Ford Focus Complaints

22,326 consumer complaints on file.

#10170048October 6, 2006
SERVICE BRAKES, HYDRAULIC, AIR BAGS
FRONT END COLLISION, AIR BAG PUT OUT POWDER AND LIGHT INDICATES DEPLOYMENT, HOWEVER NO DEPLOYMENT OF AIRBAG OCCURRED. MY DAUGHTER WAS INJURED AND THE STATE TROOPER STATED THAT THE AIR BAG SHOULD HAVE DEPLOYED. THIS APPEARS TO BE AN OBVIOUS DEFECT AND IT WAS NOTED THAT THERE ARE SEVERAL OTHER COMPLAINTS ON NHTSA WEBSITE. VEHICLE IS CURRENTLY AT DEALER FOR CRASH REPAIR I HAVE YET TO HEAR THEIR DETERMINATION REGARDING THE AIR BAG NON-DEPLOYMENT. ADDITIONALLY, THE BRAKES ON THE VEHICLE FADED AND FAILED TO STOP THE VEHICLE, THIS IS THE SECOND BRAKE FADE PROBLEM I HAVE HAD WITH THIS VEHICLE. IT HAS BEEN TO THE DEALER ONCE FOR THE PROBLEM AND THEY FOUND AIR IN THE BRAKE SYSTEM. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10170177October 6, 2006
ELECTRICAL SYSTEM:IGNITION
AFTER THE KEY IS INSERTED INTO THE IGNITION, IT WILL NOT TURN DESPITE ANY WIGGLING OF THE STEERING WHEEL, STEPPING ON THE BRAKES, BEGGING, OR PLEADING. IT HAS BEEN DIFFICULT TO TURN BEFORE AND WE HAVE SUCCESSFULLY MADE IT TURN, BUT HAS NEVER LEFT US STRANDED UNTIL NOW. MY HUSBAND IS STRANDED AS I WRITE THIS WAITING FOR SOMEONE TO COME PICK HIM UP FROM A RESTAURANT. WE HAVE NO WAY OF OPERATING THE VEHICLE. WE WILL HAVE TO HAVE IT TOWED TO THE DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169977October 5, 2006
ELECTRICAL SYSTEM:IGNITION
FOR A WEEK I WAS HAVING TROUBLE TURNING MY KEY IN THE IGNITION OF MY 2001 FORD FOCUS. THEN ONE MORNING I COULD NOT TURN MY KEY AT ALL. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. ACCORDING TO THE DEALERSHIP THIS IS A COMMON OCCURRENCE WITH THE FORD FOCUS. THEY HAD TO REPLACE THE IGNITION CYLINDER AT MY COST. I WAS TOLD THAT EVEN THOUGH THIS IS A COMMON OCCURRENCE, FORD WILL DO NOTHING ABOUT IT BECAUSE IT IS, ACCORDING TO THEM, NOT A SAFETY ISSUE. I WANT TO KNOW HOW THIS IS NOT A SAFETY ISSUE WHEN THIS PROBLEM CAN LEAVE SOMEONE STRANDED ANYWHERE WITH NO WARNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170020October 5, 2006
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING COLUMN AND IGNITION LOCKED UP FOR THE SECOND TIME ON 2000 FORD FOCUS. LEFT STRANDED AND HAD TO TOW VEHICLE AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170030October 5, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY HUSBAND WENT TO THE STORE WITH DAUGHTER ON A RAINY DAY. THE PASSENGER SIDE WINDOW CAME CRASHING DOWN. IN TRYING TO FIX THE PROBLEM. WE FOUND THAT THE 2 BRACKETS THAT HOLD THE WINDOW UP HAS 2 PLASTIC ARMS WHICH HAD BROKEN. I HAVE CONTACTED FORD ABOUT THE ISSUE AND HAS SAID THAT AT THIS POINT THERE IS NO RECALL. SO THEY ARE GOING TO DO ANYTHING ABOUT IT. I BELIEVE THAT A BROKEN WINDOW IN THE SNOW BELT IS A SAFETY ISSUE. SO I'M BRINGING THIS ISSUE TO YOU. THANK YOU R.BATTLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169911October 4, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE HAD MY 2000 FORD FOCUS FOR 1 YEAR, PURCHASED USED FROM A DEALER. IT HAD 60,000 MILES ON IT. ALTHOUGH I REALIZE THAT IT'S AN OLDER CAR IT'S IN GREAT SHAPE. I'M NOW HAVING IGNITION LOCK-UP PROBLEMS, LIKE SO MANY OTHER FOCUS OWNERS I KNOW. IT'S SITTING IN MY DRIVEWAY, AND I'M GOING TO HAVE TO HAVE IT TOWED BECAUSE THERE'S NO OTHER RECOURSE. THE KEY WON'T GO ALL THE WAY IN FOR ANY OF MY KEYS, AND THE STEERING WHEEL IS LOCKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169946October 4, 2006
VEHICLE SPEED CONTROL
THE SPEEDOMETER ON MY 2002 FORD FOCUS SUDDENLY DROPS TO ZERO. IT OFTEN TAKES SEVERAL MINUTES TO RESET AND OFTEN DOES THIS REPEATEDLY. IT HAS BEEN HAPPENING WITH INCREASING FREQUENCY THIS STARTED AFTER THE WARRANTY EXPIRED BUT IT IS A SAFETY ISSUE THAT FORD KNOWS ABOUT AND WILL NOT CORRECT. THEY CLAIM THAT I MUST REPLACE THE ENTIRE EXPENSIVE INSTRUMENT CLUSTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169869October 3, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WOULD NOT FIT INTO THE IGNITION. AFTER SEVERAL ATTEMPTS, THE KEY WAS INSERTED INTO THE IGNITION WITHOUT FURTHER INCIDENT, AND THE ENGINE STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED. THE CONSUMER EXPERIENCED THE PROBLEM HAPPENED AGAIN. UPDATED 12/15/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169897October 3, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH DETERIORATED RESULTING IN A FAILURE; THERE WERE NO PRIOR INDICATIONS OF THE IMMINENCY OF THIS FAILURE. IGNITION SUBSEQUENTLY COMPLETELY FAILED TO TURN. ENTIRE IGNITION SWITCH SYSTEM REPLACED. THE KEYS WILL BE THE NEXT TO FAIL, AS THEY ARE WEARING DOWN IN A MUCH MORE SUBSTANTIAL MANNER THAN I HAVE EVER SEEN AN AUTOMOBILE KEY DETERIORATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169712October 2, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
FAILURE OF THE IGNITION SWITCH ON MY 2003 FORD FOCUS SE. KEY SWITCH JUST STOPPED TURNING. REPLACEMENT OF SWITCH: PART $89, TOWING: $60, LABOR $250...GETTING THE STEERING WHEEL FIXED LATER, AFTER IT WAS NOT INSTALLED PROPERLY: $100. I HAVE DONE A SEARCH ON THIS FAILURE...THERE ARE MANY HUNDREDS OF COMPLAINTS ON THE FORD FOCUS ENTHUSIASTS SITES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169720October 2, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
1ST- TRUNK LATCH DOES NOT DISENGAGE, I HAVE TAKEN IT TO THE DEALERSHIP IN MY NEAREST TOWN. AFTER 3-4 TIMES OF ADJUSTING AND OILING, IT STILL DOES NOT RELEASE CORRECTLY, WHEN YOU PUSH THE DASHBOARD RELEASE, OPEN THE TRUNK IT CLOSES THE LATCH ON ITS OWN, YOU CANT CLOSE THE TRUNK UNLESS YOU REPRESS THE DASH RELEASE, WHICH IS DIFFICULT WITH ARMS FULL, OR PULL THE SAFETY RELEASE PROVIDED FOR NOT GETTING LOCKED IN THE TRUNK, THIS HAS BEEN GOING ON SINCE I PURCHASED MY CAR. 2ND- MY IGNITION FROZE UP YESTERDAY MORNING. NO FOR WARNING. HADN'T HAD ANY PROBLEMS. NOW I HAVE TO GET BACK TO MY CAR AND GET IT TO THE GARAGE. BEING NEWER TO THE AREA AND NO OTHER VEHICLE AT MY DISPOSAL IT IS DEFINITELY GOING TO COST ME NOT TO MENTION THE REPAIR COST. 3RD- OH MY GOD--- I JUST READ ABOUT THE BACK DOOR PROBLEMS PEOPLE HAVE BEEN HAVING, I TRANSPORT VERY PRECIOUS CARGO BACK THERE, MY GRAND CHILDREN, BEING THAT THERE ARE 3 OF THEM TWO HAVE TO BE BY THE DOOR. I WILL HAVE THE SERVICE AREA CHECK MY DOORS WHEN THEY FIX THE IGNITION. WHY WASN'T I TOLD ABOUT THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169739October 2, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONCERN: 2001 FORD FOCUS ZX3 (IGNITION SWITCH STUCK) THIS CAR HAS ONLY 35000 MILES. AS I HAVE SEARCHED FOR REPAIR INSTRUCTION FOR THIS PROBLEM I KNOW IT IS WIDE SPREAD. MY DAUGHTER DRIVES THIS CAR EVERYDAY TO COLLEGE AND THE IGNITION SWITCH STUCK AND LEFT HER STRANDED. THE KEY WOULD GO INTO THE CYLINDER BUT WOULD NOT TURN. THIS COULD BE VERY DANGEROUS IF SHE WERE ALONE AND STUCK IN A PARKING LOT IN THE DARK!!! I BELIEVE THE SCENARIOS ARE SIGNIFICANT ENOUGH THAT FORD NEEDS TO REMEDY THIS AS SOON AS POSSIBLE. WINTER IS SETTING IN AND PEOPLE ALL OVER THE COUNTRY ARE GOING TO BE GETTING STRANDED IN THEIR FORD FOCUS'. THIS WON'T GET ATTENTION UNTIL SOMEONE DIES! FORD IS ALL ABOUT THE MONEY! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169704October 1, 2006
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION
I HAD TAKEN MY GRAND-DAUGHTER TO THE DENTIST AND WHEN WE CAME OUT THE KEY IGNITION WOULD NOT TURN AND THE STEERING WHEEL WAS LOCKED UP. I SPENT THE MOST OF THE MORNING TRYING TO GET IT TO TURN ONE MORE TIME SO THAT I COULD TAKE IT TO FORD TOWN TO GET IT FIXED. I KNEW WHAT HAD HAPPENED BECAUSE MY DAUGHTER HAS A 2004 FORD FOCUS AND HERS HAD JUST LOCKED UP ABOUT A MONTH BEFORE AND SHE NEVER DID GET IT TO TURN OVER, SHE HAD TO HAVE HER CAR TOWED AND THE IGNITION CYLINDER DRILLED OUT, FINALLY WE WERE ABLE TO GET IT TO TURN OVER ONE MORE TIME AND THE MAN AT FORD TOWN TOLD ME TO LEAVE THE KEY IN THE IGNITION AND THE NEXT DAY THEY WOULD TRY AND WORK MY CAR IN TO HAVE IT FIXED. I TOOK IT TO FORD TOWN THE NEXT DAY AND THEY FIXED IT AND IT COST ME $184.37. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169568September 29, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION SLIPS AND SHIFTS EXTREMELY ROUGH. OTHER TIMES WHEN THE TIMES COMES FOR THE TRANSMISSION TO SHIFT, THERE IS GREAT HESITATION. AT TIMES IT DOESN'T CHANGE UNTIL THE VERY LAST HIGH RPM. THE SHIFTING PATTERNS HAVE BEEN OFF COMPLETELY. HORSE POWER AS WELL AS TORQUE ARE LOST DUE THE FAULTY SHIFTING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169515September 28, 2006
AIR BAGS
DT*: THE CONTACT STATED THE VEHICLE WAS IN AN ACCIDENT WITH AN AIR BAG DEPLOYMENT. THE AIRBAG CAUGHT THE CONTACT'S SHIRT ON FIRE (INVESTIGATION #EA02017) CAUSING THIRD DEGREE BURNS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER AFTER THE ACCIDENT, HOWEVER THE INSURANCE COMPANY DECIDED THE VEHICLE WAS A TOTAL LOSS AND THE DEALER NEVER MADE ANY COMMENTS OR DETERMINATIONS. A POLICE REPORT WAS TAKEN. UPDATED 11/09/06. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10169313September 26, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THE FRONT DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE AIR BAG SENSOR/CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169344September 26, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED UPON PLACING THE KEY IN THE IGNITION, THE KEY WOULD NOT TURN AND THE ENGINE WOULD NOT START. THE CONTACT APPLIED PRESSURE WITH A PAIR OF PLIERS, WHICH ALLOWED THE KEY TO TURN AND START THE ENGINE. THE DEALER AND MANUFACTURER WERE NOTIFIED. UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169174September 25, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE REAR DRIVER SIDE DOOR WOULD NOT STAY LATCHED AND BOTH DRIVER SIDE DOOR LOCKS WERE HARD TO DISENGAGE. THERE WAS A NHTSA RECALL, # 05V030000, REGARDING THE LATCHES/LOCKS/LINKAGES:DOORS:LATCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169261September 25, 2006
ELECTRICAL SYSTEM:WIRING, AIR BAGS
2005 FORD FOCUS AIRBAG SYSTEM INOPERATIVE AT AROUND 23,000 MILES AND 1.5 YEARS OF SERVICE. DEALERSHIP ADVISED WIRING HARNESS SEVERED BY RODENT. NOT COVERED BY FORD WARRANTY REMAINS UNCORRECTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169264September 25, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK IN 2000 FORD FOCUS FREEZES, EITHER LOCKING THE KEY IN THE IGNITION OR REFUSING TO UNLOCK STEERING WHEEL, OR START CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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