Ford Focus Complaints

22,326 consumer complaints on file.

#10015271April 4, 2003
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:APPLIANCE:AIR CONDITIONER, TIRES, SUSPENSION:REAR
NAR 04/07/2003 MR. WHILE DRIVING, THE REAR TIRE DISCONNECTED FROM THE VEHICLE DUE TO A FAILED WHEEL BEARING.. THE AIR CONDITION REPEATEDLY LEAKED WATER IN THE VEHICLE. THE BRAKES WERE WORN WHICH REQUIRED NEW ROTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012392April 3, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE, VISIBILITY:WINDSHIELD, SUSPENSION:FRONT
THE SEAL ON WINDSHIELD CAME OFF AND THERE WAS A NOISE IN THE FRONT END OF THE VEHICLE. *AK THE ENGINE STALLED, AND THE VEHICLE EXPERIENCED A FUEL SYSTEM PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013882April 3, 2003
ENGINE AND ENGINE COOLING
CAR STALLS FOR NO REASON - HAS HAPPENED REPEATEDLY SINCE JANUARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013915April 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT
I PURCHASED A NEW FORD FOCUS IN JULY OF 2001. MY WIFE USES THE CAR TO DRIVE ON THE HIGHWAY TO AND FROM WORK. WE HAVE HAD THE CAR FOR 18 MONTHS AND TOOK THE CAR TO THE LAIRD NOLLER DEALERSHIP IN LAWRENCE FOR THE 30,000 CHECK UP WITH 33,000 MILES ON THE CAR. AFTER SPENDING $300 FOR THE CHECK UP, WE WERE TOLD THAT THE BRAKE PADS AND ROTORS NEED TO BE REPLACED. I HAVE SPOKEN WITH TWO MECHANICS AND HAVE BEEN TOLD THAT THE ROTORS SHOULD NOT NEED TO BE REPLACED ON A CAR THAT IS DRIVEN PRIMARILY ON THE HIGHWAY SINCE THERE IS NOT A LOT OF STOP AND GO DRIVING. THERE A DOZENS OF LISTINGS ON THE INTERT AND THE NHTSA WEBSITE OF THE SAME COMPLAINT ON THEIR FORD FOCUS VEHICLES. I WAS TOLD BY THE DEALERSHIP THAT FORD PUTS THIN ROTORS ON THE FOCUS TO BEGIN WITH SO THEY HAVE TO BE REPLACED VERY EARLY. I WAS ALSO LEARNED FROM AN EMPLOYEE AT THE DEALERSHIP THAT THE PERSON THAT PERFORMED THE SERVICE ON OUR FOCUS HAS HAD TROUBLE MEETING HIS QUOTA OF UPSELLING REPAIRS ON CARS THAT COME IN FOR THEIR CHECK UP. AFTER PICKING UP THE CAR, THE ENTIRE DASHBOARD WAS SHAKING AND THE FRONT TIRES WERE MAKING NOISES. WHEN WE BROUGHT THE CAR IN IT WAS FINE , AFTER WE PICKED IT UP IT SOUNDED HORRIBLE. WE CALLED BACK UP TO THE DEALERSHIP AND WERE TOLD TO DRIVE IT FOR A FEW DAYS AND IT SHOULD BE FINE. AFTER WAITING THE TWO DAYS, THE BRAKE PADS BEGAN TO GRIND INTO THE ROTORS AND THE CAR DID NOT DRIVE WELL AT ALL. I HAVE SPOKEN WITH FORD AND WITH THE DEALERSHIP AND THEY HAVE TOLD ME THAT THERE IS NOTHING THEY CAN DO FOR ME AND THAT I AM RESPONSIBLE FOR THE REPAIRS. FORD KNOWS THAT THERE IS A PROBLEM WITH THE ROTARS THEY ARE USING ON THE FOCUS, BUT IS NOT WILLING TO DO ANYTHING ABOUT IT. I AM WORRIED THAT ARE NOT OTHER PROBLEMS WITH THE CAR THAT MAY MAKE IT UNSAFE. I HAVE TWO SMALL CHILDREN AND AM WORRIED ABOUT DRIVING THEM AROUND IN THE CAR. I BELIEVE THAT WITH THE NUMBER OF COMPLAINTS I HAVE SEEN, FORD SHOULD BE TOLD TO INITIATE A RECALL ON THE ROTARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014993April 2, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE DEALER REFUSED TO HONOR RECALL REGARDING THE BATTERY CABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011706April 2, 2003
ELECTRICAL SYSTEM:WIRING, POWER TRAIN, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, VEHICLE SPEED CONTROL
THE VEHICLE EXPERIENCED PROBLEMS WITH THE WIRING, TRANSMISSION-(JUMP OUT OF GEAR), FUEL GAUGE LEVEL IS INOPERATIVE, AND THE MOTOR WOULD RACE. THE SHIFTER AND CABLE WAS REMOVED, AND THE CENTER CONSOLE WAS REMOVED TO REPLACE THE SHIFTER ASSEMBLY. THE DEALER COULD NOT DUPLICATE THE FUEL GAUGE PROBLEM. MR SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014903April 1, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE CONSUMER RECEIVED A NOTICE FOR RECALL REMEDY 02V288000. PRIOR TO RECEIVING NOTICE, CONSUMER TOOK THE VEHICLE TO THE SERVICE DEALER REGARDING THE FRAYING OF THE BATTERY CABLES. ONCE THE RECALL NOTICE WAS RECEIVED, THE CONSUMER TOOK THE CAR BACK TO DEALER AND THEY TRIED TO FORCE THE CONSUMER TO FILE A WARRANTY CLAIM FOR REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013758April 1, 2003
ELECTRICAL SYSTEM:IGNITION
KEY WOULD NOT GO INTO IGNITION. CALLED EMERGENCY ROAD SERVICE. THEY COULD NOT HELP. THEY TOLD ME THIS WAS A COMMON PROBLEM AND THAT THEY WERE CONSIDERING A RECALL. WITH ALL OF THE COMPLAINTS REGISTERED AND THE NUMBER OF ISSUES ON THE INTERNET, I AM SURPRISED IT HAS NOT BEEN DONE. IGNITION ALREADY REPLACED ONCE. THIS IS STARTING TO GET TO BE RIDICULOUS. FINALLY TAPPED THE KEY IN THE CAR STARTS BUT THE KEY WILL NOT COME OUT OF THE IGNITION SWITCH RESULTING IN A SECURITY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012228April 1, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE BATTERY CABLES MAY BE MISROUTED/ DEFECTIVE PINCH BOLT. MR. CONSUMER RECEIVED A RECALL NOTICE REGARDING THE BATTERY CABLE, HOWEVER THE CONSUMER FOUND IT DIFFICULT TO FIND TRANSPORTATION BACK AND FOURTH TO THE DEALER. SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013781April 1, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A FORD FOCUS 2000 THAT HAD A STALLING PROBLEM. I WAS TOLD THIS ISSUE WOULD BE A RECALL (IT WAS ALSO IN THE NEWSPAPER) AND SINCE IT WAS NOT I HAD TO SPEND 500.00 TO GET IT FIXED. I WOULD LIKE TO KNOW HOW MANY OTHER COMPLAINTS YOU HAVE ABOUT A STALLING ISSUE WITH THESE VEHICLES. I HAVE ALREADY HAD 5 RECALLS ON THIS CAR!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014957April 1, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STARTED TO BUCK/HESITATE. THE CONSUMER CHECKED THE VEHICLE OVER AND DECIDED TO REPLACE THE FUEL FILTER, HOWEVER THE PROBLEM CONTINUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014961April 1, 2003
ELECTRICAL SYSTEM:WIRING
ALL FUNCTIONS ON THE DASH BOARD FAILED, AND THEN THE ENGINE SHUT DOWN, THE DEALER HAD TO REPLACE A GROUND WIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014970April 1, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE VEHICLE FAILED TO START. THE CONSUMER THEN DISCOVERED THE BATTERY WAS DEAD, AND THE TERMINAL WAS CORRODED. ALSO THE BRAKE LIGHTS WERE INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014748March 31, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PROBLEMS WITH TRANSMISSION / SWAY CONTROL ARMS HAVE BEEN REPLACED. ELECTRONIC FUEL PUMP REPLACED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014784March 31, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE DEALERSHIP REFUSED TO HONOR THE RECALL FOR THE REAR WHEEL BEARING 01 I 017 000 AND THE BATTERY CABLE 02 V 288 000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014798March 31, 2003
STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, SUSPENSION
THE STEERING WHEEL HAD A KNOCKING SOUND. *JB THERE WAS A RECALL ON THE BATTERY CABLE, AND THE PINCH BOLT HAS CAUSED A LOT OF PROBLEMS. (THE PROBLEM STILL EXISTS) THE VEHICLE WILL KNOCK WHEN TURNED TO THE LEFT. THE FRONT AXLE BEARINGS WERE DAMAGED ALONG WITH THE SEAL. THE BATTERY CABLES HAD A SHORT CIRCUIT AND THE CABLES STILL HAVE A CORROSION PROBLEM. THE VEHICLE STALLED WHILE DRIVING, THE STEERING WHEEL LOCKED, AND WHEN THE VEHICLE IS TURNED OFF, IT WON'T START, YOU MUST ALLOW TO COOL DOWN. THE CONSUMER FELT THAT THIS IS A FIRE HAZARD/RECALL #02V288000 SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014817March 31, 2003
SUSPENSION:FRONT:WHEEL BEARING
THE FRONT WHEEL BEARING LOCKED UP. *JB LEFT REAR WHEEL BEARING AND RIGHT FRONT AXLE ASSEMBLY ALL HAD TO BE REPLACED. VEHICLE WAS NOT HONORED UNDER RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014819March 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE WAS AT THE DEALER ON 3 OCCASIONS FOR INTERMITTENT STARTING. *JB....*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10013742March 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
FORD FOCUS STALLING AT ANY TIME. HESITATES DURING DRIVING. HAS OCCURRED SEVERAL TIMES. DEALER CAN'T FIND ANYTHING WRONG. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014828March 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE MOUNT BROKE FROM THE VEHICLE. *JB *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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