Ford Focus Complaints

22,326 consumer complaints on file.

#10197241July 23, 2007
ELECTRICAL SYSTEM
ELECTRICAL PROBLEM THAT SHUTS DOWN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197259July 23, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IGNITION KEY SWITCH WOULD NOT TURN TO START KEY. I HAD TO REPLACE THE LOCK ASSEMBLY ON 2003 FORD FOCUS I BOUGHT BRAND NEW 12/31/2003. TOLD BY SCOTT REYNOLDS OF REYNOLD'S FORD THAT EVEN ONE OF HIS MECHANIC'S WIFE HAD SAME PROBLEM AS A NUMBER OF PEOPLE HAVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197019July 20, 2007
SUSPENSION:REAR, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, WHEELS
REAR WHEEL BEARING FAILURE ON FORD FOCUS 2003. THIS PART WHICH IS USUALLY GOOD FOR 75,000 TO 100,000 MILES FAILED DUE TO CORROSION ON BOTH REAR WHEELS. THE AXLE WAS ALMOST CUT OFF WITHOUT WARNING. A KNOWN PROBLEM ON PREVIOUS MODEL YEARS 2000, 2001 & 2002. AFTER THIS INCIDENT I WAS INFORMED BY MY NIECE AND BROTHER-IN-LAW THAT THERE FORD FOCUS MODELS OF THE SAME YEAR HAD ALSO FAILED IN EXACTLY THE SAME WAY. FORD CLAIMS THAT THEY HAVE NO KNOWLEDGE OF THIS. THIS IS A VERY SERIOUS SITUATION. WHILE THE SERVICE DEPARTMENT INSPECTED THE VEHICLE THEY ALSO FOUND A BROKEN FRONT SPRING; FROM CORROSION; WHICH FORD ACKNOWLEDGES AND IS PAYING FOR THE REPLACEMENT OF THE SPRINGS; DUE TO A PREVIOUS RECALL. THIS IS A VERY EXPENSIVE REPAIR AT $323.00 FOR THE AXLE AND ADDITIONAL COSTS FOR ALIGNMENT ETC. AFTER THE PARTS ARE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196868July 19, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PUDDLE OF COOLANT ON DAILY BASIS. SLOW BUT CONTINUOUS LEAK. HAD TO HAVE THERMOSTAT HOUSING REPLACED. PART MADE OF PLASTIC RATHER THAN METAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196880July 19, 2007
ELECTRICAL SYSTEM:IGNITION
COULD NOT INSERT MY KEY INTO THE IGNITION. IT WOULD ONLY GO HALFWAY IN. I WAS STRANDED IN A PARKING LOT AND HAD TO CALL A FRIEND TO PICK ME UP. HAD TO HAVE IT TOWED TO DEALER WHERE THEY DRILLED THE LOCK OUT AND REPLACED WITH NEW CYLINDER. THE OLD PART WAS TOTALLY DESTROYED BY THE DRILLING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196665July 18, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CAR WAS SHAKING VIOLENTLY WHILE IDLING. WAS FINE WHILE DRIVING, BUT WHEN GAS WAS NOT APPLIED IT WOULD SHAKE AND DIE. DEALERSHIP QUOTED $80 JUST TO LOOK AT IT. I WENT TO AUTO ZONE FOR FREE COMPUTER ANALYSIS, WHICH SAID OXYGEN SENSOR NEEDED REPLACED. I REPLACED IT, BUT THE PROBLEM WAS NOT FIXED. A RANDOM GENTLEMAN AT AUTO ZONE SAID IT SOUNDED LIKE AN AIR LEAK. I USED STARTER FLUID TO LIGHTLY SPRAY ON HOSES IN ENGINE TO FIND A LEAK (ENGINE REVS WHEN YOU HIT A HOSE WITH A HOLE). I SPENT 4 DOLLARS REPLACING A SMALL RUBBER ELBOW AND FIXED THE PROBLEM. THE EXISTING ELBOW RIGHT IN THE BACK CENTER OF THE ENGINE WAS BURNT COMPLETELY THROUGH WITH ABOUT A 2 INCH HOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196675July 18, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PASSENGER SIDE FRONT COIL SPRING FRACTURED. LOUD CRUNCH NOISE WHEN TURNING RIGHT OR LEFT. NO ACCIDENT OR INJURIES. I AM GOING TO HAVE THE SPRING REPLACED THIS WEEK, 07/18/07. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196754July 18, 2007
ELECTRICAL SYSTEM:IGNITION
DURING THE PAST WEEK HAD BEEN HAVING TROUBLE TURNING THE KEY IN THE IGNITION, AND A COUPLE OF DAYS AGO THE IGNITION WAS COMPLETELY STUCK. AFTER 4 HOURS OF TRYING TO GET IT TOO TURN I HAD TO HAVE THE VEHICLE TOWED AND IT WAS BEING REPAIRED AS OF RIGHT NOW. I HAVE HAD THE VEHICLE LESS THAN 2 AND A HALF YEARS AND HAVE YET TO EVEN SURPASS 50,000 MILES ON IT. THIS WA S A PROBLEM THAT IS QUITE WIDESPREAD AMONG FORD FOCUS OWNERS I FELT THE NEED TO MAKE MY PROBLEM KNOWN ALSO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196556July 17, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TO THE BEST OF MY KNOWLEDGE NO RECALL NOTICE WAS EVER RECEIVED REGARDING CAMPAIGN # 02V288000 , I HAVE A BILL FOR REPLACEMENT OF THE EXACT SAME PARTS DUE TO THE EXACT SAME PROBLEMS THIS RECALL NOTICE STATED . I WOULD LIKE REIMBURSEMENT. HOW DO I GO ABOUT THIS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196554July 17, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY STUCK IN 2000 FORD FOCUS, UNABLE TO REMOVE KEY FROM IGNITION, UNABLE TO TURN KEY IN IGNITION. THUS, LEAVING 17 YEAR OLD DAUGHTER STRANDED. POP A LOCK WAS CALLED, AND COST $275.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196605July 17, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE KEY FAILED TO TURN IN THE IGNITION TO START THE VEHICLE. THE DEALER STATED THAT THE IGNITION CYLINDER HAD FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 09/05/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196465July 16, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT WAS UNABLE TO TURN THE KEY AND UNLOCK THE STEERING WHEEL WHEN HE ATTEMPTED TO START THE VEHICLE. THE DEALER STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. AS OF JULY 16, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 53,000. UPDATED 09/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196487July 16, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT ONLY THE FRONT PASSENGER SIDE DOOR OPENS. THE OTHER DOORS FAIL TO OPEN WITH THE KEY OR REMOTE. THE DOORS ALSO FAIL TO OPEN WHEN SHE IS INSIDE THE VEHICLE. SHE STATED THAT SHE IS SEVENTY-FIVE YEARS OLD AND NEEDS TO BE ABLE TO EXIT THE VEHICLE FROM THE FRONT DRIVER SIDE. THE FAILURE HAS BEEN OCCURRING FOR A WEEK. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 09/05/07. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196336July 14, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON OR ABOUT 7/10/2007, MY 2007 FORD FOCUS ZX3 (ONE WEEK IN SERVICE, 400 MILES ODOMETER) LEAKED AN UNKNOWN QUANTITY OF FUEL ONTO THE FLOOR OF THE ATTACHED ENCLOSED GARAGE AT MY RESIDENCE. THE QUANTITY OF FUEL SPILLAGE IS UNKNOWN; HOWEVER, THE FUMES WERE SO STRONG INSIDE THE GARAGE, THAT THEY CONTAMINATED MY CLOTHING TO THE DEGREE THAT A "GAS SMELL" WAS NOTED BY A TOW TRUCK DRIVE THREE HOURS AFTER I WAS EXPOSED TO THE FUEL SPILL. THE SERVICING DEALER SAY THAT THE FUEL TANK WAS SPLIT ALONG THE SEAM OF THE TANK. THE SERVICING DEALER IS IN THE PROCESS OF REPLACING THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196340July 14, 2007
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2007 FORD FOCUS PURCHASED IT NEW, CURRENTLY HAS 19,000 MILES ON IT. WHILE DRIVING DOWN THE ROAD TODAY SMOKE STARTED TO FILL THE PASSENGER COMPARTMENT. I PULLED OVER AND LOOKED UNDER THE HOOD AND MY ENGINE WAS ON FIRE. WIRES MELTING ALL OVER THE PLACE, FLAMES AND SMOKE COMING OUT OF THE ALTERNATOR. THIS WAS A SAFETY HAZARD, THE SMOKE COULD'VE OVER COME ME OR MY PASSENGERS, PLUS THE FIRE ITSELF COULD HAVE CAUSED INJURIES IF I HAD DRIVEN A BLOCK OR TWO DOWN THE ROAD. IT WAS TOWED TO THE NEAREST FORD DEALER, BUT IT WONT GET LOOKED AT UNTIL NEXT WEEK. MY CAR IS UNDER WARRANTY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10196369July 14, 2007
ELECTRICAL SYSTEM:IGNITION
PARKED CAR WHEN ARRIVING TO WORK AT 8 AM. WAS LEAVING FOR LUNCH AT 12 PM AND IGNITION WOULDN'T TURN AT ALL. WHEEL LOCKED. HAD TO CALL TOW TRUCK. FIRST TRUCK ARRIVED AND THEY COULDN'T TOW CAR SINCE STEERING WHEEL LOCKED AND ONLY A FLAT BED TRUCK. THEN HAD TO WAIT SEVERAL HOURS FOR A WHEEL LIFT TRUCK. WAS TOLD BY TOWING COMPANY THAT HE HAD (8) FORD FOCUS' (SAME MODEL), THAT WEEK WITH SAME PROBLEM. HE ALSO TOLD ME THAT LOCKSMITHS DO NOT WANT TO TOUCH THE ISSUE, SINCE IT IS A MANUFACTURER PROBLEM AND THAT FORD WON'T TAKE RESPONSIBILITY FOR THE ISSUE. TOWED TO DEALER AND WAS TOLD THAT IT WOULD BE $300 TO REPLACE IGNITION. WARRANTY HAD JUST ENDED ON VEHICLE. FORD CORPORATE HONORED A SMALL PORTION OF REPLACEMENT COST, I ENDED UP PAYING $100 (THANKS TO THE DEALERS HELP), BUT THIS SHOULDN'T HAVE HAPPENED IN THE FIRST PLACE. OBVIOUS FROM THIS SITE THAT IT'S NOT JUST ME THAT THIS IS HAPPENING TO. (AND THIS PROBLEM IS AMONG MANY OTHERS I HAVE DEALT WITH ON THIS STUPID CAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196303July 13, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AT ANY GIVEN TIME, THE IGNITION LOCKS UP. AS A RESULT, SHE IS UNABLE TO OPEN THE WINDOWS, DOORS, START THE VEHICLE, OR OPERATE THE VEHICLE IN ANY CAPACITY. FORD ADVISED HER TO SHAKE THE VEHICLE AND MOVE THE STEERING WHEEL BACK AND FORTH. FORD ALSO ADVISED HER HUSBAND TO TAKE A MALLARD AND STRIKE THE IGNITION IN AN ATTEMPT TO RELEASE THE KEY. IF NONE OF THOSE SOLUTIONS WORKED, THE CONTACT WAS INFORMED TO BRING THE VEHICLE TO THE DEALER BECAUSE THE PART IS PROBABLY DEFECTIVE. THE CONTACT HEEDED FORD'S INSTRUCTIONS, BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER STATED THAT THEY ARE AWARE OF THE ISSUE, HOWEVER, THE PLATEAU OF CONCERN IS NOT GREAT ENOUGH TO ISSUE A RECALL. THE DEALER STATED THAT THE COST TO REPAIR THE VEHICLE IS $432 AND THAT THE PART IS DEFINITELY DEFECTIVE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 58,000 AND FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196213July 12, 2007
ELECTRICAL SYSTEM:IGNITION
I OWN A 2000 FORD FOCUS WITH 31,000 MILES ON IT. TWICE IN THE LAST 5 MONTHS THE IGNITION JAMMED. THE FIRST TIME ON A FREEZING COLD DAY AT A DESERTED URBAN PARKING LOT LATE AT NIGHT AT FEBRUARY 24, 2007. THE SECOND TIME , ON JULY 12, 2007. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196230July 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 FORD FOCUS IGNITION SWITCH FAILED, CAUSING THE TIRES, STEERING WHEEL AND IGNITION TO LOCK. THEREFORE, CAR BECAME INOPERABLE. A SUBSEQUENT TOW DAMAGED THE CAR BEFORE BEING TAKEN TO REPAIR SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196042July 11, 2007
ELECTRICAL SYSTEM:IGNITION
2002 FORD FOCUS IGNITION LOCKS ,CAN'T TURN KEY TO START CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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