Ford Freestar Complaints

2,533 consumer complaints on file.

#10354828September 10, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE REAR LIFT GATE WOULD NOT OPEN FROM THE INSIDE AND THE OUTSIDE OF THE VEHICLE DUE TO THE OUTSIDE HANDLE COMING OFF. THE DEALER WAS CONTACTED AND STATED THAT THEY DID NOT KNOW HOW TO OPEN THE LIFT GATE AND COULD NOT ASSIST HIM WITH THIS ISSUE. THERE HAVE BEEN NO REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 115000. UPDATED 12/21/10*BF UPDATED 12/29/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354654September 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING AT 45MPH HE ATTEMPTED TO PASS A VEHICLE AND HIS VEHICLE DIDNT MOVED FORWARD, INSTEAD IT REVERSED. THE VEHICLE WAS TOWED TO THE DEALER.THE DIAGNOSTIC TEST LOCATED THE FAILURE AT THE TRANSMISSION. THE DEALER ADVISED THEY COULD REPLACE SOME PARTS ON THE TRANSMISSION, THE VALVE BODY, THE PUMP SHAFT,AND THE CONVERTER, OR REPLACE THE ENTIRE TRANSMISSION.THE TRANSMISSION WILL BE REPLACED. THE MANUFACTURER WAS CONTACTED, THEY ADVISED THE CONTACT HE WILL RECEIVED A CALL BACK FROM AN ENGINEER. THE FAILURE AND THE CURRENT MILEAGE WERE 76,634.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354785September 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING OVER A BRIDGE AT NIGHT WITH MY TWO KIDS IN MY 2005 FORD FREESTAR MY VEHICLE'S TRANSMISSION STOPPED WORKING WITHOUT ANY WARNING, RENDERING MY VEHICLE POWERLESS AND IN A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354591September 8, 2010
POWER TRAIN
THE TORQUE CONVERTER WENT OUT WHEN WE WERE DRIVING DOWN THE INTERSTATE IN JUNE 2008. WE HAD THE TORQUE CONVERTER REPLACED, NOT UNDER WARRANTY, ONLY TO HAVE THE SAME THING HAPPEN AGAIN IN JUNE 2009. AGAIN WE HAD THE TORQUE CONVERTER REPLACED, NO LONGER UNDER WARRANTY. IN SEPT 2010 THE CHECK TRANSAXEL LIGHT CAME ON. AFTER TAKING IT TO THE FORD DEALERSHIP WE HAVE BEEN TOLD THAT IT IS THE TORQUE CONVERTER AGAIN & THEY CAN'T EXPLAIN WHY THIS KEEPS HAPPENING (3RD TIME IN 26 MONTHS). THEIR SUGGESTION WAS TO REPLACE THE TRANSMISSION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354449September 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 FORD FREESTAR. AFTER STARTING HER VEHICLE IT WOULD NOT MOVE FORWARD OR BACKWARDS. THERE WERE NO WARNING LIGHTS ILLUMINATED TO INFORM HER THAT THERE WAS A PROBLEM. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP WHERE IT WAS INSPECTED AND CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FORD MANUFACTURER WAS CALLED AND INFORMED HER THAT THERE WERE NO RECALLS AND THAT THE EXTENDED WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354339September 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
BOUGHT A 2004 FORD FREESTAR WITH 25,000 MILES ON IT. DROVE FINE UNTIL 86,000 MILES WHEN WITHOUT WARNING AND AT 55 MPH THE TRANSMISSION JUST WENT OUT AND HAD TO COAST TO THE EDGE OF THE HIGHWAY. HAD THE VEHICLE TOWED TO TRANSMISSION SHOP AND PAID 1,800.00 TO HAVE IT OVERHAULED. THEN 70,000 MILES LATER IT WENT OUT AGAIN, ONLY THIS TIME IT WAS IN THE DRIVEWAY. I WAS TOLD IT WAS THE TORQUE CONVERTER AND 600.00 LATER IT WAS REPLACED. THEN ABOUT 3000 MILES LATER THE TRANSMISSION AGAIN WENT OUT ON THE HIGHWAY AND I COASTED TO A STOP AND HAD IT TOWED AND AGAIN WAS TOLD IT WAS A COMPLETE OVERHAUL NEEDED. TOLD THAT THERE WAS WATER IN THE TRANSMISSION. PAID 1,800.00 AGAIN AND ABOUT 1500 MILES LATER HAVING HARD SHIFTING ISSUES AND THE MECHANIC CANNOT FIGURE IT OUT. SAYS THAT HE HAS GONE THROUGH THE TRANSMISSION AND IT IS GOOD. BUT STILL HARD SHIFTS AND TRANSAXLE LIGHT FLASHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354377September 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE DRIVING ON THE HIGHWAY WHEN OUR 2004 FORD FREESTAR DIED. FORTUNATLEY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE CAR STOPPED COASTING, BUT MY WIFE AND I AND OU4 4 YOUNG CHILDREN WERE STRANDED ON THE SIDE OF A VERY BUSY HIGHWAY FOR 45 MINUTES. I WAS TOLD THE TRANSMISSION IS SHOT AND IT WOULD COST 3,000 TO REPAIR. MYU BROTHER-IN-LAW IS A MECAHNIC AND SAID THIS IS AN ONGOING PROBLEM WITH THE FREESTAR FOR SOME TIME. WHY NO RECALL THEN?TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354019September 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION FAILURE. MILEAGE AT AROUND 69000. WHILE ON AN ENTRANCE RAMP TO HIGHWAY, TRANSMISSION TOTALLY FAILED. HAD TO QUICKLY PULL OVER TO AVOID GETTING REARENDED. HAD VEHICLE TOWED TO DEALERSHIP. TORQUE CONVERTER HAD GONE OUT. VEHICLE WAS USED AS FAMILY PASSENGER VAN, NEVER TOWED ANYTHING AND HAD CURRENT MAINTENANCE. ONLY GRATEFUL WIFE AND FAMILY WAS NOT OPERATING VEHICLE AT THE TIME. PLEASE LOOK INTO THIS AS I UNDERSTAND MANY PEOPLE HAVE HAD PROBLEMS WITH THIS PART BEING DEFECTIVE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353705September 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE MY WIFE WAS DRIVING HOME FROM MIAMI ON I-95 WITH MY 3 KIDS IN THE CAR, WHEN ALL OF A SUDDEN THE CAR STARTED SLOWING DOWN AND WHEN SHE WOULD ACCELERATE, THE RPMS WOULD JUST GO OFF THE CHART AND THE CAR WAS NOT MOVING. SHE HAD TO PULL OVER TO THE SIDE OF THE ROAD. WE HAD IT TOWED AND WAS TOLD IT WAS THE TORQUE CONVERTER. WE TOOK IT TO THREE MORE PLACES AND IT WAS THE SAME DIAGNOSTIC. THE COST WAS BETWEEN $1200-2500 TO FIX. THIS IS THE THIRD MAJOR PROBLEM IN MONTHS THAT WE HAD. FIRST IT WAS THE ALTERNATOR, THEN THE AC UNIT STOPPED WORKING AND NOW THE TORQUE CONVERTER. WE HAVE HAD THIS CAR FOR LESS THAN A YEAR. WE ARE IN THE PROCESS OF GETTING IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353733September 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A 2004 FORD FREESTAR VAN AND THREE WEEKS AFTER I BOUGHT IT WHILE DRIVING DOWN THE ROAD I WENT TO ACCELERATE AND THE VAN JUST REVVED, COME TO FIND OUT THE TRANSMISSION HAS WENT OUT AND NOW WE HAVE BEEN WITHOUT A CAR SINCE FEBRUARY OF 2010 AND WE HAVE THREE SMALL CHILDREN AND I WISH THERE WAS SOMETHING THAT COULD BE DONE ABOUT THIS DEFECT IN THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353816September 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON FEB. 8, 2010 ABOUT 9:30 PM I WAS RETURNING HOME. WITHOUT WARNING, THE FORWARD MOTION OF MY VEHICLE STOPPED, THO' THE ENGINE WAS RUNNING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE 2-WAY ROAD AND CALLED FOR HELP. THE NEXT DAY, THE MECHANIC DETERMINED THAT PROBABLY THE TORQUE CONVERTER HAD FAILED. THE TRANSMISSION SHOP AGREED AND REPLACED THE CONVERTER IN MY 2005 FORD FREESTAR SE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353612September 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 FORD FREESTAR WAS JUST IN FOR SERVICE 2 DAYS AGO THEY SAID EVERYTHING WAS GOOD MY WIFE GOT IN THE VAN TODAY TO GO TO WORK SHE MADE IT TO THE THRUWAY AND THE VAN LOST TOTAL POWER THE ENGINE DID NOT SHUT OFF BUT THE TRANSMISSION JUST STOPPED WORKING SHE WAS LUCKY ENOUGH TO BE ABLE TO COAST OVER TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED OVER TO OUR LOCAL FORD DEALER AND THEY TOLD ME THAT THE TORQUE CONVERTER OUTPUT SHAFT WAS SHOT AND I NEEDED A TRANSMISSION OVERHAUL I DO NOT THINK THIS IS FAIR WITH THE VAN ONLY HAVING 69,000 MILES ON IT AND I FOLLOW ALL THE MAINTENANCE ON THE CAR. NOW I AM OUT $3000.00 I HAVE NEVER ABUSED THE CAR OR USED IT FOR TOWING. SO I WANT TO FILE A COMPLAINT THERE WAS NO SIGN OF SOMETHING GOING WRONG THE CAR THE DAY BEFORE RAN FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352607August 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR. I WAS HEADING TO ATLANTA,MY VAN STOPPED IN THE MIDDLE OF THE INTERSTATE CALLED TOW TRUCK TOOK IT TO THE REPAIR SHOP,GUY SAID IT WAS MY TORQUE CONVERTER IT WAS GOING TO COST ME $1500.00,I DIDN'T HAVE THE MONEY TO FIX IT SO MY DAD GOT A CAR TRANSPORTER PICKED ME UP AND TOOK ME 8 HOURS BACK HOME TO FLORIDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352349August 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS MY SECOND COMPLAINT FORM SUBMISSION FOR THE PROBLEM. LAST FALL MY 2007 FORD FREESTAR BROKEN DOWN DUE TO TRANSMISSION MALFUNCTION. I WAS TOLD THAT FORD HAS ALOT OF PROBLEMS WITH TRANSMISSIONS. I NEED TO KNOW WHAT ELSE I CAN DO TO REIMBURSED FOR THE FAILURE OF THE TRANSMISSION. I WAS ON MY WAY TO COLLEGE CLASSES WHEN THE VAN BROKEN DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351988August 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DROVE MY 2005 FORD FREESTAR VAN HOME AND PARKED IT. GOT IN A FEW HOURS LATER AND IT WOULD NOT GO INTO ANY GEAR. AFTER DOING RESEARCH ON THE INTERNET, I FOUND OUT ABOUT THE TORQUE CONVERTER ON THESE VANS. I CALLED A LOCAL TRANSMISSION SHOP AND HE SAID HE WAS VERY FAMILIAR WITH THIS PROBLEM. TOWED THE VAN TO HIS SHOP AND SURE ENOUGH, HAD TO HAVE THE TORQUE CONVERTER REPLACED. THE MECHANIC STATED THAT MY VAN WAS THE 7TH OR 8TH THAT HE HAD REPLACED JUST THIS YEAR (2010). HE STATED EACH ONE HAD THE SAME PROBLEM, IT WAS STRIPPED. HE THINKS FORD SHOULD DO A RECALL BECAUSE THIS IS RIDICULOUS. I AGREE. EVIDENTLY FORD MOTOR COMPANY KNEW SOMETHING WAS WRONG WITH THESE TRANSMISSIONS SINCE THEY NO LONGER PUT THESE IN THEIR VEHICLES. I HAVE TWO SMALL CHILDREN AND AM SCARED THIS COULD HAPPEN AGAIN, ONLY THIS TIME WHILE THE VAN IS MOVING. SOMETHING SHOULD BE DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351932August 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2005 FORD FREESTAR LOST POWER TO THE DRIVETRAIN ON AUGUST, 17, 2010 DUE TO A PROBLEM WITH THE TORQUE CONVERTER. THE VEHICLE HAD TO BE PUSHED BY POLICE (DURING RUSH HOUR) INTO A NEARBY PARKING LOT. IT WAS SUBSEQUENTLY TOWED TO THE DEALERSHIP WHERE IT HAS BEEN FOR A WEEK TO RECEIVE REPAIRS. THERE WAS NO PRIOR INDICATION OF ANY SORT THAT A PROBLEM EXISTED. THE ENGINE WOULD REV BUT THERE WAS NO FORWARD OR REVERSE POWER TO THE WHEELS. FORD HAS BEEN VERY RESISTANT TO HELP WITH ANY FINANCIAL AID FOR THE REPAIRS BECAUSE FORD SAYS THE CAR IS OUT OF WARRANTY. NO ONE IN THE VEHICLE WAS INJURED WHEN THE INCIDENT OCCURRED. THE DISABLED VEHICLE CAUSED A TRAFFIC JAM UNTIL THE POLICE ARRIVED TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351832August 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ON INTERSTATE HWY, TRANSMISSION GAVE OUT. LUCKILY I WAS IN THE RIGHT LANE OF THREE LANE INTERSTATE. HAD TO HAVE TRANSMISSION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351871August 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 FORD FREESTAR. IN APRIL 2010 WITH JUST OVER 70K MILES THE ENTIRE TRANSMISSION FAILED. THE VEHICLE SUDDENLY LOST ALL POWER AFTER MAKING A LOUD HIGH PITCHED NOISE. THE ENGINE WOULD START BUT WOULD NOT GO INTO GEAR. THIS RESULTED IN THE ENTIRE TRANSMISSION HAVING TO BE REPLACED AT THE COST OF $2800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351468August 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAY THE ENGINE RPM RAISED AND THE VEHICLE LOST POWER. AFTER GETTING TO THE SIDE OF THE ROAD THE VEHICLE HAD NO TRANSMISSION ENGAGEMENT. NO REVERSE AND NO FORWARD GEARS. EVERYTHING HAPPENED ALL OF A SUDDEN AND WITHOUT ANY WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351475August 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
START VEHICLE, IT DIES. AGAIN I START IT, REV. THE ENGINE AND MANAGE TO KEEP IT GOING SO I PULL OUT OF DRIVEWAY AND IT DIES WHILE I AM DRIVING. FROM THE INFO. I GATHER IT IS THE TORQUE CONVERTER. THE SAME PROBLEM HAPPENED TO ME 3 MONTHS AGO AND WE THOUGHT IT WAS SOLVED. I AM NOW READING THIS IS COMMON OCCURRENCE. I CONTACTED FORD AND THEY TOLD ME THERE HAVE BEEN NO REPORTS OF SUCH THINGS HAPPENING. NO "PROGRAMS" CREATED(ONGOING COMPLAINTS TO ADDRESS THE PROBLEMS) OR RECALLS IN REGARDS TO THE TRANSMISSION OR TORQUE. I HAVE TWO KIDS AND BOTH TIMES THEY WERE IN THE VEHICLE WITH ME. I AM THANKFUL WE WEREN'T HURT. I CANNOT BELIEVE FORD IS NOT TAKING ANY OWNERSHIP IN THIS PROBLEM!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar