Ford Focus Complaints

22,326 consumer complaints on file.

#10133406August 18, 2005
ELECTRICAL SYSTEM:IGNITION
MY 2000 FORD FOCUS ZX3 IGNITION SYSTEM WILL NOT TURN. I TRIED EVERYTHING TO GET IT FIXED. AAA SENT A LOCKSMITH OUT AND HER TOLD ME THAT THIS IS THE 10TH FORD FOCUS THIS WEEK WITH THE EXACT SAME PROBLEM. HE SAID HE HAS TO REPLACE THE ENTIRE IGNITION SYSTEM. HE SAID HE HAS DONE OVER 150 IN THE LAST YEAR. I SEARCHED ONLINE AN FOUND OVER 5000 PEOPLE WITH THE EXACT SAME PROBLEM. I CALLED FORD AND THEY ACTED AS IF THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE. THE FORD FOCUS IS NOTORIOUS FOR RECALLS BUT THIS PROBLEM IS NOT ON THE LIST. I BELIEVE THAT IT SHOULD BE ADDED. FORD FOCUS IGNITION SYSTEM SHE BE RECALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133136August 17, 2005
SUSPENSION:FRONT, TIRES
'05 FORD FOCUS ZXW. VEHICLE LESS THAN 2 WEEKS OLD. IN SHOP 4TH TIME FOR VIBRATION IN FRONT END AND PULLING TO RIGHT. DEALER REPLACED 1 FRONT TIRE, BALANCED ALL 4, CHANGED CAMBER ANGLE AND RE-ALIGNED STEERING WHEEL. CAR STILL VIBRATES AT 65 AND NOW PULLS TO LEFT. BACK TO DEALER AGAIN FOR 5TH TIME. APPEARS TO ORIGINATE FROM RIGHT FRONT. WILL PRESS FOR STRUT AND SUSPENSION INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133144August 17, 2005
ELECTRICAL SYSTEM
DT: THE CIGARETTE LIGHTER POPPED OUT AND LANDED ON PAPERS AND VEHICLE CAUGHT ON FIRE. IT BURNED THE PASSENGERS IN THE MIDDLE BETWEEN THE TO SEATS. HAVE NOT CONTACTED THE DEALER. THIS HAPPENED MONDAY AUGUST 15, 2005. THE CONSUSMER SUSTAINED BURNS ON RIGHT HAND.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10134514August 16, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
2000 FORD FOCUS DEVELOPED PROBLEMS WITH THE IGNITION.***NO ANSWER REQUIRED*** *MR THE IGNITION SWITCH HAD TO BE DRILLED OUT AND REPLACED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134525August 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
2000 FORD FOCUS DIED WHILE DRIVING AND THE ENGINE LIGHT ILLUMINATED ON THE DASH. *MR *SC CONSUMER WAS TOLD THAT POSSIBLY THE MOTOR NEEDED TO BE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133053August 16, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
RE: EA02022 FUEL PUMP IS FAILING. CAR STALLS AT IDLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133078August 16, 2005
FUEL SYSTEM, GASOLINE
SIMILAR DESCRIPTION WITH NHTSA CAMPAIGN ID NUMBER 03V482000, BUT NO MATCH ON VIN [XXX]. *JB UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133088August 16, 2005
SEAT BELTS:FRONT
I WAS REAR ENDED IN AN ACCIDENT ON 8/13/05, THE LOCKING MECHANISM IN MY SEAT BELT DIDN'T WORK PROPERLY AND MY FACE AND ARM WERE PROPELLED INTO THE STEERING WHEEL. I WAS AT A COMPLETE STOP AT A STOP LIGHT WHEN I WAS REAR ENDED. I WAS HIT WITH SO MUCH FORCE THAT MY CAR WAS PUSHED INTO ANOTHER CAR WHO WAS PUSHED INTO ANOTHER CAR. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10133117August 16, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS AND MY KEY WOULD NOT TURN IN THE IGNITION. NEEDLESS TO SAY I WAS STRANDED WITH THE TWO PRESCHOOL CHILDREN AT NIGHT. I TOOK IT TO GET IT FIXED AND IT IS COSTING MY $510 TO FIX THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132811August 15, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, SUSPENSION:FRONT:MACPHERSON STRUT, TIRES:TREAD/BELT, POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR HAS 29,500 MILES ON IT. I BOUGHT IT USED ABOUT 3 WEEKS AGO. FOLLOWING SYMPTOMS: 1 - CAR STUMBLES/HESITATES/LOSES POWER AT AROUND 2-3K RPM...REGARDLESS OF SPEED...BUT STUMBLING/HESITATION IS BEST FELT ON THE FREEWAY. 2 - CAR HAS HAD SOME TYPE OF RECALL WORK AND DPFE SENSOR REPLACED AT: 17500 MILES. NOT SURE IF FUEL PUMP RECALL HAS BEEN PERFORMED...FORD DEALERS HAVE BEEN VERY RELUCTANT TO TELL ME WITHOUT MAKING ME SPEND $150+ ON A STUPID DIAGNOSIS...THAT'S CALLED GOOD BUSINESS. 3 - DPFE SENSOR REPLACED PRIOR TO ME PICKING UP THE CAR AT: 28440 MILES. 4 - 1000 MILES LATER...I HAVE THE STUMBLING. 5 - THINGS I'VE DONE TO THE CAR: A - REPLACED AIR FILTER B - REPLACED FUEL FILTER C - REPLACED PCV VALVE D - REPLACED PLUGS (USING BOSCH PLATINUM 2) SO FAR I'VE DONE ALL CHANGES MYSELF BECAUSE NO FORD DEALERSHIP SEEMS TO CARE TO OFFER ADVICE OR A HELPING HAND. THE CONSEQUENCES ARE THAT I'VE ALMOST BEEN HIT FROM THE REAR DUE TO STUMBLING/HESITATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132864August 15, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
DT: THE CONSUMER STATES THAT 2002 FORD FOCUS ZX5 WAS HAVING FUEL ECONOMY PROBLEMS. THE CONSUMER INDICATED THE FUEL DELIVERY SYSTEM WAS OPERATING POORLY AND FUEL WAS SURGING AND HESITATING. WHEN GOING DOWN HILL THE CAR ROCKETED AND HAD TO HIT THE BRAKES. THE CONSUMER CONTACTED FORD ON NUMEROUS OCCASIONS AND COMPLAINED THAT CAR WAS NOT GETTING GOOD FUEL MILEAGE AND WAS NOT WORKING CORRECTLY. THE CONSUMER TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THAT THERE WAS NOTHING WRONG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132960August 15, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE IGNITION INTERLOCK FAILED ON MY 2000 FORD FOCUS. THE KEY WOULD NOT GO INTO THE IGNITION, SO THE STEERING WHEEL WOULD NOT UNLOCK AND I COULD NOT TURN THE WHEELS SO THAT WHEN IT WAS TOWED ($80) OUT OF THE PARKING SPACE IT ALMOST HIT ANOTHER CAR. THEY HAD TO DRAG IT UP ONTO THE FLAT BED OF THE TRUCK. THE TOW TRUCK DRIVER SAID THAT HE ALONE TOWS ONE FOCUS PER WEEK DUE TO THIS PROBLEM. I LIVE IN A LARGE TOWN AND CANNOT TELL ME THAT THERE ARE NOT HUNDREDS OF REPORTS OF THIS PROBLEM. I WAS QUOTED THE REPAIR COST OF $260 INSTANTLY WHEN I CALLED THE DEALER, HOW OFTEN DOES THAT HAPPEN. I CAN SEE WHY FORD DOES NOT RECALL THIS ITEM, IT IS TOO MUCH OF A MONEY MACHINE!! HOW MANY THOUSANDS OF REPAIR HAVE TO BE MADE BEFORE THEY RECALL THIS? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132808August 14, 2005
VEHICLE SPEED CONTROL
MY DAUGHTER WAS DRIVING ON THE HIGHWAY. TRAFFIC WAS TRYING TO MERGE, AND SHE WAS BLOCKED IN ON THE LEFT. SHE ACCELERATED A LITTLE TO GET AHEAD OF THE MERGING TRAFFIC. AT THAT TIME THE THROTTLE STUCK WIDE OPEN AND WOULD NOT RELEASE. SHE STATED THAT WHEN SHE TRIED TO STOP THE CAR WITH THE BRAKES, IT WOULD NOT SLOW DOWN EVEN THOUGH SHE WAS PUSHING AS HARD AS SHE COULD ON THE BRAKE PEDAL. SHE PLACED THE GEAR SHIFT IN NEUTRAL AND WAS ABLE TO STOP THE CAR. SHE CAME TO A STOP AT THE SIDE OF THE ROAD AND SHUT THE CAR OFF. THE RPMS WERE AT 7000 BEFORE SHE SHUT THE ENGINE OFF. UPON RESTART, THE ENGINE CONTINUED TO RACE TO 7000 RPM. SHE WAS ABLE TO GET THE THROTTLE UN-STUCK BY PUSHING THE PEDAL TO THE FLOOR AND RELEASING. SHE DROVE THE CAR TO A SEARS AUTO CENTER, WHERE THE TECHNICIAN FOUND THE THROTTLE LINKAGE MALFUNCTIONING. HE COULD NOT FIX THE PROBLEM, AND COULD NOT GUARANTEE THAT IT WOULD NOT HAPPEN AGAIN. WE ELECTED TO LEAVE THE CAR THERE, AND HAVE IT TOWED TO A FORD DEALERSHIP IN THE MORNING. IT WAS A VERY SCARY AND POTENTIALLY DANGEROUS EVENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132700August 13, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I OWN A 2002 FORD FOCUS WITH APPROXIMATELY 44,000 MILES. I RECENTLY HAD TO REPLACE THE EVAPORATOR CORE WHICH COST ME $900.00, I WAS QUOTED A PRICE OF $1,100.00 THROUGH THE FORD DEALER. I WOULD EXPECT THAT A MAJOR PART LIKE THIS WOULD HAVE A LONGER LIFE THAN THIS. THE FORD DEALER REFUSED TO SELL THE PART TO AN OUTSIDE SOURCE AND STATED THEY WERE SAVING THE 11 THEY HAD ON HAND FOR THEIR OWN CUSTOMERS, AS THIS PART HAS BEEN A PROBLEM IN THE FOCUSES. WE HAD TO PAY AN ADDITIONAL $50.00 TO SPECIAL ORDER. IF THIS IS THE CASE THAN WHY HASN'T THERE BEEN A RECALL ON THIS PART. I FEEL I SHOULD NOT BE REPLACING MAJOR PARTS ON A VEHICLE WITH ONLY 44,000 MILES ON AND ANOTHER 3 YEARS OF PAYMENTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132733August 13, 2005
ELECTRICAL SYSTEM
FOR NO APPARENT REASON WHILE DRIVING HOME FROM WORK, MY CAR BATTERY LIGHT CAME ON, THEN STALLED, SMOKE BEGAN EMANATING FORM UNDER THE HOOD, THEN THE CAR WENT UP IN FLAMES. I'M VERY LUCKY I WAS NOT INJURED. THE CAR WAS TOTALED. THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE I BOUGHT IT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127937August 12, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOORS WERE DIFFICULT TO UNLOCK ON THE CONSUMERS 2003 FORD FOCUS. *JB ON 2 SEPARATE OCCASIONS, THE REAR DOOR OPENED BY ITSELF. THE REAR PASSENGER DOOR IS NOW BEING HELD SHUT WITH BUNGEE CORDS. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128325August 12, 2005
ELECTRICAL SYSTEM:IGNITION
DT: 2002 FORD FOCUS, THE VEHICLES IGNITION CYLINDER WILL NOT TURN, CONSUMER STATES THAT YOU CAN PLACE THE KEY IN THE IGNITION BUT IT WILL NOT TURN TO START THE VEHICLE, THIS OCCURS DURING ANY WEATHER, THE CONSUMER HAS HAD THE IGNITION CYLINDER REPLACED ONCE ALREADY BY THE DEALERSHIP. IN NOV. 2004, THE CONSUMER WAS HAVING THE SAME PROBLEM AGAIN, THIS TIME THE PROBLEM HAPPENS SOMETIMES OTHER TIMES IT DOES NOT, THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP BECAUSE HE COULD NOT GET THE VEHICLE TO START, WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP THE VEHICLE WOULD START, THE DEALERSHIP WAS NOT ABLE TO REPLICATE THE PROBLEM, THE DEALERSHIP DOES NOT WANT TO FIX THE PROBLEM AT THIS TIME, THE VEHICLE IS NO LONGER UNDER WARRANTY BUT THE PART IS BECAUSE IT WAS RECENTLY REPLACED. *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132321August 11, 2005
ELECTRICAL SYSTEM:IGNITION
MY WIFE HAD TO DROP OFF SOMETHING AT A FRIEND'S PLACE OUT IN THE COUNTRY. THEY WOULD NOT BE HOME FOR A COUPLE DAYS. SHE GOT OUT OF THE CAR, DELIVERED THE ITEMS, AND GOT BACK IN THE CAR TO START IT UP AND COME BACK HOME. WE WERE ALL WAITING FOR HER TO GET HOME SO WE COULD LEAVE FOR A CAMPING TRIP. THE KEY WENT INTO THE IGNITION, BUT THE KEY WOULD NOT TURN, CAR WOULD NOT START - THE SAME PROBLEM DESCRIBED HERE MANY TIMES. SHE WENT TO A NEIGHBOR'S TO CALL ME, FINALLY FOUND SOMEONE THAT COULD BRING HER HOME AND GET ME THERE TO SEE WHAT I COULD DO(WE ONLY HAVE ONE CAR). I COULD DO NOTHING. IN THE MORNING I AM GOING TO SEE WHAT I CAN DO. THIS SUCKS BECAUSE MY FAMILY IS ALL PACKED AND READY TO GO CAMPING - NOW THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132447August 11, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE CONTACT HAD TO REPLACE THE BRAKE PADS, CALIPERS AND ROTORS AT 30,000 MILES IN OCTOBER 2003. THEN AT 47,000 MILES ON JULY 29. 2005. THE BRAKE PADS WORE OUT AND THE ROTORS RUSTED AND PITTED. THE SERVICE DEALER STATED THIS WAS NORMAL. THE CONSUMER HAS CONTACTED THE MANUFACTURER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132204August 10, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER FAILURE, STRANDED US AND WE'LL HAVE TO HAVE THE CAR TOWED. COULD HAVE BEEN DANGEROUS IF THIS HAD HAPPENED A WEEK EARLIER WHEN WE WERE IN THE BACK COUNTRY OF IDAHO. THIS IS A KNOWN PROBLEM WITH 2000-2002 FORD FOCUS CARS AND FORD HAS DONE NOTHING TO ACKNOWLEDGE THE PROBLEM. THE IGNITION CYLINDER WILL HAVE TO BE REPLACED (AGAIN). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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