Ford F-550 Complaints

561 consumer complaints on file.

#10676458January 19, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE TRUCK HAS NOT RUN PROPERLY SINCE IT WAS PURCHASED, AND THE MOTOR WAS REPLACED BACK IN 2013 WITH MILEAGE OF 31,00 DUE TO OIL BEING SPLATTERED ALL OVER AND NO POWER. WE HAD SPEND OVER 10,000.00 TO FIX THE DEFECTIVE ISSUES. NOW ALMOST 2 YEARS TO THE DAY THE ENGINE HAS AGAIN FAILED. FORD OFFERS NO HELP OR EXPLANATIONS AS TO WHY THIS CONTINUES TO HAPPEN.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659323November 19, 2014
ENGINE, FUEL/PROPULSION SYSTEM
DRIVER REPORTED THAT THE TRUCK WAS NOT RUNNING WELL ON RETURN TO WAREHOUSE. I SENT HIM TO DEALER WITH TRUCK. THE ENGINE QUIT ON THE WAY AND WE HAD TO TOW THE TRUCK TO DEALER. THE DEALER SAID THE FUEL TANK HAD DELAMINATED AND RUINED THE FUEL PUMP AND SEVERAL FUEL INJECTORS. IT WOULD COST OVER $4000 DOLLARS TO REPAIR. I CALLED FORD CUSTOMER SERVICE TO COMPLAIN (THE TRUCK WAS ONLY 1400 MILES OUT OF WARRANTY) AFTER SEVERAL DAYS THE DEALER CALLED AND SAID FORD WOULD BILL IT AS A WARRANTY CLAIM AND SPLIT THE COST WITH ME WHICH MEANT I WOULD HAVE TO PAY $1133 DOLLARS. I HAD NO CHOICE BUT TO PAY IT. IN OCTOBER 2014 THE TRUCK DID IT AGAIN AT 232886 MILES. I TOOK THE TRUCK TO SOMEONE ELSE AND WAS TOLD THE FUEL TANK HAD DELAMINATED AGAIN. IT COST $4295 TO REPLACE THE FUEL TANK , FUEL PUMP AND THREE FUEL INJECTORS. THIS IS A WELL KNOWN , WIDESPREAD PROBLEM (GOOGLE IT ON THE INTERNET ) AND I THINK FORD SHOULD ISSUE A RECALL AND REIMBURSE OWNERS FOR ALL EXPENSES , INCLUDING RENTALS WHILE REPAIRS WERE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615901July 24, 2014
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2009 FORD 550 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS A LOUD RATTLING SOUND AS THEN THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND TAKEN TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE FUEL PUMP, FILTERS AND SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, WHO ADVISED THE CONTACT THAT THE PROBLEM WAS NOT COVERED UNDER THE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 42,608. UPDATED 9/24/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608614July 7, 2014
SERVICE BRAKES
THE PURPOSE OF THIS IS TO SHED LIGHT ON A DEFECTIVE PARKING BRAKE SYSTEM DESIGNED BY FORD. THE SYSTEM WILL AFFECT SEVERAL MODEL YEARS OF FORD LIGHT AND MEDIUM DUTY TRUCKS. THE PARKING BRAKE PEDAL ASSEMBLY DOES NOT WITHSTAND REGULAR USE IT TENDS TO FALL APART. THE LAST ASSEMBLY INSTALLED IN MY F-500 IS A FORD NEW ASSEMBLY AND HELD UP FOR 18000 MILES, FORD NOW REFUSES TO PROVIDE A REPLACEMENT UNDER WARRANTY. THE FAILURE OF THE SYSTEM HAS CAUSE THIS TRUCK TO ROLL AND HIT PARKED CARS. *JS THE ENTIRE DESIGN IS A FAILURE AS IT CAN NOT SAFELY HOLD THE WEIGHT OF AN EMPTY VEHICLE. MY TRUCK WEIGHS 14000 EMPTY AND IS RATED AT 19000 GVW. THE ASSEMBLY EVEN WHEN ADJUSTED PROPERLY CAN NOT HOLD THE VEHICLE ON AN INCLINE. THE INSIDE THE ROTOR HAT DESIGN FOR PARKING BRAKES IS A COPY FROM THE LIGHT SUV'S FORD PRODUCES. THIS IS NOT AN ADEQUATE DESIGN FOR HEAVIER VEHICLES. THE SURFACE AREA CONTACT OF SHOES TO THE INSIDE OF THE ROTOR HAT IS NOT GREAT ENOUGH TO PRODUCE THE FRICTION NEEDED TO HOLD THE VEHICLE. I KNOW OF SEVERAL OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THEIR FORDS IN THE SAME MODEL YEARS. AT 360749 MILES THE ENTIRE PARKING BRAKE SYSTEM HAS BEEN REBUILT ON THIS SPECIFIC TRUCK. THE SHOES ARE ADJUSTED UP MANUALLY (IT HAS NO SELF ADJUST FEATURE) TIGHT WITH THE ROTOR HAT AND THE SYSTEM WILL NOT HOLD THE VEHICLE ON AN INCLINE. THE SYSTEM WITH NORMAL WEAR BECOMES A GREATER HAZARD AS THE PARK BRAKE SYSTEM WEAKENS QUICKLY. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10608208July 4, 2014
ENGINE, POWER TRAIN
TURBO WILL OVER BOOST TO 31 PSI AND THE ENGINE WILL GO IN TO A FAIL SAFE MODE REDUCING POWER TO 5 MILES AN HOUR WITHOUT WARNING. CAUSING YOU TO HAVE TO PULL TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE AND RESTART TO CLEAR THE FAIL SAFE MODE. THIS HAS HAPPEN TO ME OVER 12 TIMES. FORD HAS REPLACED THE TURBO TWICE UNDER WARRANTY. THE PROBLEM SEEMS FIXED FOR THE FIRST 30 - 40 THOUSAND MILES. THEN THE SAME PROBLEM RECURS. THE BIGGEST HEADACHE WITH THIS PROBLEM IS IT TAKE WEEKS AND SOME TIMES MONTHS FOR FORD TO DIAGNOSE. DO TO THE FACT THAT WHEN THIS HAPPENS NO ENGINE LIGHT COMES ON AND NO FAULT CODE IS STORED. FORD WILL NOT WARRANTY THE PART OUT UNTIL THEY GET A FAULT CODE. THE ONLY TIME THE TRUCK WILL THROW A FAULT CODE IS WHEN THIS PROBLEM HAPPENS TWICE ON THE SAME DAY. MOST OF THE TIME IT ONLY HAPPENS ONCE A DAY. I FIND THIS PROBLEM TO BE A MAJOR SAFETY ISSUE. DO TO THE FACT THAT IT HAPPENS WITHOUT WARNING AND YOU CAN'T ALWAYS MAKE IT TO THE SIDE OF THE ROAD UNDER REDUCED POWER. BE IT HEAVY TRAFFIC OR NO SHOULDER TO PULL OFF ON. THERE HAS BEEN 2 TIMES THAT I HAD TO STOP IN THE MIDDLE OF MY LANE AND SHUT THE TRUCK OFF AND RESTART IT BEFORE I COULD REGAIN FULL POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597795June 12, 2014
STEERING, STRUCTURE
ALL SUPER DUTY CAB AND CHASSIS AND VANS ALSO SINCE 2011 THOUGH 2015 HAVE HAD THE SEAT MOVED TO THE CENTER BY 1 1/2 " TO ALLOW FOR THE AIR BAG TO HAVE ROOM TO EXPAND, BETWEEN SEAT AND DOOR. BUT THEY CHOOSE NOT TO MOVE THE PEDALS AND STEERING WHEEL OVER TO THE CENTER 1 1/2 " . THEY LEFT THEM OFF SET TO THE SEAT CENTER BY 1 1/2 " TO THE LEFT OF CENTER OF THE SEAT. SO BASICALLY YOU STEER OFF TO THE LEFT OF CENTER , WHICH IS A DANGEROUS AND IT HIDES PART OF THE SPEEDOMETER. SO YOU SPEND TIME STRUGGLING TRYING TO READ THE SPEEDOMETER , WHICH CAUSES YOU NOT TO LOOK AT THE ROAD. THIS SHOULD BE A MAJOR RECALL /////// *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596057June 4, 2014
ENGINE
FORD HAS A TSB ON A CYLINDER #5 GLOWPLUG FAILURE THAT CAUSES ENGINE FAILURE. COINCIDENTALLY, THEIR WARRANTY ON A 6.7 DIESEL IS TO 100,000 MILES. MINE FAILED AT 104,000. FORD IS NOT COVERING IT. THIS IS GOING TO COST ME $13,000. THE ITEM SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594281May 27, 2014
ENGINE
THE TURBO BEARING FAILED IN THE TRUCK AT 21,101 MILES. THE DEALERSHIP REPLACED IT, BUT SINCE THEN I HAVE SPENT WAY TOO MUCH TIME AT THE DEALERSHIP FOR PROBLEMS WITH THIS TRUCK THAT I SHOULD NOT BE HAVING. THERE IS ALSO A TYPEWRITER TICKING NOISE COMING FROM THE ENGINE AFTER OIL CHANGES, FORD IS AWARE OF IT, BUT SAYS IT IS NOT A PROBLEM. THEY STATE THAT SOME MOTORS DO IT, AND SOME DON'T. AGAIN THIS SOUNDS LIKE A SERIOUS QUALITY CONTROL PROBLEM. I NOTICED THE A/C WAS NOT WORKING IN APRIL OF THIS YEAR, THE FIRST TIME IT WAS WARM ENOUGH TO USE IT. IT JUST BLEW HOT AIR AND THE TRUCK HAD ABOUT 50,000 MILES ON IT. FORD SERVICED THE A/C AT 55,019 MILES ON 22 APRIL 14. THE A/C WORKED FOR A DAY AND THEN STOPPED WORKING AGAIN. TOOK IT BACK TO FORD AT THE NEXT SERVICE AND THEY SPENT SEVERAL HOURS WORKING ON THE TRUCK AND THINK THEY HAVE IT SOLVED. HOWEVER, SINCE MY BUMPER TO BUMPER WARRANTY EXPIRED AT 36,000 MILES THEY STATE THAT I OWE THE BILL. TOOK THE TRUCK IN AT 65,000 MILES TO GET THE OIL CHANGED AND THE RADIATOR SERVICED AT THE REGULAR MAINTENANCE INTERVALS. THE FORD DEALERSHIP SAID THEY COULD NOT SERVICE THE RADIATOR BECAUSE IT WAS LEAKING AND THEY DON'T WANT TO MAKE THE LEAK WORSE. THEY SAID A NEW RADIATOR INSTALLED IS $1300. I SHOULD NOT HAVE TO REPLACE A RADIATOR AT THIS MILEAGE. I DID SOME CHECKING AT THE WWW.FORD-TRUCKS.COM FORUMS AND FOUND THAT NUMEROUS PEOPLE HAVE PROBLEMS, WITH THE TURBOS (F450S AND 550S), RADIATORS (ALL SUPER DUTY TYPES) AND A/C (ALL SUPER DUTY TYPES). THIS FRUSTRATING AND TIME CONSUMING TO SAY THE LEAST. IT HAS COST MY BUSINESS A FAIR AMOUNT OF MONEY ALREADY IN LOST BUSINESS AND THE REPAIRS TO GO WITH IT. I PURCHASED AN EXTENDED WARRANTY FOR THE MOTOR TO 200,000 MILES AND AN EXTENDED SERVICE PLAN OUT TO 120,000. THIS TRUCK HAS BEEN CARED FOR AND SERVICED ONLY BY FORD. WAY TOO MANY PROBLEMS ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588420May 14, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-550 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THICK WHITE SMOKE WAS SEEN FROM UNDERNEATH THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FLAMES COMING FROM UNDER THE HOOD AND FRONT OF THE VEHICLE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER WHILE ATTEMPTING TO EXTINGUISH THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 212,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10586723May 6, 2014
FUEL SYSTEM, DIESEL
FUEL TANK IS RUSTED FROM INSIDE . CLOGS FILTERS AND SYSTEM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585720April 30, 2014
TIRES, EXTERIOR LIGHTING, EQUIPMENT:OTHER:LABELS
INCIDENT #1: IT WAS DETERMINED DURING THE ASSEMBLY PROCESS THE MANUFACTURER OF MY EXPEDITION VEHICLE/MOTOR HOME (MH) WAS NOT IN COMPLIANCE WITH NATIONAL HIGHWAY TRAFFIC SAFETY ADMIN., DOT REGULATION UNDER 571.108 COVERING LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT. SPECIFICALLY MY MH WAS MISSING TWO AMBER CLEARANCE LAMPS ON THE FRONT, AND TWO RED SIDE MARKER LAMPS ON THE REAR. AFTER MANUFACTURER WAS INFORMED OF THE VIOLATION THEY CORRECTED THE MISTAKE. INCIDENT #2: IT WAS DETERMINED 08/07/2012 DURING THE ASSEMBLY PROCESS THE MANUFACTURER OF MY MH WAS NOT IN COMPLIANCE WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMIN., CODE OF FEDERAL REGULATIONS TITLE 49, PART 571: 571.120 FOR MOTOR HOMES. THE COMBINED WEIGHT RATING OF THE TIRES ON THE REAR AXLE WAS 12790, AND THE COMBINED WEIGHT RATING OF THE RIMS WAS 13660. THE WEIGHT RATING OF THE REAR AXLE OF MY MH WAS 14706. THE COMBINED WEIGHT RATING OF THE REAR TIRES WAS 1916 POUND LESS THAN THE WEIGHT RATING OF THE AXLE-NOT LEGAL PER DOT REGULATIONS. THEREFORE, OWNER ASKED MANUFACTURER TO PUT THE FACTORY DUAL TIRES & RIMS BACK ON THE MH IN ORDER TO BE IN COMPLIANCE WITH DOT REGULATIONS. INCIDENT #3: IT WAS DETERMINED 04/30/2014 THAT MANUFACTURER OF MY MH WAS NOT IN COMPLIANCE WITH DOT & NHTSA (NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION) REGULATION 49 CFR PART 571 (FEDERAL MOTOR VEHICLE SAFETY STANDARDS; CARGO CARRYING CAPACITY). NO LABEL ON MY MH PROVIDES THE FOLLOWING INFORMATION: THE WEIGHT OF A FULL LOAD OF WATER, THE UNIT WEIGHT OF WATER AND A CAUTIONARY STATEMENT THAT THE WEIGHT OF WATER IS PART OF CARGO. MOTOR HOME LABELS MUST DISPLAY THE MAXIMUM WEIGHT OF OCCUPANTS AND CARGO. IN ADDITION, FOR MOTOR HOMES, THE LABEL MUST SHOW THE SAFETY BELT EQUIPPED SEATING CAPACITY AND MUST INDICATE THAT THE TONGUE WEIGHT OF A TOWED TRAILER COUNTS AS CARGO. UPDATED 5/29/14*CN UPDATED 10/30/2014 *JS UPDATED 8/23/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579236April 11, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 COACHMEN MIRADA RV EQUIPPED WITH A 1997 FORD F-530 SD CHASSIS. (NA) THE CONTACT STATED WHILE DRIVING DOWN AN INCLINE APPROXIMATELY 20 MPH, THE BRAKE PEDAL WENT TO THE FLOOR WHEN DEPRESSED. AFTER DOWN SHIFTING, THE VEHICLE REDUCED SPEED AND RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568430February 27, 2014
UNKNOWN OR OTHER
AT FORTY FIVE MILE AN HOUR THE TRANSMISSION LITERALLY FELL APART INTERNALLY. MY F-550 HAS ONLY PULLED A TRAILER FIVE TIMES AND IT HAS A COMPLETE TOW PACKAGE. I WAS NOT TOWING ANYTHING NOR DID I HAVE ANY OTHER WEIGHT ON THE TRUCK WHEN THE TRANSMISSION MADE A LOW CLUNK AND STOPPED FUNCTIONING. THE F-550 HAS LESS THAN 75000 MILES ON THE ODOMETER, AND HAS BEEN USED VERY SELDOM TO HAUL ANYTHING. I HAVE SPOKEN TO SEVERAL DEALERSHIPS CONCERNING THIS ISSUE AND FIND THAT MANY OF THESE SAME TRANSMISSIONS HAVE LIKEWISE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564224February 13, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE RIGHT FRAME RAIL HAS COMPLETELY SEVERED AT THE RIGHT FRONT SHOCK. THE LEFT FRAME RAIL AT THE LEFT FRONT SHOCK IS 80% CRACKED. THE ENGINE CRADLE CROSS MEMBER ATTACHES IN THIS AREA. THE ENTIRE FRONT END OF THE TRUCK HAS DROPPED TWO INCHES. THE FAN SHROUD HAS DROPPED TO THE POINT THAT THE FAN HAS CUT A GROOVE IN IT. THIS IS A CAB/CHASSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564236February 13, 2014
STRUCTURE
BOTH FRAME RAILS ARE CRACKED AT THE LEFT AND RIGHT FRONT SHOCKS IN THE AREA OF THE ENGINE CRADLE CROSS MEMBER. THIS IS A CAB/CHASSIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563547February 9, 2014
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
FORD TRUCK BEGAN LOOSING POWER. BECAME UNABLE TO CLIMB HILL AND CONTINUE UP ROAD. DRIVER WAS IN VERY REMOTE ALASKA IN SUBZERO TEMPERATURES IN WORK TRUCK (AS MOST F550S ARE) MILES FROM HELP. PLOWING A FIREWOOD ROAD FOR THE STATE OF ALASKA. WE MAINTAIN OUR TRUCKS TO THE BEST OF OUR ABILITY TO PREVENT SUCH A LIFE THREATENING CIRCUMSTANCE. DRIVER CALLED ME FOR HELP. I WAS ABLE TO GO ONLINE AND FIND ENOUGH INFORMATION (KNOWING IT WAS NOT A FILTER OR PUMP OR MAINTENANCE ISSUE I DUG DEEPER) TO DEDUCE THE FUEL TANK HAD DELAMINATED AS LATELY HAS BECOME "COMMON" WITH THESE TRUCKS. UNDER MY ADVICE DRIVER (BEING A MECHANIC) WAS ABLE TO BLOW COMPRESSED AIR FROM A COMPRESSOR HE HAD ON BOARD BACK INTO THE TANK AND TEMPORARILY GET THE TRUCK RUNNING CORRECTLY AND GET BACK CIVILIZATION. TRUCK CLOGGED AGAIN AND HAS BEEN RUN STARVING FOR FUEL FOR HOURS BEFORE IT GOT TO THE HILL. WE ARE COMPLETELY UPSET AT THE PRICE FORD WANTS TO REMEDY AN EXTREMELY DANGEROUS DESIGN FLAW. THESE TRUCKS ARE USED ALL OVER THIS NATION AS EMERGENCY SERVICE VEHICLES. I KNOW BECAUSE I HAVE 3 FOR THAT PURPOSE. I BELIEVE MY 2008 WILDLAND FIRE ENGINE MAY HAVE THE SAME ISSUE (2008 F550) AS THE 2000 F550 PLOW TRUCK I WROTE ABOUT ABOVE. THESE TRUCKS ARE RELIED ON WITH LIVES TO NOT BE BURNED OVER DURING FIRE BURNOUTS AND OPERATIONS. OTHERS OF THIS TYPE OF VEHICLE ARE AMBULANCES, WRECKERS, ETC. I TALKED TO A FORD TECH AND ALL DEALERS THAT WORK ON THESE HEAVY DUTY TRUCKS KNOW ABOUT THIS PROBLEM. WHY DIDN'T I. MY DRIVERS ARE IN DANGER AND GOOGLE TOLD ME ENOUGH TO GET FORD TECH'S TO TELL ME, AND IT'S MY FINANCIAL LOSS???? PLEASE LOOK INTO THE DELAMINATING TANK ISSUE FOR F550 TRUCKS. $3,000 AND RISK OF STRANDED IN FRONT OF THE FLAMES IN SUMMER AND REMOTE ALASKA FREEZING TEMPS IN WINTER. SAFETY ISSUE LIKE THAT SHOULD BE STAMPED INTO THE DASH IF ITS KNOWN ON THESE EMERGENCY SERVICE TRUCKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560786January 21, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
VEHICLE OVERHEATS AND LOOSES POWER AT DIFFERENT SPEEDS; WE HAD OVER $1100.00 IN REPAIRS DONE AND IT STILL OVERHEATS WITH THE WRENCH LIGHT COMING ON, TOOK IT BACK TO MECHANIC AND HE RAN THE CODES AND NOW SAYS IT IS THE OIL COOLER NOT WORKING. FORD SAID THEY DO NOT HAVE A RECALL ON THIS AND THE HEART OF TEXAS FORD PLACE IN BRADY, TX MECHANIC SAID THERE ARE ALOT OF COMPLAINTS ON THIS OIL COOLER PART FOR THE F550 6.4 DIESEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556076December 14, 2013
STRUCTURE:BODY
[XXX] THIS IS A COMMERCIAL VEHICLE WITH A DOT REGISTRATION AS A GROSS WEIGHT VEHICLE. PLEASE INFORM ME OF ANY SPECIAL ENDORSEMENTS A DRIVER OF THIS VEHICLE MUST HAVE, IF ANY, IN ORDER TO DRIVE. THIS VEHICLE WAS INVOLVED IN AN ACCIDENT. THE DRIVER STATED HE WAS NOT LICENSED TO DRIVE IT. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10554934December 5, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 FORD F-550 SD. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE LIGHTS AND TURN SIGNAL LIGHTS FAILED. THE CONTACT NOTIFIED THE DEALER AND THEY STATED THAT THE MULTI- FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556709November 18, 2013
EQUIPMENT, PARKING BRAKE:DRIVELINE
THIS COMPLAINT IS A FOLLOW-UP TO YOUR REF# 521328. IT CONCERNS AN UN-DELIVERED EMERGENCY VEHICLE THAT PLASTISCOL COMPOSITES, THAT IS BEING PAID WITH FEMA FUNDS UNDER A FEDERAL GRANT AND IS TRYING TO FORCE A VIBRATING DRIVE LINE PROBLEM VEHICLE TO OTHER COMPANIES WITHOUT TELLING THEM. THE VEHICLE IS NOW OVER 930 DAYS LATE, DUE TO POORLY ENGINEERING THE DRIVE LINE AFTER INSTALLING A PTO IN THE DRIVE LINE TO POWER THE REAR MOUNTED PUMP. ON NUMEROUS OCCASION, PLASTISOL WORKERS BROUGHT THE VEHICLE TO THE REPAIR SHOP TO BE INSPECTED FOR ACCEPTANCE, BUT ON EACH OCCASION, NUMEROUS DEFECTS WERE NOTED INCLUDING COLD WELDS, LOOSE PARTS POOR ASSEMBLY. AND THE MOST SERIOUS, WAS THE DRIVE LINE VIBRATION THAT BEGAN AT 40 MPH AND BECAME WORSE. PLASTISOL WORKERS ADMITTED THAT THEY HAVE NO ENGINEER ASSISTING THEM TO RESOLVED THE PROBLEM AND DON'T KNOW WHAT TO DO. THE IS EQUIVALENT TO NHTSA RECALL CAMPAIGN # 10V092000. I WOULD LIKE YOU TO INVESTIGATE THIS VEHICLE AND DETERMINE IF THE DRIVE LINE VIBRATION IS SAFE AND THE VEHICLE IS ROAD WORTHY AND WON'T CAUSE THE FAILURE OF THE UNIVERSAL JOINTS AND A CRASH , WHICH COULD JEOPARDIZE THE LIVES OF THE FIREMEN OR THE GENERAL PUBLIC. I WOULD LIKE YOU TO INSPECT ALL WELDS OF THE FABRICATED CROSS MEMBER . THE PTO IS ATTACHED TO AND DETERMINE IF THEY ARE WITHIN INDUSTRY STANDARDS OR POORLY WELDED AND UNSAFE. I WOULD LIKE YOU TO INVESTIGATE ALL TRUCKS PRODUCED BY PLASTISOL...UPDATED 12/17/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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