Ford Focus Complaints

22,326 consumer complaints on file.

#10068286May 4, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT AROUND 36,000 MILES I WAS TOLD THAT MY FORD FOCUS NEEDS NEW ROTORS WITH THE BRAKE JOB. THIS IS THE FIRST TIME I HEAR OF ROTORS NEEDING TO BE CHANGED AT THIS LOW MILAGE. I HAD TO PAY FOR THE NEW ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071983May 3, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT BRAKE ROTORS PROBLEM. REAR BRAKES ROTORS WERE REPLACED ON THREE SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071994May 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ENGINE/BATTERY LIGHT ILLUMINATED. THEN, TRANSMISSION SLIPPED OUT OF GEARS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072014May 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING THE KEY INSIDE OF THE STEERING WHEEL VEHICLE DID NOT START. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068202May 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS ZX3 2000 - LIKE HUNDREDS OF OTHER FOCUS OWNERS, I HAVE HAD TO HAVE MY FOCUS TOWED BECAUSE THE KEY WILL NOT FIT ALL THE WAY INTO THE IGNITION - COST TO ME IS $225 +$75 TOWING ON A FLAT BED. THERE WERE NO EVENTS LEADING UP TO THIS - THE CAR JUST WILL NOT START. FORD REFUSES TO COVER OR LOWER ANY COSTS, DESPITE THE FACT THAT THIS IS A KNOWN PROBLEM HAPPENING TO NUMEROUS FOCUS OWNERS. I HAD A VOLKSWAGEN GOLF FOR 11 YEARS BEFORE I SOLD IT TO BUY A FOCUS. I WON'T MAKE THAT MISTAKE AGAIN. ALSO, THE FUEL PUMP PSUEDO RECALL IS ANOTHER GREAT RIP OFF. I RECEIVED A NOTICE ABOUT POSSIBLE FAULTY FUEL PUMP IN THE 2000 FOCUS. WHEN I INQUIRED ABOUT HAVING THIS PROBLEM FIXED (MY CAR IS SPUTTERING) THEY TOLD ME IT WOULD COST ME $75 TO CHECK IT OUT AND IF I CAN'T PROVE IT'S THE FUEL PUMP THAT IS CAUSING THE PROBLEM, I WILL HAVE TO PAY FOR REPAIRS. MY CAR IS LESS THAN 4 YEARS OLD AND HAS 16,500 MILES ON IT. TOO MANY RECALLS TO EVEN REMEMBER. GREAT PRODUCT, CUSTOMER SERVICE, FORD! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068222May 3, 2004
KEY WILL GO IN TO THE IGNITION BUT YOU CAN NOT TURN. FORD DEALERSHIP SAID THAT THEY NEED TO DRILL OUT THE IGNITION AND REPLACE THE CYLINDER IN THE STEERING COLUMN, AND THEN GET A LOCKSMITH TO MAKE A NEW KEY. TOTAL COST OF $350 PLUS A $50 TOWING FEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068234May 3, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
IGNITION KEY DIDN'T TURN ON MY FORD FOCUS 2001 AT NOVEMBER 2003. MILEAGE WAS 42,000 AT THAT DATE. I'VE SPENT HALF OF HOUR TO LEAVE MY FIELD WORK PLACE. BECAUSE OF REPAIR IS TOO EXPANSIVE, I'VE BOUGHT A NEW IGNITION LOCK CYLINDER FOR $84 AND DRILLED OLDONE BY MYSELF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068095April 30, 2004
TIRES
(1) DRIVING ALONG I-80 IN ILLINOIS BETWEEN THE IOWA BORDER AND PERU, ILLINOIS. (2) REAR PASSENGER SIDE TIRE BLEW OUT. IT WAS COMPLETELY SHREDDED. (3) THE TIRE (FIRESTONE FIREHAWK) WAS REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071934April 30, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER MANAGED TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC PERFORMED A DIAGNOSTIC TEST ON VEHICLE AND FOUND THAT SPARK PLUGS AND THE HEAD OF THE ENGINE WERE WORN. MECHANIC REPLACED THE SPARK PLUGS AND THE HEAD ENGINE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068117April 30, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 FORD FOCUS...PURCHASED NEW IN MAY 2000.....PRESENTLY HAS 30,350 MILES ON IT. I HAVE HAD THREE OF THE FOUR AUTOMATIC WINDOWS BREAK WITHIN THE PAST TEN MONTHS. THE FIRST ON BROKE IN JUNE, POSSIBLY JULY 2003 (BACK LEFT WINDOW), THE NEXT ONE TO BREAK WAS THE BACK RIGHT WINDOW, AND TODAY , APRIL 30, THE FRONT DRIVER'S SIDE WINDOW IS BROKEN. MOTOR STARTS TO GRIND AND THEN STOPS RESPONDING TO THE ON/OFF BUTTON AND WILL NOT MOVE THE WINDOW...WHICH THEN SLIPS ALL THE WAY DOWN INTO THE DOOR PANEL. SINCE MY CAR IS NOW OUT OF WARRANTY THE DEALERSHIP DOESN'T SEEM TO THINK THAT HAVING THREE DIFFERENT WINDOWS MALFUNCTION ODD. I DO NOT HAVE YOUNG CHILDREN THAT ROLL THE WINDOWS UP AND DOWN AN UNUSEUAL NUMBER OF TIMES...IN FACT, I SELDOM ROLL DOWN THE BACK WINDOWS AND ONLY USE THE DRIVER'S WINDOW WHEN GOING TO THE BANK, OR SUCH THINGS. I FIND IT HARD TO BELIEVE WITH ALL OF THE RECALLS AND OTHER PROBLEMS THAT THIS VEHICLE HAS HAD THAT THIS IS NOT YET ANOTHER ONE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068122April 30, 2004
ELECTRICAL SYSTEM:IGNITION
WHEN I PUT THE KEY IN MY IGNITION, IT WILL NOT TURN. I CANNOT UNLOCK MY STEERING WHEEL OR START MY CAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068068April 29, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:DISC:PADS, SERVICE BRAKES, AIR:DISC:CALIPER, VEHICLE SPEED CONTROL, TIRES:BEAD
. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ON OCTOBER 31 OF 2003, I PURCHASED FORD FOCUS SE, BRAND NEW.. FOR FIVE MONTH I OWN THIS VEHICLE, I WAS IN THE SHOP FOR ALL KIND DIFFERENT PROBLEMS 9 TIMES. IT WAS: CONSTANT VERY STRONG VIBRATION WHILE DRIVING AT ANY SPEED, CONSTANT GROUNDING NOISE COMES FROM ENGINE SITE AND TRANSFORMED TO AN ULTRASOUND NOISE AT HIRE SPEED, THE SQUEALING HAS INTENSIFIED AND SOUNDS HORRIBLE! TRANSMISSION LOCKED UP WHILE I DROVE ON THE HIGHWAY AT 70 MPH, HAD TO USE TOW TRACK.( DEALER SAD THEY CANNOT DUPLICATE THE PROBLEM) ,BUT TRANSMISSION STILL LOCKS AND JERKING CONSTANTLY, SQUEAL NOISE FROM BREAKS, (DEALER REPLACED FRONT PADS AND RESURFACE DRUM, BUT REFUSED TO REPAIR REAR BREAKS AND NOISE AND PULSATION IS STILL THERE., DEALER FOUND DEFECTIVE RIMS, DEFECTIVE TIRES, THROTTLE PROBLEMS, BRAKES PROBLEMS. PROBLEMS WITH MY CAR INTENSIFIED. I GOT MY CRUSE CONTROL ACCELERATED BY IT SELF IN THE MIDDLE OF A HIGHWAY, TRANSMISSION LOCKS UP AND JERKING INTERMITTENTLY, BRAKES SQUEALING AND PULSATE THE FORD DEALER SALES AND SERVICE PEOPLE SAID THAT I SHOULD NOT RETURN FOR SERVICE AND WAIST ANY BODYS TIME, HE SAID THAT WHAT I HEAR AND FILL IN MY FORD FOCUS IS NORMAL. FORD WARRANTY IS NOT WORTH A PAPER IT IS WRITTEN ON. SO, FORD WONT FIX MY CAR AND I CANNOT DO IT OTHER WISE. AS A RESULT OF STRONG VIBRATION AND SQUEALING NOISE I AM LOOSING BALANCE, HAVE SEVERE HEADACHE, ALL BODY EKING, I HAVE PAIN IN BOOTH OF MY ARMS, AND I HAVE DIFFICULTY TO WALK AND MY RIGHT LEG BECOME NUM. I HAVE TO USE WALKING CANE AND KNEE AND ANKLE SUPPORT. I SCARED TO EVEN DRIVE IT ANYMORE. I AM PLEADING TO YOU, TO HELP .ME TO GET A FULL REFUND FROM FORD MOTOR COMPANY FOR ITS DEFECTIVE PRODUCT, PLUS A COMPENSATION FOR ALL EXPENSES INCURRED AS A RESULT OF THIS ORDEAL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10068047April 29, 2004
ENGINE AND ENGINE COOLING
MY CAR JUST STARTED TO STALL OUT.. I HAD FORD REPLACE THEW FUEL FILTER AND PUMP STILL HAS THAT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065022April 29, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING 35 MPH FRONT COIL SPRINGS BROKE WITHOUT WARNING. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED, AND THE VEHICLE WILL BE TOWED TO THE DEALER FOR REPAIRS. *AK THE SPRING BROKE WITHOUT WARNING AND CAUSED THE WHEEL TO LOCK UP AND SKID TO A STOP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067971April 28, 2004
SERVICE BRAKES, AIR:DISC
EXCESSIVE WEAR ON THE FRONT BRAKE PADS AND ROTORS,ONLY 16,900 MILES ON CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067988April 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED, HAD TO HAVE CAR TOWED TO DEALERSHIP AND REPLACED FOR $300. I'VE SEEN THAT MANY PEOPLE HAVE HAD THIS PROBLEM AND I WANT TO BE INCLUDED IN THAT NUMBER WITH THE HOPE THAT FORD WILL RECALL AND REIMBURSE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071758April 28, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN APPLYING THE BRAKES VEHICLE ACCELERATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068027April 28, 2004
AIR BAGS, TIRES:SIDEWALL
TREAD SEPARATION ON A 2002 FORD FOCUS. RADIAL TUBELESS TIRE. BRAND FIREHAWK GTA 02 P195/G0R15 87T M45 THIS OCCURRED YESTERDAY WITH MY 17 YEAR OLD DAUGHTER DRIVING. I AM CONCERNED THAT THE OTHER 3 TIRES ARE ALSO DEFECTIVE. COULD HAVE RESULTED IN HER DEATH. FORTUNATELY, SHE WAS ABLE TO GET CONTROL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067922April 27, 2004
ELECTRICAL SYSTEM:IGNITION
KEY CAN BE INSERTED INTO IGNITION, IGNITION CYLINDER FROZEN, UNABLE TO TURN KEY AT ALL. TOWED TO GARAGE. REPLACED WITH NEW CYLINDER. TOW TRUCK DRIVER TOLD ME THIS WAS THE 4TH FOCUS THAT HE HAS TOWED THIS WEEK WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067950April 27, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2000 FORD FOCUS ZX3. TODAY WHEN I WENT TO START MY CAR TO DRIVE HOME MY KEY WOULD NOT GO ALL THE WAY INTO THE IGNITION. I PLAYED WITH IT AND GOT IT TO GO IN BUT THEN THE KEY WOULD NOT TURN AND I COULD NOT START MY CAR. I DID SOME RESEARCH ON THIS PROBLEM AND IT SEEMS IT IS A COMMON ONE AMONG FOCUS OWNERS. FORD NEEDS TO RECALL THE IGNITION SWITCH CYLINDER FOR THESE CARS CONSIDERING THE AMOUNT OF PROBLEMS THEY HAVE CAUSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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