Ford Freestar Complaints

2,533 consumer complaints on file.

#10328042April 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR VAN - SAME FAILURE - ABOUT 2 YEARS APART - TRANSMISSION TORQUE CONVERTER AND SHAFT FAILURE. DECEMBER 2007, JUST CAME UP TO A STOP SIGN AND LOST POWER. WE DID NOT HAVE ANY WARNING. AFTER STOPPING, THE ENGINE STILL RAN BUT THE FORWARD OR REVERSE GEARS WOULD NOT ENGAGE. THE ENGINE WOULD JUST REV UP. LUCKILY IT WAS UNDER 75,000 MILES AND OUR EXTENDED WARRANTY COVERED THIS REPAIR. ON APRIL 27, 2010, MY WIFE WAS DRIVING THE VAN AND AGAIN COMING TO A STOP SIGN, WENT TO PROCEED, AFTER STOPPING AND NO POWER. WE HAD TO HAVE IT TOWED BUT KNOW OUR WARRANTY IS NO LONGER IN EFFECT, WE HAVE APPROXIMATELY 85,000 MILES ON IT. PLUS, DUE TO THE ECONOMIC TIMES IN OUR SMALL TOWN, OUR FORD DEALER IS OUT OF BUSINESS. WE TOOK IT TO A REPAIR SHOP AND THEY STATED THAT IT'S OUR TORQUE CONVERTER ONCE AGAIN. THIS DEFECT HAPPENS WITHOUT WARNING AND LUCKILY WE DIDN'T HAVE ANY ACCIDENTS BECAUSE OF THE LOSS OF POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328085April 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER LEAVING A STOPLIGHT AND ACCELERATING TO 25 MPH, THE VEHICLE'S ENGINE STARTED TO RACE AND THE TRANSMISSION STOPPED WORKING. I WAS ABLE TO ROLL TO A STOP AT WHICH TIME I FOUND THAT NONE OF THE GEARS WOULD WORK, INCLUDING REVERSE. I WAS TOWED EVENTUALLY BY AAA AND HAVE A "BALLPARK" ESTIMATE OF OVER $1,100 FOR REPLACEMENT OF A TORQUE CONVERTER. I JUST RETURNED FROM A DRIVE FROM BOSTON TO D.C. AND BACK, AND CANNOT IMAGINE THE DANGER TO MYSELF AND OTHERS HAD THIS HAPPENED AT HIGHWAY SPEED ON THAT TRIP. THERE WAS NO INDICATION OF ANYTHING BEING WRONG, NO WARNING LIGHTS, NO CHANGE IN PERFORMANCE, IT JUST STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327999April 28, 2010
SUSPENSION
I HAVE A HIGH PITCH NOISE COMING FROM THE LEFT SIDE OF MY VAN CHECK THE BRAKES THEY ARE FINE THE PROBLEM IS BAD WHEEL BEARING [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327548April 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE 2005 FREESTAR - 49000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327584April 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR IS KEPT IN GARAGE. ALL RECOMMENDED SERVICES ARE UP TO DATE. DROVE IT FINE YESTERDAY. TODAY, VEHICLE STARTED FINE, GEAR SHIFT WORKS FINE BUT AUTOMATIC TRANSMISSION NOT ENGAGING. TRANSMISSION SEEMS LOCKED IN NEUTRAL. WHEN A GEAR IS SELECTED, THE CAR JUST REVS WITHOUT GOING ANYWHERE. SAME IN ALL GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327621April 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
I BOUGHT A 2004 FORD FREESTAR WITH 16000 MILES INDICATED ON THE ODOMETER IN 2005. THE TRANSMISSION FAILED AT APPROXIMATELY 100,000 MILES. I PAID TO HAVE A USED TRANSMISSION INSTALLED AT A COST OF $2100 IN 2009. THE USED TRANSMISSION ALSO FAILED AFTER A PERIOD OF APPROXIMATELY 4 MONTHS AND I AM LEFT WITH A USELESS PILE OF PARTS. I HAVE RESEARCHED THIS SITUATION THROUGH THE INTERNET AND HAVE FOUND THAT MANY OTHER OWNERS OF FORD FREESTAR MINIVANS HAVE EXPERIENCED THE SAME PROBLEMS. IS THE NHTSA PLANNING ANY INVESTIGATION ON THIS ISSUE? THANKS FOR YOUR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327345April 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN TRANSMISSION FAILURE DUE TO TORQUE CONVERTER. DRIVING HOME FROM OUT OF STATE VACATION. TRAVELING 60 MPH IN PASSING LANE WHEN VEHICLE BEGAN TO RAPIDLY DECELERATE. COASTED ACROSS INSIDE LANE THROUGH TRAFFIC TO SHOULDER OF HIGHWAY. TRANSMISSION FLUID LEVEL WAS GOOD. TOWED TO TRANSMISSION SHOP AND FAMILY AND I WAITED SEVERAL DAYS FOR TRANSMISSION TO BE REPAIRED AND REBUILT AT COST EXCEEDING $2600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327271April 24, 2010
ENGINE AND ENGINE COOLING
DRIVING ALONG AT 35 MPH SUDDENLY THE ENGINE REV'S AND WITHOUT WARNING THE CAR COMPLETELY LOSES PULLING POWER WE COAST INTO A PARKING LOT THE CAR CRANKS BUT WONT MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327306April 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY FORD FREESTAR 2004 SUDDENLY STOPPED AS I WAS DRIVING. THE CAR WAS REVVING BUT CAR SEEMED TO BE IN NEUTRAL. LUCKILY I WAS DRIVING SLOW ON A QUIET SUBURBAN STREET WHEN IT OCCURRED AND I WAS ABLE TO PULL INTO A SIDE STREET. OBVIOUSLY, I WAS VERY SHAKEN UP. I CALLED THE FORD SERVICE CENTER, BUT INSTEAD OF ACKNOWLEDGING THAT THIS IS AN INCIDENT THAT THEY HAVE BEEN AWARE OF, THEY TOLD ME THAT I SHOULD GET IT TOWED INTO SERVICE AND GET A DIAGNOSTIC FOR $115.00. THEN HE TOLD ME THAT MOST LIKELY I NEEDED A NEW TRANSMISSION FOR ANYWHERE BETWEEN $3000 - 4000. THE GUYS FROM FORD WERE NOT ONLY PLAYING DUMB, BUT WERE ALSO TRYING TO TAKE ADVANTAGE OF THEIR DEFECTIVE TRANSMISSION BY MAKING EVEN MORE MONEY. NO WONDER THEY WERE THE ONLY CAR MANUFACTURER THAT DIDN'T ASK FOR A GOVERNMENT LOAN. THEY JUST STEAL WHAT THEY NEED FROM THE CONSUMER. HOW EASY IS THAT. NOW I WANT TO KNOW HOW SMART THEY WOULD BE IF INDEED SOMEONE DIED FROM THIS DEFICIENCY. PERHAPS MR. FORD WOULD LIKE TO CALL MR. TOYOTA TO ASK FOR SOME ADVICE IN ADVANCE. WITH ALL THE COMPLAINTS JUST ON THIS ONE SITE, THIS IS PROOF THAT THEY HAVE BEEN IGNORING THIS PROBLEM. THEY ARE WELL AWARE OF THE SITUATION. THIS MAKES FOR MORE EVIDENCE WHEN THERE IS A CLASS ACTION LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327242April 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION BUCKS WHEN IN OVERDRIVE,DELAYS ENGAGEMENT IN REVERSE, TOOK VAN TO TRANS SHOP AND WAS TOLD CODES SHOWED DEFECTIVE TORQUE CONVERTER. I'M IN THE PROCESS OF HAVING IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326960April 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 FORD FREESTAR. WITHOUT WARNING OR ANY OTHER PREVIOUS PROBLEMS, THE TRANSMISSION STOPPED WORKING AND WOULD NOT RESPOND IN ANY GEAR. THE VEHICLE CONTINUES TO NOT RESPOND AND SUBSEQUENTLY HAD TO BE TOWED TO A GARAGE. CURRENTLY, THE FORD GARAGE (PURVIS FORD, FREDERICKSBURG VA) HAS THE VEHICLE AND THEY ARE TELLING ME THAT THEY NEED TO BREAK OPEN THE CASE TO INVESTIGATE FURTHER. THERE ARE NO OUTER SIGNS OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327078April 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ALONG IN MY 2005 FORD FREESTAR MINIVAN AT ABOUT 40 MPH AND THE ENGINE SUDDENLY SURGES AND REVS OUT. THERE WAS NO POWER AND THE VAN COASTED TO A STOP. THE TRANSMISSION WOULD NOT GO INTO DRIVE OR REVERSE AND THE VAN WOULD NO LONGER MOVE .THERE WAS NO WARNING OR CHECK LIGHT NO SOUNDS OR SMELLS NOTHING. THE THING JUST DIED SUDDENLY FOR NO APPARENT REASON .THIS IS A WELL MAINTAINED VEHICLE WITH RELATIVELY LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326819April 21, 2010
POWER TRAIN
I HAVE A 2005 FORD FREESTAR WITH 43,000 MILES ON IT. WHILE LEAVING THE PARKING LIT,THE VEHICLE WOULD NOT GO FORWARD OR REVERSE. HAD VEHICLE TOWED TO FORD GARAGE. THEY SAID I NEEDED A TORQUE CONVERTER. THE COST IS $1500 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326853April 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON FRIDAY, 4/16/10, I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH WHEN MY 2005 FORD FREESTAR VAN SUDDENLY SPIKED IN RPM'S AND THEN STARTED COASTING. IN THE MIDDLE OF RUSH HOUR TRAFFIC...I HAD TO MAKE IT SAFELY ONTO THE SHOULDER. I TURNED OFF THE ENGINE AND LET IT SIT FOR A FEW MINUTES, IN HOPES THAT IT WOULD BE FINE AFTER COOLING DOWN. IT CRANKED UP FINE, BUT WHEN PUT INTO GEAR, IT DID NOTHING. IT WOULDN'T GO BACKWARD OR FORWARD. I HAD TO HAVE IT TOWED TO THE SHOP WHERE I FOUND OUT THIS IS A COMMON PROBLEM WITH THE TRANSMISSION ON THIS MAKE AND MODEL. IN FACT, ITS SO COMMON, THAT THE TRANSMISSION IS HARD TO COME BY AND IF I DO FIND ONE THE COST WILL BE ABOUT $2500 TO REPAIR. DO YOU SEE A PROBLEM HERE? ALSO, I WAS TOLD THAT FORD HASN'T FIGURED OUT HOW TO FIX THE PROBLEM YET, SO THE VEHICLES THAT ARE GETTING A NEW TRANSMISSION ARE GETTING ANOTHER FAULTY ONE. SO NOT ONLY DO YOU HAVE TO REPLACE IT ONCE, BUT EVERY FEW YEARS. CAN WE PLEASE DO SOMETHING ABOUT THIS. FORD NEEDS TO BE HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326864April 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM FILING THIS COMPLAINT ON MY 2005 FORD FREESTAR. TWO DAYS AGO WITHOUT WARNING THE TRANSMISSION FAILED. THE VAN ONLY HAS 75,000 MILES ON IT. WHILE DRIVING DOWN THE ROAD THE VAN JUST LOST POWER. THIS IS A VERY DANGEROUS SITUATION AND COULD HAVE BEEN MUCH WORSE (CAUSED AN ACCIDENT). I HAVE RESEARCHED THE ISSUE AND HAVE FOUND THOUSANDS OF COMPLAINTS OF THIS PROBLEM WITH FORD FREESTARS. IT IS CURRENTLY AT THE DEALERSHIP AND WILL COST APPROX. $3000.00 TO FIX. THIS UNACCEPTABLE FOR SUCH A NEW VEHICLE AND SEEMS TO BE VERY COMMON FOR THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326661April 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
HELLO, I AM ANOTHER VICTIM OF THE 2004 FORD FREESTAR TRANSMISSION (TORQUE CONVERTER) FAILURES. I HAD NO WARNING AT ALL THAT SOMETHING WAS WRONG, THERE WAS NOT LIGHTS OR SOUNDS EVEN WHEN IT COMPLETELY FAILED THERE WERE STILL NOT A SINGLE LIGHT OR NOISE. I AM VERY CONCERNED ABOUT THIS BECAUSE I HAVE SEEN WHERE A WHOLE LOT OF OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND I DO NOT UNDERSTAND WHY FORD IS NOT RECALLING THIS. ARE THEY WAITING FOR SOMEONE TO GET KILLED IF IT HAS NOT ALREADY HAPPENED. I HAD MY 3 SONS IN THE VAN AND WAS ON OUR WAY HOME WHEN ALL OF A SUDDEN WHEN WE TURNED THE CORNER THE VAN WOULD NOT MOVE ANYMORE, THE ENGINE WOULD JUST REV LIKE WE WERE IN NEUTRAL. I WAS ALMOST REAR ENDED BY THREE DIFFERENT CARS AND MY CHILDREN WERE SCARED TO DEATH. AS OF RIGHT NOW MY VAN IS AT GLEN BURNIE TRANSMISSIONS (WHO KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I TOLD THEM THE TYPE OF VEHICLE) GETTING FIXED AND IS GOING TO COST ME ANYWHERE FROM $1500 TO 2500 DOLLARS. WHEN I HAD IT TOWED TO THE SHOP THEY (GLEN BURNIE TRANSMISSIONS) HAD STATED THAT THEY HAVE SEEN SO MANY OF THESE VANS WITH THE SAME PROBLEM. I AM NOT UNDERSTANDING WHY THIS HAS NOT BEEN RECALLED BECAUSE EVERYONE WHO DRIVES A 2004 FREESTAR ARE NOT DOING SOMETHING WRONG TO CAUSE THIS TO HAPPEN. I JUST LIKE TO SEE SOMETHING DONE BEFORE SOMEONE REALLY GETS HURT IF IT HAS NOT HAPPENED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326707April 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS TRAVELING DOWN I-77 IN ROCK HILL SC WHEN WITH NO WARNING THE VAN FELT LIKE IT POPPED OUT OF GEAR. LUCKILY I WAS BEGINNING TO EXIT WHEN THE FAILURE OCCURRED OR ME AND MY 3 CHILDREN COULD HAVE BEEN KILLED. TURNS OUT THE TRANSMISSION BLEW! NO WARNING,NOTHING. $2200.00 LATER I HAVE A NEW TRANSMISSION. AFTER RESEARCHING I FOUND THAT THIS IS A VERY COMMON OCCURRENCE WITH FORD FREESTARS. I ALSO UNDERSTAND THAT THERE ARE HUNDREDS OF COMPLAINTS FILED WITH YOUR AGENCY. THERE NEEDS TO BE AN INVESTIGATION. BY THE WAY, MY VAN ONLY HAD 71,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326731April 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR, TRANSMISSION. ON SATURDAY 4/17/2010 MY VAN WORKED FINE. ON MONDAY MORNING I WENT TO TAKE IT TO WORK AND THE TRANSMISSION WAS SLIPPING. AND REVERSE WOULD NOT WORK. I WAS ABLE TO GET IT BACK HOME. BUT TODAY WHEN I TRIED TO FINE OUT WHAT WAS WRONG. THE ENGINE WOULD JUST STALL. AND I COULD NOT GET IT BACK HOME. I WAS ABLE TO PUSH IT BACK HOME BUT DO NOT WANT TO DRIVE IT. THIS PROBLEM HAD NO WARNING OF ANYTHING BEING WRONG. I HAVE READ OTHER PEOPLES PROBLEMS THAT THEY HAVE HAD AND MINE IS THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326316April 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR 70,000 MILES WIFE WAS DRIVING VEHICLE ON HIGHWAY WHEN VEHICLE LOST POWER. LUCKILY SHE SAFELY COASTED OVER TO THE SHOULDER. LOCAL FORD DEALER INSPECTED VEHICLE AND STATED THE TRANSMISSION NEEDED TO BE REPLACED AND PRICE WAS $3000. VEHICLE HAD NO NOTICEABLE PROBLEMS WITH SHIFTING OR ANY TRANSMISSION ISSUES PRIOR TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326519April 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ACCELERATING ONTO THE INTERSTATE AND THE TRANSMISSION FAILED WITHOUT WARNING. FORTUNATELY I HAD ENOUGH ACCELERATION TO PULL OFF TO THE SIDE OF THE ROAD. WAS AT THE FORD DEALERSHIP THE WEEK BEFORE FOR ROUTINE OIL CHANGE AND MAINTENANCE CHECK AT WHICH TIME THEY TOLD ME TRANSMISSION FLUID CHECKED OUT FINE AND WAS TOLD IT WOULD BE GOOD FOR ANOTHER 10,000 MILES. TRANSMISSION ONLY HAS 66,500 MILES ON IT CURRENTLY. HAVE DONE ROUTINE MAINTENANCE REGULARLY ON VEHICLE AT SAME DEALERSHIP SINCE WE BOUGHT IT NEW WITH LESS THAN 100 MILES ON IT IN 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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