST A SAFETY NOTICE. FORD KNOWS IT HAS A PROBLEM WITH THIS MINIVAN. I HOPE YOU ARE DOING SOMETHING ABOUT THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316159March 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TWICE DRIVING HEAVY RAIN MY 2004 FREE STAR STALED OUT LEAVING A STOP LIGHT. UPON RESTART WOULD BUCK AND STOP RUNNING. WOULD NOT GO INTO REVERSE WITHOUT BEING PUT INTO PARK. BOTH TIMES WAS TOWED TO THE DEALER, WAS TOLD THE COMPUTER WAS WATER LOGGED. THE FIRST TIME THEY TOOK CARE OR IT THIS TIME THEY TOLD ME IT IS 825 PLUS TAX AND WHAT EVER TIME IT TOOK TO FIND WATER LEAK. THIS SAME VAN ALSO STOP RUNNING IN HEAVY RAIN AROUND 58,000 MILES WITH MY WIFE DRIVING AND SHE ALMOST WAS REAR ENDED THAT TIME IS WAS A TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315361March 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AROUND 45,000 MILES OUR TRANSMISSION WENT OUT. NO WARNING NOTHING. HAVING MY KIDS IN THE CAR SCARED TO DEATH AND NO ONE AT KRIEGER FORD WANTED TO HELP AND SAID HAD THAT NO ONE ELSE HAD THESE PROBLEMS. I GET ON THE COMPUTER AND FIND HUNDREDS OF COMPLAINTS.... AFTER GETTING IT FIX A YEAR LATER NOW IT IS NOT STARTING AT TIMES. NO CAUSE OR REASON. WE ARE A FAMILY OF 6 LIVING CHECK TO CHECK AND SCARED TO DEATH TO DRIVE THIS CAR. MY FOUR KIDS ARE MY LIFE AND FELL IF I TAKE THEM SOME WHERE IN THIS VAN I AM PUTTING THERE LIFE AT RISK. SOMETHING NEED TO BE DONE AND SOMEONE NEEDS TO FIX THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315724March 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE MY WIFE AND DAUGHTER WERE DRIVING DOWN I-24, THE ENGINE STARTED REVVING. THE VEHICLE STARTED TO LOOSE SPEED AND SHE COASTED OFF THE INTESTATE AND STOPPED IN A LANE OF TRAFFIC. HAD IT TOWED TO LOCAL MECHANIC FOR DIAGNOSIS. THEY STATED IT WAS THE TORQUE CONVERTER AND WOULD RUN 2500+ TO FIX. VAN HAS 113,000+/- MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315934March 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY HUSBAND AND I JUST PURCHASED A 2004 FORD FREESTAR. GRANTED IT IS USED WITH 94,000 MILES, BUT WE HAD IT FOR EXACTLY ONE WEEK AND THE TRANSMISSION WENT OUT AS MY HUSBAND, MYSELF AND OUR FOUR CHILDREN WERE GOING 70 MPH DOWN AN INTERSTATE. NO WARNINGS OR ANYTHING....LORD ONLY KNOWS HOW MUCH ITS GOING TO COST TO REPLACE AND NO MONEY TO REALLY FIX IT. WE WERE TRAVELING DOWN INTERSTATE 71 IN OHIO GOING TO MY FATHER'S. I HAD THE CRUISE CONTROL SET AND HIT THE ACCELERATOR BUTTON ON THE STEERING WHEEL TO SPEED UP A BIT. ONCE I DID THAT, MY RPM'S SHOT UP AND I LOST "CONTROL". I TURNED OFF MY CRUISE CONTROL BUT WAS UNABLE TO ACCELERATE USING THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315149March 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE ARE 2 INCIDENCES OF TRANSMISSION FAILURE WITH OUR 2004 FORD FREESTAR, FIRST TIME IN MARCH,2008, 2ND TIME IN FEBRUARY, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315147March 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE HAVE BEEN 2 INCIDENCES OF TRANSMISSION FAILURE WITH OUR 2004 FORD FREESTAR. TRANSMISSION FAILED WITHOUT WARNING IN MARCH 2008, AGAIN IN FEBRUARY 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314681February 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2005 FORD FREESTAR, WHILE DRIVING ON THE ON A BUSY ROAD I PRESSED THE GAS PEDAL BUT THE ENGINE JUST REVVED. IT WOULD NOT ACCELERATE OR REVERSE.THIS WAS AN ABRUPT LOSS OF POWER WITH NO PRIOR PROBLEMS. AS A CONSEQUENCE OF THIS DESTABILIZING EVENT THE SMALL CHILDREN I HAD IN THE CAR WERE IN DANGER. FORTUNATELY, I WAS ABLE TO COAST DOWN DUE TO AN INCLINE IN THE ROAD. A TOW TRUCK COMPANY WAS CALLED AND TAKEN TO A DEALERSHIP SERVICE MECHANIC. I AM GOING TO HAVE TO PAY AROUND $3000 FOR NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314142February 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2005 FORD FREESTAR. ON 19 FEBRUARY 2010, MY WIFE WAS DRIVING OUR FREESTAR WHEN IT HAD A SUDDEN LOSS OF POWER. SHE WAS ABLE TO STEER IT SAFELY OFF THE ROAD. MY MECHANIC CONFIRMED THAT IT WAS THE TORQUE CONVERTER SPLINES THAT WERE STRIPPED WHICH ALSO CAUSED THE PUMP TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314374February 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION FAILURE. AFTER TALKING WITH FORD SERVICE THEY DIDN'T SEEM SURPRISED BY THIS. NOW I'M STUCK WITH REPLACING THE TRANSMISSION IN MY VEHICLE FOR SOMETHING THAT IT APPEARS FORD AND MANY OTHER PEOPLE ARE AWARE OF. I WOULD APPRECIATE ACTION BE TAKEN AGAINST FORD TO GET ME AND OTHER CONSUMERS MONEY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313557February 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 65 MPH, THE ENGINE STARTED TO SURGE AND THE RPMS WERE RAPIDLY INCREASING BUT THE VEHICLE WAS SLOWING DOWN. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER ADVISED THE CONTACT ON THE DAY THE COMPLAINT WAS FILED THAT THE REPAIR COST WAS $1,800. THE CURRENT FAILURE MILEAGE WAS 57,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312952February 23, 2010
POWER TRAIN
MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH ONLY 84,000 WHEN THE TRANSMISSION FAILED WHILE SHE WAS DRIVING. LUCKILY SHE WAS ON A QUIET ROAD AND NOT THE HIGHWAY AND SHE WAS ABLE TO PULL OVER WITH NO PROBLEMS. THIS HAPPENED TO A FRIEND OF OURS WHO ALSO BOUGHT A 2004 FORD FREESTAR AND HIS TRANSMISSION WENT OUT WITH ONLY 80,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313111February 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE COMPLETING A RIGHT HAND TURN THERE WAS A CATASTROPHIC LOSS OF ALL MOTIVE POWER. I WAS ABLE TO SAFELY COAST INTO THE WIDE CENTRE MEDIAN, AVOIDING ANY COLLISIONS WITH OTHER VEHICLES. NO GEAR FUNCTIONED INCLUDING REVERSE. THERE HAD BEEN NO PRIOR INDICATION OF ANY IMPENDING ISSUE WITH THE TRANSMISSION. A COMPLETE SAFETY WAS COMPLETED ONLY SIX WEEKS EARLIER. THE VAN WAS TOWED TO A FORD DEALERSHIP AND A COMPLETE TRANSMISSION REBUILD WAS REQUIRED, INCLUSIVE OF TORQUE CONVERTER, SHAFT , BEARING, SCREEN ASSEMBLY. THE DEALERSHIP INDICATED THAT THIS TYPE OF REBUILD HAD BEEN COMMON ON THE 2005 FORD FREESTAR. THE DEALERSHIP USED AFTERMARKET PARTS THAT WERE HARDENED AND CHOSE NOT TO SOURCE THE PARTS FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312655February 22, 2010
STEERING
THE POWER STEERING HIGH PRESSURE HOSE FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312519February 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SERVICED AT THE FORD DEALER-LA MESA LAST 05/27/2008. AND ON 07/05/2008 THE TRANSMISSION BROKE DOWN AND REPLACED AT THE FORD DEALER-PASADENA. WENT BACK TO LA MESA TO COMPLAIN & SAID WHATEVER VISIBLE WAS PERFORMED ON THE MULTI POINT INSPECTION ONLY. AND THEY CAN'T TELL WHAT'S INSIDE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311972February 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TO WORK TODAY, MY WIFE HAD JUST TURNED ONTO A HIGHWAY, TRAVELED ABOUT 1/4 MILE AND THE VAN LOST ALL MOTIVE POWER TO THE WHEELS. THE ENGINE WAS RUNNING, BUT NO ACCELERATION. SHE WAS ABLE TO SAFELY NAVIGATE TO THE SHOULDER OF THE HIGHWAY. WE HAD THE VAN TOWED TO OUR LOCAL MECHANIC WHO SAID THE TRANSMISSION IS DAMAGED AND NEEDS TO BE REBUILT. THE VAN IS ONLY 4 1/2 YEARS OLD WITH 58K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311978February 19, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKE PROPORTIONING SYSTEM (FRONT/REAR) DOES NOT FUNCTION PROPERLY CAUSING PREMATURE FAILURE OF THE REAR BRAKES. THIS ALLOWS THE CALIPERS TO OVEREXTEND AND FREEZE CAUSING REAR BRAKE FAILURE AND HYDRAULIC FLUID LOSS. THIS REQUIRES THE REPLACEMENT OF THE REAR CALIPERS EVERY 15K MILES THIS HAS OCCURRED SEVERAL TIMES AT APPROXIMATELY 15K INTERVALS. THIS IS THE REVERSE OF MOST VEHICLES THAT DO THE MAJORITY OF THEIR STOPPING WITH THE FRONT BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312133February 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING 25 MPH SHE NOTICED THAT THE VEHICLE HAD SUDDENLY STOPPED ACCELERATING WHILE THE VEHICLE REMAINED ON. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 53100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312275February 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE MERGING ONTO THE INTERSTATE IN HEAVY WORK TRAFFIC WHEN ALL TRANSMISSION POWER WAS LOST. NO PRIOR PROBLEMS. WE WERE ALMOST HIT SEVERAL TIMES TRYING TO COAST TO THE SIDE OF THE ROAD. WE HAVE NOT HAD THE VAN LOOKED AT AS THIS JUST HAPPENED TO 2-19-2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar