Ford Focus Complaints

22,326 consumer complaints on file.

#10132205August 10, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BROKEN WINDOW REGULATORS TWO OF THEM WITH IN 1 MONTH OF EACH OTHER. PLASTIC PART IS DEFECTIVE AND CRACKS MAKING THE WINDOW DROP DOWN. PIECE CAN NOT BE REPLACED AND THE WHOLE REGULATOR NEED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132155August 9, 2005
AIR BAGS:FRONTAL
DT: CONSUMER HAS A 2003 FORD FOCUS WHICH WAS INVOLVED IN A HEAD ON COLLISION ON AUGUST 7, 2005 WHILE TRAVELING 10 MPH. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. CONSUMER'S SON WAS DRIVING AND APPLIED BRAKES BEFORE IMPACT, WHEN THE OTHER VEHICLE HIT THE FRONT END VEHICLE WENT OUT OF GEAR AND WAS KNOCKED BACKWARDS. ROAD WAS DRY AND CLEAR OF DEBRIS. CONSUMER, SON AND , DAUGHTER SUSTAINED INJURIES. . CONSUMER SUSTAINED LOWER BACK AND NECK INJURIES, . SON AND DAUGHTER SUSTAINED NECK INJURIES. POLICE AT SCENE WERE SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. ALL OCCUPANTS WERE WEARING SEAT BELTS. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10132162August 9, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH WILL NOT TURN, HAD IT REPLACED IN JAN. OF 04. AN NOW IT WON'T TURN AGAIN. AUG OF 05. THE DEALER SAID IT NEEDS TO BE REPLACED AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132176August 9, 2005
ELECTRICAL SYSTEM:IGNITION
I BOUGHT MY 2001 FORD FOCUS 4 MONTHS AGO AND I AM HAVING TO REPLACE THE IGNITION CYLINDER BECAUSE THE KEY WILL NOT TURN. AFTER RESEARCH, I AM SEEING THIS IS A VERY COMMON PROBLEM FOR MY CAR. MANY PEOPLE HAVE HAD TO REPLACE THIS COMPONENT 3 OR 4 TIMES IN THE LAST 3 YEARS. I DO NOT LOOK FORWARD TO CONTINUOUSLY HAVING A PROBLEM WITH A CAR THAT IS SUPPOSED TO BE DEPENDABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132144August 9, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY WILL NOT TURN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131929August 8, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT: CALLER'S VEHICLE HAD A DEFECTIVE EGR TUBE. THE WELDING CAME OFF, AND THE FUMES GOT INTO THE VEHICLE. DEALER SAID IT WAS NOT COVERED BY THE WARRANTY. CALLER WILL HAVE TO PAY FOR ITS REPLACEMENT. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK UPDATED 1/16/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131823August 7, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I TOOK MY VEHICLE TO THE FORD DEALERSHIP IN DECEMBER OF 2003 FOR THE SO CALLED "RECALL" OF THE FUEL DELIVERY MODULE BECAUSE MY VEHICLE WAS EXPERIENCING THE LISTED SYMPTOMS AMONG OTHER ISSUES. THE DEALERSHIP KEPT MY CAR FOR 2 DAYS AND DROVE IT LESS THAN A MILE AND DETERMINED THAT MY VEHICLE WAS NOT AFFECTED BY THE FUEL PUMP PROBLEM AND CHARGED ME FOR A DIAGNOSTIC TEST. SINCE THAT TIME I HAVE HAD SEVERAL OTHER REPAIRS DUE TO EXHAUST PROBLEMS AND FUEL PROBLEMS. NOW MY VEHICLE WILL NOT START DUE TO A FAULTY FUEL PUMP WHICH SHOULD HAVE BEEN REPLACED WHEN I REQUESTED IT TO BE DONE. NOW I HAVE TO GET MY CAR TOWED TO THE DEALERSHIP TO BENEFIT FROM THE 10 YEAR WARRANTY THAT THEY PUT ON THE FUEL SYSTEM. MY VEHICLE WOULD SOMETIMES HAVE SMALL SURGES. ON JULY 15, 2005 IT SURGED WHILE AT A RED LIGHT AND CAUSED ME TO HIT ANOTHER VEHICLE FROM BEHIND. NOW MY INSURANCE MAY INCREASE. I AM A TEACHER AND WE DON'T MAKE A LOT OF MONEY. I HAVE SPENT MORE THAN $1600 IN REPAIRS NOT COVERED IN MY WARRANTY SINCE I PURCHASED THIS VEHICLE BRAND NEW IN 2001. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10131775August 6, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION STARTED TO STICK AND ON 8/5/05 THE IGNITION WOULD NOT TURN KEY BROKE OFF HAD TO PAY LOCK SMITH TO COME OUT AND TAKE KEY OUT THAT WAS 125 DOLLARS. NOW I HAVE TO TAKE THE CAR TO THE DEALER AND HAVE THEM FIX THE IGNITION BUT TO GET IT THERE THE CAR HAS TO BE TOWED. THIS HAS HAPPENED TO A NUMEROUS AMOUNT OF CARS AND FORD WILL DO NOTHING ABOUT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131661August 5, 2005
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, EQUIPMENT
WHILE DRIVING MY 2000 FORD FOCUS, I CAME TO A FOUR WAY STOP AND THE CAR CEASED TO WORK, AS IF I HAD TURNED OFF THE KEY...NO SPUTTERING, JUST STOPPED. I RESTARTED THE VEHICLE AND IT LURCHED FORWARD, DIED AGAIN, JUST AS BEFORE. AS I LOOKED OUT THE FRONT WINDSHIELD, I OBSERVED SMOKE COMING FROM THE HOOD OF THE CAR. I EXITED THE CAR AND FLAMES WERE COMING FROM THE WHEEL WELLS. I IMMEDIATELY CALLED 911. PEOPLE BEGAN SPRAYING WATER ON THE CAR FROM GARDEN HOSES, TWO PEOPLE STOPPED WITH FIRE EXTINGUISHERS AND NOTHING PUT OUT THE FLAMES. WHEN THE FIRE DEPARTMENT ARRIVED, WITHIN 10 MINUTES, THE ENTIRE FRONT OF THE CAR WAS DESTROYED. PIECES IN THE ENGINE COMPARTMENT WERE MELTING AND FALLING OFF THE ENGINE ONTO THE GROUND. POLICE ARRIVED TO DIRECT TRAFFIC. THE CAR WAS TOWED TO WENDLE FORD, AND MY INSURANCE COMPANY REMOVED THE VEHICLE TO THEIR PREMISES THE NEXT DAY. I STILL HAVE NO IDEA WHAT COULD HAVE CAUSED THIS PROBLEM IN A FIVE YEAR OLD VEHICLE WITH NO PRIOR PROBLEMS. AS I HAVE SEEN SEVERAL OTHER INCIDENTS OF FIRE IN THIS VEHICLE, THE GOVERNMENT SHOULD MAKE FORD MOTOR COMPANY INVESTIGATE WHY THIS IS HAPPENING BEFORE SOMEONE GETS KILLED! *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10131667August 5, 2005
SUSPENSION:FRONT:WHEEL BEARING
DT: 2000, FORD, FOCUS. CONTACT STATES THE WHEEL BEARING WAS HOWLING. THE VEHICLE ONLY HAD 47,000 MILES ON IT. HEARD THIS NOISE FOR ONE MONTH. HE THOUGHT IT WAS THE TIRES, BUT IT WAS NOT THE TIRES. TOOK VEHICLE TO AN AN INDEPENDENT SHOP, AND THEY TOLD HIM IT WAS THE REAR WHEEL BEARINGS, AND SHOWED HIM A SERVICE BULLETIN REGARDING THE REAR WHEEL BEARINGS WHICH DID DID NOT APPLY TO THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131703August 5, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
BOTH FRONT COIL SPRINGS BROKE DURING NORMAL USAGE. THE SPRINGS, STRUTS AND ONE STRUT BEARINGS HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131720August 5, 2005
SUSPENSION:FRONT:WHEEL BEARING
PROBLEM WITH SUSPENSION. CAR SHAKES WHEN TURNING AT ANY SPEEDS ALONG WITH NOISE THAT SOUNDS LIKE DRIVING WITH A FLAT TIRE. TIRE WAS NOT FLAT. TOOK IN TO DEALERSHIP FOR A DIFFERENT SAFETY RECALL AND WAS TOLD THE FRONT WHEEL BEARINGS WERE DETERIORATED. PART IS BEING REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131729August 5, 2005
SUSPENSION:FRONT
ADDITIONAL STATEMENT FOR CLAIM # 10131720 ALONG WITH FRONT WHEEL BEARING BEING REPLACED, THE FRONT AXEL BEARING IT ALSO BEING REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121862August 5, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: WITHOUT WARNING DRIVER'S SIDE FRONT COIL SPRING BROKE . RING THAT SITS ON TOP OF COIL SPRING THAT SUPPORTS THE CAR BROKE. HAS NOT GONE TO DEALER YET. MANUFACTURER HAS NOT BEEN CONTACTED.*AK THE CONSUMER CONTACTED THE DEALER AND MANUFACTURER AND THEY INFORMED THE CONSUMER THAT THE PART HAD BEEN RECALLED. HOWEVER SINCE THE CONSUMER HAD THE PART REPAIR AT A NON-FORD DEALER THEY REFUSED TO REIMBURSE THE CONSUMER FOR THE REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131539August 4, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:TRUNK LID, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION
DT: 2003 FORD FOCUS. WHEN THE VEHICLE WAS FIRST PURCHASED FRONT WINDOW CAME OUT. THE DEALERSHIP FIXED IT. THEN, THE TRUNK STARTED POPPING OPEN, THE VEHICLE WAS FIXED AT THE DEALERSHIP WHERE SHE PURCHASED IT. THE VEHICLE WAS TAKEN TO ANOTHER DEALERSHIP, BECAUSE SHE MOVED. THEY STATED THE VEHICLE NEEDSEDNEW BRAKE PADS. TE CONSUMER TOLD THE DEALERSHIP THE VEHICLE MADE A NOISE ON THE PASSENGER SIDE BY THE FRONT TIRE. THE DEALERSHIP DID NOTHING ABOUT IT. THE VEHICLE WAS THEN TAKEN TO A TIRE COMPANY, THEY FOUND THE FRONT ROTORS WORE OUT, AND THIS WAS A MANUFACTURERING PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND THEY STATED THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. ALSO A PIECE WAS COMING OFF THE VEHICLE BETWEEN THE TWO DOORS ON THE DRIVER SIDE BETWEEN THE WINDOWS. THIS VEHICLE JUST WENT OVER 15,000 MILES WHEN SHE WAS LEAVING THE DEALERSHIP. IN ADDITION, THERE IWAS SOMETHING WRONG WITH THE STEERING WHEEL, IT WAS TOO HARD TO PULL BACK, AND IT SWERVED IN THE OTHER LANE. THE TRUNK WAS STILL COMING OPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131619August 4, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY FAILURE IN 2000 FORD FOCUS SE. AFTER DOING SOME INVESTIGATION ON THE WEB, I LEARNED THAT THIS IS AN EXTREMELY COMMON PROBLEM WITH MOST IF NOT ALL MODELS OF FORD FOCUS. I AM HAVING IT SERVICED NOW BUT ACCORDING TO MANY OTHER PEOPLE, I CAN EXPECT TO HAVE TO DO THIS SEVERAL MORE TIMES OVER THE LIFETIME OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131245August 3, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE DOOR POPS OPEN EVEN IF ITS IN A LOCKED POSITION, THE LIGHT DOES NOT COME ON UNLESS THE DOOR IS OPEN COMPLETELY. FOUND A RECALL CONTACTED THE DEALER THEY SAID THIS VEHICLE WAS NOTUNDER THE RECALL DUE TO VIN. THIS HAPPENED AROUND IN JULY 2, 2005. THE DOOR LATCHES CORRODED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131500August 3, 2005
ELECTRICAL SYSTEM:IGNITION
KEY WOULD NOT WORK IN IGNITION - CAR HAD TO BE TOWED TO DEALERSHIP TO REPLACE THE LOCK ASSEMBLY AND TUMBLER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131501August 3, 2005
ELECTRICAL SYSTEM:IGNITION
1) NO KNOWN EVENTS LEAD UP TO THE FAILURE. 2) WHEN HEADING TO WORK IN THE MORNING ONE DAY, I HAD DIFFICULTY INSERTING THE KEY INTO THE IGNITION. ONCE I GOT THE KEY IN THE IGNITION, IT WOULD NOT UNLOCK. I COULD NOT START MY CAR AND COULD NOT GET TO WORK 3) WE HAD TO PAY $70 TO HAVE THE VEHICLE TOWED TO THE NEAREST FORD DEALERSHIP IN BUFFALO, MN. WE THEN HAD TO PAY THEM TO DRILL OUT IGNITION CYLINDER AND REMOVE IT. THEN THEY BUILT NEW CYLINDER AND INSTALLED IT. COSTING ME $350. I UNDERSTAND ALSO, FROM THE FORD ROADSIDE ASSISTANCE (THAT HAD JUST EXPIRED) THAT THIS IS ALSO A VERY COMMON PROBLEM FOR FORD FOCUS'. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131496August 3, 2005
ELECTRICAL SYSTEM:IGNITION
KEY WOULD NOT WORK IN IGNITION - CAR HAD TO BE TOWED TO DEALERSHIP TO REPLACE LOCK ASSEMBLY AND TUMBLER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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