Ford Focus Complaints
22,326 consumer complaints on file.
- #10013683March 30, 2003SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT DOES NOT RETRACT. IF PULLED OUT, IT STAYS OUT UNLESS FED BACK IN BY HAND (WHICH MUST BE DONE CONSTANTLY WHILE DRIVING TO KEEP IT TIGHT ON YOUR SHOULDER). I WAS TOLD BY THE DEALER I PURCHASED THE CAR FROM THAT THIS WAS A COMMON PROBLEM AND MOST OF THE FOCUS' THEY HAVE SOLD HAVE HAD THE SAME PROBLEM. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10013649March 29, 2003ENGINE AND ENGINE COOLING:ENGINE
IT IS A 2001 FORD FOCUS WITH 50,000 MILES. THE ENGINE BEGAN STALLING. WE TOOK IT TO OUR DEALERSHIP AND THEY INDICATED THAT WE HAD NOT DONE ANYTHING WRONG AND THAT IS WAS JUST A DEFECTIVE ENGINE. IT IS GOING TO COST US $1,700 TO FIX. ACCORDING TO RESEARCH I HAVE DONE, MANY INVESTIGATIONS HAVE BEEN CONDUCTED AND COMPLAINTS HAVE BEEN MADE. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10014644March 28, 2003ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE VEHICLE CONTINUED TO EXPERIENCE A PROBLEM WITH THE BATTERY CABLE AFTER THE RECALL WAS PERFORMED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10013598March 28, 2003ELECTRICAL SYSTEM:STARTER ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION, STRUCTURE:BODY:DOOR
WHILE DRIVING THROUGH A PUDDLE, STARTER SHORTED AND DESTROYED FLYWHEEL. LATER IT WAS FOUND THAT WATER HAD GOTTEN INTO TRANSMISSION. IN ADDITION, A LARGE AMOUNT OF WATER WAS TAKEN INTO THE CAB OF THE VEHICLE UNDER THE DOOR SEALS. I WAS NOT STOPPED IN THE PUDDLE, ONLY MOVED THROUGH IT. DUE TO THE WATER INCURSION INTO THE CAB OF THE VEHICLE, THE VEHICLE HAS BEEN DECLARED A TOTAL LOSS BY MY INSURANCE. THEY FEAR ELECTRICAL DAMAGE COULD RESULT. I AM CONCERNED THAT ANYONE GOING THROUGH STANDING WATER (THIS WAS NOT A HUGE PUDDLE) WOULD FIND THEMSELVES WITH ELECTRICAL PROBLEMS THAT COULD RESULT IN INJURY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10014681March 28, 2003AIR BAGS:FRONTAL
THE CONSUMER REAR-ENDED ANOTHER VEHICLE TRAVELING 12 MPH. THE COLLISION WAS VERY MINOR. HOWEVER THE DRIVER AND PASSENGER AIR BAGS DEPLOYED WHICH CAUSED OVER $4000 IN DAMAGE TO THE VEHICLE. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10013604March 28, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 FORD FOCUS ENGINE SPUTTERS AND THEN STALLS AT HIGH SPEEDS. AFTER SITTING ON THE SIDE OF THE ROAD AND LETTING THE CAR SIT WITH THE ENGINE OFF, YOU CAN START IT UP AND THEN DRIVE FOR APPROXIMATELY 10 MINUTES AT HIGH SPEED BEFORE THE SAME PROBLEM OCCURS. AT LOWER SPEEDS THE PROBLEM IS NOT AS PREVALENT. PINPOINT DIAGNOSTIC COMPUTER FIRST PROVIDE THE MASS AIR FLOW SENSOR AS THE PROBLEM. SEVERAL WEEKS AFTER THE NEW MASS AIR FLOW SENSOR WAS REPLACED I HAD THE SAME PROBLEM (EXACTLY THE SAME SYMPTOMS). THIS TIME THE DIAGNOSTIC COMPUTER PROVIDED THE FUEL PUMP AS THE PROBLEM. I NOTICED A TECHNICAL SERVICE BULLETIN FROM FORD ABOUT THE FUEL PULSE DAMPER, BUT THEY SAY THAT BULLETINS ARE NOT OF ANY ISSUE. I HAVE ALSO BEEN ABLE TO FIND MANY OTHER INSTANCES OF FAULTY FUEL PUMPS IN THE FOCUS THROUGH RANDOM INTERNET OBSERVATION. MY CAR IS APPROXIMATELY 5 TO 6 THOUSAND MILES PAST WARRANTY (MILES ONLY, NOT YEARS) AND I WILL BE SPENDING THE EQUIVALENT OF 4 CAR PAYMENTS TO HAVE THE MASS AIR FLOW SENSOR AND THE FUEL PUMP FIXED. ANY INFORMATION ON THIS PROBLEM WOULD BE APPRECIATED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10013615March 28, 2003AIR BAGS
INAPPROPRIATE DEPLOYMENT OF AIR BAGS-LOW SPEED BUMP CAUSES AIRBAGS TO DEPLOY WITH MASSIVE DAMAGE TO WINDSHIELD AND DASHBOARD, NO BODY DAMAGE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10014629March 27, 2003STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR DOOR ON THE VEHICLE WAS INOPERATIVE. *JB THE REAR HATCH DOOR OPENED WHILE THE VEHICLE WAS IN MOTION. SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012502March 26, 2003SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE DRIVER APPLIED THE BRAKES THEY LOCKED WHICH RESULTED IN EXTENDED STOPPING DISTANCE. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012521March 26, 2003SUSPENSION:REAR
THE REAR WHEEL BEARING FAILED AND CAUSE THE WHEEL TO WOBBLE. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10011085March 26, 2003SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:IGNITION:SWITCH, SUSPENSION:FRONT:MACPHERSON STRUT, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
IGNITION SWITCH WILL NOT TURN. I NOTICED IN RESEARCHING THE INTERNET THAT MANY OTHERS HAD THE SAME FAILURE. I DID NOT SEE A RECALL. THIS IS THE LATEST FAILURE OF MANY: BRAKES, FUEL GAUGE, BAD STRUTS. NOW AT 39000, I AM 3000 MILES OUT OF WARRANTY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012422March 25, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCK FAILED TO UNLOCK. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012423March 25, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCK FAILED TO UNLOCK. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012424March 25, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCKS FAILED TO UNLOCK. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10011012March 25, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING, PARKING BRAKE, STRUCTURE:BODY
HAVE HAD VERY DISCERNING TROUBLE WITH 2000 FORD FOCUS. THINGS PREVIOUSLY FIXED ARE STILL NOT WORKING PROPERLY. I HAVE HAD THE CAR SINCE LATE 2000, AND IT HAS BEEN IN THE SERVICE DEPT. MORE THAN I HAVE BEEN ABLE TO ENJOY IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012455March 25, 2003STEERING:LINKAGES
WHEN THE VEHICLE EXCEEDED MORE THAN 40 TO 50 MPH, THE REAR END VIBRATED, THE DEALER STATED THE RECALL REGARDING THE STEERING LINKAGES, WAS NOT IN THEIR SYSTEM, AND THEREFORE THEY REFUSED TO REPAIR/REPLACE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012456March 25, 2003STEERING:LINKAGES
WHEN THE VEHICLE EXCEEDED MORE THAN 40 TO 50 MPH, THE REAR END VIBRATED, THE DEALER STATED THE RECALL REGARDING THE STEERING LINKAGES, WAS NOT IN THEIR SYSTEM, AND THEREFORE THEY REFUSED TO REPAIR/ REPLACE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012457March 25, 2003STEERING:LINKAGES
WHEN THE VEHICLE EXCEEDED MORE THAN 40 TO 50 MPH, THE REAR END VIBRATED, THE DEALER STATED THE RECALL REGARDING THE STEERING LINKAGES, WAS NOT IN THEIR SYSTEM, AND THEREFORE THEY REFUSED TO REPAIR/REPLACE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012458March 25, 2003STEERING:LINKAGES
WHEN THE VEHICLE EXCEEDED MORE THAN 40 TO 50 MPH, THE REAR END VIBRATED, THE DEALER STATED THE RECALL REGARDING THE STEERING LINKAGES WAS NOT IN THEIR SYSTEM, AND THEREFORE THEY REFUSED TO REPAIR/REPLACE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012459March 25, 2003STEERING:LINKAGES
WHEN THE VEHICLE EXCEEDED MORE THAN 40 TO 50 MPH, THE REAR END VIBRATED, THE DEALER STATED THE RECALL REGARDING THE STEERING LINKAGES, WAS NOT IN THEIR SYSTEM AND THEREFORE THEY REFUSED TO REPAIR/REPLACE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0