Ford Focus Complaints

22,326 consumer complaints on file.

#10159936June 15, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED AFTER PARKING THE VEHICLE THE IGNITION FAILED TO RELEASE THE KEY. THERE WERE NO PREVIOUS PROBLEMS WITH THE IGNITION. UPON INSPECTION THE DEALERSHIP DETERMINED THE IGNITION SWITCH NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159964June 15, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DRIVING DOWN THE ROAD AND THE CAR STARTS TO SLOW DOWN, EVEN WITH ME PUSHING THE GAS. I PULLED OVER SAFELY AND THE CAR STALLED. I TURNED THE KEY OFF THINKING IT WAS GOING TO BE LIKE LAST TIME AND I WOULD JUST HAVE TO START IT UP AGAIN. NOT THIS TIME, IT ACTED LIKE IT WAS OUT OF GAS BUT WITH A HALF A TANK THAT COULD NOT BE IT. I LATER GOT THE CAR BACK TO MY HOUSE AND STARTED LOOKING AROUND. I FOUND A RUBBER HOSE THAT WAS BEING COMPRESSED IN WHEN EVER I TRIED STARTING THE CAR. LATER I FOUND THAT THE HOSE LEAD BACK TO THE GAS LINE. I THEN OVER TIME STARTED LOOKING THIS UP ON THE NET AND FOUND OUT THAT IT COULD BE A RECALL AND I AM WRITING TO LET YOU KNOW MY STORY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159789June 14, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 25MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY. THERE WAS BRAKING UPON IMPACT. THE CONTACT WAS WEARING A SEATBELT AND MINOR INJURIES WERE SUSTAINED. THERE WAS MODERATE DAMAGE TO THE FRONT END OF THE VEHICLE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS NOT INSPECTED FOR THE AIRBAG FAILURE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10159848June 14, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED UPON ENTERING THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE IGNITION SWITCH WAS REPLACED. THREE YEARS LATER, THE SAME PROBLEM OCCURRED, THE IGNITION SWITCH IS BEING REPLACED BY THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159852June 14, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THERE WAS A LOUD POP AS THOUGH SOMETHING HIT UNDERSIDE THE VEHICLE. THE STEERING THEN PULLED TO THE RIGHT. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP THAT DETERMINED BOTH FRONT COIL SPRINGS FRACTURED AND THE SPRINGS WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159870June 14, 2006
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, ELECTRICAL SYSTEM:IGNITION
2000 BLACK FORD FOCUS ZX3 MY KEY (SAME KEY THAT CAME WITH THE CAR) WILL NOT START MY CAR. . . .IT WILL NOT TURN OVER AT ALL. AND ALSO I CAN'T GET MY STEERING WHEEL TO UNLOCK TO MAKE MATTERS WORST. THIS PROBLEM DOESN'T HAPPEN OFTEN BUT IT HAPPENS MORE THAN IT SHOULD, AND THIS TIME I CAN'T EVEN GET IT TO START AT ALL. IT HAPPENS ABOUT 3 TIMES A YEAR AND I CAN GET MY CAR GOING IN ABOUT AN HOUR. BUT, THIS TIME MY CAR HAS BEEN SITTING IN MY DRIVE WAY FOR 3 DAYS NOW. I HAVE CALLED THE DEALERSHIP 3 TIMES. THE FIRST TIME SOMEONE GAVE ME ADVICE BUT, IT DIDN'T HELP. AND THE LAST 2 TIMES THEY HAVE FAILED TO CALL ME BACK! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159878June 14, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
FOR THE SECOND TIME MY WIFE HAS BEEN STRANDED BECAUSE THE IGNITION LOCK CYLINDER ON OUR 2000 FORD FOCUS LOCKED UP AND THE KEY WOULD NOT TURN RESULTING IN THE CAR HAVING TO BE TOWED AND THE CYLINDER REPLACED AT A COST OF $349.00 TO ME. THE DEALER DENIES THAT ANY SERVICE BULLETIN WAS EVER ISSUED BY FORD CONCERNING THIS PROBLEM AND THAT IS NOT TRUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159682June 13, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT SUSPENSION SPRING BROKE AFTER RIDING OVER A MANHOLE COVER AT LOW SPEED. THE VEHICLE MADE A GRINDING NOISE AND IT WAS PARKED IN THE NEAREST PARKING GARAGE. THE DAMAGED TIRED HAD TO BE REMOVED AND REPLACED WITH THE SPARE TO MOVE THE CAR BACK OUT OF THE PARKING GARAGE TO BE TOWED. THIS TIRE WAS ALSO DAMAGED (HOWEVER, THE DAMAGE WAS LESS SEVERE). THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP. THE COIL SPRING CLEAVED UNDER THE RUBBER SHIELDING AND DAMAGED THE LEFT FRONT TIRE. IF THIS HAD OCCURRED AT HIGHWAY SPEEDS, THE TIRE WOULD HAVE PUNCTURED AND CAUSED SIGNIFICANT DAMAGE AND POSSIBLY INJURY/DEATH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159694June 13, 2006
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK CYL IN MY 2000 FORD FOCUS LOCKED UP AND WILL NOT TURN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159753June 13, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE THE IGNITION LOCKED. THE VEHICLE WAS TOWED TO A LOCAL DEALER. THE DEALER REPLACED THE STEERING AND IGNITION LOCK ASSEMBLY. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159652June 12, 2006
POWER TRAIN
THERE WAS SHAKING IN THE FRONT OF MY CAR...I FINALLY WENT TO THE DEALERSHIP WHERE I BOUGHT MY 2005 FORD FOCUS AND WHEN THEY CHECKED IT OUT, THEY SAID THAT THEY WOULD HAVE TO REPLACE THE RIGHT FRONT AXLE ASSEMBLY....THEN IN NOV. 2005 I MOVED TO SYLVA, AND HAVE BEEN TO ANDY SHAW FORD 3 OR 4 DIFFERENT TIMES FOR THEM TO CHECK THE SHAKING IN THE FRONT OF MY CAR, TWICE TO BE TOLD THAT MY TIRES WERE OUT OF BALANCE, AND THAT NOTHING ELSE WAS FOUND AT THE TIME...THE FIRST COUPLE TIMES I WENT THERE, I WAS TOLD THAT MY TIRES WERE OUT OF BALANCE, AND THEY CHARGED ME FOR BALANCING MY TIRES...WHICH THIS WAS NOT THE PROBLEM, NOR DID IT FIX THE PROBLEM...AROUND THE THIRD TIME I WENT TO THE DEALERSHIP IN SYLVA, THEY DID A TEST DRIVE WITH ME IN THE CAR AND WAS TOLD BY TWO REPRESENTATIVES OF THE DEALERSHIP THAT NOTHING WAS WRONG WITH MY CAR AND THAT IT RODE LIKE ANY OTHER FORD FOCUS...I PURCHASED 4 NEW TIRES FOR MY CAR AT A LOCAL TIRE DEALER THIS PAST SATURDAY, AND TODAY I WENT TO AN AUTO REPAIR SHOP AND TOLD THEM WHAT WAS HAPPENING WITH MY CAR, AND THEY PUT MY CAR UP ON A LIFT, AND STARTED MY CAR AND GAVE IT THE GAS SO THAT MY TWO FRONT TIRES WOULD SPIN, AND THE DRIVER'S FRONT SIDE TIRE WAS NOT SPINNING RIGHT, BUT THE OTHER FRONT TIRE WAS SPINNING SMOOTHLY...THE FELLOW TOLD ME THAT IT COULD BE MY WHEEL, OR MY TIRE, AND I TOLD HIM THAT I HAD JUST PURCHASED NEW TIRES...THEN I WENT BACK TO WHERE I BOUGHT MY NEW TIRES, AND ASK THEM WOULD THEY PUT THE DRIVER'S FRONT TIRE ON THE NEW WHEEL THAT I HAD IN MY CAR AND THEY DID AND I TEST DROVE THE CAR, AND THE PROBLEM WAS NOT FIXED...I TALKED TO A FORD CERTIFIED MECHANIC THAT HAS HIS OWN SHOP AND WAS TOLD THAT IT COULD BE THE TIE ROD, HE WENT ON TO TELL ME THAT SOMEONE ELSE HAD CAME TO HIS SHOP WITH THE SAME PROBLEM, SAME TYPE OF CAR, SAME YEAR, AND ALL... I HAVE BEEN TO THE FORD DEALERSHIP IN SALISBURY, NC WHERE I BOUGHT MY CAR, AS WELL HAVE MADE SEVERAL TRIPS TO THE FORD DEALERSHIP HERE IN SYLVA TO BE TOLD THAT MY TIRES WERE OUT OF BALANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159509June 10, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IN BOTH MY 2003 FORD FOCUS AND MY DAUGHTERS 2000 FORD FOCUS THE IGNITION SWITCH HAD FROZE UP AND HAD TO BE REPLACED INCLUDING NEW KEYS MADE WITH THE COMPUTER CHIP AT ABOUT 430.00 EACH. TWO DIFFERENT TOW TRUCK DRIVERS SAID THEY HAVE SEEN A LOT OF THIS. ALSO THE FORD DEALERSHIP SAID THEY WERE SURPRISED THAT THERE HASN'T BEEN A RECALL DUE TO THE LARGE NUMBER THAT THEY HAVE HAD TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159355June 8, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY FORD FOCUS 2002 IS STARTING TO STALL & HESITATE WHILE DRIVING. I ORIGINALLY HAD BELIEVED IT WAS BAD FUEL BUT IT IS RECURRING & ONCE IT STALLS IT IS DIFFICULT TO NEARLY IMPOSSIBLE TO KEEP RUNNING WHEN PUTTING IT INTO DRIVE. I HAVE HAD IT TOWED ONCE & LOOKED AT BY MY MECHANIC, WHO IS PUZZLED AT THIS POINT (FUEL ADDITIVE, OIL CHANGE, FILTERS CHANGED, SPARK PLUGS CLEANED). IT SEEMS TO BE WORSE WHEN THE GAS GAGE IS @ OR BELOW A 1/4 OF A TANK. I HAVE READ THAT THERE WAS A SIMILAR PROBLEM WITH THE 2000-2001 MODELS & AM INQUIRING IF ANYONE WITH A 2002 IS REPORTING SUCH INCIDENTS. I BOUGHT THE CAR USED (FROM A FORD DEALER) WITH 12,000 (I THINK) MILES ON THE SPEEDOMETER & HAVE BEEN FAIRLY HAPPY UNTIL JUST THE LAST 60 DAYS. I CAN TELL YOU THAT I HAD NO PROBLEMS UNTIL I RAN VERY LOW ON GAS ONE NIGHT & STOPPED & FILLED UP AT A STATION THAT I NORMALLY DO NOT USE, BUT IT IS A STATION THAT DOES A GREAT DEAL OF BUSINESS IN THE AREA WHERE I WORK. I THOUGHT THAT I MAY HAVE GOTTEN SOME BAD FUEL OR HAD RUN THE TANK SO LOW THAT "GUNK" FROM THE BOTTOM OF THE TANK HAD GOTTEN INTO THE FUEL. I USED SOME "FUEL ADDITIVE" & I KNOW THAT MY MECHANIC (AFTER TOWING IT) ALSO USED A FUEL ADDITIVE...EVERYTHING WAS FINE FOR A COUPLE OF DAYS BUT THEN IT WAS HESITATING/JERKING WHILE I WAS DRIVING TO WORK ON A 1/4 OF A TANK OF PREMIUM FUEL (MY MECHANIC SUGGESTED I ONLY PUT IN $10.00 OF GAS IN CASE IT WAS THE FUEL PUMP). MY MECHANIC DOES NOT BELIEVE IT IS THE FUEL PUMP BECAUSE ONCE HE GOT IT TO RUN & HE HAD IT RUNNING HOT HE HAD NO PROBLEMS...HE FEELS I MAY NEED TO JUST WAIT IT OUT...STALLING WHILE IN TRAFFIC IS A BIT TOO ADVENTUROUS FOR ME!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159368June 8, 2006
TIRES:SIDEWALL
TIRE SEPARATION/CRACKING LINGLONG L688 TIRES 205 40 ZR 17. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160515June 7, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2001 FORD FOCUS AIR CONDITIONING WAS REPAIRED DUE TO LEAK, CONSUMER WOULD LIKE TO BE REIMBURSED FOR PARTS. *KB ***NAR*** THE EVAPORATOR AND HEATER CORE WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159201June 7, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION JAMMED UNABLE TO START CAR,KEY WOULD NOT TURN AT ALL. HAD TO HAVE CAR TOWED TO DEALERSHIP AND THEY REPLACED IGNITION HAD THE CAR FOR TWO DAYS, NOW THAT I HAVE NEW IGNITION THE KEY IS NOW GETTING STUCK IN THE IGNITION. HAVE NOT REPORTED PROBLEM TO DEALERSHIP YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159278June 7, 2006
ELECTRICAL SYSTEM:IGNITION
DAD*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE THE KEY WOULD NOT TURN IN THE IGNITION. AN INDEPENDENT MECHANIC MANEUVERED THE KEY UNTIL THE VEHICLE STARTED; IT WAS THEN DRIVEN TO THE DEALER FOR INSPECTION. THE IGNITION LOCK CYLINDER WAS REPLACED. THE MANUFACTURER HAS NOT BEEN ALERTED. UPDATED 06/23/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159283June 7, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION TUMBLERS LOCK UP AND KEY WILL NOT TURN. VEHICLE MUST BE TOWED. THE PART IS DEALER ONLY AND EXPENSIVE TO FIX. THIS IS SECOND TIME THIS HAS HAPPENED TO ME IN 6 MONTHS. AFTER RESEARCH I HAVE FOUND THIS IS WIDESPREAD PROBLEM, AND FORD DENIES THAT THERE IS ANY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159118June 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION BARREL WILL NOT ROTATE. CANNOT START CAR OR TURN STEERING WHEEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158995June 5, 2006
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I TOOK MY VEHICLE TO THE LOCAL FORD DEALER ON MARCH 2, 2006 AFTER I WAS HAVING TROUBLE WITH IT STALLING AND THEN IT WAS HARD TO RESTART. THEY REPLACED THE FUEL PUMP AND FUEL FILTER. THEN ON MAY 19, I TOOK THE CAR IN AGAIN TO HAVE A RECALL ON THE LOCKS FIXED AND TO ASSESS THE CHECK ENGINE LIGHT BEING ON. I WAS TOLD THAT THEIR WAS AN EVAP LEAK AT THE GAS CAP AND ONE WOULD BE ORDERED FOR ME. DURING THIS WAIT I EXPERIENCED A STRONG GAS SMELL SURROUNDING THE VEHICLE AND COMING UP THROUGH THE VENTS. THEN ON JUNE 4 (THE CAP STILL NOT REPLACED), I WAS GETTING POOR GAS MILEAGE. AS I WAS BACKING OUT OF A DRIVEWAY I NOTICED A STRING OF GAS. AS I WAS DRIVING DOWN THE ROAD I WAS LOSING GAS. I WENT FROM HALF A GALLON TO E IN LESS THAT 8 MIN. UNTIL I ARRIVED AT MY DESTINATION AND THE CAR DIED. I PUT IT IN NEUTRAL AND ROLLED TO SAFETY. THEN I HAD TO HAVE IT TOWED TO MY LOCAL FORD DEALER WHO IS CURRENTLY ASSESSING THE SITUATION....PLEASE HELP!!! PREVIOUS PROBLEMS INCLUDES, BUT IT IS NOT LIMITED TO THE FOLLOWING PROBLEMS (CUTS OUT, DIES, HESITATES{COIL PACK REPLACED}, THE KEY NOT FITTING INTO THE IGNITION {JAMMED THE KEY IN & WD40}. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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