Ford F-250 Complaints

11,199 consumer complaints on file.

#11564020January 7, 2024
SUSPENSION, STEERING
Driving at 50 mph+, I have experienced a violent wobble in the truck that can only be stopped by coming to a complete stop with my truck. this has happened multiple times. I have read up on this and it seems to be called the “death wobble” and can not be fixed. I have had a baby and another small child in the truck with me at one of the occurrences. This wobble causes me to almost lose control over the vehicle. Is there a recall I am unaware of for the suspension and steering? I have read that customers have tried to fix the issues and have not been able to. My family uses this truck often as we don’t have another option at the moment. Another worry is that this wobble has damaged other components of the truck that I am unaware of. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563813January 5, 2024
TIRES
Purchased a set of suretrac wide climber rt tires 35x12.50x22 12 ply brand new 2/2021. This past summer all 4 seperated at different times over a 2 month period . Clearly a manufacturer defective in all there tires ! They need to be recalled and removed from the market. I still have the old tires for inspection if needed. It's not just mine that have failed and all 4 of the ones I have did
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563817January 5, 2024
TIRES
Over this past summer all 4 of the suretrac wide climber rt tires -35/12.50/22 12 ply separated? failed. Each did so one at a time over a 2 month period but ALL 4 tires failed. CLEARLY its a manufactures defect and all of these should be recalled and pulled from the market! Literally all 4 failed. these tires need to be recalled and removed from the market. ive tried to click on upload photos but its not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563771January 5, 2024
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2021 Ford F-250. The contact stated that upon a cold engine start up, an abnormal clicking sound was coming from the steering wheel while making left turns. There was no warning light illuminated. The vehicle was taken twice to a local dealer and the clockspring was replaced under warranty. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle had been repaired. The failure mileage was 10,332.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563476January 4, 2024
STEERING, SUSPENSION, WHEELS
Increase of speed on a rough tar highway road caused a violent Death Wobble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563269January 3, 2024
UNKNOWN OR OTHER
Electronic tailgate release has stopped working in a similar manner as my 2018 F150 which was recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563348January 3, 2024
SEATS:MID/REAR ASSEMBLY:SEAT HEATER/COOLER
The contact owns a 2024 Ford F-250 SD. The contact stated that while driving at various speeds for approximately six hours with the heated seats activated, there was an abnormal burning odor detected. There were no warning lights illuminated. While removing items from the vehicle, the contact became aware of smoke in the rear seat near the heated seat, and the seat caught on fire. The contact noticed a huge hole in the driver's side rear seat. The contact was able to extinguish the fire. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 1,400.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11563394January 3, 2024
UNKNOWN OR OTHER
We're we driving about 70mph. The truck starts violently shaking, we're were barely able to steer to the shoulder of the highway. We put it in park check all the tires and undercarriage, seeing no visible issues we resume driving. About 2 miles down the road going about 60 mph the violent shaking occurs AGAIN. We slowed down to about 30 mph and the truck snaps out of it. There was absolutely nothing on the road that could have caused this. Truck is regularly serviced and barely has 21000 miles. It's an occasional driver not daily used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563025January 2, 2024
WHEELS, SUSPENSION, VEHICLE SPEED CONTROL
December 24th at approximately 1100 hr. Driving normally on the Garden State Parkway Southbound approaching exit 98. The vehicle instantaneously began to shake out of control. I was able to keep the Vehicle in the travel lane and was able to pull over to the shoulder. I Vehicle pulled over to see if I was ok and explained the truck was front tires shaking violently. I did a pulmonary check under the vehicle any everything looked in order. I followed up with a local Mechanic who informed me that this was a common issue with these vehicles that was called the "Ford Death Wobble" and suggested that i take it to a specialist who deals with the suspension. I followed up with R&H Spring and Truck repair, 4806 W Hurley Pond Rd, Wall Township, NJ 07719. R&H is familiar with the issue and the Vehicle is currently scheduled to be diagnosed. The recommendation is to change most of the front end because no one issues causes this to happen. The vehicle has less that 44, 000 miles on it and clearly a design issue. I have been In law enforcement for 30 years and have never experienced anything like this. I have been trained in all types of advanced driving course throughout those years. Fortunately I was driving at the time rather a less experienced driver. I am not requesting anything other than the issue be addressed to protect the public. Unfortunately if not addressed loss of life will occur. Respectfully, [XXX] I am not requsting anything other than that INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562937January 1, 2024
STEERING, SUSPENSION
Any sudden jolt to the front passenger side wheel causes the truck to do the death wobble. It happened 3 times yesterday (12/31/23) within a 1 hour time frame. The only way to stop it is to let the truck gradually come to a stop and then start back again. The whole truck jumps and the steering wheels shakes uncontrollably.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562498December 29, 2023
STRUCTURE:BODY
My vista sunroof on my 2017 F250 Super Duty Platinum made a popping noise and failed to open when I attempted to open it. It became bound to the rear glass which in turn commenced to fracture across the entire piece. Fortunately no one was injured as this glass could have dropped large shards into the cab. I an concerned that this could still present a problem when driving and is an imminent safety hazard. I found out that this is a common issue that Ford is aware of on the F series trucks with the panoramic roofs and it is due to the rail/track system fracturing on the front glass (sunroof) and will not replace/repair it because it is not under warranty. This a safety hazard for passengers due to a manufacturer defect and poor design and needs to be replaced immediately to avoid any risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562544December 29, 2023
POWER TRAIN
Transmission failed after 106k miles, incurring $7k of repair costs. The failure caused the vehicle to seriously hesitate and could have resulted in an unexpected slow down while driving. There was no warning ahead of time outside slight hesitation on accelerating which my auto repair shop determined was spark plug related. Then suddenly when driving my son home from a friends house the check engine light came on and hesitation was significant on 12/23/23. There are several bulletins regarding the 10 speed transmission in Ford Trucks and Expeditions, I've owned several Ford Trucks in the past and never had a transmission fail after 100k miles, conveniently after the warranty. These trucks should go 150-200k before having major mechanical issues. Ford will not recognize the issue and do the right thing ie: a full recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562599December 29, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The truck slams to a complete stop with no rhyme or reason. It senses something that doesn't exist. This has happened MANY times... I-76 through Philadelphia during rush hour. Cross Bronx Expressway during rush hour. Route 30 in Magnolia NJ. Has happened in drive-throughs. Driving around town.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562267December 28, 2023
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2020 Ford F-250. The contact stated that after turning the ignition switch to the off position and removing the ignition key, the engine remained running. Additionally, the maintenance wrench icon illuminated, and the warning message "Reduced Power Mode" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562272December 28, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2017 Ford F-250. The contact stated that while driving at approximately 60 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was then towed to an unknown local dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the residence. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel injector and high-pressure fuel pump needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562332December 28, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-250. The contact stated while driving at various speeds, the vehicle lost motive power. The message "Mass Air Flow Sensor" was displayed. Additionally, the contact stated that he smelled a burning odor and noticed that black smoke was coming from underneath the hood. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the Charge Air Cooler (CAC) hose had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure recurred. The contact stated that the vehicle was towed to the dealer, where the CAC hose was replaced a second time; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561764December 25, 2023
STEERING
I have now experienced the Ford Death Wobble two different times driving at high rates of speed 70-75mph that has almost caused serious accidents on state i75 and I10 in Florida. My family was in the truck and I was able to save it from hitting the guard rail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561643December 23, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
I have tried multiple times to get AutoNaton Ford in Union City Georgia to rectify these issues. They have claimed they don't have an autobody shop to complete the required repairs. At one point, they had my vehicle for almost 2 weeks and they still did not complete the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561484December 22, 2023
POWER TRAIN
The contact owns a 2015 Ford F-250. The contact stated that upon coming to a complete stop in a parking area, the vehicle continued to idle, and the vehicle lost motive power. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the reductive heater. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who then diagnosed a failure with the knock sensors. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561256December 21, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The first time I drove the truck was in stop-and-go traffic. I was behind a semi-truck that was slow rolling in traffic at four miles an hour with a forty-foot gap. I never felt as if the brakes should need to be applied. My new truck began slamming on the brakes for no reason, bringing me to a complete stop. This continued for several miles this was and is very dangerous the car behind me almost rear-ended me every time this happened. I have turned this option off this should be removed from vehicles until it is perfected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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