Ford F-450 Complaints

588 consumer complaints on file.

#11552730October 30, 2023
ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-450. The contact received notification of NHTSA Campaign Number: 23V506000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552000October 26, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, SERVICE BRAKES
The contact owns a 2021 Ford F-450 SD. The contact stated while driving approximately 70 MPH, the electronic brake control became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Ray's Ford Chrysler Dodge Jeep Ram 385 Bypass Rd., Brandenburg, KY 40108, and was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 22V193000 (Electrical System). The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550475October 17, 2023
POWER TRAIN
The contact owns a 2020 Ford F-450. The contact stated that while driving at 65 MPH, the transmission experienced rough shifting. The vehicle then inadvertently decelerated and failed to exceed 50 MPH. The contact pulled over to the side of the road and restarted the vehicle. The contact then drove to the residence. The vehicle was later towed to the dealer, where it was diagnosed that there were metal shavings in the transmission and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in Customer Satisfaction Program: 21B03 (Number One Planetary and Ring Gear Assembly). The failure mileage was approximately 97,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539426August 18, 2023
FIRERELATED
The contact owned a 2022 Ford F-450. The contact stated that while her driver was driving at an undisclosed speed, her driver smelled a burning odor and noticed smoke at the hood of the vehicle. The contact then stated that the driver then stopped and exit the vehicle when the vehicle suddenly inflamed. No injuries were sustained. A fire department was notified however, the vehicle had burned. A fire report was filed. Additionally, the contact stated that on several occasions, she attempted to start the vehicle however, the engine failed to engage. The contact also stated that prior to the failure, while driving at undisclosed speeds the vehicle stalled without warning. The undisclosed dealer was notified of the failure and an appointment was scheduled for the following week. The vehicle was not repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The manufacturer was notified of the failure and the contact was advised to contact her insurance company. The failure mileage was approximately 17,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11529773June 30, 2023
STEERING
Adaptive Steering system fault occurs randomly. At times, the steering wheel is off by as much as 90 degrees when driving straight down a road. This endangers both passengers of vehicle and other traffic on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527528June 17, 2023
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
My F-450 has had the tailgate recall 19S48 completed. However, this did not correct the problem and the tailgate still unlatches and extends without warning while driving. In this latest incident, a cargo trailer I was towing was severely damaged as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525612June 6, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Connected to 5th wheel, intermittently the brakes would "buck" and "grab" when braking. Message to the effect of braking wire malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521728May 12, 2023
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER:HOSES/PLUMBING
The contact owns a 2018 Ford F-450. The contact stated that while driving at various speeds, the check engine warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who replaced the turbo charger. After retrieving the vehicle, the failure immediately reoccurred. The vehicle was taken back to the dealer who diagnosed that the diesel particulate filter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520574May 5, 2023
POWER TRAIN
Vibration at 70 mph. Safety concern as to possible vehicle damage/control due to excess vibration transmitted throughout vehicle. Problem has been acknowledged by Ford Motor Company by means of a Safety Recall Notice # 22S74. Correspondence from Ford dated December 2022 stated parts to repair the problem were expected to be available Q1 2023. As of 5/5/23 there is no additional information available from Ford or it's dealer. My vehicle is unusable and there is no remedy available from Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518266April 21, 2023
STRUCTURE
The contact owns a 2019 Ford F-450. The contact stated upon starting the vehicle and attempting to shift into gear, the gear shifter seized. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drain had been clogged due to debris, causing water intrusion in the passenger’s side motor board, and inside the front and rear passenger’s side doors. Additionally, there was mold in the vehicle. The dealer diagnosed that the motor board and the carpet needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the failure was weather related. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508725February 23, 2023
POWER TRAIN
The contact owns a 2017 Ford F-450. The contact stated while driving at approximately 70 MPH there was a vibration coming through the steering and the entire vehicle. The contact stated there was an abnormal bang-like explosion that had come from under the floorboards. The contact stated that a section of the drive shaft had sheared off of the vehicle and rolled out onto the highway and struck another vehicle that had been behind the contact. The contact stated no warning light was illuminated. The contact stated that he lost forward momentum and was able to pull off the highway. The contact stated that the other vehicle had also pulled off behind his vehicle. The contact stated that there were no injuries, however, the trailing vehicle had had the section of the drive shaft penetrate through the front grill and damaged the radiator and condenser. The contact's vehicle had sustained damage to the rear undercarriage, shock absorbers, and fuel tank. The contact said that the police were on the scene and filed a report. The contact had the vehicle towed to a dealer where it was determined that the drive shaft needed to be replaced. The contact had previously taken the vehicle in for service to report vibration and had been told that there was a recall but that he would have to wait for the official recall letter from the manufacturer. The contact received the recall notification from the manufacturer for NHTSA Campaign Number: 22V880000 (Power Train) after having had the drive shaft failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11508182February 20, 2023
UNKNOWN OR OTHER
The rear camera is addressed in NHTSA Recall Number22V644, but the same issue is occurring with the front camera too. Ford dealer said to call Ford customer service to address my concern. Ford customer service advised I file a claim with NHTSA. Since Ford already acknowledged the issue with these cameras, I’d like the front to be addressed at the same time as the rear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507237February 14, 2023
POWER TRAIN
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 75 MPH, the vehicle started to shudder violently, and the driveshaft detached. The contact was able to veer to the side of the road. The contact noticed that the transmission fluid was leaking. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the driveshaft had detached and damaged the transmission assembly, the skid plate, the fuel tank, the rear-end driveshaft housing, and other unknown components. The vehicle was not repaired. The dealer sent a diagnostic report to the manufacturer. The manufacturer then informed the dealer that the contact needed to pay for the repair of the vehicle and may be reimbursed for the expenses. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 200,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505961February 7, 2023
POWER TRAIN
The contact owns a 2020 Ford F-450. The contact stated that while shifting into drive, the vehicle jolted forward. The vehicle was hard to shift into gear. There was an abnormal sound detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V256000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission shifter sensor needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503885January 26, 2023
POWER TRAIN, SUSPENSION
The contact owns a 2019 Ford F-450. The contact stated while driving 65 MPH, the vehicle was shaking uncontrollably from side to side; almost causing the vehicle to crash into another vehicle. The contact was able to pull over on the side of the road and waited for the vehicle to stop shaking. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499192December 28, 2022
STEERING
The contact owns a 2011 Ford F-450. The contact stated that on multiple occasions while driving at undisclosed speeds, the steering wheel started to shake abnormally. The contact stated that on numerous occasions while accelerating at high speeds, or while driving in inclement weather, the steering wheel started to shake uncontrollably. The vehicle was taken to three different dealers where the contact was advised to take the vehicle to a different dealer to be diagnosed. The contact was informed that unknown steering parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired or diagnosed. The manufacturer was notified of the failure and the contact was advised each time to take the vehicle to the dealer. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495099November 28, 2022
STRUCTURE:BODY
Tailgate opens in transit and allows contents of bed to fall out of vehicle causing issues for drivers behind truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480070August 18, 2022
STRUCTURE, POWER TRAIN
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478619August 10, 2022
STRUCTURE:BODY
Ford has a "Customer Satisfaction" program in place (21M05) because the tailgate of the F450 can unintentionally come down. These vehicles are designed for hauling and towing, not just driving around town. As such, when the tailgate comes down, the payload could fall out and cause an accident. Also, what is being towed could be significantly damaged. In my case, I tow a large, custom 5th wheel. If I turn with the tailgate down, it's going to create a significant amount of damage and cause debris to scatter on the roadway, creating a hazard for other vehicles. I am troubled that this problem is not a safety recall. Ford is only fixing the problem AFTER an incident has occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475043July 20, 2022
SERVICE BRAKES, POWER TRAIN, STEERING
severe constant vibration from rear duals, constant shake from 68MPH ro 78MPH. 75MPH it turns into a rhythm violent shaking passage seat. Feel the vibration in the steering wheel as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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