Ford F-550 Complaints
561 consumer complaints on file.
- #10552173November 13, 2013ELECTRICAL SYSTEM
MY TRUCK WAS PARKED FOR AN HOUR AND A HALF IN 55 DEGREE RAINING WEATHER. I WAS UNLOADING MY SHOW HORSES AND HAD MY THREE DOGS IN THE CAB OF THE TRUCK. SUDDENLY SOMEONE ALERTED ME THAT THE CAB WAS FILLED WITH SMOKE. WE WERE ABLE TO GET THE THREE DOGS OUT. THEY HAD TO BE TREATED FOR SMOKE INHALATION VIA HYPERBARIC CHAMBER TREATMENT. UNFORTUNATELY ONE DOG DIED 24 HOURS LATER DUE TO BRAIN DAMAGE FROM LACK OF OXYGEN. ACCORDING TO THE FIRE DEPARTMENT, MY CAR SEAT HEATER MALFUNCTIONED AND IGNITED. MY CAR SEAT WAS PART OF THE LONGHORN KING RANCH CUSTOM INTERIOR THAT FORD HAD INSTALLED BEFORE SELLING ME THE TRUCK. PLEASE FEEL FREE TO CONTACT ME IF I CAN PROVIDE ANY MORE INFORMATION. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 1
- #10551230November 7, 2013POWER TRAIN, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS COMPLAINT IS A FOLLOW UP TO YOUR REFERENCE #521328. IT CONCERNS AN UNDELIVERED EMERGENCY VEHICLE THAT PLASTISOL COMPOSITES, NA, 101 GERALD MOSES DRIVE, GROTON, NY IS BUILDING FOR MEREDITH HOSE COMPANY, 100 MAIN ST., CHILDS, PA 18407 AND BEING PAID WITH FEMA FUNDS UNDER A FEDERAL GRANT AND IS TRYING TO FORCE A VIBRATING DRIVE LINE PROBLEM VEHICLE ON MEREDITH OR SELL TO ANOTHER FIRE DEPARTMENT WITHOUT TELLING THAT FIRE DEPARTMENT OF THE DRIVE LINE VIBRATION SO THEY CAN EVADE THE PENALTY CLAUSE OF THE MEREDITH CONTRACT. THE VEHICLE IS NOW OVER 930 DAYS LATE DUE TO POORLY ENGINEERING THE DRIVE LINE AFTER INSTALLING A PTO IN THE DRIVE LINE TO POWER THE REAR MOUNTED PUMP. ON NUMEROUS OCCASIONS, PLASTISOL WORKERS BROUGHT THIS VEHICLE TO MEREDITH TO BE INSPECTED FOR ACCEPTANCE BUT ON EACH OCCASION NUMEROUS DEFECTS WERE NOTED INCLUDING COLD WELDS, LOOSE PARTS, POOR ASSEMBLY, (I HAVE PICTURES OF ALL THESE PROBLEMS FOR YOUR INVESTIGATOR) AND THE MOST SERIOUS, A DRIVE LINE VIBRATION THAT BEGINS AT 40 MPH AND GETS WORSE. PLASTISOL WORKERS ADMITTED THEYU HAVE NO ENGINEER ASSISTING THEM TO RESOLVE THIS PROBLEM AND DON'T KNOW WHAT TO DO. THEY ASKED MEREDITH MEMBERS IF WE HAD IDEAS HOW TO RESOLVE THE DRIVE LINE VIBRATION. THIS IS EQUIVALENT TO NHTSA RECALL CAMPAIGN ID # 10V092000 OF SUTPHEN VEHICLES. I WOULD LIKE YOU TO INVESTIGATE THIS VEHICLE AND DETERMINE IF THE DRIVE LINE VIBRATION IS SAFE AND THE VEHICLE IS ROAD WORTHY AND WON'T CAUSE THE FAILURE OF THE UNIVERSAL JOINTS AND A CRASH WHICH WOULD JEOPARDIZE THE LIVES OF THE FIREMEN OR THE GENERAL PUBLIC. I WOULD LIKE YOU TO INSPECT ALL WELDS OF THE VEHICLE CROSS MEMBER THE PTO IS ATTACHED TO AND DETERMINE IF THEY ARE WITHIN INDUSTRY STANDARDS OR POORLY WELDED AND UNSAFE. I WOULD ALSO LIKE YOU TO INVESTIGATE ALL TRUCKS PRODUCED BY PLASTISOL FOR POOR WELDING AND DRIVE LINE VIBRATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10550628November 2, 2013FUEL/PROPULSION SYSTEM
I WAS DRIVING MY TRUCK AND IT STARTED TO LOSE POWER LIKE IT WAS RUNNING OUT OF FUEL. THEN ALL OF A SUDDEN THE TRUCK JUST SHUT OFF. I COULDN'T GET THE TRUCK TO RESTART AT ALL. THE TRUCK WAS TOWED TO A GARAGE. WHEN I LOOKED IN TO THE FUEL TANK I FOUND THE INSIDE OF IT WAS PEELING APART. I CHECKED THE FILTER AND THEY BOTH WERE CLOGGED WITH THE LINING OF THE FUEL TANK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547694October 11, 2013VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
FORD F-550 WAS SITTING IN DRIVEWAY WITH THE ENGINE OFF AND CAUGHT ON FIRE, THE CAB OF THE TRUCK WAS COMPLETELY ENGULFED IN FLAMES SECONDS LATER VEHICLES CRUISE CONTROL SWITCH HAD BEEN REPLACED UNDER FORDS RECALL OF THE PART ACCORDING TO CONCERNS OF VEHICLE FIRES BUT WAS OBVIOUSLY STILL FAULTY. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10546306September 30, 2013WHEELS
TL* THE CONTACT OWNS A 2013 FORD F550 WITH RICKSON WHEELS. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, PART OF THE FRONT PASSENGER'S SIDE WHEEL BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE WELDING OF THE WHEEL WAS IMPROPERLY CONSTRUCTED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER OF THE WHEELS WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544963September 23, 2013FUEL/PROPULSION SYSTEM
I HAVE A 2007 FORD F-550 WITH ONLY 31000 MILES AND THE VEHICLE LOST POWER AND STALLED OUT ON SIDE OF ROAD. WHEN FORD DEALERSHIP CHECKED THE VEHICLE IT WAS FOUND THAT THE FUEL TANK LINER HAD DETERIORATED AND RUSTED CAUSING DEBRIS TO ENTER INTO THE FUEL SYSTEM WHICH DAMAGED THE FUEL PUMP, INJECTORS AND OTHER PARTS OF THE FUEL SYSTEM. AFTER TALKING WITH OTHER FORD DEALERSHIPS WE FOUND OUT THAT THIS HAS BEEN A PROBLEM WITH OTHER VEHICLES THAT HAVE THIS SAME TANK. IF FORD WOULD HAVE RECALLED THE TANK OR AT LEAST MADE IT KNOWN TO THE OWNERS THAT THERE WAS A PROBLEM ALL THE DAMAGE WOULD NOT HAVE HAPPENED. THIS HAS COST US ALREADY $2658 TO THE FORD DEALERSHIP AND WE HAVE ABOUT $1500 MORE TO SPEND TO CORRECT THE PROBLEM----ALL BECAUSE FORD WOULD NOT EVEN LET US KNOW THERE WAS A PROBLEM THAT COULD HAVE BEEN FIXED FOR A LOT LESS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542942September 10, 2013ENGINE
TL* THE CONTACT OWNS A 2005 FORD F-550. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE MISFIRED, HESITATED, AND STALLED WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE FAILURE RECURRED OVER THE COURSE OF 7 YEARS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS ON SEVERAL OCCASIONS WHERE IT WAS STATED THAT THE INJECTORS, OIL PUMP, INTAKE GASKET, CRANK SHIFT, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10536573August 21, 2013POWER TRAIN, ENGINE
FORD 6.4L DIESEL ENGINES (2008-2010) IN F-250, F-350, F-450, AND F-550 TRUCKS CONTAIN RADIATORS THAT WERE IMPROPERLY CONSTRUCTED AND UNABLE TO WITHSTAND ENGINE PRESSURES AND LEAK COOLANT, AND CAN CAUSE CATASTROPHIC ENGINE FAILURES DUE TO OVERHEATING. FORD REPLACED COUNTLESS RADIATORS IN ITS 6.4L VEHICLES UNDER WARRANTY AND ISSUED A NUMBER OF SERVICE BULLETINS RELATED TO ITS 6.4L RADIATOR FAILURES. HOWEVER, EVEN ITS REDESIGNED RADIATORS CONTINUE TO FAIL. IN OUR VERY LOW MILEAGE F550 DIESEL, THE RADIATOR FAILED AT 23000 MILES EVEN AFTER BEING INSPECTED BY FORD AND "APPROVED" AS ADEQUATE. FORD REFUSES TO PROVIDE A FIX. THE FORD DEALERSHIP TELLS US THAT SOME CUSTOMERS HAVE REPLACED RADIATORS AS MANY AS 10 TIMES, OR MORE. AN INTERNET SEARCH (E.G., GOOGLE) FOR "FORD 6.4L RADIATOR" SHOWS COUNTLESS OTHERS HAVE EXPERIENCED MULTIPLE RADIATOR FAILURES. AGAIN, FORD IS UNWILLING TO RECALL THE DEFECTIVE ENGINE PARTS OR PROVIDE A WARRANTY REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534095August 7, 2013FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS A BAF CNG FUEL CONVERSION. THE WELDS BROKE ON THE BRACKETS HOLDING THE RIGHT HAND FUEL TANK TO THE OUTBOARD SIDE OF THE RIGHT FRAME RAIL ALLOWING THE FUEL TANK TO DROP TO THE PAVEMENT. AS THE FUEL TANK WAS BEING DRAGGED ON THE PAVEMENT THE DRIVER SAW SPARKS FLYING IN BOTH REAR VIEW MIRRORS AND SO SHE ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD. AS SHE WAS TRYING TO PULL OVER THE FUEL TANK SLID OVER TO THE LEFT SIDE OF THE VEHICLE AND WEDGED IN FRONT OF THE LEFT REAR TIRES BRINGING THE VEHICLE TO AN ABRUPT STOP WITH THE REAR OF THE VEHICLE STILL PARTIALLY BLOCKING THE RIGHT HAND LANE OF A 2 LANE HIGHWAY. THE ONLY THING HOLDING THE TANK AT THIS POINT WAS THE 2 FLEXIBLE HOSES TO THE TANK. LUCKILY THERE WAS NO FIRE OR INJURIES BUT THIS IS A 30 PASSENGER TRANSIT BUS AND THERE ARE MANY MORE UNITS LIKE THIS ON THE ROAD WITH A SERIOUS PROBABLE DEFECT WHICH COULD BE CATASTROPHIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521712June 25, 2013ENGINE
TL* THE CONTACT OWNS A 2007 FORD F-550 SD . THE CONTACT STATED THAT HE WAS SITTING AT A STOP LIGHT WHEN THE ENGINE BEGAN TO SHAKE VIOLENTLY. THE CONTACT STATED THAT HE DEPRESSED THE ACCELERATOR PEDAL AND THERE WAS A LOUD BANG. THE VEHICLE STALLED AND OIL SPILLED ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,187.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515055June 4, 2013ENGINE
TL* THE CONTACT OWNS A 2007 FORD F550 SD. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING AS STEAM EMERGED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE OIL COOLER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514054May 29, 2013FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 FORD F-550 SD. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FAILURE WAS CAUSED BY A CLOGGED FUEL FILTER. THE FUEL TANK COATING PEELED OFF AND OBSTRUCTED THE FUEL FILTER. THE VEHICLE WAS REPAIRED BY REPLACING THE FUEL TANK AND THE FUEL FILTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512883May 20, 2013ENGINE
TL* THE CONTACT OWNS A 2005 FORD F550 SD. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511281May 9, 2013STEERING
TL* THE CONTACT OWNS A 2013 FORD THOR DAYBREAK RV EQUIPPED WITH A 2013 FORD MH STRIPPED CHASSIS (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO WANDER OUT OF THE TRAVELED LANE INDEPENDENTLY. THE CONTACT DROVE WITH CAUTION AT A LOW SPEEDS. THE VEHICLE WAS LATER TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A LOOSE STEERING SHIFT CLAMP BOLT. THE STEERING COLUMN WAS REALIGNED AND THE BOLT WAS TIGHTENED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500525February 26, 2013ENGINE, FUEL SYSTEM, DIESEL
FORD GAS TANK DELAMINATION. LOSS OF POWER. ENGINE MISSING. THIS HAS BROUGHT ME EXTREME HEARTACHE AT THE WORST TIME. I AM A SEASONAL WORKER WHO RELIES SOLELY ON HIS TRUCK. WITHOUT IT I AM OUT OF BUSINESS. IT WILL COST ME ANYWHERE FROM $2,000 TO $6,000 TO FIX IT. AND I SIMPLY DON'T HAVE IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499917February 25, 2013ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
THE TRUCK IN QUESTION IS A 2004 FORD F-550 DIESEL. UPON DEPRESSING GAS PEDAL, TRUCK STALLED AND NO LONGER WORKED PROPERLY. TRUCK WAS TOWED TO LOCAL FORD DEALER WHERE IT WAS DETERMINED THAT THE FUEL TANK WAS SUFFERING FROM RUST INSIDE THE TANK. BASED ON THE WORK DONE, RUST PARTICLES THAT FORMED INSIDE THE TANK WERE FORCED THROUGH THE FUEL PUMP AND FILTER DAMAGING BOTH AND CAUSING AN ISSUE WITH THE FUEL INJECTORS. I CALLED FORD DIRECTLY TO ASK ABOUT ANY RECALLS FOR THIS ISSUE AND THEY TOLD ME THERE WAS NO RECALL CURRENTLY FOR THIS PROBLEM. THEY SAID THE TRUCK WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO ABOUT THE $3000 BILL FROM THEIR INDEPENDENT DEALER. I FIND IT HARD TO BELIEVE THAT A TRUCK THAT IS NOT USED FOR PLOWING AND ONLY HAS 36,000 MILES WOULD SUFFER SUCH A CATASTROPHIC FAILURE. THE REPLACEMENT TANK WAS MADE OF SOME TYPE OF PLASTIC NOT THE OEM METAL TANK THAT WAS ORIGINALLY USED ON THE TRUCK WHICH MADE ME QUESTION THE DEALER. THEY SAID THEY HAD SEEN THIS HAPPEN ON TANKS OF THIS MODEL QUITE OFTEN SO THEY REPLACED THEM WITH A PVC MODEL. UPON FURTHER DISCUSSIONS THROUGH BLOGS AND OTHER ONLINE RESOURCES I WAS ABLE TO FIND A FEW OWNERS OF THE SAME TRUCKS THAT HAD SIMILAR PROBLEMS. THESE DISCUSSIONS PROMPTED ME TO FILE THIS CLAIM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499419February 20, 2013FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 FORD F-550. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS CLOGGED DUE TO THE FUEL TANK DELAMINATING. AS A RESULT, BOTH THE FUEL PUMP AND THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY THE REPAIR COSTS FOR THE FUEL PUMP AND A PERCENTAGE OF THE FUEL TANK REPAIR EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 32,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498461February 18, 2013FUEL SYSTEM, DIESEL, FUEL/PROPULSION SYSTEM
DRIVING AT APPROX. 35-40 MPH TRUCK LOST POWER AND STALLED . I CRANKED SEVERAL TIMES AND THEN IT STARTED . I DROVE ABOUT ANOTHER MILE AND THIS REPEATED TWICE ,THEN I WAS CALLING A WRECKER FOR A TOW. MY MECHANIC DISCOVERED THE FUEL FILTER & PUMP WAS CONTAMINATED WITH A SLUDGE AND THEN LOOKED IN THE FUEL TANK AND DISCOVERED THE FUEL TANK WAS FLAKING FROM THE INSIDE , MANUFACTURE DEFECT. THE COST OF PARTS AND REPAIR WAS $2100.00 , THE TANK IS A 40 GAL TANK THAT HOLDS DIESEL FUEL AT $ 4.25 PER GAL. MY WORK ASSOCIATE HAS THE SAME VEHICLE AND NOW THE SAME THING HAPPENED TO HIM,HE WILL ALSO BE FILLING A REPORT WITH HIS WIN. # ,NOW WE ARE HEARING SEVERAL OF THE SAME OCCURRENCES. IT SOUNDS LIKE FORD NEEDS TO DO A RECALL / CLASS ACTION LAW SUIT, REIMBURSEMENT !!! THE DEFECT IS COSTING CONSUMER THOUSANDS OF DOLLARS AND ADDITIONAL EXPENSES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485361November 20, 2012SUSPENSION
I NOTICED EXCESSIVE SWAYING BEGIN WHILE DRIVING MY 2012 RV. WHEN I GOT HOME I LOOKED UNDER THE RV AND DISCOVERED THAT THE LOWER BOLT ON THE BRACKET THAT ATTACHES THE SWAY BAR TO THE REAR AXLE ON THE DRIVERS SIDE WAS MISSING AND THE BRACKET WAS BENT. FAIRWAY FORD IN PLACENTIA, CA REPLACED THE BRACKET AND BOLT UNDER WARRANTY. THE WWW.IRV2.COM FORUM UNDER FORD CHASSIS HAS OTHER REPORTS OF THIS SAME EXPERIENCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484111November 13, 2012SUSPENSION
FOUND REAR SWAY BAR HARDWARE MISSING ALLOWING FOR SWAY BAR TO COME LOOSE FROM THE CHASSIS FRAME. RESEARCH ON OTHER RV SITES HAS INDICATED THAT THIS PROBLEM IS NOT AN ISOLATED PROBLEM TO MY RV. RV'S ARE SOMEWHAT UNSTABLE BUT THIS PROBLEM IS COMPOUNDED BY SUSPENSION PARTS COMING LOOSE. MANY DRIVERS OF THESE RV'S MAY NOT EVEN BE AWARE THAT THEY ARE LOOSE. SOME DRIVERS DIDN'T KNOW UNTIL THEY SAW THEIR SWAY BAR HANGING DOWN BELOW THE REAR DIFFERENTIAL. *TR UPDATED 12/04/12*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0