Ford Focus Complaints

22,326 consumer complaints on file.

#10171035October 17, 2006
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
IN 2004 VEHICLE'S IGNITION KEY LOCK FAILS TO WORK PROPERLY. VEHICLE IS TOWED TO FORD AUTHORIZED REPAIR AND THEY CORRECT THE PROBLEM. IN 2006 VEHICLE'S IGNITION KEY LOCK FAILS AGAIN. VEHICLE IS TAKEN TO FORD AUTHORIZED REPAIR AND CORRECTED AGAIN. BOTH TIMES I WAS LEFT STRANDED SINCE THE VEHICLE'S IGNITION KEY WOULD NOT TURN TO START THE VEHICLE AND COULD NOT BE REMOVED FROM THE IGNITION. VEHICLE'S DASH LIGHTS SUDDENLY FAILED WHILE DRIVING AT NIGHT. LIGHTS COME ON AND OFF. SEVERAL TIMES DURING NIGHTIME DRIVING THE LIGHTS FAIL. VEHICLE'S DOOR POWER DOOR LOCKS AND TRUNK LOCKS FAIL AND CANNOT BE OPENED WITH KEYLESS ENTRY. A FUSE CONTINUES TO FAIL POSSIBLY DUE TO A SHORT IN THE WIRING SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171080October 17, 2006
STRUCTURE
WATER LEAKS INTO PASSENGER SIDE FLOOR BOARD EVERYTIME IT RAINS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171090October 17, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
(1) NORMAL OPERATION OF VEHICLE - NO INDICATIONS OF PROBLEMS OR ISSUES (2) IGNITION CYLINDER FAILURE CAUSING INABILITY TO START VEHICLE AND INABILITY TO OPERATE STEERING MECHANISMS TO DIRECT VEHICLE TO A LOCATION OUTSIDE OF TRAFFIC FLOW. VEHICLE WAS LEFT STRANDED AND UNABLE TO START IN A RELATIVELY SAFE LOCATION, HOWEVER, IF FAILURE HAD OCCURRED WHILE VEHICLE WAS IN RIGHT OF WAY (IF ENGINE HAD BEEN TURNED OFF TO SAVE FUEL DURING TRAFFIC JAM - FOR INSTANCE ) COULD HAVE PRESENTED SAFETY ISSUE. (3) REPAIRS IN PROGRESS - REQUIRED DRILLING OUT IGNITION CYLINDER AND COMPLETE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171102October 17, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CRACKED THERMOSTAT HOUSING. I RECENTLY NEEDED TO HAVE THE PLASTIC THERMOSTAT HOUSING REPLACED ON MY FOCUS, AS IT WAS CRACKED AND LEAKING. I HAVE BEEN RESEARCHING ON THE WEB AND FOUND NUMEROUS OTHER ENTRIES REGARDING THE PROBLEM. I HAVE NOT SEEN A RECALL OR ANY INFO REGARDING IF THERE IS A SYSTEMATIC FAILURE OF THE PART. I HAVE THE PART IF NEEDED FOR RESEARCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170887October 16, 2006
WHEELS
I'VE HAD THIS HAPPEN THREE TIMES NOW. I GET A FLAT TIRE. PULL OVER, JACK UP THE CAR, TAKE OFF THE LUG NUTS, THEN FIND MYSELF UNABLE TO REMOVE THE WHEEL. IT IS LIKE THE WHEEL RIM HAS FROZEN OR SEIZED ONTO THE HUB. THIS HAPPENED MOST RECENTLY JUST YESTERDAY NIGHT. I WAS DRIVING ON A DARK HIGHWAY WHEN FRONT DRIVER'S SIDE TIRE WENT FLAT (NAIL IN THE TIRE). I WAS ALONE, AND I'M A FEMALE - WITH GOOD UPPER BODY STRENGTH. IT WAS VERY SCARY WHEN, AFTER 30 MINUTES OF TRYING WITH ALL MY STRENGTH TO PULL THE WHEEL OFF SO I COULD PUT ON THE SPARE, A TRUCK PULLED OVER AND A STRANGE MAN OFFERED TO HELP. THIS GUY WAS BIG, LIKE ARNOLD SCHWARZENNEGER, BUT EVEN HE WAS UNABLE TO PULL THE WHEEL OFF! THANK GOD HE WAS A NICE PERSON AND NOT SOME FREAK RAPIST OR MURDERER. HE CALLED A TOW COMPANY FOR ME, WHO TOWED ME TO A SERVICE STATION WHERE THEY HAD TO USE A SMALL JACK-HAMMER LIKE THING TO REMOVE THE WHEEL. THIS SHOULD NOT HAPPEN! AND THIS IS THE THIRD TIME I'VE HAD THIS PROBLEM IN THE THREE YEARS I'VE OWNED IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170931October 16, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WOULD NOT TURN THE IGNITION SWITCH. A LOCKSMITH WAS CALLED AND THE IGNITION SWITCH WAS REPLACED. THE DEALER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170981October 16, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2001 FORD FOCUS AND IN 2005 I HAD TO REPLACE MY IGNITION CYLINDER. THE KEY WOULDN'T TURN AT ALL. I BOUGHT THE CYLINDER FROM FORD AND REPLACED IT MYSELF. NOW, A YEAR LATER, I AM HAVING THE SAME PROBLEM AGAIN. MY KEY WILL NOT TURN THE IGNITION. I HAVE TRIED TROUBLESHOOTING BUT NOTHING HAS IMPROVED. I HAVE TO BUY ANOTHER CYLINDER AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170990October 16, 2006
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN IN IGNITION. EVENTUALLY AFTER A HALF HOUR OF TRYING, THE CAR TURNED OVER AND I WAS ABLE TO DRIVE IT TO THE DEALERSHIP. I TOLD THEM I WAS HAVING PROBLEMS WITH MY IGNITION, AND THEY ASKED ME IF MY CAR WAS A FOCUS. APPARENTLY THIS IS A COMMON PROBLEM IN THE FORD FOCUS. THE TUMBLER NEEDS TO BE REPLACED. I HAVE A 2001 FORD FOCUS SE WAGON. WHY DO YOU HAVE TO REPLACE AN IGNITION IN A 5 YEAR OLD CAR? I HAD A 10 YEAR OLD CAR WITHOUT ANY IGNITION PROBLEMS EVER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171026October 16, 2006
ELECTRICAL SYSTEM:IGNITION
1. NO EVENTS LEADING TO FAILURE. FAILED WITH NO WARNING. 2. KEY WOULD NOT TURN IN THE IGNITION. LEFT STRANDED 30 MINUTES FROM HOME TOWN IN THE MIDDLE OF THE NIGHT. WAIT UNTIL MORNING TO SEEK HELP. 3. STILL SEEKING THE BEST SOLUTION TO THE ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170826October 14, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS SE IGNITION SWITCH FAILURE. KEY WILL NOT TURN IN IGNITION, BECOMES LOCKED UP AND CAR WILL NEVER START. I HAVE TO LEAVE A KEY IN IGNITION CONSTANTLY SO THAT I CAN DRIVE IT AND NOT BE STRANDED. SINGLE MOTHER OF 2 CHILDREN WHO WOULD PREFER TO HAVE A SAFE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170835October 14, 2006
SUSPENSION:FRONT
BOTH DAUGHTER AND MYSELF OWN 2000 AND A 2001 FORD FOCUS BOTH HAVE FRONT END NOISE AND VIBRATION VERY LOUD AND SHAKY WERE TOLD IT IS THE BEARINGS IM CONCERNED AND OUTRAGED FORD DEALER SERVICE SAYS THERE IS NOTHING WRONG AND THERE ARE NO RECALLS ON OUR VEHICLES HELPPPPPPPPPPPP IM SCARED WE ARE GOING TO HAVE A WRECK. *M
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170837October 14, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I PURCHASED A 2000 FORD FOCUS SE NEW IN 2000. SINCE THEN I HAVE BEEN MINIMALLY SATISFIED WITH ITS PERFORMANCE DESPITE A STRING OF RECALLS. THIS WEEK, I WENT TO START MY CAR AND THE IGNITION LOCK SEIZED. I TRIED TO TURN IT MULTIPLE TIMES, BUMPING THE STEERING WHEEL TO RELEASE THE LOCK, AND EVENTUALLY THE KEY BROKE OFF IN THE IGNITION. I HAD TO TOW THE CAR TO A DEALER, WHO COULD NOT GET THE LOCK CYLINDER REMOVED WITHOUT DRILLING IT OUT. THE DEALER INSTALLED AN AFTERMARKET IGNITION AS PER FORD'S SERVICE BULLETIN ON THIS PROBLEM. THE TOTAL REPAIR, INCLUDING TOW, COST ME $500. I AM VERY UPSET THAT THIS PROBLEM HAPPENED TO ME DESPITE NHTSA AND FORD'S KNOWLEDGE OF ITS PREVALENCE (BULLETINS AND COMPLAINTS). I ASK FORD TO INITIATE A RECALL AND REIMBURSE ME FOR MY REPAIR EXPENSE. IN THE LEAST, I ASK NHTSA TO INVESTIGATE THIS PROBLEM AND FORCE A MANDATORY RECALL. THANK YOU FOR YOUR TIME. TUDOR HAMPTON CHICAGO, IL. * NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170751October 13, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE IGNITION LOCKING MECHANISM FAILED TO DISENGAGE FROM THE LOCKED POSITION. BOTH KEYS WERE TRIED, BUT THE VEHICLE COULD NOT BE STARTED. THE SERVICE DEALER WAS CONTACTED, BUT THE MANUFACTURER WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170784October 13, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, POOR BRAKING ACTION WAS NOTICED. THERE WAS NO WARNING LIGHT ILLUMINATED TO ALERT THE DRIVER. THE CONTACT NOTICED A PRESENCE OF HYDRAULIC FLUID IN THE DRIVER SIDE CARPET. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED A LEAK FROM THE CLUTCH MASTER CYLINDER, WHICH WAS LOCATED INSIDE THE VEHICLE. THE CLUTCH MASTER CYLINDER AND THE BRAKE MASTER CYLINDER, LOCATED IN THE ENGINE COMPARTMENT HAD A COMMON RESERVOIR. THE CLUTCH MASTER CYLINDER AFFECTED THE FLUID LEVEL OF THE BRAKE MASTER CYLINDER. THE DEALERSHIP INDICATED THERE WAS NO RECALL FOR THIS DEFECT. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. UPDATED 02/06/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170465October 11, 2006
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS IGNITION CYLINDER LOCKS UP 10/10/2006 CAR IS STRANDED OVERNIGHT IN A PARKING LOT IN AN UNSAFE NEIGHBORHOOD LOCK CYLINDER WAS REPLACED AT A COST OF $300 PLUS TOW FEES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170492October 11, 2006
ELECTRICAL SYSTEM
I PURCHASED A CAR FROM MEGA MOTORS ON 10/3/06. ON 10/04/6 THE CAR CUT OFF ON ME IN THE MIDDLE OF THE EXPRESSWAY. I TOOK THE CAR TO THE SHOP AND A COMPUTER DIAGNOSTIC TEST PROVED THAT THE SENSORS ARE OUT ON THE CAR AND THAT THE TRANSMISSION IS OUT OF RANGE. I TOOK THE CAR BACK TO MEGA MOTORS ON 10/05/06 AND I ALSO PROVIDED THEM WITH A COPY OF THE DIAGNOSTIC REPORT. THE COMPANY ISN'T DOING ANYTHING TO HELP ME, ALL THEY ARE TELLING ME IS THAT THEY CAN'T FIX THE CAR BUT I CAN COME PICK IT UP. I DIDN'T HAVE THE CAR TWO DAYS BEFORE IT MESSED UP ON ME IN THE MIDDLE OF TRAFFIC. RUIZ AUTO SHOP SAID THAT THE CAR IS NO GOOD. I TRIED CALLING MEGA MOTORS AGAIN BUT THEY JUST KEEP ME ON HOLD FOR A REALLY LONG TIME. AS A PAYING CUSTOMER I FEEL LIKE I WAS IN DANGER FOR MY LIFE AND I CAN'T GET THE COMPANY TO PROVIDE ME WITH ANOTHER CAR NOR GIVE ME MY MONEY BACK, AFTER TWO DAYS OF HAVING THE CAR. I CONTACTED THE BBB AND FOUND THAT THIS COMPANY HAS HAD NINE COMPLAINTS SINCE 2003. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170536October 11, 2006
SEAT BELTS:FRONT
TRIED TO PUT ON DRIVERS SIDE SEAT BELT AND FOUND IT TO BE LOCKED IN PLACE. FULL SEAT BELT ASSEMBLY HAD TO BE REPLACED OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170348October 10, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON THE HIGHWAY THE VEHICLE STALLED WITHOUT WARNING. IT WAS RESTARTED BUT STALLED AGAIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND LATER DRIVEN TO THE DEALER. THE DEALER COULD NOT DETERMINE THE PROBLEM. UPDATED 11/14/2006 - THE FAILURE A AY AFTER THE VEHICLE WAS PURCHASED. DIAGNOSTIC TESTING WAS DONE ON THE VEHICLE. THE CODES INDICATED THAT THE FUEL LEVEL SENSOR, VEHICLE SPEED SENSOR, AND O2 SENSOR WAS OUT, AND THE TRANSMISSION CONTROL SWITCH WAS OUT OF RANGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170440October 10, 2006
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
DT*: THE CONTACT STATED THE IGNITION LOCKED RESULTING IN THE IGNITION CYLINDER KEY BEING REPLACED BY THE SERVICE DEALER. WHILE SEARCHING THE NHTSA WEBSITE, COMPLAINTS WERE FOUND WHERE THIS OCCURRED TO VEHICLES AND THE IGNITION CYLINDER KEY WAS REPLACED MULTIPLE TIMES. THE CONTACT EXPRESSED CONCERN THAT THIS REPAIR DOES NOT SEEM TO BE A PERMANENT FIX FOR THE PROBLEM. ALSO, THERE WAS AN ODOROUS SMELL WHEN THE HEATING FAN WAS TURNED ON AND THE SMELL OCCASIONALLY OCCURRED WHEN THE AIR CONDITIONER WAS ON. THE VEHICLE HAS NOT BEEN TO THE SERVICE DEALER FOR THE ODOROUS SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170211October 7, 2006
ELECTRICAL SYSTEM:IGNITION
MY IGNITION SWITCH HAS BEEN GIVING MY DAUGHTER PROBLEMS AND NOW STOP WORKING ALL TOGETHER. I HAVE HEARD SIMILAR COMPLAINTS WITH THIS CAR FORD FOCUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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