Ford Focus Complaints

22,326 consumer complaints on file.

#10136228September 12, 2005
ELECTRICAL SYSTEM:IGNITION
I WAS ABLE TO GET THE KEY IN AND OUT OF THE IGNITION BUT WAS NOT ABLE TO TURN THE WHEEL OR THE KEY. EVERYTHING WAS LOCKED. HAD TO GET THE 2004 FOCUS TOWED AND PAY 300+ DOLLARS FOR REPAIR AS THE WARRANTY IS UP (40K + MIS.) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134929September 9, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WITH JUST 43,500 MILES ON THE CAR MY IGNITION LOCKED UP AND I COULD NOT TURN THE KEY TO START THE ENGINE. THE CAR HAD TO BE TOWED TO A DEALERS REPAIR SHOP TO BE FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135957September 9, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS ZX3. UNABLE TO INSERT KEY INTO IGNITION. STRANDED FAR FROM HOME AT NIGHT. HAD TO HAVE THE CAR TOWED TO DEALERSHIP AND THE IGNITION REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133542September 9, 2005
ELECTRICAL SYSTEM
DT: THE CONTACT OWNS A 2003 FORD FOCUS. THE DASHBOARD INSTRUMENTS FLUCTUATED. AT TIMES WHILE DRIVING, THE DASHBOARD INSTRUMENTS STOPPED WORKING. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135785September 8, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING
12/03 -- REAR DRIVER SIDE WINDOW REGULATOR BROKE ON A 2000 FORD FOCUS; WINDOW NOT USED MUCH 9/7/05 -- REAR PASSENGER SIDE WINDOW REGULATOR FAILED ON SAME CAR AS ROLLING DOWN TO CLEAR MORNING CONDENSATION OFF AND ON SINCE I'VE HAD THE CAR, THE DRIVER SIDE WINDOW AND REAR DRIVER'S SIDE WINDOW HAVE NOT WORKED DUE TO A SO CALLED "SHORT" THE 2 REGULATORS WERE REPLACED; THE SHORT HAS NEVER BEEN FOUND OR REPAIRED AND IS A NUISANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135832September 8, 2005
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT: THE REAR TAIL LIGHTS DO NOT COME ON WHEN LIGHTS ARE TURNED ON. THE DASH PANEL LIGHTS ALSO DO NOT COME ON WHEN HEADLAMPS ARE ON. THE TURN SIGNALS WORK, AND REAR TAIL LIGHTS DO WORK WHEN BRAKE PRESSURE IS APPLIED. THE CONSUMER REPLACED A FUSE SEVERAL TIMES, AND IT CONTINUED TO BLOW OUT, INDICATING A SHORT IN THE ELECTRICAL SYSTEM. BETWEEN THE HATCH AND THE BODY THERE IS WIRING HARNESS, AND INSPECTION OF THAT WIRING HARNESS DISCOVERED THAT THE SHIELDING OF THE WIRING SEPARATED OR CRACKED, INDICATING THE WIRES ARE STRESSED. THE CONSUMER FEELS THIS IS A PROBLEM INDICATED ON A RECALL FOR PRIOR MODEL YEARS. THE CONSUMER CONTACTED FORD, WHO SAID THIS WAS NOT COVERED UNDER WARRANTY, AND WAS NOT INVOLVED IN A RECALL. THE CONSUMER HAS NOT TAKEN VEHICLE TO A DEALER AT THIS TIME. THERE HAVE BEEN NO REPAIRS OR CORRECTIONS MADE OTHER THAN THE ELECTRICAL TAPE THAT WAS PLACED ON THE EXPOSED WIRES BY THE CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135894September 8, 2005
ELECTRICAL SYSTEM:IGNITION
I OWN A 2003 FORD FOCUS WHICH HAS 52,000 MILES ON IT. THE IGNITION ON THE CAR HAS LOCKED UP COMPLETELY AND THE IGNITION KEY WILL NOT TURN THE IGNITION AT ALL. I HAVE CONTACTED THE LOCAL FORD DEALERSHIP WHERE I WAS TOLD BY THEIR SERVICE DEPT. THAT THIS HASN'T BEEN ISSUED AS A RECALL BY FORD BUT THEY HAS "SEVERAL" FORD FOCUS' COMING IN FOR IGNITION REPAIR. FORD ASSUMES NO LIABILITY AT THIS POINT BUT THEY ARE HAPPILY CHARGING APPROX. $500 FOR THE IGNITION REPAIR AT THEIR SHOP. I AM VERY UNSATISFIED AND FEEL THAT WITH THE LARGE # OF FORD FOCUS OWNERS WHO HAVE EXPERIENCED THIS SAME COMPLAINT, SOMETHING SHOULD BE DONE ON A LARGER SCALE AS IT IS OBVIOUS THERE IS AN ISSUE WITH THE MECHANICS OF THE IGNITION. A POPULAR WEB SITE THAT OFFERS ADVICE TO AUTO OWNERS IS WWW.EDMUNDS.COM AND THERE IS A LARGE POSTING OF COMPLAINTS ON THIS WEBSITE PERTAINING TO THIS MATTER. THIS CAN BE FOUND AT THE FOLLOWING WEB ADDRESS: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.EEA50DC PLEASE REPLY AND LET ME KNOW IF ANY ASSISTANCE IS AVAILABLE. SINCERELY, PATRICK MILLER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135896September 8, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCKS UP DUE TO A DEFECTIVE CYLINDER. I HAVE HAD THE CAR FOR ALMOST FOUR YEARS AND I WAS QUITE SURPRISED BY THIS. I LOOKED ON THE WEB AND IT LOOKS LIKE AN EXTREMELY COMMON PROBLEM THAT EVEN THE SERVICE AT FORD ADMITTED TO. I WAS PARTICULARLY SURPRISED WHEN THEY SAID FORD HASN'T ISSUED A RECALL FOR THIS PROBLEM. PEOPLE HAVE SAID THAT THEY HAVE HAD THE IGNITION CYLINDER REPLACED 2 AND 3 TIMES IN SHORT PERIODS OF TIME. I AM AFRAID THAT I WILL SUFFER THE SAME FATE. I WOULD LIKE IT IF I DIDN'T HAVE TO PAY HUNDREDS IF NOT THOUSANDS OF DOLLARS FOR SOMETHING FORD KNOWS IS DEFECTIVE AND STILL MAKES THE CUSTOMER PAY FOR THE REPAIR AND MULTIPLE TIMES AS WELL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135703September 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE IGNITION SWITCH LOCKED AND WILL NOT MOVE. THIS PROBLEM HAS BEEN OCCURRING OFF AND ON SINCE THE VEHICLE WAS PURCHASED. THE PROBLEM FIRST STARTED ON 12-23-04. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP THEY DID NOTHING TO CHANGE THE VEHICLE. THEY TOLD HIM THAT THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135736September 7, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY CABLE FAILURE IDENTICAL TO THOSE RECALLED IN 2000-2001 FORD FOCUS (02V288000) IN A VEHICLE MANUFACTURED VERY EARLY IN 2002 MODEL YEAR. FAILURE INITIALLY CAUSED ENGINE TO MISS WHILE DRIVING, CAUSING IT TO LURCH SEVERELY WITH A LOUD 'BANG'. DEALER (BERGE FORD, MESA, AZ, 8/05/2005) HAD VEHICLE 3 DAYS, FOUND NO PROBLEM. VEHICLE BECAME INCAPACITATED 8/24/2005, CABLE WAS REPLACED AT DEALER (HOLMES-TUTTLE FORD, TUCSON, AZ, $500 BATTERY CABLE!), BUT NOT RETURNED TO US. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135377September 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: CONTACT STATED THE DPFE SENSOR WENT OUT. SHE SAID IT WENT OUT 2 YEARS AGO AND SHE HAD IT REPLACED. SHE SAID IT CUT OUT WHILE SHE WAS GOING 40-60 MPH. SHE DESCRIBED IT AS JERKING. SHE NOTICED THIS A COUPLE OF WEEKS AGO. THE SERVICE DEPARTMENT TOLD HER THAT IT WAS A WEAK SENSOR, AND A LOT OF PEOPLE HAD TO GET IT REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135385September 6, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE A FORD FOCUS 2001 AND I AM HAVING PROBLEMS WITH THE IGNITION TUMBLER FOR A SECOND TIME IN ONE WEEK NOW. THE STEERING WHEEL LOCKS AND IT WOULD NOT GET UNLOCKED BY THE IGNITION KEY. THE WHOLE PART WAS REPLACED IN THE SERVICE SHOP A WEEK AGO AND YESTERDAY I HAD TO BRING IT BACK TO THE MECHANIC BECAUSE OF THE SAME PROBLEM. I HAVE THE OLD PART IN MY TRUNK AND THEY WILL HAVE ANOTHER ONE ORDERED TODAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135413September 6, 2005
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT: 2003 FORD FOCUS. THE IGNITION TUMBLER FAILED AT 38,000 MILES. RANDOMLY, THE KEY WAS HARD TO PUT IN AND THEN IT WENT OUT. THE BATTERY FAILED AS WELL. THE VEHICLE WAS NO LONGER UNDER WARRANTY. BOTH PROBLEMS HAVE NOT BEEN FIXED AT FORD. THE BATTERY WENT OUT YESTERDAY AND THE CONSUMER PURCHASED A NEW ONE. THE IGNITION TUMBLER STARTED ABOUT 2 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135461September 6, 2005
ELECTRICAL SYSTEM:IGNITION
FORD REFUSES TO ISSUE A RECALL OR REPLACE THE IGNITION LOCK ASSEMBLY WHICH IS FAULTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135462September 6, 2005
SUSPENSION:FRONT:WHEEL BEARING
THE RIGHT FRONT WHEEL BEARING GAVE OUT. THIS IS A KNOWN PROBLEM AND ONE OF THE TOP 3 PROBLEMS THAT PEOPLE HAVE BEEN ASKING FOR A RECALL ON THIS VEHICLE ALONG WITH THE IGNITION LOCK BREAKING. THE REAR WHEEL BEARING WAS RECALLED, BUT FORD WON'T RECALL THE FRONT. I HAVE NEVER HAD, NOR EVER KNOWN ANYONE WHO EVER HAD A WHEEL BEARING GIVE OUT ON A CAR, AND CERTAINLY NOT ONE ONLY 5 YEARS OLD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130980September 6, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: CALLER HAD IGNITION SWITCH REPLACED ABOUT A YEAR AGO AND WAS NOW HAVING THE SAME PROBLEM AGAIN. IT WAS HARD TO TURN THE KEY, AND CURRENTLY IT WONT TURN AT ALL. DEALER SAID THERE WAS NOTHING THEY COULD DO. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132028September 6, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: THE FRONT RIGHT PASSENGER SIDE COIL SPRINGS BROKE. WHEN THIS OCCURRED IT STOPPED THE CAR AND PUNCTURED THE RIGHT FRONT TIRE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR BILL COST $1000. THE TIE ROD END WAS DAMAGED ALONG WITH THE STRUTS, UPPER BEARING PLATES, FRONT STABILIZER RINGS, TIRE, A NEW RIGHT SIDE AXLE, AND CONTROL ARM. THEY WERE REPLACED. THE MECHANIC SAID THERE WAS A CRACK IN THE FRONT COIL SPRINGS THAT CAUSED THE AFOREMENTIONED FAILURES. IN 11/04 THERE WAS A RECALL ON THE FRONT COIL SPRINGS AND THE CONSUMER WAS NOTIFIED BY RECALL LETTER. RECALL REPAIRS HAD ALREADY BEEN DONE IN APRIL WHEN THE INCIDENT OCCURRED. CONSUMER TOOK REPAIR BILL AND RECALL LETTER TO DEALER, AND THEY SUBMITTED IT TO FORD. HOWEVER, FORD SENT BACK A CHECK FOR $480 BUT NOT THE $1000 THE CONSUMER SPENT. THEY ONLY PAID FOR THE COILS AND SOME OTHER WORK, BUT CLAIMED THAT SOME OF THE OTHER REPAIRS WERE UNNECESSARY. THE CONSUMER WANTED TO FILE A COMPLAINT ATTEMPTING TO FORCE FORD TO PAY FOR ALL REPAIRS THAT WERE DONE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135321September 5, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
CAN'T TURN CAR ON , IGNITION SWITCH LOCK. ASKING 350.00 TO REPAIR THIS DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135313September 4, 2005
ELECTRICAL SYSTEM:IGNITION
THIS IS THE SECOND TIME IN 1 YEAR THAT I HAVE HAD TO HAVE MY IGNITION LOCK CYLINDER REPLACED IN MY 2003 FORD FOCUS ZX3. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135246September 3, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FAILING FUEL PUMP FOR THE SECOND TIME IN TRAFFIC ONLY ONE YEAR AND FOUR MONTHS AFTER ORIGINAL REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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