Ford F-250 Complaints

11,199 consumer complaints on file.

#11610939August 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 1997 Ford F-250. The contact stated that the fuel strap failed and there was a hole in the fuel tank. The contact stated that there was fuel leaking from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 11V385000 (Fuel System, Gasoline) and 00V231000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610950August 26, 2024
STRUCTURE:BODY
The black plastic "roof rails" on the roof of my truck began cracking several months ago - I reported this to the dealership and just got excuses. I showed this to my dealership again on Friday and they said they would look into it. Today while driving the truck the entire roof rail came off and flew into traffic on the highway.. luckily no one hit it or did it cause a crash, etc. However when I did look this issue up on the internet it seems Ford already has an active recall for this type of problem on another model car, however google searching the issue with my truck I found hundreds of complaints on different bulleting boards, and the other problem is apparently Ford is not covering the replacement of this part, and the only way to replace it is to remove the rear window (which has also resulted in MANY shattered windows) Ford did a recall for a similar issue with the Ford Explorer - The Ford reference number for this recall is 21S22. I fell this is an issue that should be addressed and how Ford plans to fix this as I even purchased an extended "platinum warranty" from Ford on this vehicle - - yet now they are refusing to do anything I dont have to pay hundreds of dollars to fix or risk shattering my windows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611039August 26, 2024
POWER TRAIN
Transmission would not engage the next gear , while proceeding through a large traffic intersection. Very scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610845August 26, 2024
EXTERIOR LIGHTING, FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact stated while driving at an undisclosed speed at night, the headlights failed to illuminate as intended. The vehicle was taken to a local dealer where it was diagnosed and determined that the headlights might have been damaged due to heat exposure or chemicals. In addition, upon inspection, the contact noticed an abnormal fuel consumption. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610633August 24, 2024
STEERING
steering stabilizer bushing fail causing the shock to fall and rub a hole in the shock body and loose its fluid causing a death wobble in the steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610465August 23, 2024
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford F-250. The contact stated that while driving at 65 MPH, there was an abnormal sound coming from the engine compartment, with the check engine warning light illuminated. The contact stated that there was white smoke coming from the rear of the vehicle. The vehicle lost motive power and the contact pulled over to the side of the road and turned off the vehicle. The vehicle was unable to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another dealer where it was diagnosed and determined that the fuel system and the engine was damaged. The contact was informed that the fuel system and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610513August 23, 2024
EXTERIOR LIGHTING
Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609972August 21, 2024
SUSPENSION
Death Wobble at Highway Speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608951August 16, 2024
SUSPENSION, STEERING
The contact owns a 2015 Ford F-250. The contact stated while driving 65 MPH, the vehicle experienced the death wobble, causing the contact to lose control of the vehicle. There was no warning light illuminated. The contact was able to regain control of the vehicle once the vehicle had slowed down. The contact stated that the violent shaking also ceased after slowing down. The vehicle was taken to a dealer where the tie rods and all four tires were replaced; however, the failure returned approximately 30,000 miles later. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608968August 16, 2024
ENGINE, POWER TRAIN
The contact owns a 2019 Ford F-250. The contact stated that there were oil stains on the driveway where the vehicle was parked. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear main seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608892August 16, 2024
BACK OVER PREVENTION
The contact owns a 2021 Ford F-250. The contact stated that the back-up camera was not functioning, and the screen was blue, before going blank. While using the camera in the evening, there was a red-orange halo around the camera while reversing. The image was distorted. The message that the camera was not available was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 22V644000 (Back Over Prevention). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608882August 16, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
The BJB fuse panel gets water in it .The vehicle produces multiple alarms and the throttle stops working . So when going down the road it goes to a idle and you can't get out of the way of other vehicle's . The ford dealership said the BJB Panels do get water in them but have not heard of them causing this problem. There was a list of alarm's from the fuse panel failure it all happened about the same time .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608639August 15, 2024
SUSPENSION, STEERING
I hit a small bump at around 45mph and my truck began shaking violently. I was unable to control the truck and had to come to a complete stop. They call it the death wobble. It truely was frightening and I could have killed someone..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608703August 15, 2024
INTERIOR LIGHTING, STEERING
The contact owns a 2019 Ford F-250. The contact stated that while driving over a pothole, the vehicle started shaking, and the steering wheel was uncontrollable. The contact stated that after it rained, the driver's side and passenger's side doors were filled with water. Additionally, the interior lights failed to turn on as needed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608447August 14, 2024
STEERING, SUSPENSION, WHEELS
Death Wobble on several occasions very scary! speed over 50 mph vehicle began violently shaking had to get off roadway very dangerous almost uncontrolable!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608461August 14, 2024
FUEL/PROPULSION SYSTEM
I was sold this truck in November 2023 with the emissions deleted and without knowing this was removed/deleted. I did not become aware until 3 weeks ago when I brought my truck into service for a warranty issue with the fuel component. After some back and forth I was then told it would not be covered because I deleted the emissions, but I did not as this was removed prior to the purchase. Then more back and forth and pointing fingers between service and sales and a lot of ummm this should have never been sold to you and no one taking the blame and being told my truck will not be covered. I purchased the truck, have had the oil changed with their service and that's it. Now no one wants to do anything and even purchased an extended warranty!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608575August 14, 2024
ELECTRICAL SYSTEM
My truck was working great until I took it in for the clock spring recall. After that my Bluetooth and my back up camera work intermittently. I took my truck back to the dealer ship about a week after the recall and said my sync was not working and they said at first it wasn't from the recall but then they took another look and said it was. The sync worked fine for about another week and then stopped again. Since then the sync goes in and out. Most of time out so I cannot do phone calls through the truck so I took it back to a new ford dealership and they said the clock spring was done correctly and its the APIM. I looked into that and saw there have been recalls on other ford cars for this problem. I'm assuming this problem is also why my back up camera goes in and out too. Sometimes just a blue screen and sometimes just black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607484August 9, 2024
STEERING
Truck was purchased used in Sept of 2023. Shortly after the truck started suffering from Death Wobble. All steering tie rod ends (all 4), track bar shocks and steering stabilizer were replaced. Tires were rotated Ball joints were checked and were good. Truck still has death wobble. I'm sure this is why the truck was traded. Ford has declined to repair under tsb 18 2268 due to build date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607651August 9, 2024
STEERING, SUSPENSION
Driving at highway speed 65-70 mph, I drove across a rough patch of road. This rough patch was along a curve in the road. The truck from end violently vibrated, and it felt that I didn't have steers control of the vehicle. I lightly tapped the brakes and the vehicle began slowing down, while the truck drifted into the adjacent lane. The vibration continued until my speed dropped to approximately 35mph. It's was like the truck reached unstable resonate frequency. Initially, the vibration was some but grew violently quickly, and seem to continue to grow violently until I slowed the vehicle down. It wasn't a safe condition for me or other cars around me. Much less for the people in the truck who were shocked with fear. I'm traveling across country with an RV, I'm just lucky that the RV wasn't in tow at the time of the violent wobble. For what I read online, ford was aware of this hazard, and never shared this with me or the original owner. That is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607375August 8, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the taillights failed to operate properly, and the radio stopped working. An unknown warning light illuminated on the instrument panel. The contact also stated that the headlights remained illuminated after the vehicle was turned off, and the doors failed to lock. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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