Ford Focus Complaints

22,326 consumer complaints on file.

#11527377June 16, 2023
POWER TRAIN, ENGINE
The contact owns a 2014 Ford Focus. The contact stated while depressing the accelerator pedal from a stop sign, the vehicle began to hesitate and jerk abnormally. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 151,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527184June 15, 2023
AIR BAGS
The contact owns a 2007 Ford Focus. The contact stated that while stopped at a traffic light, a vehicle crashed into the front of the contact’s vehicle. Additionally, two other vehicles crashed into the side and rear of the contact's vehicle; however, the air bags failed to deploy. No warning lights were illuminated. The contact and the passenger sustained injuries and received medical attention. A police report was filed. The vehicle was not totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11527290June 15, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
I was driving on the thruway when my car came on with a warning that I have never received before. Stating that my transmission was overheating and that I need to stop for five mins to let the transmission cool down. As soon as that light came on the car stopped moving and I could not get off the road. There was no indicator before that the transmission was even having issues of any kind. I could have died that day because of the car. I have only owned the car two years and this is the problems that this car has.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527036June 14, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that while attempting to shift into reverse(R), the transmission failed to respond as needed. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle was shuddering. The contact stated that the failure was intermittent. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527082June 14, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while her father was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated her father pulled off the roadway and turned off the vehicle. The contact stated that her father could not shift the vehicle into park(P). The contact stated that he turned the vehicle off, set the parking brake, and waited for almost an hour. The contact stated that he was able to restart the vehicle and the transmission functionality resumed. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent, and her father had stopped driving the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the dealer had retrieved DTC code: P2027B (Powertrain Control Module). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526797June 13, 2023
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while stopped at an intersection, a message illuminated to “Stop Driving Immediately” was displayed. The contact stated that the vehicle stalled. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the Transmission Control Module had failed and needed to be replaced. The vehicle had been repaired. The contact stated that it was difficult to shift into drive(D) or park(P). Additionally, the vehicle was hesitating while shifting into gear. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 Transmission Control Module (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 99,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526843June 13, 2023
POWER TRAIN
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was jerking uncontrollably. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and a case was opened. The failure mileage was 67,000. The contact wants to reimbursed for repairs to the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526524June 12, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The contact also stated that the vehicle failed to shift out of park after several attempts. An unknown warning light was intermittently illuminated. The vehicle was taken to several independent mechanics and a dealer who were unable to diagnose and determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526713June 12, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The problem is with the transmission and dual clutch and electrical. My car shakes when still, doesn't want to go when I put on the gas, doesn't want to change gears. The electrical keeps going on and off and the fan goes on and stays on after I shut car off and get out and stays on. I took it to schicker ford on south kingshighway to get programmed and I got my car back it was worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526427June 11, 2023
POWER TRAIN, ELECTRICAL SYSTEM
My car if jerk when taking off. Horn stopped working and will not sound when you lock it with the key fob.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526362June 10, 2023
UNKNOWN OR OTHER
The component is unknown and below is description. The car is stalling while accelerating and rushing forward when it does accelerate. At stop lights and when the car stops in traffic the vehicle is stalling. When the gas pedal is pushed to accelerate the stalling can cause a vehicle behind me to crash. After stalling, the acceleration causes the car to rush forward and it could cause my vehicle to run into someone in front of me. The vehicle was inspected at a dealership however I strongly believe their recommendations were not correct and that there is an easy fix for the issue above. They also claimed that it had nothing to do with the recall and did not provide information on the assessment about the recall. This particular recall does cause stalling so it is baffling to see that the dealership did not provide a written assessment on the report like they did for the door handles. I paid $150 for an assessment and around $200 for tow to bring the vehicle home after the assessment. The check engine light did come on and I took the vehicle to the dealership due to how unsafe the car was driving. I feared driving the vehicle and had it towed to the dealership for this poor assessment. I have not driven this vehicle in a year due to the unsafe driving conditions. I would like for the recall to be fixed and determine if that is causing the issue or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526169June 9, 2023
POWER TRAIN, UNKNOWN OR OTHER
There was a recall several years ago on my 2014 Ford Focus in regard to the dual-clutch system. The system has been replaced once already. The vehicle is now showing the same symptoms. I feel that Ford should be replacing the system again at no cost to me. I am afraid to drive the vehicle. I am a cancer survivor and also work full-time. I need access to a functional vehicle that is safe to drive. The contact stated Ford replaced the clutch once and the car is doing the same thing again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526280June 9, 2023
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
I am having issues with the company Ford in regards to my vehicle. It has been at Dowling Ford, in Cheshire, Connecticut for 5 weeks. I believe I am one of the unlucky 2015 Ford Focus owners who was sold a one of the cars that has a faulty transmission. After doing some research, I discovered that Ford has a lawsuit against them for unloading Ford Focus' with faulty transmissions. I will attach the link to the article stating this information. Ford is trying to charge me $5900.00 to fix the car that wasn't even brought in for the reasons that they are trying to charge me with. I bought the car for just under 7,000. It is only a 2015 and has 106,000 miles on it and should not be running into these problems. I have contacted the corporate office of Ford multiple times and they refuse to offer any help what so ever. I have only had the car for two years. My car was only brought in because the wipers weren't working properly and it was overheating while only in idle. It was diagnosed that the transmission module needed to be replaced which was covered under the warranty. Well, the bad news began there when I had to wait 2 weeks for that part to come in because it was "back ordered". Once that was replaced, they tried to tell me now that something else needs to be replaced which was the clutches on the transmission and it would cost $3200. Then once they fixed that which took 4 more days, they now are saying something else is wrong which is the transmission case and would be an additional $2700. My car was not brought in for any of these issues and now all of a sudden, my car needs them all replaced. Ford, hasn't even offered me a loaner during the last 5 weeks. I don't feel safe in this vehicle, and I know that I am driving an unsafe vehicle that shouldn't have even been sold to anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526284June 9, 2023
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle started shuddering and lost motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the roadway and the vehicle stalled. The contact did not attempt to restart the vehicle to prevent engine damage. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the Transmission Control Module (TCM) unit needed to be replaced. The contact was informed that the TCM was on a national backorder. The contact researched online and found Manufacturer Customer Satisfaction Program: 14M02 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525993June 8, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that the clutch was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was contacted and provided a case, but no additional assistance was provided. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526095June 8, 2023
POWER TRAIN
The transmission on the 2015 Ford focus has given us issue from day one. We have replaced the transmission on two occasions the latest being done in 2021. The car has very low mileage and is now requiring a third transmission. The car has always been service and repaired by a Ford dealer - when we took the car in for a scheduled oil change, we informed them once again of the transmission slipping. They told us that we were approximately four weeks beyond the warranty and that the car is requiring a third transmission. This is an unfortunate situation as this car has been diligently cared for. The car has 49,000 miles on it and we have never replace a transmission in a car before let alone for a third time. I am looking for some sort of resolution with Ford motor company to replace the transmission at their cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525857June 7, 2023
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
Car is now shutting off while driving. It shut off on me 3 times almost causing several accidents. I called a Ford dealership about current recall and was told I would be charged for a diagnostic and have to pay out of pocket
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525879June 7, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Almost a year ago I noticed my check engine light came on and so I checked the codes which is P1450 - Unable To Bleed Up Fuel Tank Vacuum - Ford - Powertrain. Everytime I fill the gas tank the engine studders and fails upon startup, usually on the 3 or 4th start the engine finally idle and I'm able to change gears. I thought this was the issue that was supposed to be resolved back in 2019 when I took my car into Ford to have the recall issue fixed. Well whatever they did back then didn't fix it and looks like I'm not the only one this is happening to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525906June 7, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving 55 MPH, the vehicle inadvertently lost motive power. The contact's daughter was able to maneuver the vehicle into a nearby parking lot, where the vehicle failed to shift into drive. No warning lights were illuminated. The vehicle was towed to the contacts home and later towed to the dealer to be diagnosed. The mechanic determined that the failure was with the transmission. The contact investigated and related the failure to Customer Satisfaction Program: 14M02 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525592June 6, 2023
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving 35 MPH and shifting gear, the transmission delayed while shifting to the next gear with the "Transmission Failure" message displayed. The contact stopped on the side of the road and shut off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the contact was informed that the transmission control module (TCM) needed to be replaced. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to NHTSA Hotline. The failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus